Supplier Logistics Manual EcP - dc-corp.resource.bosch… · Bosch-Rexroth, Elchingen plant EcP,...

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Bosch-Rexroth, Elchingen plant EcP, Supplement to the Supplier Logistics Manual from the Bosch Group and the Bosch Rexroth supplement to the Supplier Logistics Manual from the Bosch Group / Release 1.0 Supplier Logistics Manual EcP Supplement: Logistics requirements for Bosch-Rexroth, Elchingen plant

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Page 1: Supplier Logistics Manual EcP - dc-corp.resource.bosch… · Bosch-Rexroth, Elchingen plant EcP, Supplement to the Supplier Logistics Manual from the Bosch Group and the Bosch Rexroth

Bosch-Rexroth, Elchingen plant EcP, Supplement to the Supplier Logistics Manual from the Bosch Group and the Bosch

Rexroth supplement to the Supplier Logistics Manual from the Bosch Group / Release 1.0

Supplier Logistics

Manual EcP

Supplement: Logistics requirements for Bosch-Rexroth, Elchingen plant

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Bosch-Rexroth, Elchingen plant EcP, Supplement to the Supplier Logistics Manual from the Bosch Group and the Bosch

Rexroth supplement to the Supplier Logistics Manual from the Bosch Group / Release 1.0

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Table of contents

I. List of abbreviations 3

II. Preamble 4

1. Communication 4

1.1. Availability 4

1.2. Contact partner 4

1.3. Company holidays 4

1.4. Disturbances in the delivery process 5

1.5. Part-specific supplier agreement 5

2. Logistics quality 5

3. Delivery specifications / labelling 6

3.1. General regulations 6

3.2. Illustrations for package specifics 8

3.3. Delivery of samples 9

3.4. Delivery of C parts in the Kanban system 10

3.5. Packaging regulations for delivering bar steel 11

4. Shipping documents 13

4.1. Goods label 13

4.1.1 Main goods label 14

4.1.2 Secondary goods label 14

4.1.3 Barcode label 15

4.1.4 JIS label 15

4.1.5 Attaching tags and labels 16

4.2. Delivery note 16

5. Packaging regulations 19

5.1. General regulations 20

5.2. Storing packaging material and empties 20

5.3. Container management 20

5.3.1 Europool loading aid 20

5.3.2 BR internal reusable packing material 21

5.4. Special individual provisions 21

6. Transport 22

6.1. Securing of loads 22

6.2. Delivery of urgent parts 22

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6.3. Notification of deliveries by the supplier freight forwarder 22

7. List of figures 23

8. Appendices 24

8.1. Appendix 1: Links and navigation in the Internet 24

8.2. Appendix 2: Agreement regarding quality, occupational health and safety,

environmental protection and social responsibility 28

8.3. Appendix 3: Packaging Instructions 35

8.4. Appendix 4: Measurement of the OTD 37

8.5. Appendix 5: Deviation analysis and action plan 39

8.6. Appendix 6: Dimensions goods label 41

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I. List of abbreviations

BR - Bosch Rexroth

DIN - German Industry Standard

DMC - Data Matrix Code

EcP - Bosch Rexroth, Elchingen plant

EPAL - European Pallet Association

FFZ - Industrial truck

g - Gram

HU - Handling unit

HWA - Main goods label

INCO term - International Commercial Term

JiS - Just in Sequence

kg - Kilogram

KLT - Small load carrier

LEB - Supplier result evaluation

LuT - Delivery and shipment notification

m2 - Square meter

mm - Millimetre

OTD - On Time Delivery

PLKZ - Problem supplier code

TLV - Part-specific supplier agreement

TTNR - Type part number

UWA - Secondary goods label

VCI - Volatile corrosion inhibitor

VDA - German Association of the Automotive Industry

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II. Preamble

Generally our conditions of purchase, the Supplier Logistics Manual of the Bosch Group and

Bosch Rexroth supplement apply. These documents are available on the Internet and the

links can be found in the attachment.

The specific logistics requirements at the individual Bosch Rexroth location may differ and

more in-depth details may therefore be required.

The EcP Supplier Logistics Manual outlines these binding plant-specific requirements for the

Elchingen plant, referred to in the following as EcP.

Part-specific individual agreements have priority over or act as a supplement to general

provisions. All deviating or supplementary agreements and specifications must be made in

writing and in agreement with EcP/LOG.

Existing contracts and agreements relating to material planning and procurement remain

valid and shall apply in addition. Any contradictions between the individual specific and

general provisions must be clarified in cooperation with the responsible material planner.

1. Communication

1.1. Availability

The contact partner named by the supplier (or their representative) must be available

from Monday-Friday at least from 7 am – 5 pm (local time of supplier). Outside of the

above time window (or if the plant is closed), an “emergency number” shall be provided

and manned with qualified personnel.

1.2. Contact partner

The contact partner and their representative must have the relevant specialist expertise.

Languages: German or English.

1.3. Company holidays

The responsible EcP material planner must be notified of company holidays / plant

closures in writing at least 3 months before the holiday/closure is due to start.

Measures must be in place to ensure that the logistics processes and supply continue

during the company holidays. Advance deliveries are not accepted.

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1.4. Disturbances in the delivery process

The responsible EcP material planner must be informed immediately of all disturbances in

the delivery process (e.g. delayed collection, lack of cargo capacity), which mean that the

agreed delivery dates cannot be met.

1.5. Part-specific supplier agreement

In order to ensure that communication is as transparent and standardized as possible, a part-

specific supplier agreement must be in place. The initiative for having an agreement in place

for the individual type part numbers comes from our material planning department.

2. Logistics quality

The quality of logistics is evaluated in the annual supplier result evaluation.

The measurement takes place with a central BOSCH problem supplier code tool. (PLKZ)

EcP expects the logistics quality to be based on a zero-error strategy.

Evaluation criteria include 1

- OTD – On time delivery

- LP – Delivery documents (delivery note, label, other missing, incorrect or incomplete,

deviating from delivery and shipment notification* )

- MD – Quantity differences (overdelivery/underdelivery, deviating from the delivery

note and delivery and shipment notification*)

- VP – Packaging

- SO – Other physical logistics (e.g. cargo securing, packaging and delivery

specifications not complied with, damaged container)

- UP – Rescheduling in production

- SB – Reported, logistics-related production and assembly standstills at EcP

- SK1 – Standstill production line customer

- SK2 – Customer complaint

*Points with reference to delivery and shipment notification data are only valid if delivery and

shipment notification data transfer is installed.

1 Internal note: Criteria are in coordination with Appendix 6 for the CDQ0602 Version 9.02 dated 01.10.2010

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An error recorded in the problem supplier code tool implies an immediate defect complaint at

the supplier. EcP can request an 8D report from the supplier following an internal evaluation

of the fault and/or defect frequency. The supplier must use adequately qualified personnel in

this process. The processing times for the individual 8D steps are defined under point 5.4 of

Appendix 2 (Agreement regarding quality, occupational health and safety, environmental

protection and social responsibility (quality agreement)): D1 and D2 within one day, D3 on

the second day, D4, D5 and D6 within 14 days, D7 and D8 at the latest within 60 days.

Appendix 2 contains the latest version as valid in 06/2014, subsequent versions are available

from your procurement manager.

Separate from the record in the problem supplier code tool, EcP will debit all costs for special

expenses arising from deliveries which do not comply with the specifications or agreements

to the supplier. Special expenses include e.g. administrative tasks, re-packing, sorting,

cleaning.

EcP reserves the right to return deliveries containing faults. The costs of the work involved

and transportation will be debited on to the supplier.

3. Delivery specifications / labelling

The delivery specifications contain regulations to ensure standardized marking / labelling of

incoming packages. This helps to ensure that goods can be received efficiently and without

errors.

The regulations apply for all external and internal delivery addresses of the EcP plant.

3.1. General regulations

LuT data must be provided by all suppliers who deliver regularly to EcP. There must be no

discrepancies between the delivery and LuT and the information on the delivery note.

The figure is provided to illustrate the concept.

A delivery note must be attached to every package. If a delivery note covers multiple

packages, it must be clear on the delivery note which packages contain which goods and in

what quantity. The original delivery note must be attached to the first package and a copy of

the delivery note on each of the other packages. The copies should be clearly marked as

copies.

The packages should only contain one type of goods. If this is not viable for reasons

associated with cargo securing measures or efficiency, the mixed pallets must be labelled as

such in accordance with figure 10.

The delivery note must be attached on each package in an A5 delivery note pouch.

The delivery note pouch must not damage or cover any other markings (e.g. secondary

goods label / VDA (German Association of the Automotive Industry) label) of the KLT.

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The position of the delivery note pouch is binding according to the type of package in

accordance with the illustrations in chapter 3.2. The delivery note pouch must be attached on

the side of the package from which the industrial truck collects the package when unloading.

Each loading aid must be clearly identifiable with its own label. Details can be found in

chapter 4. “Delivery documents”.

The height of the packages must not exceed 1,000 mm. The load carrier must correspond to

the Euro pallet size 1,200 mm x 800 mm for all standard deliveries.

If a small load carrier layer cannot be formed with full small load carriers, the layer must be

completed with empty small load carriers with a cover. This is to protect the cargo and

ensure that the packages can be stacked. The empty small load carriers must have no labels

(secondary goods label / VDA label).

The secondary goods label must be attached on the small load carrier in the designated

pocket and secured against loss with an adhesion point. The adhesion point must be clean

and leave no residues when pulled off.

For pallets loaded with small load carriers, the package must be closed with a plastic cover

and strapped to stabilize them.

Only plastic straps may be used. The quality of the straps must be sufficient to withstand the

usual mechanical and thermal stresses during transport.

Figure 1: Illustration of concepts: Package, loading aid, load carrier

Loading aid

(small load carrier) Load carrier (pallet)

Package

(handling unit)

Cover

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3.2. Illustrations for package specifics

Figure 2: Lattice box: Delivery note on the wide side on the designated surface

Figure 3: 186 k, runner or foot container: Delivery note pouch on the

narrow side on the flap

Figure 4: KLT, unmixed, on load carrier in Euro pallet size adapter pallet for dolly, also applies for deliveries on Europool or disposable pallets. Secondary goods label fixed on the small load carrier with adhesion point

Figure 5: Wooden box: Delivery note pouch on the narrow side in the upper third

Figure 6: Label position on the clean small load carrier with edge protection

Figure 7: Carton on pallet: Label position on the narrow side in the upper third

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3.3. Delivery of samples

For all deliveries of samples (e.g. initial samples) the packages must be marked as a

sample delivery with an orange label in accordance with figure 11. The goods must be

marked as samples in all delivery documents and the consignee must be listed with

name and department. The template for the label is available from your contact partner

in our procurement department.

Figure 8: Box delivery note pouch on the side. Up to 8 kg without load carrier, from 8 kg on a load carrier suitable for industrial trucks

Figure 9: Small quantity deliveries on disposable pallet (also applies for pool pallets). Small load carrier with edge protection, loaded goods must not protrude over the load carrier. The layer must be filled up with empty small load carriers to enable stacking

Figure 10: Delivery note pouch on mixed pallet

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Figure 11: Orange label for identification when delivering samples

The delivery documents, delivery note and any other documents have a signal note.

The delivery address for samples may differ from the standard and must always be

defined with the orderer.

Samples which cannot be identified immediately as such due to inadequate marking

are always classed as an error requiring an 8D report.

3.4. Delivery of C parts in the Kanban system

Special regulations apply for the delivery and packaging of C-parts in the Kanban

system, which are agreed mutually with the relevant suppliers.

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3.5. Packaging regulations for delivering bar steel

Bar steel is delivered in a bundle. Each bundle of bar steel must be tied together and

embossed with four steel straps. Paper or other buffering material must not be placed

between the steel strap and the bar steel.

The labels may only be joined to the bar steel using wires. Fixing with sticky tape is not

permitted, see illustration.

A bundle of bar steel must not exceed the permissible overall weight of 1,500 kg.

The relevant weight of the bundle must be specified on the accompanying label, see

figure 13.

Figure 12: Bar steel, tied together and labelled Figure 13: Bar steel, in the direction of the bevelled edge

Fixing labels

using a wire Bevelled edge

at the back

Buffering material

is missing

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Figure 14: Accompanying label

On delivery, it is important to ensure that the bevelled face side of the bar steel is at the back

of the loading surface in the direction of travel. The space available at the unloading site

makes this necessary for health and safety reasons. The bundles must be secured so that

the bars do not move within the bundle.

Figure 15: Bar steel in the truck

The spaces must be

secured with wood.

Bevelled

edge at the

back

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It is also important to ensure that the bars are accessible on the loading surface for loading

and unloading.

We would like to explicitly point out that the use of steel straps is a special ruling for EcP.

4. Shipping documents

An efficient goods receipt process is essential to ensure that the goods are available on-time.

That is why it is particularly important that the delivery documents are correct and clear.

4.1. Goods label

The goods label must correspond to the VDA standard 4902 and the barcodes to either

Code 039 or Code 128. The barcode must start with the field identification code (letter of the

field), see table. All information in the barcode must be shown in the same field in plain text.

The paper of the main goods label, secondary goods label and barcode label must have a

thickness of at least 160 g/m2. The binding format for the main goods label is DIN

(German Industry Standard) A5 and DIN A6 for the secondary goods label.

In the following samples, the field numbers and field names are based on the tables listed

here (VDA standards and EcP standards):

VDA label Field Field name Prefix

VDA label 1 Consignee, short

VDA label 2 Unloading area

VDA label 3 Delivery note number N

VDA label 4 Supplier address

VDA label 5 Net weight

VDA label 6 Gross weight

VDA label 7 Number of packages

VDA label 8 Item code number customer P

VDA label 8a Order number / delivery schedule number customer K

VDA label 9 Filling quantity (in the package) Q

VDA label 10 Designation, delivery, service

VDA label 11.1 Item code number supplier 30 S

VDA label 11.3 Serial production number

VDA label 12 Supplier number V

VDA label 13 Date

VDA label 14 Revision status design

VDA label 15 Package number S,M,G

VDA label 16 Batch number H

EcP label 20 Collective number

EcP label 21 PPS number

EcP label 22 Card manufacturer

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4.1.1 Main goods label

SAMPLE main goods label

Figure 16: Sample main goods label

4.1.2 Secondary goods label

SAMPLE secondary goods label

Figure 17: Sample secondary goods label

If present

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4.1.3 Barcode label

SAMPLE barcode label

Figure 18: Sample barcode label

4.1.4 JIS label

SAMPLE JIS label

Figure 19: Sample JIS label

Height and width is based on the package

Height and width is based on the package

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4.1.5 Attaching tags and labels

The consistency of the identification must be guaranteed with a labelling system, which is

based on the packing level of the load carrier or packaging. Main goods labels, secondary

goods labels or only barcode labels should be used depending on the packing level.

Figure 20: Attaching tags and labels

4.2. Delivery note

- The delivery note must contain the following information compellingly

- Sender with contact partner and telephone number

- Supplier number

- INCO term (International Commercial Terms)

- Recipient with full address

- Unloading area

- Delivery note number

- BR material number

- Material long text

- Total number of delivery note items

- Number and quantity of the sub-packages (e.g. small load carrier)

- Delivery schedule / order number /JIT call number

- Batch number and best-before date if agreed

- Part revision & revision level if agreed

Barcode on bags

Secondary goods label on

small load carrier

Only from the outside

Secondary goods label on

small load carrier

Barcode label on small boxes

Secondary goods label on large

boxes

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If further data is required for internal purposes at the supplier, this data can be included on

the delivery note. The layout of the delivery note in accordance with the sample / figure 20 is

currently still a proposition, the content is binding. A BR (Bosch Rexroth) standard will be

introduced at a later time. The DMC (Data Matrix Code) at BR and EcP is also not yet

defined in binding form. The binding introduction of the DMC is expected soon.

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5. Packaging regulations

Due to the special importance and to provide a context, statements from the RB and BR

Supplier Logistics Manuals are repeated in this chapter.

RB principles

Quotation from the RB Supplier Logistics Manual, Rel. 3.0 v. 07.05.2007, (page 13, point 2.1)

“The following basic principles must be followed: Avoidance of packaging (as much as possible). The packaging must not be larger or more elaborate than essential to protect the goods. Padding material should be kept to a minimum. Where disposable and returnable packaging is used, recyclable packing materials must be used and identified according to the specifications of the waste management industry. Use of single-type component materials. Composite Materials are not allowed.

Figure 21: Sample delivery note

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Where disposable and returnable packaging is equal in economic and qualitative terms, returnable packaging shall be preferred. Returnable packaging (e.g. Euro pallets, Euro box pallets, VDA "KLT" [small load carriers]) that is capable of pooling (used through multiple processes and partners) is to be preferred ahead of returnable packaging without such capability. Returnable packaging should correspond to standard sizes. Special design and sizes should only be defined as exception in case of specific/ extraordinary requirements of the material to be delivered. Returnable packaging must be designed to be cleaned, emptied and drained easily.” end of

quote.

5.1. General regulations

The goods must be packaged according to their properties to ensure that they can withstand

the mechanical and climatic transport stress of the relevant mode of transport.

The optimal solution based on both ecological and economic factors must be defined.

The load carrier and packaging material used must be free from damage and clean. For load

carriers which are suitable for pooling, the relevant standard (e.g. EPAL (European Pallet

Association) criteria, UIC435-4) must be complied with. For packaging material with

protective agents (e.g. VCI carrier), the expiry date must be observed.

The material and marking of the load carrier and all other components of the packaging must

comply with the national and international legal provisions at all times (e.g. IPPC regulations

(International Plant Protection Convention)).

The standard international handling symbols must be attached on the packages where

necessary to ensure correct handling (see also DIN 55402).

The supplier is responsible for ensuring that the correct packaging is used and is liable for

any damage resulting from inadequate packaging.

5.2. Storing packaging material and empties

The supplier is responsible for ensuring that the empties are stored correctly once they have

been accepted from the freight carrier. They must be stored in a place where the material is

protected from climatic influence and soiling.

5.3. Container management

5.3.1 Europool loading aid

For Europool pallets and lattice boxes, the supplier must have a pallet account with RB / BR

regional freight forwarders. This applies for all countries where Europool exchange systems

are established.

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5.3.2 BR internal reusable packing material

BR has its own Germany-wide pool system for the BR internal reusable containers and

transportation aids. This system is conducted by an external service provider.

The suppliers receive the parameters for the released quantities and availability time from

the container management at the relevant plants.

The supplier is obliged to carry out the bookings for the request and delivery of the

containers and transportation aids in the system provided by the external service provider.

Containers and transportation aids can only be supplied via this system.

Transportation aids (e.g. cable connectors, intermediate layers) must not be damaged,

shortened or permanently bent.

Stock differences shall be covered by the originator. The costs are determined based on the

replacement value.

Irrespective of the reason and/or originator, missing containers / transportation aids do not

relieve the supplier from their obligation to deliver to BR on time. The alternative packaging

must be agreed with the responsible EcP material planners. See also the BR supplement to

the Supplier Manual, Point 2.5.5.

5.4. Special individual provisions

- Only plastic straps may be used for securing the goods. The only exception is the

delivery of bar steel and metal pipes (see also Delivery specifications)

- Edge protection must be used when wrapping the straps around.

- A small load carrier must not exceed the gross weight of 15 kg.

- All small load carriers must be closed with a suitable cover.

- For certain parts or part families, specific packaging regulations are agreed mutually

between EcP and the supplier. These packaging regulations are created by EcP and

countersigned by the supplier. Sample in accordance with Appendix 3

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6. Transport

6.1. Securing of loads

The cargo must be secured in accordance with the valid legal stipulation. The supplier is also

obliged to comply with the legal regulations of the shipping agent. The personnel involved

must be trained accordingly.

6.2. Delivery of urgent parts

After the official opening hours of the relevant goods receipt department, deliveries are only

accepted with a special commission from the relevant EcP material planner. The written

commission must be included with the delivery documents.

6.3. Notification of deliveries by the supplier freight forwarder

Deliveries carried out by a freight forwarder of the supplier (e.g. for delivery free domicile)

must be logged in the CARGOCLIX system. Further information on this topic is available

under the registration link www.cargoclix.com/boschrexroth and, once you have an account

with Cargoclix, at www.cargoclix.com/timeslot .

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7. List of figures

Figure 1: Illustration of concepts: Package, loading aid, load carrier ...................................................... 7 Figure 2: Lattice box: Delivery note on the wide side on the designated surface ................................... 8

Figure 3: 186 k, runner or foot container: Delivery note pouch on the narrow side on the flap .............. 8

Figure 4: Small load carrier, unmixed, on load carrier in Euro pallet size adapter pallet for dolly, also

applies for deliveries on Europool or disposable pallets. Secondary goods label fixed on the small load

carrier with adhesion point ....................................................................................................................... 8

Figure 5: Wooden box: Delivery note pouch on the narrow side in the upper third ................................ 8 Figure 6: Label position on the clean small load carrier with edge protection ........................................ 8 Figure 7: Carton on pallet: Label position on the narrow side in the upper third .................................... 8 Figure 8: Box delivery note pouch on the side. Up to 8 kg without load carrier, from 8 kg on a load

carrier suitable for industrial trucks .......................................................................................................... 9 Figure 9: Small quantity deliveries on disposable pallet (also applies for pool pallets). Small load

carrier with edge protection, loaded goods must not protrude over the load carrier. The layer must be

filled up with empty small load carriers to enable stacking ..................................................................... 9

Figure 10: Delivery note pouch on mixed pallet ...................................................................................... 9

Figure 11: Orange label for identification when delivering samples ...................................................... 10 Figure 12: Bar steel, tied together and labelled..................................................................................... 11 Figure 13: Bar steel, in the direction of the bevelled edge .................................................................... 11 Figure 14: Accompanying label ............................................................................................................. 12 Figure 15: Bar steel in the truck............................................................................................................. 12 Figure 16: Sample main goods label ..................................................................................................... 14 Figure 17: Sample secondary goods label ............................................................................................ 14 Figure 18: Sample barcode label........................................................................................................... 15 Figure 19: Sample JIS label .................................................................................................................. 15 Figure 20: Attaching tags and labels ..................................................................................................... 16 Figure 21: Sample delivery note ............................................................................................................ 18

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8. Appendices

8.1. Appendix 1: Links and navigation in the Internet

Supplier Logistics Manual Bosch Rexroth – Addition

http://purchasing.bosch.com/media/de/cp_documents/de/LHL_V_3_0_de.pdf

Supplier Logistics Manual Bosch Rexroth – Addition

http://dc-emea.resource.bosch.com/media/de/de/startpage_18/einkauf_und_logistik/br_anhang_lhl.pdf

Bosch website for supplier

Bosch Homepage: www.bosch.de

Appendix 1

To go to the corporate information for

Purchasing and Logistics click here

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http://purchasing.bosch.com/de/de/info/download/downloads.html

Unter dem Reiter Downloads &

more Downloads erhalten sie

Informationen und Dokumente zu

den Bereichen Einkauf & Logistik

Under the tap Downloads &

more Downloads you will

receive information about the

areas Logistics and Purchasing

Scroll down to get more

information

Appendix 1

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Bosch Rexroth website for supplier

www.boschrexroth.de

Scroll down to the

bottom of the page

Here you will receive information about

Logistics and Purchasing

Appendix 1

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Scroll down to get

more information

Appendix 1

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8.2. Appendix 2: Agreement regarding quality, occupational health and safety,

environmental protection and social responsibility

Appendix 2

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Appendix 2

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Appendix 2

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Appendix 2

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Appendix 2

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Appendix 2

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Appendix 2

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8.3. Appendix 3: Packaging Instructions Appendix 3

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Appendix 3

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8.4. Appendix 4: Measurement of the OTD

The measurement of on-time deliveries is carried out based on supplier/BR plant. It is

possible to group OTDs across all sites.

The delivery date specified in the order is the arrival date at the stipulated place of delivery.

The transport time from the supplier to the delivery site must be taken into account

accordingly. The valid transport times can be queried with the responsible material planner. If

the transport is carried out by a BR regional freight forwarder, the delivery must be logged on

the day before the desired collection.

The measurement takes place on order item level.

The measurement is based on the comparison between the desired date from the customer,

all orders subject to goods receipt requirements and delivery schedules for good receipt

booking.

Goods receipts are classed as on-time, which are logged up to three working days before

and zero working days after the desired date from the customer.

The desired delivery date corresponds to the parameters defined in BR SAP (material

planning indicator, minimum stock, Frozen Zone, etc.). If the date is brought forward by

mutual agreement, the new date is saved in SAP by the EcP material planner and taken into

account for the measurement.

If the goods receipt cannot be carried out at BR or its service provider on the exact day, the

actual date of arrival is entered in the relevant SAP field.

An item can only be classed as on-time if the full quantity is delivered.

Excess deliveries are either returned or accepted on a case-by-case basis, the delivery can

be classed as on-time in both cases. The error is recorded in the SRM tool and is entered in

the problem supplier code.

Excess deliveries are allocated to the next delivery on the delivery schedule, taking into

account the set tolerances. The excess delivery is allocated to the order item for the

measurement and is used for the measurement at the time when the delivery has arrived in

full.

Returns which are necessary for quality reasons are measured from the date of the new

delivery.

Consignment deliveries are evaluated with OTD 100% providing no disturbances are caused

in EcP production or assembly due to the available amount falling below the agreed

minimum stock level.

Appendix 4

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Item Customer

desired date Released quantity

Goods receipt

date

Goods receipt

quantity

Discrepancy between customer

desired date / goods receipt

date

OTD %

Remark

1 31.01.2014 10 31.01.2014 10 0 days 100 Exact day

2 31.01.2014 10 28.01.2014 10 -3 days 100 Early delivery

within tolerance

3 31.01.2014 10 27.01.2014 10 -4 days 0 Early delivery

outside tolerance

4 31.01.2014 10 03.02.2014 10 +1 days 0 Late delivery

5 31.01.2014 10 27.01.2014. 3 -4 days no evaluation

31.01.2014 7 0 days 100 Part delivery

early

6 31.01.2014 10 31.01.2014 4 0 days no evaluation

03.02.2014 6 +1 days 0 Part delivery late

Total: 6 items 300 => 50% OTD

Appendix 4

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8.5. Appendix 5: Deviation analysis and action plan

Appendix 5

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Appendix 5

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8.6. Appendix 6: Dimensions Goods Label

Appendix 6

SAMPLE main goods label

Dimensions in mm

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Appendix 6

SAMPLE secondary goods label

Dimensions in mm