Support Services for Schools Directory 2013-2014

Buckinghamshire County Council Support Services for Schools

2013-2014

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Welcome to the 2013-2014 Support Services for Schools Directory 2 Commercial Services for Schools 3 Financial Service Centre Services 5 Human Resources - Health And Safety Services To Schools 10 Human Resources - Payroll And Transactions Management Services To Schools 12 Human Resources - Professional And Advisory Services For Schools 15 Human Resources - Resourcing (Recruitment) Services To Schools 19 Human Resources - Safeguarding Services In Employment To Schools 23 ICT Networking Services For Schools (BucksGFL) 25 ICT Support Services For Schools 31

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Welcome to the 2013-2014 Support Services for Schools Directory Dear Colleagues, Buckinghamshire County Council Services for Schools Academic Year 2013 -14 Welcome to the new 2013-14 Support Services for Schools Directory which provides comprehensive information on the services available to schools and academies. We have a separate brochure this year outlining in detail the many services available to schools and academies, some of which are new. The new ICT Bucks GfL services for schools through Public Services Network are outlined as are the various services from Commercial Services that are now available. HR has reviewed their payroll and professional and advisory services and has included a variety of new and exciting products and services which offer choice and flexibility. We have set out the offerings in a different format to help schools find the services they need quickly and easily and in a way that corresponds to the Traded Services online ordering system. In a changing educational landscape it is important that we work together in partnership with our schools to ensure that we provide the services that best suit their needs. Please do contact the service areas using the contact details listed at the end of each offering to discuss services as these can be tailored to meet particular requirements. Purchases can be made by following the ordering instructions and online links which are clearly provided for each service area specification. We have listened carefully to colleagues in schools and have sought to develop services that best fit their needs and are keen to continue to do this. It is our aim to provide excellent quality and competitively priced services to schools that offer exceptional value for money. The level of buyback of support services from schools during last year indicated that schools and academies continue to value and use us as a key supplier of services. We aim to build on this by remaining committed to providing the services and products that support schools in their valuable work. We hope you find the brochure informative. We value your feedback and input and look forward to continuing to work in partnership to support our children and young people in order to realise their full potential. Gillian Hibberd Strategic Director, Resources & Business Transformation

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COMMERCIAL SERVICES FOR SCHOOLS 2013-2014

Commercial Services has a team of experienced, skilled commercial professionals who are committed to providing services to help schools benefit from innovative, sustainable and modern commercial practice. Commercial Services can provide advice on procurement issues and

contract management as well as providing business analysis in order to help schools ensure that they secure best value for money from suppliers, as well as making the most of potential revenue opportunities.

This service is available to order on the traded services website: https://apps2.buckscc.gov.uk/Schools/SchoolsProcess

1. CORE RESOURCING PACKAGE FOR SCHOOLS 2013-2014

SERVICE DESCRIPTION PACKAGE TYPE CUSTOMER TYPE PRICES 2013-14

The Platinum Service includes: 10 hours of business analysis and advice (worth £600 if bought per hour) Value for money analysis of spend Sustainable purchasing e-handbook

Annual Platinum Primary/Special/Secondary (Maintained)

£555 per annum per school

The Gold Service includes: 8 hours of business analysis and advice (worth £480 if bought per hour) Sustainable purchasing e-handbook

Annual Gold Primary/Special/Secondary (Maintained)


The Silver Service includes: 4 hours of business analysis and advice (worth £240 if bought per hour)

Annual Silver Primary/Special/Secondary (Maintained)


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2. ADDITIONAL COMMERCIAL SERVICES FOR SCHOOLS 2013-2014

SERVICE DESCRIPTION PACKAGE TYPE CUSTOMER TYPE PRICES 2013-14 1. Business Analysis and Advice This service can include: Market research and analysis Value for money analysis of spend Identification of efficiency opportunities Procurement and contracts legal advice Sustainable procurement advice

Pay as Used All maintained schools (Primary/Special/Secondary) £60 per hour

2. Quotations and Tendering This service can include: Managing procurement processes Requesting and evaluating quotations Preparing, issuing and evaluating tenders Compiling contract documents


3.Strategy and Management Consultancy This service can include: Business diagnostics Business modelling Commercial skills training Developing income generation opportunities


Contact for further details: Jonathon Noble Category Manager Email [email protected] Telephone 01296 387877

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FINANCIAL SERVICE CENTRE SERVICES 2013-2014

The Head of Finance has a statutory responsibility to ensure the integrity of the authority’s accounting system and practices. In addition to providing services to meet the statutory responsibilities, the Finance Service Centre (FSC) team offers a range of financial management and

support services to schools. This includes responsibility for managing all issues relating to the County Council’s bank accounts. Further services to schools include the administration of the Imprest, purchasing cards and school bank accounts. The team is also responsible for managing all aspects of payments and receipts for non-cheque book schools, ensuring that they are made on time and allocated correctly.


1. CORE FINANCIAL SERVICES FOR SCHOOLS

SERVICE CONTENT PACKAGE TYPE PRICES 2013-14

Gold Package Annual Package

15 hours of support £555 per year

Silver Package Annual Package


Bronze Package Annual Package


Assistance with preparing financial plans, forecasting outturns and monitoring against budgets. Analysis of present budget position and trends of expenditure and income. Providing advice on current year and 3 year financial planning. Advice on financial administration and procedures. Investigation of transaction queries and processing corrections/amendments. Processing journal transfers for non-cheque book schools purchasing external payroll or using

the purchasing card, where detailed transactions need to be entered into SAP. Ensuring financial data is up-to-date and reconciled with the Authority’s Statutory Accounts. Financial Management Support. Assurance that systems are up to date. Actions arising from Service Desk queries e.g. journals, budget setting etc. are included as

part of the finance support packages.

Extra hours available when package hours have been exceeded

Pay As Used

£40 per hour (when a core package has already been

purchased)

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2. ADDITIONAL FINANCIAL SERVICES FOR SCHOOLS

SERVICE DESCRIPTION SERVICE TYPE

CUSTOMER TYPE

PRICES 2013-14

1. Local Bank Account Service This package is available for schools that operate a local bank account who do not have the time or expertise to

carry out the 3-way reconciliation. The package includes the following additional finance support:

The 3-way reconciliation between bank, your local system and SAP based on information provided will be completed every term.

The monthly VAT return should be completed to facilitate the correct reconciliation. Any amendments identified during the reconciliation will be notified to the school for correction.

Annual Package All schools

£1,148 per annum

A fixed charge is applied for this service

and it is provided

outside of any other package

purchased. 2. Pay As Used Support For those schools that do not wish to purchase the above packages, support can still be purchased on a “pay as you

use” basis. Finance support will be charged at an hourly rate with a minimum of 10 minutes charge for remote

support and a minimum of 2 hours charge for a visit to a school.

Pay as used All Schools

£56 per hour with a

minimum of 2 hours per visit

3. Creditors Service Schools not operating a local bank account process their invoices via SIMS FMS and interface into the Authority’s

finance system (SAP). The electronic file and the original invoices are received by the FSC team who will ensure all

payments are processed.

This service incorporates the following:

New Vendor setup (including writing to vendor) Invoice processing and payment via BACS or Cheque. Invoices will be processed by the due date, provided they

have been submitted correctly via the interface. Resolving interface upload errors (IDOC clearing). Cost of sending batches via the Freepost address. Invoice storage/archiving. Processing of Returned or Recalled BACS payments. Initiating BACS payment traces.

Pay as Used Non cheque book schools

£1.47 per invoice/ credit

note Processing

invoices/credit notes by file transfer to

SAP interface.

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Cancelling/reissuing cheques. Payment of foreign currency invoices. Provision of Remittance Advice to vendor sent either by e-mail, fax or post. Administration of one-off duplicate payments made in error and referral back to school (excluding duplicate batch

upload error). 4. Debtors Service For schools not operating a local bank account, we offer the following:

For income banked locally by a school, the amount will be posted to the general ledger code once the FMS Control Listing has been received.

In exceptional circumstances where it is not possible for schools to bank cheques themselves locally, cheques can be posted to the Local Authority for banking and allocation. Cheques will be banked within 2 working days of receipt.

Administration of bounced cheques and referral back to school. General banking queries. Letters on behalf of schools giving Council’s bank details.

Pay as Used Non cheque book schools

£1.21 per cheque

Cheques sent to the Local Authority for

banking.

5. Outsourced Payroll Arrangements Schools not operating a local bank account may outsource their payroll arrangements. The Direct Debit for the

payroll has to be set up on the Council’s bank account and the total deduction journalled to the school code. For

schools that opt out, there are various journals which need to be posted each month relating to pension

contributions, car loans etc.

Annual Package

Non cheque book schools

£37 per annum

Setting up direct debit

facility on the County

Council’s bank account

and associated journaling.

SERVICE CLAUSES

When schools decide to purchase an annual package, this will be for the duration of one year, commencing on 1 September and ending on 31 August in the following chronological year.

Whilst schools are free to change provider at anytime, this can only be done on the understanding that: The school gives three months notice to BCC Financial Services The school will have to pay the full amount of the annual package regardless of how much of the annual package is used since service resourcing is based on

the commitment to purchase annual packages in the April preceding the new academic year.

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Contact: Finance Service Desk 01296 382222

3. SERVICES PROVIDED AT NO CHARGE TO SCHOOLS (STATUTORY) The services outlined below are provided in the main by the Finance Service Centre, although some activities may be carried out by the wider Finance team.

Financial Management o Calculating school budget shares according to the approved Local Management of Schools (LMS) scheme.

o Supporting schools with excess surplus or deficit budgets, in liaison with School Improvement Officers and the Schools Financial Management Adviser.

o Provision of monthly monitoring reports.

o The Head of Finance is for the purposes of Section 151 of the Local Government Act 1972 responsible for the proper administration of the Council’s affairs.

The Finance team will therefore take a pro-active approach to budget monitoring within schools.

o Provision of a multi-year spreadsheet planning tool for calculating school budget shares.

Accountancy o Processing school financial plans. o Input into the authority’s accountancy system – SAP (Financial Plans/Budget adjustments/revised forecasts/internal and interschool journal transfers). o Calculating and processing interest on school balances. o Processing year-end creditor/debtor lists and other activities relating to closing the accounts. o Creditor code lookup table for non-cheque book schools available on My School via Schools Web..

Financial Framework

o Advice in relation to the Authority’s financial regulations and instructions. o Schools Financial Value Standard (SFVS). o Completion of the annual Consistent Financial Reporting return to DFE.

Local Bank Account Support o Opening and closing the main bank account with the corporate banker. o Administering subsequent signatory amendments.

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o The calculation and processing of monthly cash advances.

o Processing monthly returns of expenditure and income and claims for reimbursement of VAT by electronic transfer.

Imprest Accounts o Opening and closing an imprest account with the corporate banker. o Administering subsequent signatory amendments.

o Requesting duplicate statements.

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HUMAN RESOURCES – HEALTH AND SAFETY SERVICES TO SCHOOLS 2013-2014

The Health, Safety and Wellbeing Team provide a comprehensive advice and support service to schools to support the fulfilment of both the County Council’s broad legal duties and the schools’ more specific ones for health and safety (in particular to fulfil the employers duty to appoint a Competent Person in health and safety matters as required by the Management of Health and Safety at Work Regulations).

The Health, Safety and Wellbeing Team has wide experience of dealing with health and safety matters in schools including the provision of

health and safety information and training, accident investigation, health and safety inspections, monitoring and auditing. The services provided by the team promote the achievement of a safe and healthy working environment for pupils, visitors and staff within schools and/or

when engaged in school organised activities.

This service is available to order on the traded services website:https://apps2.buckscc.gov.uk/Schools/SchoolsProcess

1. CORE HEALTH AND SAFETY SERVICE PACKAGE FOR SCHOOLS

SERVICE DESCRIPTION PACKAGE TYPE

CUSTOMER TYPE

PRODUCT DEPENDENCIES

PRICES 2013-14

This package includes the following:

Access to BCC H&S Policies and Procedures and other health and safety information tailored to meet the needs of schools including model checklists and templates via the Schools Web, HR Zone.

Health and safety telephone and email advice and support during standard working hours.

Use of an Accident/Incident Reporting system. Investigation of serious accidents/incidents or those resulting in an insurance claim. Assistance and advice with investigating less serious accidents/incidents and advice on accident reporting legal compliance.

Use of Workstation Safety Plus – online display screen risk assessment system, including follow up advice.

Health and Safety Audit every 3/4 years (once a year where audit score of less than satisfactory or below).

Health and safety post audit visit, for those scoring less than satisfactory or below in their audit.

Use of the Annual Health and Safety Compliance check (self audit) and follow up advice where appropriate.

Annual All maintained schools (Primary/Special/ Secondary)

N/A No charge for Maintained schools

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Access to a comprehensive Health and Safety Learning Programme at preferential rates and priority booking (over external candidates).

Firework/Bonfire Event health and safety advice and documentation check. Provision of generic risk assessments and advice on risk assessment. Advice on health and safety planning and monitoring.

2. ADDITIONAL HEALTH AND SAFETY SERVICES FOR SCHOOLS


CUSTOMER TYPE


PRICES 2013-14

Health and Safety Consultancy Services Additional health and safety consultancy services outside those listed above in the core package can be purchased on a ‘pay as used’ basis. For example: testing of environmental conditions e.g. noise, light, air quality, temperature, humidity, dust can be arranged either by a member of the Health, Safety and Wellbeing Team or through a consultant at a charge. Please contact the Health, Safety and Wellbeing Team for more information at [email protected]

Pay as Used All maintained schools (Primary/Special/ Secondary)

POA Please contact HR Service Desk for more information

Health and Safety Learning Service A comprehensive Health and Safety Learning Programme is available to help ensure that your staff and governors are appropriately trained in effective safety management techniques and legal responsibilities are fulfilled. Programme details are listed in the HR Zone on the Schools Web. A number of courses can be run on request for a school or group of schools on their premises e.g. on an INSET day or as a twilight course. Examples of courses include: Managing Medicines in Schools – 2 hours Manual Handling (Objects) – 2 hours Suzy Lamplugh Raising Awareness of Personal Safety – 2 hours



Tailor-Made Courses/ Workshops In addition, bespoke health and safety training can be provided in response to school’s individual requirements e.g. as part of an INSET day, during or after a school staff meeting. The cost of this depends on duration, number of participants and subject matter; contact the Health, Safety and wellbeing Team for a quote.



Contact details: [email protected] 01296 382222

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HUMAN RESOURCES - PAYROLL AND TRANSACTIONS MANAGEMENT SERVICES TO SCHOOLS 2013-2014

The Payroll and Transactions Management Service is committed to offering you a high quality and effective service that is based around a standard, integrated people lifecycle of joining; working; learning and development; reward; leaving. This service delivers on the operational aspects of the people

lifecycle and includes a full and helpful range of features.


1. CORE PAYROLL PACKAGE FOR SCHOOLS


CUSTOMER TYPE


PRICES 2013-14

The package includes the following features: Access: 24/7 access to comprehensive guidance, advice and automated forms (eForms)

via the Schools Web Access to the Human Resources Service Desk for more complex enquiries e.g.

Barred List Check request Regular updates on national and local issues that will impact on customers.

Examples include: Auto Enrolment; HMRC Real Time initiative; advice on salary deductions during Industrial Action

Regular updates in person at Support Services forums Advice on payroll legislation Introduction workshop to the Payroll and Transactions Management service for

new Bursars/ Heads by request

Joining: Issue contracts of employment; check salary details of new starters and set up

on the payroll system; provision of information to third parties (e.g. Finance Companies, Mortgage Companies)

Advice on migrant worker employment and sponsorship; provision of migrant worker certificates as appropriate

Ensure Disclosure and Barring Service Checks (DBS) are in progress and in place (DBS replaces CRB)

Annual All maintained schools (Primary/ Special/ Secondary)

None £4.35 per employee per month per annum. Equates to £52.20 per year Casual workers will be billed retrospectively in September at the end of the annual contract Contracts run from 1 September to 31 August. Contract duration either 1 year or 3 years. For schools who buy into the contract for 3 years, the service will guarantee no price rise during this time.

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Working: Administration of all variations to employment including variations to hours and

working patterns; claims based workers; instant access to teachers salary notification data;

Advice on Statutory and Occupational Maternity, Maternity Support and Adoption Pay - direct to employees and to a school

Administration of claims for supply teachers and other casual workers; claims based overtime payments

An annual breakdown of employee contributions which provides the data required for the End of Year Certification and TR17 (if relevant). Completion of the Annual Declaration (SUP 52) and the LG Individual Contribution Annual Returns for Local Government. Completion of the National Statistics ASHE return.

A PN41 Spreadsheet which is a monthly summary of all employee costs to the Schools i.e. pension, employer’s national insurance costs, salary and on costs

A HR Action Report (spreadsheet) – this report details all actions taken within the pay period i.e. starters, leavers and variations

Written correspondence to employees on long term absence and a copy of the letter sent to the school

Reward Payment of all statutory employee and employer monthly liabilities to the Inland

Revenue are made, this includes National Insurance contributions, P11d (annual notification of benefits statement), PAYE, P60 (annual statement of earnings) and P45s

Process all employee benefits e.g. Childcare Vouchers Issue monthly payslip and payment of net salaries via BACS Calculate entitlement to statutory occupational sick pay including written

notification to an employee Adjust salaries to take account of national and local pay awards as required Process pensions auto enrolment (work based pensions) Apply budget update, pay scale updates, process pay increments and update

travel rates as appropriate

Late notification charge £40. May involve additional charges to recover any outstanding debt. These costs charged at £80/ hour

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Leaving Update employee records; calculation of termination payments and notification

of payroll and pensions; scheduled management information reports; and all statutory submissions, issue relevant forms e.g. P45 and P46; reconciling and recovering any overpayments

Written correspondence to employees who have reached state pension age and a copy of the letter will be sent to schools

Schools returning to the Payroll and Transactions Management service

For those schools wishing to buy this service after having been with another Payroll Provider we will undertake the following:

Audit of existing employee data Creation of payroll records with the provision of an employee data report to

enable the school to confirm that the information is correct Remedy any changes

Pay as Used All maintained schools (Primary/ Special/ Secondary)

All employees must be paid either on Teachers terms and Conditions or on Bucks Pay terms and conditions

2 hours free consultancy to assess amount of work needed and then required work charged on an hourly rate of £80/ hour


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HUMAN RESOURCES - PROFESSIONAL AND ADVISORY SERVICES FOR SCHOOLS 2013-14

The Human Resources Professional and Advisory Service are committed to offering you a high quality, effective and flexible service to enable you to effectively manage, support and develop your workforce. There are a wide range of services available for schools to choose from in order to meet

specific requirements.


1. CORE PACKAGES


CUSTOMER TYPE


PRICES 2013-14

1. First Response Package

24/7 access to all employment policies, guides and manager toolkits related to teachers and to employees on Bucks Pay via the Schools Web

Access to the Human Resources Service Desk by phone or through the Service Desk portal to address first line employment relations and terms and conditions queries

Notification of changes to teachers terms and conditions and to Bucks Pay terms and conditions

Communication and guidance on national developments. Examples include but are not limited to Industrial action; Consultation on teachers terms and conditions; Pensions Auto Enrolment

Communication and guidance on employment policy changes In addition to the above, schools will be entitled to a specific number of hours additional consultancy support depending on the number of employees in the school. This can be used for any of the following: Tailored telephone advice and guidance on all employment relations matters including:

conduct and discipline; capability; grievance and harassment; performance management; managing attendance and ill health; restructuring and redundancies; outsourcing and TUPE;

1:1 support in person available if required

Annual Package Unlimited access Access based on hours per school size 1 - 50 staff 5 hours

All maintained schools (Primary/Special/ Secondary)

Schools buying the First Response Package must also buy the Occupational package

£36.90 per employee** per year Where a school requires additional consultancy time, this can be bought by the hour at £80 / hour

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A Contact Officer to keep in touch with suspended employees to advise them as required on Policy/ Procedure

Tailored telephone advice and guidance on teacher, head teacher and Bucks Pay terms and conditions of employment

Tailored telephone advice and guidance on all key policy areas including: performance management; safe and fair employment processes; appraisal and personal development; Pay, Reward and Recognition.

Support in person to Governing Body Committees at Hearings where there is the possibility of dismissal.

Participation in “bite size” training on a whole range of employment relations matters e.g. Safeguarding, Conduct, Discipline, Health and Attendance. These workshops will be facilitated by experienced Human Resources professionals with extensive experience in the schools

Telephone advice and guidance on Compromise Agreements. This includes advice about appropriateness of Compromise Agreements as a way forward, and advice and guidance to the school in writing the business case, negotiation with relevant unions; and the Compromise Agreement itself.

51 – 100 staff 10 hours 101 – 150 staff 15 hours 151 – 200 staff 20 hours Additional hours can be bought as required (Package type Pay as Used)

2. Access Package The Access Package allows those schools who have not bought the First Response package access to a bespoke package of support to use as and when they need it. This package offers schools a personal package individually tailored to meet the particular needs of the school on a consultancy arrangement. Examples could include Child Protection/ Safeguarding issues; any other employment relations issues. The service includes: Access through the Human Resources Service Desk A dedicated and professionally qualified Human Resources advisor A customer service visit to scope the work (if required) 1:1 support in person available if required An estimate of how long the work will take Regular updates of the hours used Access to other services on offer. Examples include training; model policies and

procedures

Pay as Used All maintained schools (Primary/Special/ Secondary) Cannot buy this package if already purchased the First Response package

Access to Occupational Health is not included in this package

£300 for the package (6 hours) and £80/ hour thereafter

3. Occupational Health Package Access to specialist occupational health services, is mandatory on purchase of the First

Annual Package

All maintained schools

Schools buying the First Response

Approx. £7 per employee*

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Response package. The service is delivered by a team of health professionals who specialise in Occupational Medicine and includes: Access to unlimited occupational health appointments Pre-employment checks for new starters Health screening Access to further specialist health assessments as required Advice regarding adjustments to the working environment; Advice on ill health retirement. Please note all GP/ Specialist reports are charged in addition. Access to the Employee Assistance Programme for all employees and family members.

This offers free independent professional advice via telephone or internet for both work and personal issues

(Primary/Special/ Secondary)

package must also buy the Occupational Health package Schools buying the Access Package who need to access Occupational Health may do so on a cost per visit basis EAP not available as part of the Access Package

Cost per visit to be advised. Please contact the HR Service Desk direct.

2. ADDITIONAL SERVICES

SERVICE DESCRIPTION PACKAGE

TYPE CUSTOMER

TYPE PRODUCT

DEPENDENCIESPRICES 2013-14

1. Management Investigations (Employee Relations)

Access to fully trained and highly experienced Investigators to undertake investigations on your behalf. The Investigator will

Agree the scope of the investigation with you at the outset Conduct witness interviews and research as agreed Produce a comprehensive Investigation Report within agreed timescales Present the Management Report at a Hearing, Appeal and Employment Tribunal where

required.

Pay as Used All maintained schools (Primary/Special Secondary)

None £500 per day

2. Mediation Service For Employment Matters Fully trained and experienced Employment Mediators Clarification of the presenting issues with customer to identify the estimated cost of an

Pay as Used All maintained schools (Primary/Special/Secondary)

None £1000 per day (two mediators used and in most circumstances the mediation can be

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intervention. Clarification of the mediation process with customer and with each of the relevant parties. Undertaking the mediation process which includes speaking to each of the parties

beforehand, meeting with them individually on the day, bringing both parties together to professionally facilitate the discussion on the matters in question and to support both parties to reach an agreed way forward; production of written agreement for working together in the future.

done in one day)

3. “Bite Size” Training A programme of workshops targeted at leaders, managers and governors in schools

facilitated by experienced and professionally qualified facilitators. For example: Key employment procedures – an overview Managing health and attendance Performance management Conduct and discipline Change management, restructuring and redundancy This training can be delivered as bespoke for your school at a time to suit you such as an inset day or a twilight format. Bespoke training will be for employees of the school commissioning the training only.

Pay as Used

All maintained schools (Primary/Special/Secondary)

First Response and Access packages

Can be accessed as part of the Access and First Response packages where hours are in credit, or on basis of £80/ hour

4. Counselling For Employees For those schools who buy the Occupational Health package, the Employee Assistance Programme gives access to face to face Counselling for employees: Access to maximum of 4x1 hour counselling sessions per annum. All counsellors are professionally qualified with a minimum of 5 years practical face to face

experience and are members of the British Association of Counsellors or the British Psychological Society

Pay as Used All maintained schools (Primary/Special/Secondary)

Occupational Health package

£60 per session (payable by the school) and only available to those schools who buy the Occupational Health package

*the cost of the Occupational Health package is based on the number of employees covered by the package. Generally these charges can be confirmed around October ** Employees include all casual/ relief/ temporary/ supply staff Contact details: [email protected] 01296 382222

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HUMAN RESOURCES – RESOURCING (RECRUITMENT) SERVICES TO SCHOOLS 2013-14

Resourcing (Recruitment) The in-house Resourcing Team is a professional, experienced team which has extensive knowledge of placing school’s job advertisements. The team can provide professional advice on the most appropriate media to use to attract high calibre candidates, as well as ensuring your advertisement is written in the most effective way to encourage applications. Additionally, by using this service we aim for you to save school administration time and receive more competitive advertising rates. You will have access to BCC’s recruitment web pages, which, in the last year has had more that 3.4 million visitors. We also have a recruitment presence on Facebook, Twitter and LinkedIn, and are striving to ensure that we fully utilise these new attraction methods. We are building Talent Pools of prospective candidates who are registering their details with us looking for employment opportunities within a variety of sectors, including both teaching and non teaching roles within schools. By purchasing this package you will be able to raise the profile of your school with this ever increasing pool of individuals who may be a good match for your needs. This service is available to order on the traded services website: https://apps2.buckscc.gov.uk/Schools/SchoolsProcess

1. CORE RESOURCING PACKAGE FOR SCHOOLS


CUSTOMER TYPE


PRICES 2013-14

This includes the following services: 1. Advertisements Receipt of all advertisements, with first draft checking and recommendations/amendments Transposing adverts into standard Bucks Schools Template Placing advert in School Vacancy Bulletin (term time only) and BCC vacancy website Experienced copywriters involved in sizing, setting and content in order to produce highly

effective adverts Schools kept informed of amendments for sign off

Annual All Schools None £550 per annum

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2. Response and Interview Management: (Leadership roles) Initial references coordinated Responses managed as required Recruitment packs to dispatched following guidance from school Candidate shortlists provided Pre reference interviews can be arranged Final interview arrangements managed and supported

2. ADDITIONAL RESOURCING SERVICES FOR SCHOOLS


TYPE CUSTOMER

TYPE PRODUCT


Recruitment Advertisement Service: The Resourcing Team can place your advertisement on the BCC website and place it in the Schools vacancy Bulletin (see core package) without you buying our Annual Package.

Pay as Used All schools £250 per advertisement

Recruitment of temporary agency supply, interims and specialist contractors: Access temporary agency supply staff through our provider Pertemps for both CRB-

cleared and non-CRB-cleared roles (now Disclosure and Barring service DBS) Access to interims and specialist contractors e.g. interim managers or specialist posts to

undertake a defined piece of work.

Pay as Used All schools No charge by BCC Hourly rate payable to Pertemps

Psychometric Testing: The in-house team can provide you with a variety of psychometric tests which can be used to enhance and support your selection processes. In partnership with Saville Holdsworth Ltd we can provide you with various tests which can measure a variety of skills, including: Numerical reasoning Verbal reasoning Competence in Microsoft Office software skills Clerical skills Personality assessments to ensure candidates are well matched to the vacancy.

Pay as Used All schools Charges are based on a per candidate, per test basis. Tests available are: 1.Personality Assessment (includes Manager and Candidate report but no feedback given) £85 per

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candidate 2.Personality Assessment (includes Manager and Candidate report including feedback over the telephone) £100 per candidate 3.Personality Assessment (includes Manager and Candidate report with a visit to the school for the feedback given) £300 for half day visit to the school + £100 per candidate 4. Verbal or Numerical Testing £25 per candidate 5. Skills test (Microsoft) £35 per candidate 6. Skills test (clerical tasks) £15 per

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candidate Please contact HR Service Desk to arrange

Assessment Centre Design and Support: The in-house team can assist you in managing your selection process, and to design an appropriate assessment process for your role. We will manage the application process and provide you with a long-list of applicants. References would be requested for the shortlisted candidates, and we would invite candidates on your behalf to the selection day, as well as advising the unsuccessful candidates of the outcome of their All school and academies application. One of our Resourcing Consultants would work with you to design an appropriate assessment process, which could include psychometric testing, and would be available on the selection day to support the process as required.

Pay as Used All schools £3000 per campaign (this cost includes the use of any appropriate psychometric tests) Please contact HR Service Desk to arrange

Administrative Support: The in-house team can assist you in managing your selection process. We will manage the application process and provide you with a long-list of applicants. References would be requested for the shortlisted candidates, and we would invite candidates on your behalf to the selection day, as well as advising the unsuccessful candidates of the outcome of their application.

Pay as Used All schools £1000 per campaign Please contact HR Service Desk to arrange

Consultancy advice and training: The in-house team can provide advice and guidance on a variety of resourcing and safeguarding issues, including the use of safeguarding questions. Please contact us to discuss your requirements.

Pay as Used All schools £80 per hour Please contact HR Service Desk to arrange


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HUMAN RESOURCES – SAFEGUARDING SERVICES IN EMPLOYMENT TO SCHOOLS 2013-14

The team offers a quick, streamlined, online Disclosure & Barring Service (DBS which replaces ISA and CRB services ) application processing service as well as expert advice and support covering safeguarding employment matters ranging from simple queries through to more complex problems. This service is available to order on the traded services website: https://apps2.buckscc.gov.uk/Schools/SchoolsProcess

1. BCC SAFEGUARDING IN EMPLOYMENT SERVICES FOR SCHOOLS (MAINTAINED) 2013-2014


CUSTOMER TYPE


PRICES 2013-14

DBS Application Form processing service: We process your DBS Application Forms promptly using an online system. Average turnaround time for receiving information back from the DBS is 5 days, helping

your recruitment process to proceed quickly and smoothly. Any designated individual at your school can have access to track each DBS application

through each stage of the process. The online data validation of the system means that applications cannot be submitted with

insufficient information – which means no time wasted returning an incomplete application to you.

The system guides you through the “three route” ID checking process quickly and easily.

We also offer: A Children’s Barred List checking service (where appropriate) that schools can trust. A DBS-approved External ID Validation checking service, which is a requirement of all

DBS applicants being verified via ID Route Two.


Schools are charged per DBS application: £59 per DBS

check for each employee

£15 per DBS check for each volunteer.

Charged in arrears in each billing period

(Please note those costs cover not just the cost of processing but also all services listed in: DBS Application Form Processing

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Service and Expert Advice and Support)

Expert Advice and Support We offer expert advice on: Implementing and applying the latest developments in government legislation at your

school; Eligibility for DBS checks and Barred List checks; Our Safer Recruitment Toolkit for schools which provides practical advice and templates

to help you understand and implement safer recruitment practices; Single Central Records required by OFSTED inspections** Safer Recruitment training events – a DfE accreditation for Recruitment Panels is a legal

requirement: we can help you obtain the necessary accreditation; Using volunteers at your school; Applicants that have lived overseas; Contractors visiting your school; Letting of school premises.


This is included in the charge per DBS check as outlined above

**Visits and Audits: We can visit your school and discuss your safeguarding employment issues with you in detail and develop innovative and practical solutions together. We can also audit your Single Central Record either at your school or you can send it to us here at County Hall. We can also discuss any other relevant safeguarding records to ensure they meet the criteria required by OFSTED. Costs for this service are based on discussions of your specific requirements beforehand so that we can estimate the time required to undertake a piece of work.


£80 per hour plus travel Please contact HR Service Desk for further information


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ICT NETWORKING SERVICES FOR SCHOOLS (BUCKSGfL) 2013-2014

Bucks Grid for Learning (BucksGfL) is a wide area broadband network WAN) available for all schools and academies to purchase. Over 90% of the connections are based on high quality cables that include a 4 hour response time, whereas typical broadband response times could be measured in days. Schools will need to purchase a core package (which includes the circuit connection and core services) before purchasing any additional services available through BucksGfL. This structure gives schools the flexibility to purchase the services that meet their requirements.

CORE NETWORKING SERVICE PACKAGES FOR SCHOOLS


CUSTOMER TYPE

NOTES PRICES 2013-14

1. Circuit Connection –100MB PLUS Core Bundle Services to include: Web filtering (self service if required subject to base policy) Perimeter firewall and intrusion prevention services Monitored internet access at 1gb per second Access to JANET and NEN networks Authentication (services linked to school’s Active Directory/central A D service) E mail archiving - approx 3 months storage. (For e-mail packages please see additional

networking services section below) DNS services (domain name management, self service available) Network and service monitoring Web hosting 10,000 SMS texts linked to Outlook Video Library 24/7 dedicated service desk support Proactive service management – systems can display and highlight issues for resolution

before the school is aware of them

Annual Gold Premium

Secondary Schools Maintained /Academies

High performing and symmetrical fibre service, with very high reliability and SLA

£6500 per annum for the network connection £4 per student for Core bundled Services Plus additional networking services described below

2. Circuit Connection – 4MB to 40MB PLUS Core Bundle Services to include:

Annual Silver Standard

Pupil Referral Units (PRUS)

A Next Generation Access (fibre to cabinet) connection,

£2600 per annum for the network connection

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Web filtering (self service subject to base policy) Perimeter firewall and intrusion prevention services Monitored internet access at 1gb per second Access to JANET and NEN networks Authentication (services linked to school’s Active Directory/central A D service) E mail archiving (approx 3 months storage) DNS services (domain name management, self service available) Network and service monitoring Web hosting 5,000 SMS texts linked to Outlook Video Library 24/7 dedicated service desk support Proactive service management – systems can display and highlight issues for resolution


where available, will be offered as standard Upload speeds for the NGA service is considered to being close to a symmetrical service. The approximate speeds would be:

10 MB upload

37 MB download

Note that this NGA service differs from other commercially available services as it connects into the Bucks PSN network at the local BT exchange and performance levels will therefore be more stable and less likely to degrade. Where NGA is not available an EFM (Ethernet first mile) technology will be offered that provides a fully symmetrical service with speeds ranging from 4mb/s to over 20mb/s

No charge per student for Core Services Plus additional networking services described below

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3. Circuit Connection – 4MB to 40MB PLUS Core Bundle Services to include: Web filtering (self service subject to base policy) Perimeter firewall and intrusion prevention services Monitored internet access at 1gb per second Access to JANET and NEN networks Authentication (services linked to school’s Active Directory/central A D service) E mail archiving -approx 3 months storage. (For e-mail packages please see additional



Annual Silver standard

Primary/Special Schools (Maintained/ Academies)

A Next Generation Access (fibre to cabinet) connection where available will be offered as standard

Upload speeds for the NGA service is considered to being close to a symmetrical service. The approximate speeds would be:

10 MB upload

37 MB download

Note that this NGA service differs from other commercially available services as it connects into the Bucks PSN network at the local BT exchange and performance levels will therefore be more stable and less likely to degrade.

Where NGA is not available an EFM (Ethernet first mile) technology will be offered that provides a fully symmetrical service with speeds ranging from 4mb/s to over 20mb/s

£2300 per annum for connectivity £2 per student for Core Services Plus additional networking services described below

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4. Circuit Connection – ADSL option PLUS Core Bundle Services to include: Web filtering (self service subject to base policy) Perimeter firewall and intrusion prevention services Monitored internet access at 1gb per second Access to JANET and NEN networks Authentication (services linked to school’s Active Directory/central A D service) E mail archiving -approx 3 months storage. (For e-mail packages please see additional



Annual Bronze Essential

Very small primary Schools (particularly those schools with under 50 students on roll and in rural areas)

ADSL is not recommended as performance is likely to be slow with poor SLAs, but is offered as an option to very small primary schools in remote rural areas that seek the most cost effective way of securing a broadband connection. The preferred option is a 4mb/s EFM circuit as described above that is symmetrical with a good SLA.

£950 per annum for connectivity £2 per student for Core Services Plus additional networking services described below

Glossary to Abbreviations PSN – Public Services Network JANET - a private, UK government-funded organisation, providing computer network and related collaborative services to UK research and education. NEN - National Education Network SMS – Short Message Service DNS – Domain Name System ADSL – Asymmetric Digital Subscriber Line NGA – Next Generation Access EFM – Ethernet First Mile

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ADDITIONAL NETWORKING SERVICES FOR SCHOOLS


TYPE CUSTOMER

TYPE PRODUCT

DEPENDENCIES PRICES 2013-14

1. Email – Personal Accounts – i.e. [email protected] using MS Office 365 with 25gb mail box (10gb inbox and 15gb archive - including Anti Virus-and anti-spam) OR [email protected] – these accounts are 1gb mailbox as previously

Annual All schools and academies

Must have purchased a core networking package

£0.10 per user (student or staff)

2. Email – School Accounts – i.e. head@/office@/[email protected] (including Anti Virus-and anti-spam) PLUS Email – Domain Name Management Service for School Accounts (including Anti Virus-and anti-spam)



£0.10 per account £100 per domain

3. Virtual Learning Environment - Moodle and BLP



£150 per school per annum

4. Remote Access



£100 per school AND £10 per user

5. SIMS Learning Gateway – core web parts, profiles and infrastructure maintenance


Must have purchased a core networking package and hold a current allocated SLG licence

Price POA schools and academies will be

charged differently 6. Video conferencing Adobe Connect Annual All schools and

academies Must have purchased a core networking package

£160 per annum

7. SMS text (additional to amounts included in core service) Pay as Used All schools and academies


£0.02 per unit (text blocks of 1000 texts) = £20 per text block

8. Espresso service Annual Primary Schools /Academies


Price £5.25 per pupil. Schools will still contact Espresso directly

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9. Giga Jam Annual All schools and academies


Price POA

10. VOIP (Voice Over Internet Protocol) – telephony

TBA All schools and academies


A range of IP telephony services are available that includes SIP trunking that will reduce cost of calls. Prices on application

11. Wireless TBA All schools and academies


A range of secure wireless solutions for school LANs including guest access. Prices on application.

12. Group Call Messenger Service Annual or 3 year option

All schools and academies


Expressions of interest required. Attractive rates providing there are sufficient schools interested.

SERVICE CLAUSES

When Schools/Academies decide to purchase an annual package, this will be for the duration of one year, commencing on 1 September and ending on 31 August in the following chronological year.

Whilst schools are free to change provider at anytime, this can only be done on the understanding that: o The school/academy gives three months notice to BCC ICT Services o The school/academy will have to pay the full amount of the annual package regardless of how much of the annual package is used since service

resourcing is based on the commitment to purchase annual packages in the April preceding the new academic year. Contact PSN Transition Team – [email protected]

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ICT SUPPORT SERVICES FOR SCHOOLS 2013-2014

The ICT SIMS team and BITES (Bucks IT in Environment for Schools) team are committed to providing services to help schools to make effective use of Information Communication Technology. As a central service, we have the advantage of greater purchasing power and through economies of scale

and can offer best price value whilst delivering an efficient and effective service.

This service is available to order on the traded services website: https://apps2.buckscc.gov.uk/Schools/SchoolsProcess BITES and PC Support require schools to contact the teams directly.

1. CORE ICT SERVICES TO PURCHASE – SIMS SUPPORT PACKAGES – PRIMARY AND SPECIAL SCHOOLS


CUSTOMER TYPE


PRICES 2013-14

Primary/Special SIMS licence maintenance Only available to schools buying a BCC support package.

Annual Primary/Special Schools

This product is mandatory for maintained schools who wish to purchase a BCC SIMS Support Package

£558 Base Price £0.44 Per Pupil

Primary/Special Platinum Unlimited support including telephone and email Scheduled SIMS training plus MS Office if directly linked to SIMS Seminars and workshops Includes RBUSS (Remote Back Up Service - admin only) including 10GB storage SIMS Update Service PC Support of admin PCs including the technical support of SIMS Access to IT Zone on Schools Web (Exceptions and exclusions apply and are available on request.)


Must have bought BCC SIMS licence maintenance service


Primary/Special Discounted Platinum As standard Platinum but only for BITES schools.


Must hold an existing BITES package


Primary/Special Gold Annual Primary/Special Must have bought £1516

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As Platinum but excludes RBUSS and SIMS Update Service Schools BCC SIMS licence maintenance service

Base Price £3.06 Per Pupil

Primary/Special Silver Includes telephone only support on SIMS. PC Support of admin PCs including the technical support of SIMS All training, workshops & seminars are separately chargeable (see additional services)




2. ADDITIONAL ICT SIMS SUPPORT SERVICES TO PURCHASE – PRIMARY AND SPECIAL SCHOOLS


TYPE CUSTOMER

TYPE PRODUCT

DEPENDENCIES PRICES 2013-14

Primary SIMS Upgrade Service Special SIMS Upgrade Service This service will complete the technically complex and time consuming process of installing the three main releases from Capita which tie in with statutory requirements.

Annual Primary Schools Special Schools

Must have purchased BucksGfL core package and a SIMS support package from BCC

£71 per annum

Private Funds Manager (PFM) Software Package A Finance Software package for monitoring and recording items associated with school funds. The package price also includes installation.


Must have purchased Bucks GfL core package and a SIMS support package from BCC

£375 for installation

Private Funds Manager (PFM) licence maintenance Support Package Note: Only available to schools buying a BCC support package.



£76.50 per annum

Primary Admin RBUSS Special Admin RBUSS Admin Remote Backup Service for Schools (RBUSS) 1 server and 10GB



£143 base price £0.10 per pupil

Primary Curriculum RBUSS Special Curriculum RBUSS Curriculum Remote Backup Service for Schools (RBUSS) 1 server and 30GB




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Primary SIMS Training courses Special SIMS Training courses Attendance of a SIMS training course.

Pay as Used Primary Schools Special Schools

For schools purchasing the Silver Package Other BCC SIMS Support packages

£193 full day £122 half day Free – inclusive in package

Primary SIMS Workshops & Seminars Special SIMS Workshops & Seminars Attendance of a workshop or a seminar, regardless of length.


For schools purchasing the Silver Package Other BCC SIMS Support packages

£122 per attendee Free – inclusive in package

Support Visits If support visits are not covered by a support agreement they will be charged at an hourly rate. Support visits are priced on requirements, a more complex requirement will be charged at the higher consultancy rate.



£51 per hour

Consultancy and advice on the effective and strategic use of SIMS for Senior Leaders in School. This may include: Development in specific areas such as assessment, performance analysis or attendance. Audit of the management information system (MIS) deployment and its use in the school. Analysis of effective data handling Customisation of SIMS to make information available to relevant staff. Contact the SIMS team to discuss or request further customised requirements.



£51 per hour

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3. CORE ICT SERVICES TO PURCHASE – SIMS SUPPORT PACKAGES – SECONDARY SCHOOLS


CUSTOMER TYPE


PRICES 2013-14

Secondary SIMS licence maintenance Only available to schools buying a BCC support package.

Annual Secondary Schools

This product is mandatory for maintained schools who wish to purchase a BCC SIMS Support Package

£2511 Base Price £1.30 Per Student

Secondary Platinum Unlimited support including telephone and email Scheduled SIMS training plus MS Office if directly linked to SIMS Seminars and workshops Includes RBUSS (admin only) including 30GB storage PC Support of admin PCs including the technical support of SIMS Access to IT Zone on Schools Web (Exceptions and exclusions apply and are available on request.)




Secondary Discounted Platinum As standard Platinum but only for BITES schools.


Must hold an existing BITES package


Secondary Gold Cover is the same as the Platinum package excluding PC Support and RBUSS but including SIMS technical support.




Secondary Silver As Secondary Gold including: Telephone only support on use of SIMS software But excluding: PC Support RBUSS SIMS technical support All training, workshops & seminars - these are separately chargeable (see additional services)




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4. ADDITIONAL ICT SIMS SUPPORT SERVICES TO PURCHASE – SECONDARY SCHOOLS


CUSTOMER TYPE


PRICES 2013-14

Secondary SIMS update service This service will complete the technically complex and time consuming process of installing the three main releases from Capita which tie in with statutory requirements.

Annual Secondary Schools (Maintained)


£71 per annum

Private Funds Manager (PFM) Software Package A Finance Software package for monitoring and recording items associated with school funds. The package price also includes installation.


Must have purchased Bucks GfL core package and a SIMS support package from BCC

£375 for installation

Private Funds Manager (PFM) licence maintenance Support Package Annual. Secondary Schools (Maintained)


£76.50 per annum

Secondary Admin RBUSS Admin Remote Backup Service for Schools (RBUSS) 1 server and 30GB



£153 base price £0.15 per student

Secondary Curriculum RBUSS Curriculum Remote Backup Service for Schools (RBUSS) 2 servers and 100GB




Secondary SIMS Training Courses Attendance of a SIMS training course.

Pay as Used Secondary Schools (Maintained)

For schools purchasing the Silver Package

Other BCC SIMS Support packages

£193 full day £122 half day

Free – inclusive in package

Secondary SIMS Workshops & Seminars Attendance of a workshop or a seminar, regardless of length.


For schools purchasing the Silver Package

Other BCC SIMS

£120 per attendee

Free – inclusive in package

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Support Packages

Support Visits If support visits are not covered by a support agreement they will be charged at an hourly rate. Support visits are priced on requirements, a more complex requirement will be charged at the higher consultancy rate.



£51 per hour

Consultancy and advice on the effective and strategic use of SIMS. The Senior Management team may benefit from using a self evaluation tool to identify a baseline position. Consultancy may include: Development in specific areas such as assessment, performance analysis or attendance. Audit of the management information system (MIS) deployment and its use in the school. Analysis of effective data handling Customisation of SIMS to make information available to relevant staff. This is not an exhaustive list so please do call to discuss or request further customised requirements.



£51 per hour

5. ADDITIONAL ICT SIMS RELATED SERVICES FOR SCHOOLS WHO HAVE NOT PURCHASED A SIMS SUPPORT PACKAGE


TYPE CUSTOMER

TYPE PRODUCT


Support Visits Support visits are priced on requirements.

Pay as Used All schools and academies

£71 per hour

Consultancy and advice on the effective and strategic use of SIMS for Senior Leaders in school. This may include: Development in specific areas such as assessment, performance analysis or attendance. Audit of the management information system (MIS) deployment and its use in the school. Analysis of effective data handling Customisation of SIMS to make information available to relevant staff. This is not an exhaustive list so please do call to discuss or request further customised requirements.

Pay As Used All schools and academies

£71 per hour

SIMS Training courses Attendance of a SIMS training course.

Pay as Used All schools SIMS seminars and workshops are not available

£214.00 Full day £132.00 Half day

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6. MANAGED ICT SERVICES FOR SCHOOLS

BITES (Buckinghamshire IT Environment for Schools) The BITES service provides a fixed price, managed ICT Service for schools supporting the software & hardware on the BITES network. It includes provision of Dell

computers, basic software needs, Sophos anti-virus, remote backup utility using the RBUSS solution, file servers and ongoing support. Where required, there is also an option for an onsite technician in some secondary schools.


CUSTOMER TYPE


PRICES 2013-14

Complete managed ICT service,

Annual Primary/Special(Maintained/ Academies)

Must have purchased a BucksGfL core package

POA

Complete managed ICT service (without technician) Annual Secondary Schools (Maintained/ Academies)


POA

Complete managed ICT service (with technician) Annual Secondary Schools (Maintained/ Academies)


POA

PC Charges for ongoing technical support: Curriculum PC Administration PC or laptop PC owned by school



POA

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7. ICT SERVICES FOR SCHOOLS ADMINISTRATION NETWORK (PC SUPPORT)

The PC Support service provides a hardware service for the schools administration network. It includes provision of Dell computers, printers, anti-virus, file servers and ongoing hardware support.


CUSTOMER TYPE

NOTES PRICES 2013-14

Supply and installation of hardware Benefit from the advantages of corporate discounts when purchasing your ICT hardware from BCC ICT Services to Schools. If you have requested installation, we will deliver direct, set up your equipment and test as part of the sign off of the order.

Pay as Used All Schools/ Academies

POA

Hardware maintenance By leveraging economies of scale we have been able to arrange competitive maintenance terms for PCs, printers and associated equipment which is covered by a manufacturer’s warranty. As suppliers are reluctant to visit schools it would be beneficial to consider hardware maintenance to quickly resolve issues as they arise. The school’s support provider will be responsible for re-installing all software including the operating system.

Annual All Schools/ Academies

DELL, KYOCERA & HP Supported

POA

SERVICE CLAUSES

When Schools/Academies decide to purchase an annual package, this will be for the duration of one year, commencing on 1 September and ending on 31 August in the following chronological year.

Whilst schools are free to change provider at anytime, this can only be done on the understanding that: o The school/academy gives three months notice to BCC ICT Services o The school/academy will have to pay the full amount of the annual package regardless of how much of the annual package is used since service

resourcing is based on the commitment to purchase annual packages in the April preceding the new academic year. Contact: SIMS team: 01296 385000 Option 1 (SIMS) or Option 4 (FMS) or email [email protected] PC Support: 01296 383500 Option 2 (PC Support) or email [email protected] BITES team: 01296 383500 or email [email protected]

Support Services for Schools Directory 2013-2014

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Transcript of Support Services for Schools Directory 2013-2014