SXSW Interactive 2015: Building Trust in Community Marketplaces
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Building Trust in Community Marketplaces SXSW Interactive 2015
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Presentation materials for panel on building trust in community marketplaces, for consideration for SXSW Interactive 2015
Transcript of SXSW Interactive 2015: Building Trust in Community Marketplaces
Building Trust in Community
MarketplacesSXSW Interactive 2015
Community Marketplaces
Benefits & Rewardsof Community Marketplaces
Challenges of Community Marketplaces
Strategies & Approaches
BrandingPlatform-Integrated Features
Communication & TransparencyCustomer ServicePayment Security
Insurance
Branding & Community
Branding & Trust
Platform-Integrated Features
Public ProfileReviews & FeedbackVerificationSocial Media
Public Profile
Reviews & Feedback
Verification
Social Media
Communication & Transparency
Customer Service
Payment Security
Insurance & Liability
Handling Disputes, Complaints & Disasters
Government Regulation
Thank you!
Any questions?