Survey Programming Capabilities

Survey ProgrammingIn Datamatics, Survey Programming (SP) team constitutes experienced programmers who have

extensive experience in scripting various online studies with varied requirements and complications.

With the help of re-engineered processes and superior technology coupled with domain expertise, we

can offer faster turn-around-time (TAT) with Multi-Step Quality assurance. A team of programmers who

focus on integrating online survey programming tools with other applications and building

tools/utilities to address the customized needs.

Survey Programming Complex scripting, multi-media requirements and special setups like Conjoint, Max-diffs, Interactive

designs for the surveys in order to get better response rate, etc.

Converting word questionnaire to Confirmit XML.

Providing Technical solution by Confirmit Champions.

Consultative approach

Adaptation approach

Deployment Process flow ensuring seamless workflow, excellent /proactive of communication.

Dedicated QA team for auditing RDG and Live Data.

Manage Translations and implementation for multi-lingual project.

Custom reporting solutions for real-time data visualization.

Mobile Optimized survey templates.

Data Validations Capabilities Real time data quality checks: Identify gamers respondents real time.

Edit Writing: Checks are written to confirm the logics from the questionnaire.

Term Edit Writing: It ensures that the respondent is Terminated appropriately.

Complex Set-ups: Capability to check Algorithms (Segmentations), Max-diff, Conjoint exercise etc.

Data run: Run the script against the data at regular intervals, creation of an error log

Final Report: After completing all the checks we report all the issues and the number of completes.

Custom Requests: For e.g. country wise respondent break-ups in Multi-country studies etc.

Sub-Project Handover Process

Note: All communication through Chat/Call are documented and saved

We’ve a project handover process so that every information is logged in it, documented and nothing is ignored/assumed.

Communication

Project Manager has expertise working in Telecommunication, Healthcare, Automobile, Information Technology etc. and different verticals

Scenario 1 Client

ClientScenario 2

Support

We provide wide range of support services to fit client’s business needs. We address the following support type…

24x5: We provide support round the clock for faster Turn Around Time.

Client Zone: We mirror client zone support. This helps in better co-ordination, addressing quick resolution etc.

Holiday/Weekend: We understand the business requirement, in-order to meet the requirement we provide *weekend support. Omnibus, special studies etc. are taken care.

Our Experience in development of Custom SetupsCustom Setups for Survey Programming Projects

Datamatics developed a range of Custom Setups(using JavaScript/animation) for Survey Programming Projects for leading online market research provider, giving them an edge in the market place among competitors.

We have the capability to customize the aesthetic for more engaging experience for the respondents.

Interactive Flash & jQuery capabilities A set of Flash and jQuery components to enhance the engagement level of respondents and hence

reduce the incidence of mid-terminates. Components can be selected from the available libraries that Datamatics has developed over the

period or can be custom developed for specific requirements.

Cross-Platform Mobile Development Cross-platform technology expertise on Rhodes, Titanium and PhoneGap

Expertise on multiple mobile web apps frameworks (Sencha, jQuery mobile, etc.)

Customer Advantage

Faster Time to Market

Native applications capable of accessing all hardware features

Automation Capabilities

Confirmit to Dimensions automated conversion leading to time + cost savings and improved quality.

Quick Script Convertor - A utility to convert the word document to a Dimensions MDD file

Knowledgebase - A systematic and meaningful management of the ever growing Dimensions knowledgebase.

Helpdesk support - Expert resolution available 24x7 thereby extending the knowledge base to personalized assistance.

Our Experience in development of Reusable Components

Reusable Flash/HTML5/jQuery Components

Datamatics developed a library of different types of flash components that can be incorporated in any survey as per the clients requirement. This library of different questions are updated periodically.

Quality Process

Programmers

Send Tables for Checking Send Link for Testing

Send Data for Data Validation

Check Logic, Text, Skipping

Data Validation

StandardsChecklist

Check Base,Counts, Text

StandardsChecklist

ErrorSheet

ErrorSheet

Sign Off

Are all changesmade?

Are all changesmade?

Yes

No

Yes

No

Quality ProcessDatamatics has an independent quality team that ensures that all surveys/Data tables are thoroughly checked before releasing to clients. The quality team has highly skilled executives with strong market research experience. After Scripting and Real time data quality checks for Patterning, Flat-lining, Speeding, etc. The team also audits quality processes of survey programming/Analytics team and reports any non-compliance.

Understanding the clients Standards

Training the team as per requirements

Receipt of materials from production Team

Estimation of Time and Resources

Checking of DliverablesDocumentation of all errors noticed

Amendments on the revisions Sign-Off

Heads-up from Teams

Understanding the requirement

Confirmation from Teams

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