Surveillance Training (Revised)

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Surveillance Activities

Surveillance Activities BOD & EOD activities

ODIN admin task

Advance limit generator

Client adding / mapping

Rejection types

BOD Activities (should be completed before 8 am) Updating scrip master. This is done to ensure proper group is allocated to each scrip & new scrips are added on ODIN. Click in-house link Support Download ODIN unzip Masters Client HPCPlus 9.1.0.5. zip file.

Checking Stock watch for DP & Pool holdings. This is to be checked before starting any activity on the admin to verify that the DP holdings of the clients are updated. On Admin terminal click Stocks Stock Watch select region and client code in the selections Ok.

BOD Activities (cont) Checking FO / MCX / NCDEX / MCD open positions. This activity assures and verifies that the open positions which are updated are accurate and updated client position can be viewed accurately. On Admin terminal click View Net position (Integrated) select Expiry Check the codes and position of clients and verify it with RM.

Checking limits. This verifies that the limits set to the user are as per our criteria. On Admin terminal click Control Surveillance Maintenance. Scrip Master

Stock Watch

Open Positions

Limit Check

EOD Activities (should be done after 4 pm)Taking back-up of all Admin machines. This is done to take records of all the trades and orders for the day.On Admin terminal click Online Backup Select market segment Generate File.

Taking back-up of all rejections.This is done to take records of all the rejections of the day which helps in analyzing to minimize the rejections.On Admin terminal right click on surveillance failed order window copy & paste.

Taking back-up of all connection logs. This is done to take records of all connected ids for the day.On Admin terminal click View User Login Attempts copy & paste.

Back-up for Orders

Back-up for Rejections

Back-up for Connection Logs

ODIN Admin Task (Important points)Stocks which are updated in stock watch should be sell by selecting delivery & not margin. This will help in selling stocks without any limit & further rejection.

Flashing message on ODIN.This will update client accordingly & will help in reducing rejections.

Giving limits only after checking ledger in RM & client history.Ensuring all additional limits given are properly allocated after checking ledger & history which will help in reducing rejections.

Selling of Block scrips should be done only at CSO.This will reduce response time to client with proper guidance.

Checking RM for giving limits on non-approved scrips (turnover restricted to 5 lacs). This will reduce response time to client with proper guidance.

ODIN MessagesIf we give limit for particular client code.Message should flash - LIMIT GIVEN FOR CLIENT CODE ____.

If any future or Option is block from admin terminal.Message should flash - THIS OPTION/CONTRACT IS BLOCK FROM SYSTEM. YOU CAN PUT ORDERS ON DIRECT TERMINALS.

If client put orders with (margin option) for selling of their pool or demat holding & gets rejection.Message should flash - YOU CAN PUT SELL ORDERS IN DELIVERY OPTION.If client is not having proper master & system rejects order due to this.Message should flash - FOR SCRIP _____ YOU ARE REQUESTED TO TAKE NEW MASTER FILE.

If client is punching orders for code which is not open in any segment from KYC.Message should flash - YOU HAVE TO CO-ORDINATE WITH KYC TEAM AS THE MENTION CODE WAS NOT OPEN IN KYC FOR GIVEN SEGMENT.

Advance Limit GeneratorThere are three levels of settings for controlling the limits given to the clients.

1. Branch Level Settings The values set at this level are applicable for all the clients under that Branch i.e. Both Direct and that of the Sub-Brokers.

2. Sub-Broker Level Settings The Branch has the flexibility to have different settings for different Sub- Brokers under them. The values set at this level are applicable to all the Clients under that Sub-Broker.

3. Client Level Settings Here Branch has the flexibility to have different settings for different clients under them both Direct and that of the Sub-Brokers.

Login in Harmony My Application New RMS Risk Manager ALGAdvance Limit Generator (cont)Deposit Multiplier - This specifies how many times exposure needs to be given. Since we are giving limits based on margin concept the default value is set as 1 and the permissible range is 1-3. With Holdings This gives the flexibility to client to trade on their Approved Cash Holdings. Default value is Yes. By selecting No, Cash Holdings will not be considered. MTM Limit (%) It is the permissible amount of loss on Deposit set, after which the system will not accept any fresh orders. Default Value 60% ; Range 1-100%.

Minimum Limit This gives the flexibility to set Minimum Limit that a client should get irrespective of whether he is in debit. Haircut - Currently Poor holding is been considered while calculating the limit with flat 50% haircut Master. In case if the branch doesnt want to give any limit against Poor holding, same can be defined here by defining 100% haircut. This will ensure that Poor holding value will not be considered while calculating the limit, but incase if the same has to be considered on exceptional basis then branch can define haircut between 50% to 100%.

Un reconciliation cheque limit Cheque deposited in the bank is entered in the back office by the branch, but the same is not cleared in the bank. For such entries if the branch doesnt want to give limit, then the same can be blocked through the dealer and E-broking Limit generator master by selecting No option .This will ensure that unclear cheque value for that Sub-broker / Client wherever No option is selected will not be considered while generating limit file.

POA allowed - Branches can allow or restrict limit & shares fetching from DP to Pool account for particular Sub-Broker or Client by selecting Yes or No via this facility.

Default Limit SettingsClient CategoryClient TypeLimit MultiplierHaircut set for Scrip Category (Holding & Collaterals)MTM LimitPOA AllowedMinimum LimitLimits against Unclear ChequesDefaultCash Option Commodity BluechipGoodAveragePoorValueBlockQtyValueHNI All2.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes25,0005,000,000B2C2.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes25,0005,000,000B2B2.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes25,0005,000,000A All2.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes20,0003,500,000B2C2.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes20,0003,500,000B2B2.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes20,0003,500,000B All1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes15,0002,500,000B2C1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes15,0002,500,000B2B1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesYes15,0002,500,000C All1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesNo10,0001,500,000B2C1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesNo10,0001,500,000B2B1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesNo10,0001,500,000New ClientsAll1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesNo10,0001,500,000B2C1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesNo10,0001,500,000B2B1.01.01.0Same as that of Exchange VaR50% flat60%Yes-1YesNo10,0001,500,000

LOGIN PAGEException Report will display all exceptions kept at Region or Branch level or for any Sub-Broker or ClientHistory Report will display all changes done for any Region or Branch or Sub-Broker or Client for mentioned datesLimit file can be downloaded by clicking this link Any exception for Region, Branch, Sub-Broker & Client can be set here

EXCEPTION MASTER

LIMIT PAGE WITH HOLDING HAIRCUTWhen clicked on Haircut, haircut screen will appear for inputting haircut% for Poor category scrips

EXCEPTION REPORTWhen clicked on Edit, Limit Master will be displayed where any changes can be done. Delete option will entirely remove that Exception.HISTORY REPORT

Date wise display will be available till last one month Input fields

DOWNLOAD LIMIT - OFFLINEClient Adding & MappingClient Adding.This activity is to add the client on ODIN admin which activates the same for trading.On Admin terminal click User Maintenance type the group id of the dealer under which it is to be mapped put the code which is to be mapped type the name of the client fill all the required details of the client click on the add option on the upper right of the user maintenance window.

Client Mapping.This activity will map the client code in particular dealer id which will enable him to trade from that dealers terminal.On Admin terminal click Tools Map Clients select the group enter client code under User type dealer id under which the code is to be mapped under Client Search select the id from LHS Add Update.

Client Adding

Client Mapping

Rejection TypesBSE Equity Market not allowed for ClientReason: BSE market is not allowed to this client.Solution: Check the client code in back office whether the account is open in given segment or not and then give the rights as per requirement.Client Id not found: V1550Reason : Client Id is not mapped on CTCL.Solution: Check the client code in back office and map it on the said terminal.Client Id not found: BbCliReason : Wrong client id is punched.Solution: Select client as the option category or check the client code.Delivery Order not Allowed for V1550Reason : Client is not given the delivery preference.Solution: You have to give delivery option from client preference window.Limit exceeded Set=115, N.Used=150, Prev=0, T.Free Qty=0 of Equity (NSE-Settlement) of C159Reason : There are 115 shares in holding and client wants to sell 150 shares through stock watch.Solution: Client has to be intimated about the number of shares present and hence needs to modify and place the new order.

Only delivery order allow V1550Reason : Client is placing order in T, TS or Z group scrips.Solution : Put such order only as delivery & not as margin.Rejection Types (cont)NAGPIT not in Security Master. Probably wrong SecurityReason : Security Master is not updated for particular user id.Solution: Take the updated master and login the Admin.

New Positions for given scrip are not allowed for user idReason : New or fresh order is not allowed to trade.Solution: Check our criteria of removing the scrip from the basket and if the criteria is not matching then trading in the same is not allowed. Operations not allowed. User Privilege Check for Client for BSE Equity Transaction Privileges Failed BUYReason : Buying right is block from admin terminal. Solution: Check user privilege templates and do the changes as per the request.Operations not allowed. User Privilege Check for Dealer for BSE Equity Client Privileges Failed PROReason : Client puts order in PRO and it is blocked from admin.Solution: Select Cli in the order window and put the order.

Order failed Net position check where the limit is 0; prev=0;uti=0 & current value=2,60,000 across all securities of Future (NSE Expiry) of V1550Reason : Client is in square off mode in F&O segment.Solution: The client can only square off the position, hence communicate the same to the client.

Order failed Gross Exp chk where limit=25,00,000; prev uti =20,00,000 & current value=30,00,000 across all securities of combine all (Daily) of Test1 Reason : Terminal limit is over. Solution: Increase terminal limit.

Rejection Types (cont)Order failed Max. Single Transaction Value Check where the limit is 1.00 and current value is 195.00 For ALKAB of Equity (BSE-Daily) of memberReason : Client has violated the max value allowed for single order limit.Solution: Increase the maximum value limit in consultation with the surveillance team.

Order failed MTM Loss check where the limit is 1776.90; prev. utilized was 2685.00 across all Securities of Combined ALL (Expiry) of V1550Reason : MTM check has hit or loss increases to 60% of margin.Solution: Increase the MTM percentage in consultation with RM. Order failed Net Purchase chk where the limit is 0; prev=0; uti=0 & current value is 50,000 across all securities of combine EQ (Expiry) of V1550Reason : Fresh cash buy is block due to short margin or client is in square off mode or if client has sustain debit in his books.Solution: Increase the limit in consultation with RM after referring clients ledger status. Order time has changed or is incorrect for modification/cancellation requestReason : Client has modify the order in between the trade executed.Solution: Order is executed and so cannot be changed.User - not allowed to trade in AHLUCONTBReason : User not allowed to trade in particular cash market scrip.Solution: The scrip is blocked as no trading in the same can be done. It can be traded only at CSO on direct terminals.

Rejection Types (cont)User - not allowed to trade in FUTSTK NAGARFERT 29-01-2009Reason : User is not allowed to trade in particular F&O scrip.Solution: The contract is blocked as no trading in the same can be done. It can be only traded at CSO on direct terminals.User: V1550 has been suspendedReason : Particular code is suspended.Solution: Check the code in KYC and get it activated in consultation with them. Order failed Net position check where the limit is 800000.00, prev. utilized is 687617.85 and Current value is 803777.85 for NITINFIRE EQ of Equity (NSE-Daily) of memberReason : Net limits are exceeded in particular scrip.Solution: Coordinate with the CSO surveillance team and get the limit increased.

Margin Limit exceeded. Set=100226.00, Used=121886.25(I)(Prev=71706.25)[Used IM= 0155.00, PrevIM=50175.00, EM=28981.25, MTM=-2750.00,B.PL=0.00] across all securities of Combined ALL (Expiry) of D459Reason : Margin limit exceeded i.e, client has violated his set margin limit.Solution: Check the clients ledger with co-ordination of RM team.

Order failed Max. Single Transaction Qty Check where the limit is 15000 and current value is 20000 across all securities of Equity (NSE-Daily) of V1550Reason : Client has violated the max quantity allowed for single order limit.Solution: Increase the maximum order limit in consultation with the surveillance team.