Digital Transformation Using RPA - Datamatics transformation using RP… · Sr. Vice President-...
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Digital Transformation Using RPA
Transcript of Digital Transformation Using RPA - Datamatics transformation using RP… · Sr. Vice President-...
Digital Transformation Using RPA
About the speaker
Ulhas N Kulkarni Sr. Vice President- Process Automation & RPA
Ulhas heads the Process Automation & RPA business at Datamatics. He brings with him over 28 years of varied experience in the field of Information Technology and IT enabled Services and has been instrumental in developing the proprietary solution for RPA – TruBot with the objective of improving business processes for its clients. He has expertise in the areas of Technology Innovation, IP Development, Solution Architecture Project Management, Pre-Sales, Account Management, Transition Management, and Business Process Reengineering. [email protected]
What is RPA?
Which are the right processes for RPA?
Why RPA Adoption is high?
Agenda
What are the Key benefits of RPA?
Q&A session
RPA Market Size
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Global RPA Market predicted to grow
from $ 1.7 Bn in 2018 to $ 4.3 Bn in 2022
with CAGR of about 27%
What is RPA?
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Mimicking human actions on Computer
Centric processes to perform a sequence of
steps, leading to a meaningful activity.
Reasons for Popularity
Productivity Accuracy Speed Cost
RPA Example Process
Criteria for selecting the right processes for RPA
Rules-Driven
Highly rules-based
Consistent
Processes which has very high volume. For example:- invoice processing
High Volumes
Standard processes like account opening, Claims processing etc.
Standard Process
Predefined logic/steps
Manual Process Repetitive in Nature
Performing manual tasks Same task again and again
RPA in F&A - Invoice Processing
Unverified invoices
Start
Receive invoice electronic or
hard copy
Move to specific folder
Make entry of invoice data in
ERP
Verified invoices
Send invoice on hold
Payment confirmation mail sent
RPA in Insurance- Claims Processing
Start
Receive claims in mail/paper
Move to specific folder
Details are uploaded in
claims system
Verified claims
Mark as Exception
Confirmation mail sent
Unverified claims
Banking- Customer Onboarding by field executive
Field executive
Documents captured &
uploaded in back end system
Data received from
Documents
Verification of data from documents
Approved?
Forms & Documents sent to CPU for account
creation
Data entry in central banking system
Unique Account Number generated
Communication sent to Field Executive
Welcome Kit dispatched to customer
Data entered on tab by field executive
Criteria Fulfillment in previous processes
Industry & Process Manual Repetitive Rule-Based Standard High Volume
F&A- Invoice Processing
Banking- Customer Onboarding
Insurance- Claims Processing
Reasons behind adoption of RPA
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Ease of Implementation Fast ROI
Industry & Process Implementation Time ROI Time
F&A- Invoice Processing 4 weeks 10 – 12 weeks
Banking- Customer Onboarding
3 – 4 weeks 10 – 12 weeks
Insurance- Claims Processing
4 weeks 10 – 12 weeks
Key benefits of RPA IN F&A Invoice Processing
Parameters Before RPA After RPA
Processing time 12 Mins 3 Mins
Accuracy Rate 80% 99%
Number of Accountants X 50% Less
Key benefits of RPA in Banking- Customer Onboarding
Parameters Before RPA After RPA
Accounts opened in a day 3000 15000
Accuracy in Document Processing
70% 98%
Processing Time 12 Min 3 Min
Resource Cost X Less than 50%
Key benefits of RPA in Insurance- Claims Processing
Parameters Before RPA After RPA
Operators 800 650
Processing Time per claim 16 Mins 4 Mins
Cost X 25% Less
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TruBot: Multi-Skilled Enterprise Grade Bot
2600+
Active Bots
800+
Process Automated
95+
Customers Globally
200+
TruBot Experts
25+ Partners and Growing
23Million Documents Processed
through TruOCR
About Datamatics
We build intelligent solutions for data-driven businesses to enhance their
productivity and customer experience
450+ Customers Worldwide
10,000+ Employees
Offices in
6 Countries
Global Delivery centers in
4 Regions $145+ M Annual Revenue
Publicly listed
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