Symon Park Product Marketing Manager [email protected].
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Transcript of Symon Park Product Marketing Manager [email protected].
Symon ParkProduct Marketing [email protected]
Contents
>Product Summary>Sales Items>Sales points
Product Summary
Small business communications imperatives
Cost effective Start-up
Easy to use
Minimized Call Budget
Expandability
Keys to ARIA SOHO > SMART Communications
ARIA SOHO’s basic unit provides a variety of features for enterprise communications including SMS, CID without additional cost
In order to minimize communications cost, ARIA SOHO provides various telephony cost control facilities including prepaid call, barge-in, forced trunk disconnect, LCR, etc.
Due to its sophisticated architecture, It expands up to 48 extensions with 2 cabinets and advanced PABX options for improving productivity can be added
Simplified ArchitectureIts simplified architecture provides plug & play facility with full hybrid extensions and user friendly OAM tools
Various Call Budget Control Methods
Powerful Basic Telephony Services
Expandability
Value Proposition >Optimized SMB Hybrid KTS
Full hybrid telephone Systemwith built-in services for SMB>SMB telephone system reaching 12 analog PSTN & 48 ext. >Caller ID service for CO line & SLT>SMS communications – Detection and regeneration to extensions >Conference, SMDR, LCR, Call duration control >Other services for enterprise communications - Alarm detection - External door phone control - External paging, music source interface - USB, RS-232C for OAM
Addressing legacy telephony market with cost-effective solution
Value proposition >Latest digital PABX
>Built-in type voice mail system>Auto-Attendant for customer greeting and call routing>Ethernet interface * 1ea>PC applications through LAN .1st / 3rd party TAPI interface .CTI PC phone (ez-Phone deluxe only) .PC-Attendant (ez-Attendant)>Remote system access for maintenance by modem>Metering signal detection for prepaid call, SMDR
Latest digital PABX providing advanced optional features
Addressing valued added telephony markets with PABX options
Sales Items
>Cabinet Size : 340 x 290 x 85 (mm)
Sales items Key Service Unit (BKSU, EKSU)
>Line/Ext. interface : 3 Analog PSTN & 1 digital+7 Hybrid Ext.>PSU with ring generator>1 line expansion slot>Other service units .1 Power failure back-up .Battery Back-up circuit .1 External Paging, 1 External MOH .1 RS-232C, 1 USB .1 Alarm & 1 General purpose relay
>Basic configuration - BKSU
>Line/Ext. interface : 3 Analog PSTN & 8 Hybrid Ext.>PSU with ring generator>Other service units .1 Power failure back-up .Battery Back-up circuit
>Basic configuration- EKSU
•5 units / master packing box
>Manual CD . Quick Installation Guide . Installation Manual . User guides (SLT, LDP-72xx) . Applications Manuals (On/Off line admin user guide included)
>Hard copy manual : Quick Installation Guide only
>Accessories . BKSU - Power cord, battery cable . EKSU - Power cord, battery cable, expansion flat cables
Sales items Basic Key Service Unit (BKSU) – Packing Details
* Programming manual to be downloaded from www.lg-nortel.com
Sales itemsOptional hard wares for line expansion & features
>3CO & 8 Hybrid ext. card>3CO & 16 Analog ext. card>8 Analog ext. card
>Voice Mail (120 min. / 4ch.)>Auto-Attendant (10 min. / 4ch.)>Door phone Interface (2 interfaces / Unit)
Line expansion (3 variants)
>LAN interface Unit>Modem for RMS>Call Metering Units (12K/16K Hz, 50Hz, PR)
Options for operation(3 variants)
Feature Options (3 variants)
Sales ItemsSoftware license
>PC-Attendants license key : Activating PC-Attendant (ez Attendant)
>TAPI based PC Phone (ez-Phone); SMS Sender included : Activation key for 48 users : Deluxe version
>TAPI license for using 3rd party TAPI Software : 3rd party / 1st party connection
TAPI SoftphonePC-Attendant
•LDP-7208D
•LDP-7224D (Necessary for Admin)
•LDP-7248DSS
•Door phone : LDP-DPB
[Notice] •LDP-72xx has no compatibility with ipLDK KTS•Blue black color only •Available option : wall mount bracket only - All the other options for LDP-70xx are not available
Sales ItemsProprietary terminals
Sales itemsConfiguration Example
Basic Configuration Add-ons Max
Availability
Consolidated configuration
(CO/Ext)
>3 Analog PSTN + 8 Ext.>PSU with ring generator>1 Power failure backup >Battery Back-up circuit>1 External Paging inf.>1 External MOH inf.>1 RS-232C>1 Alarm, 1 relay>1 USB
Line
Expansion
Cards
3CO+8Hbr. 1 6 / 16
3CO+16SLT 6 / 24
8SLT 3 / 16
Feature
Cards
Voice Mail 1 -
Auto-Attendant -
Door phone unit 1
Operation
Cards
Modem 1 -
Metering Unit 2 -
LAN Unit 1 -
>BKSU Configuration
Sales itemsConfiguration Example
>Expansion Cabinet ConfigurationBasic Configuration Add-ons Max
Availability
Consolidated configuration
(CO/Ext)
>3 Analog PSTN + 8 Ext.>PSU with ring generator>1 Power failure back-up>Battery Back-up circuit
Line
Expansion
Cards
3CO+8Hbr. 1 6 / 16
3CO+16SLT 6 / 24
8SLT 3 / 16
Feature
Cards
Voice Mail n/a -
Auto-Attendant -
Door phone unit 1
Operation
Cards
Modem n/a -
Metering Unit 2 -
LAN Unit n/a -
Competitive Analysis Panasonics KX-TE824
>Expandability (9/24* 3 cabinets - 27 /72)>Digital KTS, ISDN BRI, LAN interface>Full Hybrid>Packaging price with terminals
Summary Weakness
•Costly options: SMDR, Expansion Module External paging / MOH, relay
•No applications•Simple Voice Mail•Upgrade not available•No SMS service available
Competitive Analysis NEC Topaz
•Built in AA(3 min)•User friendly telephony features•Easy to handle•Well-known product•Strong brand•Fixed type (308), Expandable (308 -> 624)
Weakness
•No expandability•Analog system ; No LAN, PC application•Optional CID•SMS detection not available
Summary
•Data connectivity (ADSL, LAN S/W)•Built in CID•HiPath 1100 series .1120(2/6 ~ 8/16) .1130(2/14~10/20) .1150(2/16~10/50) .1190(8/32~10/140)
Summary Weakness
•No expandability•Analog system ; No LAN, PC application•No Built-in type VM•Complicated option card•No SMS services•No advantage for data connectivity
Competitive Analysis Siemens Hipath 11xx
Model Name KXTE824 Topaz Hipath1120 ARIA SOHOSystem Architecture Analog Digital Analog Digital
Trunk 8(basic: 3) 48(ISDN), 27(LCO)6(basic: 2) 12Dital Trunk No BRI No No
Extension 24 72 16 48
HybridHybrid : 16 portsSLT : 8 ports
Full Hybrid Ports No Hybrid Hybrid: 31 ports
Auto Attendant Basic Yes Yes YesVoice mail Yes (2ch) Yes No built in type YesTAPI No Yes Yes (V24) Yes (LAN)
No No No YesNo No No (?) Yes
PC Programming Yes Yes Yes YesProgram upgrade No No (ISDN/USB) YesRemote Access No No Yes YesModem No No Yes Yes
Fixed Line SMS support No No No YesCLI support on LCO Yes(option) Yes(Basic) Yes(Basic) Yes (Basic)
Yes(option) Yes(Basic) Yes(Basic) Yes (Basic)
Call Traffic Control ? ?Call BudgetingCaller list
-Barge in, Prepaid Call-Call Cut Off Timer - Station-Forced Trunk Disconnect
DISA / UCD / LCR Yes Yes Yes YesFax Auto detection Yes(option) No Yes (Option) YesSystem Speed Dial 100 2000 250 500
Application
Capacity
Programming
Major Features
CLI Display on SLT
PC PhonePC Attendant
Competitive Analysis
Sales Points
Analog Extension - SLT, FAX
Digital Extension
Optimized SMB Hybrid KTS Flexible configuration – Full Hybrid Extension
Simplified configuration for operation & expansionAutomatic recognition regardless of types of extension – full hybrid extension Automatic tone detection for incoming FAX from PSTN
PSTN
Digital Extension
Card expansion in each cabinet (3/08 -> 3/16, 6/16,6/24)Cabinet expansion (6/24 -> 9/32, 12/32, 12/48)
12 Analog CO
48 Ext.
Optimized SMB Hybrid KTS Advanced built-in services – CID display
PSTN
123-4567
CID SLT
Digital Keyset
CLI display in digital & analog extensionsCID detection (DTMF, FSK) from PSTN lineCID distribution by ring assignment
Regenerating CID for single line extensionsCID information given to extensions terminated when forwarded
123-4567
123-4567
Call Transfer
Optimized SMB Hybrid KTS Advanced built-in services – SMS
SMS SLT
Powerful messenger for Short MessagesSupporting ETSI Type I protocol (compatible with GSM)SMS facilities for detection, sending, retrieval
Buffering maximum 100 messages – SMS retrieval for digital phoneSMS display in digital terminal, SMS SLT, PC applications – on ring assignmentSMS sending from PC applications, SMS SLT
PC-Attendant
TAPI PC Phone
SMS SLT
Mobile phoneMobile Network
PSTN
Digital terminalEthernetInterface
Optimized SMB Hybrid KTS Advanced built-in services – Budget control
Employee 1Operator 1
Authorized Manager
Call traffic monitoring preventing employees from abusing outgoing callsForced call control by authorized managerPre-selection for the least cost call routes
Operator N
•Least Cost Routing
Employee x
•Prepaid out going call traffic*•Call barring
•Forced trunk disconnect•Barge in
•SMDR
Various methods to control call budget
Optimized SMB Hybrid KTS Advanced built-in services – Conference
Simplified collaboration>Conference room – Max. 15 users / 9 conference rooms : DISA or Transferred by attendant>Conference - Multi-line conference, Add-on conference>Paging conference
PSTN
Ext. 100
Ext. 101
Ext. 108
ConferenceRoom #1~#9
Max. 15 parties Conference call
Please enter your
passwords
Optimized SMB Hybrid KTS User friendly maintenance
On-site & Off site maintenance through RS-232C, LAN, Modem
PSTNDial-up Connection
Off-site (Remote)Maintenance
Data Network
On-site Maintenance(PC-Admin)
On line PC Admin: DB up/download, Diagnostics, S/W upgrade, PC AdminOff line PC Admin (PC Admin Pro)Speed Editor for system speed dial
Digital Terminal Admin
Ethernet Connection
User level admin program – adjustable level program
RS-232C / USB
TAPI PC Soft-phone(ez-Phone)
PC Attendant(ez-attendant)
Latest digital PABX End-user PC applications
1st / 3rd party TAPI InterfacePC Attendant SoftwareWindows based TAPI telephone ; ezPhone
Desk top PC applications enhancing employee’s productivity
LAN connection
Pre-assigned number
Thanks for calling us..
Please press button # for # Dept.
Latest digital PABX Voice Mail / Auto Attendant
Mobile Network
PSTN
SMSNotification
#1 Dept.
#N Dept.
Customer Call Routing
Voice RecordingBuilt-in VM
Voice Mail>SMS Notification to pre-assigned number>4 channels / Max. 120 min / 800 user message recording>Max. 100 system greetings / Max. 25 min
Optional Voice Mail and Auto-Attendant
Auto-Attendant : 4 channels / 10 min recording / 25 min system greeting
You’ve got a voice
Thank you very much !http://www.lg-nortel.com