Supply Chain Forum A Perspective from the WRHA Regional Supply Chain.
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Transcript of Supply Chain Forum A Perspective from the WRHA Regional Supply Chain.
Supply Chain Forum
A Perspective from the WRHA Regional Supply Chain
Areas of Responsibility
• Direct – HSC– Grace– PanAm– Deer Lodge– Corporate/Community– Concordia– Victoria
• Indirect– Seven Oaks– St. Boniface– Misericordia– Riverview
Organizational StructureORGANIZATIONAL CHART - WRHA LOGISTICS SERVICES Revised – 2012
WRHA Vice President & CFOGlenn McLennan
WRHA Director,Regional Supply Chain
Peggy [email protected]
Supply Chain SpecialistGayleen Jackmann
Site Material ManagerConcorida Hospital
Mike [email protected]
Regional ManagerContracting Services
Audrey [email protected]
Site ManagerProcurement
Susan [email protected]
Community Care Supply Chain Staff
Regional ManagerSupply & Distribution
HSCJonny Hinz
HSC Messenger Staff
Admin AssistantCarol Rudolph
HSC Storage Space Utilization Coordinator
VACANT
HSC Manager Patient Care Supply
Christina [email protected]
HSC Warehouse ManagerGerry Penner
DLC S&D Staff
HSC S&D Admin Staff
HSC Warehouse Staff
HSC Unit Supply Staff
Executive AssistantAudrey Kuny
SBGHSite Material Manager
Sean [email protected]
MHCSite Material Manager
Larry [email protected]
SOGHSite Material Manager
Ade Aiku
RHCSite Material Manager
Mike [email protected]
Site Material ManagerGrace Hospital
Scott [email protected]
Manager HSC MailroomKim Militere
ReceptionistGretchell Macalos
HSC Traffic ManagerVACANT
HSC Traffic Staff
Administrative SecretaryVal Lachance
Administrative SecretaryEvelyn Yu
Administrative SecretaryShelley Grant
Administrative SecretaryTammy Habicht
Procurement Staff
Stores/Distribution SupervisorReyn Desautels
PurchasingPrintshopWHMIS
Stores
Receiving
Dispatch
Laundry/Linen
Mailroom
Supply Management
Contracting Services Department
Regional Supply Chain Systems Specialist
John [email protected]
Administrative AssistantHeather Williams
Site Material ManagerVictoria Hospital
Jack [email protected]
DLC Materials Management
CoordinatorSean Swan
PanAm Clinic Purchasing Department
HSC Purchasing Staff
Site ManagerHSC Purchasing
Brenda [email protected]
ManagerPrinting ServicesRodney Sherwin
HSC Printing Staff
eHealth Procurement
Administrative SecretaryMelissa Johnsen
The Plan
• SAP– Phase 1– Phase 2 planning and implementation– Data management
• Process Re-engineering– Ward inventory management– Contracting– SAP procurement
Innovation – What does it mean?
• As per Wikipedia “Ever since the invention of innovation the number of definitions of innovation seems
to grow even faster than the number of researchers and practitioners in innovation.
What is more, the term innovation seems to refer to fundamentally different matters sometimes, which is the case if one colleague calls a new product an innovation while the other two consider an innovation either the process that leads to the new product or the products market diffusion.
Starting with the above mentioned minimal consensus on the elective affinity of the concept of innovation and the concept of the new, we will indeed soon find that new refers not only to time, but also to the object dimension (new compared to what?) and the social dimension (new for whom?)
How Does Innovation Affect Us?
How does Innovation Affect Us?
• New methods of procurement and data management
• New products and services available for purchase
• Changing practices and requirements
Innovation and the Legal Department
Cheryl JasonCorporate Counsel, Manitoba eHealth
Denis Le HeigetAssociate General Counsel,
Corporate & Logistics Services, WRHA
Who is Legal?(What area are you responsible for? Logistics Services)
• Legal provides Logistics Services legal advice and services in the areas of:– Public procurement
• Compliance with the Agreement on Internal Trade• Compliance with Procurement Policies
– Protection of confidential information– Development of Procurement Templates
Who is Legal?(What area are you responsible for? Logistics Services)
– Provide advice on bidding and tendering law and general legal support for Logistics Services and facility procurement activities including drafting of public tender templates (RFQ, RFT & RFP)
– Assist the Contract Specialists with the drafting and negotiating of acceptable terms and conditions of purchase contracts, including agreements for the purchase of equipment, services & consumables
Who is Legal?(What area are you responsible for? Logistics Services)
– Provide advice with respect to privacy and protection of health information
– General counsel including assessment and mitigation of legal risk
How does it fit into the overall WRHA org chart structure?
Arlene WilgoshPresident &CEO
Catherine ToltonGeneral Counsel
Glenn McLennanChief Financial Officer
Denis Le HeigetAssociate General Counsel, WRHA
Peggy MaitlandDirector, Regional Supply Chain
Audrey MullaRegional Director, Contracting Services
Legal provides legal advice and services in the areas of:
– Information technology contracting– Public procurement– Intellectual property rights– Protection of health information– General counsel including assessment and
mitigation of legal risk
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Who is Legal?(What area are you responsible for? eHealth)
– Draft and negotiate information technology contracts, including software licenses, service level agreements, statements of work, outsourcing agreements, hardware purchases and leases, maintenance and support agreements
– Provide advice on bidding and tendering law and general legal support for Manitoba eHealth procurement activities including drafting of public tender documents
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Who is Legal?(What area are you responsible for? eHealth)
– Assist business units in negotiations with suppliers, partners and customers of Manitoba eHealth services
– Provide advice with respect to privacy and protection of health information
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Who is Legal?(What area are you responsible for? eHealth)
How does it fit into the overall WRHA org chart structure?
Where do you fit into the Supply Chain?
• The Legal Department plays an important supporting role in the Supply Chain
• The Contract Specialists are trained professionals who conduct our purchasing processes
• We provide valuable advice and guidance in the development of the processes and the conduct of those processes to ensure that the WRHA fulfills all of its obligations to the vendors
• Healthcare Service Delivery affected by: – Consumer expectations :
• Patient centered care• Reduction in boundaries• Quality service
– Monitoring, indicators, evidence based change
– Finite Resources:• Supplier Incentives
– Increased pace of change
Impact of Innovation
Impact of Innovation
• Legal Department of Logistics and eHealth are looking for ways to:– Speed up the procurement process– Allow for flexibility in procurement process:
• Joint/Multi Stakeholder procurements• Iterative process- allow for vendor provided
information to be part of the procurement (refined requirements)
Impact of Innovation
• Common-Law, Statutory Law and Trade Agreements affect the advice that we provide and requires us to amend our documents
• Innovation also has an indirect affect on our agreements
• Innovation in technology and service delivery requires us to adapt our procurement processes and the terms and conditions of our agreements
Impact of Innovation
• As a result, the Legal Departments of Logistics Services and eHealth have been working on new Terms and Conditions
• To be used initially for all Purchase Orders issued when no agreement exists for the goods or services ordered or after a RFQ process
Business Plan (12-18 months)
• The New Terms and Conditions of the Purchase Orders will be used to develop new agreements which result from our RFT and RFP processes
• The legal department will continue to educate itself on the latest development in the law of bidding and tendering and will adapt the terms and conditions
Conclusion
• Questions?
Supply Chain ForumSupply Chain Forum
A Manitoba eHealth PerspectiveA Manitoba eHealth PerspectiveNovember 21st, 2012November 21st, 2012
A Manitoba eHealth Perspective• John Speidel, CAO of Manitoba
eHealth• Responsible for all Financial, HR,
Legal and Procurement for MeH• Manitoba eHealth is a provincial program
responsible for ICT needs throughout the province.• Manitoba eHealth is administratively housed within
the WRHA and is a separately funded entity.
A Manitoba eHealth Perspective
Where do we fit into the supply chain?• MeH is unique in the product/services that
they require, it is unlike all other health related entities.
• Approx. 100 RFR’s were issue last year.• Complex RFPs with multiple SOWs are the
norm.
A Manitoba eHealth Perspective
What’s the plan?• Moving forward, breaking barriers.• Continued rollout of eChart Manitoba• Adoption of clinical EMRs• Community ADT/EPR enhancements• eReferral, etc.• Over $500M of projects lined
up over next 12 years.• Many challenges for our SCT
A Manitoba eHealth Perspective
What is the impact of innovation for your area of responsibility?• Major impact as we are on the leading edge of technical innovation.• Vendor relationships and contract development and management are key!• Being flexible and integrated
allows the SCT to meet theneeds of the organization!
A Manitoba eHealth Perspective
WRHA CAPITAL PLANNING DEPARTMENT
Is responsible for managing all phases of capital and non-capital projects, including:
• Functional Programming• Feasibility Studies• Design• Bidding• Construction Contract Administration• Move and Occupancy Planning
WRHA CAPITAL PLANNING DEPARTMENT
Is responsible for procurement of professional services, construction, furniture and equipment in all projects for the majority of the Winnipeg Health Region
Provides leadership for master planning at each hospital site as well as assisting with the strategic plan for the WRHA
Assists other departments with RFP’s for major equipment or maintenance work, as requested
WRHA CAPITAL PLANNING DEPARTMENT
Over 50 active projects
Total Approved Capital Budget over $529 million
39 in Hospitals 6 in Community 2 Corporate 2 Personal Care Homes 1 Agency
WRHA CAPITAL PLANNING DEPARTMENT
Projects typically last 1-8 years from conception to completion, depending on scale
New initiatives for capital projects are submitted in the Regional Health Plan
Major new upcoming projects include:•3 Access Centres•Grace Hospital Emergency Department & MRI•Feasibility for 700 McDermot Multi-Tenant Building•Specialized Services for Children and Youth
INTEGRATED DESIGN PROCESS
PLANNING LAB
LEAN INITIATIVESWork Flow Improvement
UNIVERSAL DESIGN
COMMUNITY ENGAGEMENT
INNOVATION
