SXSW Interactive 2015: Building Trust in Community Marketplaces

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Building Trust in Community Marketplaces SXSW Interactive 2015

description

Presentation materials for panel on building trust in community marketplaces, for consideration for SXSW Interactive 2015

Transcript of SXSW Interactive 2015: Building Trust in Community Marketplaces

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Building Trust in Community

MarketplacesSXSW Interactive 2015

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Community Marketplaces

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Benefits & Rewardsof Community Marketplaces

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Challenges of Community Marketplaces

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Strategies & Approaches

BrandingPlatform-Integrated Features

Communication & TransparencyCustomer ServicePayment Security

Insurance

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Branding & Community

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Branding & Trust

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Platform-Integrated Features

Public ProfileReviews & FeedbackVerificationSocial Media

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Public Profile

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Reviews & Feedback

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Verification

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Social Media

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Communication & Transparency

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Customer Service

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Payment Security

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Insurance & Liability

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Handling Disputes, Complaints & Disasters

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Government Regulation

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Thank you!

Any questions?