System z OpenMiQV3 A

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© 2013 IBM Corporation System z Growth Initiatives & Solutions 2013 Jenna Bucher-Brown Program Director – System z Smarter Planet & Smarter Cities https://w3-connections.ibm.com/communities/community/zgrowth System z Growth Initiatives & Solutions

Transcript of System z OpenMiQV3 A

© 2013 IBM Corporation

System z Growth Initiatives & Solutions 2013

Jenna Bucher-BrownProgram Director – System z Smarter Planet & Smarter Cities

https://w3-connections.ibm.com/communities/community/zgrowth

System z Growth Initiatives & Solutions

© 2013 IBM Corporation

Business Analytics

Signature SolutionsBankingGovernmentHC/LS

Cloud Smarter Planet - J. Bucher-Brown Industry Solutions

Banking – S. BommakantiInsurance - P. DiMarzioHC/LS – M. VenkatakrishnanGovernment – J. Bucher-BrownRetail – S. Wehr

Smarter Cities – J. Bucher-Brown

Offering Managers – K. Pushong, H. Johnson

IBM Growth Initiatives and SolutionsJose Castano, Dir. & BLE

New Routes, ISV, SI - T. Visentin / H. Johnson

Initiative Mgmt. – Quarterly Reviews, SAB, Communications(i.e. Newsletter, web)K. Pushong / J. Bucher-Brown / P. DiMarzio

Architect – K. Mehta

Offering Manager –A. Sweetland

Architect – C. Parris

Offering Manager – P. DiMarzio

System z Sales and Technical Enablement – M. Daubman

Mission– Drive upside revenue for IBM Growth Initiatives, providing total ownership for new workloads on System z and

building solutions that represent the greatest opportunity for System z, leveraging Cloud, Analytics, Security and Industry Solutions• Solution concept, plan, availability• Ensure Marketing, Routes to Market, Pricing, and technical support is enabled. • Lifecycle management of new workload solutions

– Drive areas of investment to differentiate System z capabilities– Interlock with key industry teams across IBM and STG Industry Marketing to bring offerings to market

System z Growth Initiatives & Solutions Team

Security

Architect – J. Dayka

Offering Manager -M. Schoonmaker

© 2013 IBM Corporation

System z Growth Solutions – Community Structure

One-stop shopping for all Growth Initiatives and Smarter Planet Solutions that targets the non-traditional sellers (GBS, industry sector sales, SWG industry sellers, etc.)

Static content (wiki pages, files, links)

Collaborative content (blogs, forums)

Content cross-linked with other interested parties– System z communities (System z, zForce)– Industry communities (IndustrySPACEs)– Initiative communities (e.g. STG BAO)

https://w3-connections.ibm.com/communities/community/zgrowth– Join the parent, then join any sub-communities of interest

Business Analytics

Smarter Cities

Healthcare

Cloud

Banking

Insurance

Security

Government

Retail

System z Growth - Parent

© 2013 IBM Corporation

zEnterprise Growth Initiatives

Cloud Analytics Security

• Enterprise Linux Server

• IBM zEnterprise Starter Edition for Cloud (w/Tivoli Provisioning Manager)

• CloudReady for Linux on System z

• IBM System z Solution Edition for Cloud Computing (w/Tivoli Services Automation Manager)

• IBM zEnterprise Analytics System 9700 / 9710

• IBM DB2 Analytics Accelerator V3.1

• Cognos®/SPSS® for System z

• IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse for Health Care and Insurance on zEnterprise

• IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise

• Integrated Cryptographic Service Facility (ICSF)

• Resource Access Control Facility (RACF®) for z/OS & zVM

• Trusted Key Entry Workstation Feature for System z

• Security zSecure Suite

• Enterprise Key Management Facility

• Encryption Facility for z/OS

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© 2013 IBM Corporation5

zEnterprise Industry Solutions for a Smarter Planet

Banking Insurance Government / Smarter Cities

Healthcare / Life Sciences

Retail

• IBM Financial Transaction Manager on zEnterprise

• SAP Bank Analyzer on zEnterprise

• IBM Core Banking Solution on zEnterprise

• FSS Business Intelligence and Data Analytics Solution

• IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise

• IBM Smarter Analytics: Anti-Fraud, Waste and Abuse Solution for Insurance

• IBM Genelco®

Insurance Administration Solution

• IBM zEnterprise Insurance Integration Hub

• IBM zEnterprise Starter Edition for Cloud for Government

• IBM Intelligent Operations Center for Smarter Cities

• IBM Smarter Infrastructure for Social Services -Curam on zEnterprise

• IBM Enterprise Asset Management (Maximo) for Government

• IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse

• IBM Health Plan Integration Hub

• IBM zEnterprise Smarter Analytics for Retail

Smarter Planet® – Industry Solutions

© 2013 IBM Corporation

zEnterprise growth initiative

Cloud Analytics Security

• Enterprise Linux Server

• IBM zEnterprise Starter Edition for Cloud (w/Tivoli Provisioning Manager)

• CloudReady for Linux on System z

• IBM System z Solution Edition for Cloud Computing (w/Tivoli Services Automation Manager)

• IBM zEnterprise Analytics System 9700 / 9710

• IBM DB2 Analytics Accelerator V3.1

• Cognos®/SPSS® for System z

• IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse for Health Care and Insurance on zEnterprise

• IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise

• Integrated Cryptographic Service Facility (ICSF)

• Resource Access Control Facility (RACF®) for z/OS & zVM

• Trusted Key Entry Workstation Feature for System z

• Security zSecure Suite

• Enterprise Key Management Facility

• Encryption Facility for z/OS

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© 2013 IBM Corporation

Orchestrate“Orchestrate”

Service Lifecycle Management

Integrate“Take out cost”Consolidate and

Virtualize

Automate“Simplify”

Automate and Manage Better

Differentiation Service Management

Standardization

IBM System z Cloud Blueprint

• Rapid deployment of Linux®

virtual servers for less than one dollar a day

• Industry leading "gold standard”security for tenant isolation

• Elastic scaling achieved by dynamically adjustable capacity at sustained performance

• Multisystem virtualization simplifies management by clustering shared resources

• Automated provisioning andde-provisioning

• Pool standardized virtualized building blocks

• Plug-and-play capacity acrosshardware generations

• Capture and catalog virtualimages in the data center

• Automated methods for faster delivery of services with higher levels of control

• Integrated virtualization management with IT service delivery processes

• Self-service provisioning• Automated service lifecycle

management including dynamic instantiation of cloud services

• Pay for use• Optimize IT resources to

reinvent business processes

• z/VM®

• Linux on IBM System z®

• z/VM®

• Linux on IBM System z®

• Tivoli® Provisioning ManagerAvailable now

• SmartCloud ProvisioningAvailable now

• SmartCloud Entry (Coming)

• Tivoli® Provisioning ManagerAvailable now

• SmartCloud ProvisioningAvailable now

• SmartCloud Entry (Coming)

• Tivoli Service Automation Manager Available now

• SmartCloud Orchestrator(Coming)

• Tivoli Service Automation Manager Available now

• SmartCloud Orchestrator(Coming)

© 2013 IBM Corporation

Orchestrate“Orchestrate”

Service Lifecycle Management

Integrate“Take out cost”Consolidate and

Virtualize

Automate“Simplify”

Automate and Manage Better

Differentiation Service Management

Standardization

System z Cloud Portfolio Roadmap

• Tivoli Service Automation Manager (System z Solution Edition for Cloud Computing)

• IBM zEnterprise EC12 (zEC12)• IBM zEnterprise 114 (z114) • z/VM 6.2• Linux on System z (Enterprise

Linux Server or Solution Edition for Enterprise Linux)

• Tivoli Provisioning Manager (zEnterprise Starter Edition for Cloud)

TPM 7.2.1z/VM 6.2

Compatibility(Available)

TSAM 7.2.3z/VM 6.2 Compatibility(supported by ISST)

(Available)

2012:

TPM 7.2.1z/VM 6.2

Exploitation(Available)

SCE 2.3 for System z(China Lab-based Asset)(Manage to - Available)

Cloud ReadyTPM-based Solution

(Available)

SCE: SmartCloud EntrySCP: SmartCloud Provisioning

SCP 2.1 FP1z/VM 6.2

Compatibility/Exploitation(Manage to - Available)

TSAM 7.2.4z/VM 6.2 Compatibility

(formal product support)(Available)

Assume “manage-from” unless otherwise noted

© 2013 IBM Corporation

zEnterprise growth initiative

Cloud Analytics Security

• Enterprise Linux Server

• IBM zEnterprise Starter Edition for Cloud (w/Tivoli Provisioning Manager)

• CloudReady for Linux on System z

• IBM System z Solution Edition for Cloud Computing (w/Tivoli Services Automation Manager)

• IBM zEnterprise Analytics System 9700 / 9710

• IBM DB2 Analytics Accelerator V3.1

• Cognos®/SPSS® for System z

• IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse for Health Care and Insurance on zEnterprise

• IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise

• Integrated Cryptographic Service Facility (ICSF)

• Resource Access Control Facility (RACF®) for z/OS & zVM

• Trusted Key Entry Workstation Feature for System z

• Security zSecure Suite

• Enterprise Key Management Facility

• Encryption Facility for z/OS

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© 2013 IBM Corporation

Source: A commissioned study conducted by Forrester Consulting on behalf of IBM, October, 2012Base: 207 Global enterprise data analytics professionals© 2012 Forrester Research, Inc. Reproduction Prohibited

Our data is scattered in too many places(top response)

57%

Financial services executives recognize that data must be brought back under control in order to meet their key analytics objectives

What are the 3 largest problems with your firm’s

BI/analytics?

Above all else, our data must be secure

(tied for top response)

89%

Please rate the importance of the following with regard to your informational needs

When we access data it should appear as a single

source of the truth(tied for top response)

89%

© 2013 IBM Corporation

IBM DB2 Analytics AcceleratorDesigned for Analytics

IBM DB2 Analytics Accelerator Optimized exclusively for complex analytic data workloads

* Based on IBM customers' reported results. "Traditional custom systems" refers to systems that are not professionally pre-built, pre-tested and optimized. Individual results may vary.

Speed10-100x faster than traditional custom systems1

Patented, hardware accelerated MPP (Massively Parallel Processing)

SimplicityData load ready in hoursNo database indexesNo tuning No storage administration

ScalabilityPeta-scale data capacity2

SmartDesigned to runs complex analytics in minutes, not hoursSimplified management, DataStudio-driven

© 2013 IBM Corporation

What’s New v3.1: Summary of Jan 22nd announcement

50% Greater Storage Capacity per rack

3x scan rate vs N1001 series

Improved Resiliency and Fault Tolerance

– More spare drives per cabinet– Faster drive regeneration– Online Firmware upgrades

IBM DB2 Analytics Accelerator Optimized exclusively for complex analytic data workloads

© 2013 IBM Corporation

IBM zEnterprise Analytics System 9700/9710IBM zEnterprise Analytics System 9700/9710

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Analytics Accelerator

System z z196 / EC12z/OS Operating System Stack

DB2 for z/OSETL/ELETL/EL

TT

Operational Source SystemsCommon Metadata

Data Warehouse

DataMartODS

DS8870

Operational Source Systems

ETL/ELTETL/ELT

Data Warehouse

DataMartODS

System z/114z/OS Operating System Stack

DS8870

DB2 for z/OS

DB2 Analytics

Accelerator

Flexibility & Cost Effective Critical Data Decision Systems

© 2013 IBM Corporation

Analytics on System z

zEnterprise Analytics System -9700

Foundation offering, to deliver cost effective DB2-z/OS LPAR with Linux LPAR for end-user optional tooling.

Webcast Jan 22nd for zSellersSales kit

IEAS SSI Link IEAS Partner World

IBM DB2 Analytics Accelerator Appliance that intergrates into a DB2 for z/OS envmt to speed complex queries from hours to seconds

Webcast Jan 24th for zSellersSales kit

IDAA SAP/BW LinkIDAASAP/BW Partner World

Cognos on z/OS or Linux on z Advanced reporting, analytic capabilities for end users

Sales kit : Business Analytics SSI Link Business Analytics Partner World

QMF for analytics Advanced reporting, analytic capabilities for end users – commonly installed on z

Sales kitData Analytics SSI LinkData Analytics Partner World

SPSS on Linux on Z Delivers predictive analytics to the enterprise Sales kit SSI kit Link SSI PartnerWorld

Real-time scoring DB2 for z/OS uniquely offers UDF support for scoring models within Transactions

Sales kit SSI kit Link SSI PartnerWorld

© 2013 IBM Corporation

zEnterprise growth initiative

Cloud Analytics Security

• Enterprise Linux Server

• IBM zEnterprise Starter Edition for Cloud (w/Tivoli Provisioning Manager)

• CloudReady for Linux on System z

• IBM System z Solution Edition for Cloud Computing (w/Tivoli Services Automation Manager)

• IBM zEnterprise Analytics System 9700 / 9710

• IBM DB2 Analytics Accelerator V3.1

• Cognos®/SPSS® for System z

• IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse for Health Care and Insurance on zEnterprise

• IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise

• Integrated Cryptographic Service Facility (ICSF)

• Resource Access Control Facility (RACF®) for z/OS & zVM

• Trusted Key Entry Workstation Feature for System z

• Security zSecure Suite

• Enterprise Key Management Facility

• Encryption Facility for z/OS

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© 2013 IBM Corporation16

IBM Enterprise Key Management Foundation

“The cryptographic coprocessors provide the ability to create tremendous encryption capacity for all operating platforms. Our use of the Crypto Express processors has expanded beyond a single purpose, mainframe-only solution, to an enterprise-wide encryption service”

- Vantiv

Ultimate Security on zEnterprise

Data ProtectionOnly the System z server provides an integrated encryption infrastructure – from the server, to the z/OS operating system, and protecting sensitive data over the internet, on databases, and tape.

AuditingUp to 70% in security audit savings.

CompliancezEnterprise enables a reduction of risk and simplification of governance and compliance.

Transaction ProcessingVantiv, the#1 Largest processor of PIN Debit transactions in the US, performs over 2 billion crypto transactions per month

IBM Enterprise Key Management Foundation is a highly flexible and secure key management system for the enterprise which leverages a clients investments

in System z Hardware Cryptography

© 2013 IBM Corporation

IBM® Payment Card Industry Compliance Hardware CollectionThe PCI Compliance Hardware Collection is an offering of Hardware products that brings

together the Trusted Key Entry Workstation (TKE), the Crypto Card, and a SmartCardReader to effectively manage and assist with PCI requirements for the System z

environment.

,

Ultimate Security with zEnterprise -The IBM Payment Card Industry Compliance Hardware Collection is the true advantage to establishing a highly secure management model because the IBM hardware works hand in hand with the IBM Crypto to ensure privacy

Data Protection - Only the System z server provides an integrated encryption infrastructure -- from the server, to the z/OS operating system, and protecting sensitive data over the internet, on databases, and tape. “If you don’t have a Mainframe but are committed to centralized

databases, Linux, Java, SOA and/or WebSphere, there’s an option here that might make your future a lot simpler, especially

with respect to securing the data and IT infrastructure end to end. Don’t fall for the mythology; take a closer look at why the Mainframe may be the best vehicle to achieving your PCI DSS

goals.”Source: Joe Clabby, The Clipper Group Captain’s Log, Oct.

31, 2007

© 2013 IBM Corporation18

zEnterprise Industry Solutions for a Smarter Planet

Banking Insurance Government / Smarter Cities

Healthcare / Life Sciences

Retail

• IBM Financial Transaction Manager on zEnterprise

• SAP Bank Analyzer on zEnterprise

• IBM Core Banking Solution on zEnterprise

• FSS Business Intelligence and Data Analytics Solution

• IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise

• IBM Smarter Analytics: Anti-Fraud, Waste and Abuse Solution for Insurance

• IBM Genelco®

Insurance Administration Solution

• IBM zEnterprise Insurance Integration Hub

• IBM zEnterprise Starter Edition for Cloud for Government

• IBM Intelligent Operations Center for Smarter Cities

• IBM Smarter Infrastructure for Social Services -Curam on zEnterprise

• IBM Enterprise Asset Management (Maximo) for Government

• IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse

• IBM Health Plan Integration Hub

• IBM zEnterprise Smarter Analytics for Retail

Smarter Planet® – Industry Solutions

Industry Solutions community

© 2013 IBM Corporation

Banking Industry Solutions

FSS Business Intelligence and Data Analytics SolutionA customer insight and risk analysis solution that leverages information to provide deep understanding and insight of customers’ behavior and needs and identify possible violations of industry regulations and government mandates in real-time.

IBM Financial Transaction Manager on zEnterpriseA payment transaction processing solution that orchestrates and monitors financial transactions across any payment infrastructure, dramatically reducing transaction costs while managing risk exposure.

IBM Core Banking Solution on zEnterpriseModernize core systems to more rapidly address business requirements in areas such as analytics, risk management, and single view of the customer.

SAP Bank Analyzer on zEnterpriseA risk and compliance solution that enables adoption of updated regulations and standards in timely and minimally disruptive fashion and proactive management of financial risk while keeping IT costs down.

IBM Smarter Analytics Anti-Fraud Infrastructure for zEnterprise Architectural guidance that maps System z infrastructure solutions and offerings to IBM’s anti-fraud reference architecture.. For all industries, this material can be used as a conversation starter for integrating real-time anti-fraud capabilities with operational systems (use cases are provided for Banking, Healthcare and Insurance).

© 2013 IBM Corporation

IBM Smarter Analytics: Anti-Fraud, Waste & Abuse Solution for InsuranceAn adaptive, predictive prepayment fraud detection solution, integrated with your claims systems, that learns from the latest data and includes identity validation to optimize operational efficiencies and reduce recovery expenses for fraudulent claims.

IBM Genelco Insurance Administration SolutionAn agile, customer-centric and rules-based core Life, Health and Annuity solution that accelerates product creation while taking advantage of consolidation and virtualization to deliver a more manageable enterprise-wide insurance solution.

IBM zEnterprise Insurance Integration Hub SolutionAn insurance reference architecture, based on modern technology, that helps you to improve customer satisfaction, bring products to market quicker, and reduce costs by optimally placing mixed application workloads within an integrated hybrid system.

Insurance Industry Solutions

© 2013 IBM Corporation21

Smarter Cities for IBM zEnterprise

InfrastructureHuman

Planning and Management

Governmentand Agency

Administration

Environmental 

Health

Transportation

Energy and Water

Education

Public Safety

Urban Planning & Development  

TelecommunicationsSocial

City Operations – Intelligent Operations CenterInformation available when you need it to make the best decisions real time

Social Program Management Curam on zEnterpriseTrusted and secure citizen’s integrated data to create and improve citizen services

IBM Enterprise Asset Management (Maximo) for GovernmentOptimal management by integrating data and using analytics on high value assets for quick time to value

Working with IBM enabled us to take an innovative approach. Instead of following the long processes of other governments or even theprivate sector, we were able to get things up and running quickly.

-- Gordon J. Bruce, director and CIO of the Department of Information Technology, City and County of Honolulu

© 2013 IBM Corporation

Government & Smarter Cities Industry Solutions & Offerings

City Operations with IBM Intelligent Operations Center for Smarter Cities

Integrates data visualization, real-time collaboration and deep analytics to help city agencies prepare for problems before they happen, accelerate problem response and improve project coordination.

IBM zEnterprise Starter Edition for Cloud for GovernmentAn entry-level private cloud solution which delivers virtual server resources (IaaS) with automatic installation or on-site quick start services for installation, training, and configuration.

IBM Enterprise Asset Management (Maximo) for GovernmentIBM Maximo Asset Management facilitates the development of a coordinated program for preventive, predictive, routine, and unplanned maintenance. Advanced scheduling functionality allows deployment of personnel with the appropriate skills at the right time and for the right job.

IBM Social Program Management Curam on zEnterpriseCúram is the leading solution for social programs, enabling cities / government agencies with a flexible and easily deployed end-to-end solution platform for social innovation, putting people first.

© 2013 IBM Corporation

Key healthcare industry solutions leverage zEnterprise capabilities

IBM Smarter Analytics Signature Solution: Anti-Fraud, Waste and Abuse for HealthcareAn adaptive solution that applies sophisticated analytics to detect suspicious claims before payment, learning from the latest data to minimize loss from overpayments, reduce the number of false claims paid and optimize efficiencies

IBM Health Plan Integration HubA code and policy management platform that supports a modular, flexible approach to ICD-10 and future transformations. This solution can be used to accelerate testing and ensure revenue neutrality and other expected business outcomes.

© 2013 IBM Corporation

Retail Industry Solution

IBM zEnterprise Smarter Analytics for RetailData warehouse and data mart design blueprint to accelerate thedevelopment of business intelligence (BI) solutions for the retail. Combines software, server, and storage resources to provide an enterprise platform for BI solutions. Creates a Consolidated BI application environment that improves IT efficiency.

© 2013 IBM Corporation

Questions

© 2013 IBM Corporation

For More Information

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zEnterprise solution offerings:www.ibm.com/systems/zsolutions

zEnterprise software offerings:www.ibm.com/software/os/systemz/announcements

© 2013 IBM Corporation

Questions?

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© 2013 IBM Corporation

Trademarks

Notes: Performance is in Internal Throughput Rate (ITR) ratio based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput improvements equivalent to the performance ratios stated here. IBM hardware products are manufactured from new parts, or new and serviceable used parts. Regardless, our warranty terms apply.All customer examples cited or described in this presentation are presented as illustrations of the manner in which some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions.This publication was produced in the United States. IBM may not offer the products, services or features discussed in this document in other countries, and the information may be subject to change without notice. Consult your local IBM business contact for information on the product or services available in your area.All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.Information about non-IBM products is obtained from the manufacturers of those products or their published announcements. IBM has not tested those products and cannot confirm the performance, compatibility, or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.Prices subject to change without notice. Contact your IBM representative or Business Partner for the most current pricing in your geography.This information provides only general descriptions of the types and portions of workloads that are eligible for execution on Specialty Engines (e.g, zIIPs, zAAPs, and IFLs) ("SEs"). IBM authorizes customers to use IBM SE only to execute the processing of Eligible Workloads of specific Programs expressly authorized by IBM as specified in the “Authorized Use Table for IBM Machines” provided at www.ibm.com/systems/support/machine_warranties/machine_code/aut.html (“AUT”). No other workload processing is authorized for execution on an SE. IBM offers SE at a lower price than General Processors/Central Processors because customers are authorized to use SEs only to process certain types and/or amounts of workloads as specified by IBM in the AUT.

* Registered trademarks of IBM Corporation

The following are trademarks or registered trademarks of other companies.

* Other product and service names might be trademarks of IBM or other companies.

Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Windows Server and the Windows logo are trademarks of the Microsoft group of countries.ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates.Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license therefrom. Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries.

The following are trademarks of the International Business Machines Corporation in the United States and/or other countries.

CICS*Cognos*DB2*FICON*Genelco*IBM*

IBM (logo)*IMSMaximo*RACF*Rational*Smarter Cities

Smarter PlanetSPSS*System z*Tivoli*WebSphere*

z/OS*z/VM*

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