Support Staff Conference

Feedback & Evaluation

Comments

“Fabulously organised, brilliant workshops. Great

registration and staff. Can't wait for the

next one.”

“Excellent day - thoroughly enjoyable

and useful .”

“Fantastic event and very informative, feeling a bit more

inspired.”

“The day was really interesting and I

thoroughly enjoyed it. I wish I could have gone to more than two workshops

because listening to colleagues talk about

theirs was interesting..”

“All in all a well organised day with space

for networking opportunities. DVC/VC and Guest speaker all

excellent. An absolutely brilliant, inspiring day.”

“Just great.”

Registration

• 186 delegates registered

• 148 on the day with 8 apologies for none attendance• 80% attendance

• Average rating of event registration = 9

Workshops

Review• 1 cancelled before the

day • 1 only with a morning

session• Lower attendance due to

lack of attendees on the day.

Recommendations• Go for quality rather than

quantity of workshops as the lower rated workshops were the least popular.

10

2

4

6

8

10

12

Average feedback response for quality of workshops

Dealing With Difficult Behaviour QualityHow to Live a Happier Healthier Life QualityTechnology - Back to the Future QualityUnderstanding Your Personality QualityStaff and Student Volunteering QualityEducational and Professional Development Qual-ityInternational Student Experience QualityProblem Solving QualityWheel of Life QualityPilates -AM Quality20/20 - PM QualitySupporting Student to Succeed QualityFuture Campus Developments QualityWorking in a Changing Environment Quality

0

1

2

3

4

5

6

7

8

9

10

Average feedback response for usefulness of workshops

Dealing With Difficult Behaviour UsefulnessHow to Live a Happier Healthier Life UsefulnessTechnology - Back to the Future UsefulnessUnderstanding Your Personality UsefulnessStaff and Student Volunteering UsefulnessEducational and Professional Development Use-fulnessInternational Student Experience UsefulnessProblem Solving UsefulnessWheel of Life UsefulnessPilates -AM Usefulness20/20 - PM UsefulnessSupporting Student to Succeed UsefulnessFuture Campus Developments UsefulnessWorking in a Changing Environment Usefulness

Catering

Review• Variety of catering = 8

(Very Good)• Quality of catering = 8

(Very Good)• Catering’s management

could have been better, as the team had to serve at stations.

Recommendations• “More tables in Quayside

perhaps standing style.”• Have food that can be

eaten more as a finger buffet.

Exhibition

Review• Average rating of 7 (Good)• Twist Pasta Bar changed

to unmanned stand.• Revolution pulled out

before the day.• Titanic Spa cancelled on

the day.

Recommendations• Maybe dedicate a specific

time slot in the day as people utilised the lunch as a social gathering.

Tours

Review• Average of 8 (Very good)• Only 15/ 58 attended,

possibly due to the bad weather and lack of time to eat lunch, although they had a separate queue.

Recommendations• Have this later in the day

or as an alternative to a workshop choice.

After attending the conference, to whatextent do you feel better equipped to deal with change?

Review• 6 = Above average

Recommendations• Select workshops that

better fit the theme.