SUNWAY ALAM SURIA OWNER'S MANUAL

DEVELOPED BY

HOMEOWNERS MANUAL2 1/2 STOREY TERRACE HOMESvol. 1 & 2

On behalf of the Board of Directors and the Management of Sunway Integrated Properties, I would like to extend to you a very warm welcome to Sunway Alam Surias 2 1/2 Storey Terrace Homes.

We share the joy of all home owners in receiving the keys to your new residence. With your cooperation and thoughtfulness, I am sure we can make your home in Sunway Alam Suria a pleasant experience.

As part of our commitment to all Sunways home buyers, this Home Owners Manual is dedicated to guide you through the many services available to you as a resident of Sunway Alam Suria. It is also aimed at assisting you to settle in quickly with minimum hassle and to familiarise yourself with your new neighbourhood.

Please feel free to contact our Customer Care Centre for any information or assistance which you may require.

Finally, thank you for deciding to make your home in Sunway Alam Suria.

With warmest regards to you and your family.

Ong Ghee BinExecutive DirectorProperty Development Division for Central RegionSunway Group

Welcome to Sunway Alam Suria

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This Home Owners Manual is a reflection of our sincere care for our customer, and is designed as a token of appreciation to you.

We have compiled the most relevant information, tips and advice in order to assist you to settle in quickly. We hope this information is presented in a concise and user-friendly manner.

We hope that this manual will be useful to you in many years to come.

is manual is divided into five sections; each of the sections is described as below:

Section 1 Settling In Your New Neighbourhood is section provides you with the basic knowledge on your new neighbourhood. It addresses your immediate concerns when moving into your new home. It is also aimed at assisting you to settle in quickly with minimum fuss and to familiarise yourself with your new neighbourhood.

e section begins by giving a brief introduction of your new neighbourhood and its location. e contact numbers of our Customer Care Team which is specially set up to address your concerns/ complaints are also provided.

We have also included here the contact numbers of local authority, utility companies and other community and public transportation services.

A chapter is devoted to project information, providing relevant product names and product codes so that home owners can easily source for replacements should the need arises. e list of consultants involved in the project is also given and the customer is encouraged to obtain further information from them if necessary.

Section 2 Care & Maintenance For Your New Homeis section offers advice on home maintenance such as floor finishes, kitchen, sanitary fittings, door and windows, etc.

e chapter on pest control, infrastructure and community services, community health and environment covers tips on maintaining pleasant and healthy living environment. Some pets rearing guidelines have been specially included for dog lovers.

e chapter on home renovation includes advice on MBSA approval and waste disposal.

Section 3 Crime Preventionis section provides some advice for crime prevention to ensure a safer neighbourhood. Information on how to prevent burglaries and robberies in your home, as well as how to protect yourself when you are on the road are also included.

Section 4 Environmental Watchis section provides information on how to care for and maintain the cleanliness of your home environment. It also shares some tips on sustainable living.

Section 5 Attachmentse final section includes copies of the townships location map, address plan and customer care form.

Purpose of this Guide

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Settling Into Your New Neighbourhood

Table of Contents

Section 1

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table of contnets

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1. Introduction To Sunway Alam Suria 09

2. Location Of Your New Home 132.1 Location Map (See Attachment 1) 152.2 Address Plan (See Attachment 2) 152.3 Change Of Address Notification 15

3. Customer Care Centre 173.1 Customer Care Team 193.2 Customer Care System 193.3 Online Customer Communication Channel 19

4. Government Authority 214.1 Majlis Bandaraya Shah Alam (MBSA) 234.2 Pejabat Daerah & Tanah Petaling 24

5. Utilities 255.1 Telephone 275.2 Electricity 285.3 Water 285.4 Sewerage 28

6. Other Useful Information 296.1 Health Care 316.2 Postal Service 326.3 Police 326.4 Fire Service 336.5 Airport 336.6 Taxi 336.7 Public Transport 33

7. Project Information 357.1 Consultants 377.2 Building Plan Approval Number 377.3 Building Finishes Specifications 38

Home Maintenance For Your New Home1 Pest Control 451.1 Termite 451.2 Pest Prevention 48

2 Kitchen And Sanitary Fittings And Fixtures 482.1 Long Bath / Jacuzzi 482.2 Cultured Marble Basin 482.3 Ceramic Wash Basin 492.4 Water Closet (WC) 492.5 Kitchen Sink 492.6 Floor Trap 502.7 Shower Rose / Basin Tap 502.8 Solar Water Heater 502.9 Cold Water Tank 502.10 House Water Filter 50

3 Floor (External) 523.1 Concrete Imprint Flooring 523.2 Lawns And Grass 52

4. Floor (Internal) 534.1 Ceramic Tiles 53

5 Doors And Windows 545.1 Hinges / Lockset 54

6 Curtain + Cushion Fabrics + Decorative 546.1 Curtain / Cushion Fabrics 546.2 Photo And Picture Frames 54

7 Furniture 547.1 Table And Chair (Timber And Steel) 54

8 Electrical And Mechanical 558.1 Autogate 558.2 Alarm System 558.3 Air-conditioners 568.4 Main Switchboards And ELCB 588.5 External Switch Socket Outlet Point At Patio / Drive Way 58 8.6 Automatic Motion Sensor Light 588.7 Night Lighting 588.8 Spare Bulbs 58

9 Infrastructure And Community Services 599.1 Street Lights 599.2 Domestic Waste Collection 599.3 Garden Waste Collection 599.4 Road Side Drain 59

10 Home Renovation 5910.1 MBSA Approval 5910.2 Renovation Deposit 6010.3 Waste Disposal 6010.4 Structural And Plumbing Work 6110.5 Electrical And Alarm 61

11 Home Maintenance Calendar 62

Section 2

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Crime Prevention

Table of Contents (contd)

Environment Watch

Section 3

Section 4

Attachments Section 5

1. Beware Of Burglary And Robbery 671.1 Know Your Surroundings And e Nearest Police Station 67 1.2 Consider To Invest In e Followings 671.3 Before You Leave e Premise 671.4 Before You Go To Bed 671.5 Do Not Attract Burglars And Robbers 671.6 Always Pay Attention To Your Surroundings 671.7 Going Away During Festive Seasons 67

1. Community Health 731.1 Dengue Fever 73

2. Environment 752.1 Landscape 752.2 Playground 752.3 Cleanliness 76

3. Rearing Of Dogs 763.1 Application For Dog License 76

1.0 Location Map 832.0 Address Plan 843.0 Customer Care Form 85

2. Road Safety - Robbery Prevention And Survival Tips 682.1 Before You Leave Home 682.2 Whilst On e Road 682.3 On Reaching Home Or Your Destination 692.4 When You Are Confronted 692.5 What To Do After A Robbery 69

4. Waste Collection 774.1 Healthy Household Waste Disposal 774.2 Kitchen Waste Disposal Habits 774.3 Garden Waste Collection 784.4 Bulky Item 784.5 Illegal Dumping 78

5. Sustainable Living Tips 78

1SECTION

Intr

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With tree lined walkways and harmonious settings, Alam Suria Phase 1C seamlessly merge luxury lifestyle with green open spaces and natural tranquillity. oughtfully created with exceptional architectural details, these splendid 3 Generation homes set an elegant but relaxed tone.

Come and be charmed by its idyllic location as it offers green spacious living for all in the family.

Settling Into Your New Neighbourhood Section 1

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introduction to sunway alam

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INTRODUCTION TO SUNWAY ALAM SURIA

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introduction to sunway alam

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Serene Residential PrecinctSunway Alam Suria is custom-made to deliver the best quality lifestyle. e freshness and translucent scenery abounds at every corner.

Superb Infrastructure Your Sunway Alam Suria is easily accessible via the Guthrie Corridor Expressway (GCE), New Klang Valley Expressway (NKVE), Ekspres Lingkaran Tengah (ELITE) Highway, Federal Highway, Jalan Batu Tiga and Jalan Sg. Buloh.

e NKVE forms an integral part of the North-South Expressway system that leads to all urban centres from Penang to Singapore to Damansara, Shah Alam, Klang, Port Klang and Kuala Lumpur International Airport (KLIA) in Sepang and Putrajaya via ELITE Highway.

A Complete Neighbourhood Sunway Alam Suria is an ideal setting for your home, with a fresh, wholesome environment that all the family will enjoy. It is comfortably close to amenities that spell convenience for the modern family, including hypermarket such as Giant and Tesco.

All of which makes it the complete neighbourhood for residential contentment.

An Award-Winning DeveloperSunway Alam Suria is developed by Sunway City Sdn. Bhd. ( winner of the FIABCI award for innovativeness in township development ) corporation that has become synonymous with quality developments in prime locations.

In August 2011, Sunway City Sdn. Bhd. merged with Sunway Holdings Berhad to form Sunway Berhad, a public listed dynamic property and construction conglomerate in Malaysia.

Sunway Integrated Properties is the property division of Sunway Berhad, with vast experience in managing and developing innovative and quality residential and non-residential properties which includes retail, leisure, hospitality and commercial assets.

e division constantly takes steps to deliver products of unrivalled quality and value for its customers. is has helped to solidify its status as a leading community master developer with a high growth property development segment and a stable base of income from high yielding property investments segment. To date, it has an extensive portfolio with successful and award-winning properties in Malaysia and abroad, namely China, India, Cambodia, Vietnam and Singapore.

1. Introduction to Sunway Alam Suria

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Loca

tion

Here you are provided with a location map and address plan which allows you to see where you are located and they will come in useful for you to share with your visitors who may not be familiar to this new housing estate.

We are also pleased to provide you with some ideas on who you should notify of your change of address as well.


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LOCATION OF YOUR NEW HOME

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MAP

SUNWAYKAYANGAN

KELANAJAYA

TAMANBATU TIGA

KOTADAMANSARA

MUTIARADAMANSARA

SUNWAYDAMANSARA

BANDARSUNWAY

ARADAMANSARA

BUKITJELUTONG

PETALINGJAYA

SUBANGJAYA

SHAHALAM

BANDARPINGGIRAN SUBANG

To Bukit Jelutong

Glenmarie Golf& Country Club

KGSAASHicom-Glenmarie

Industrial Park

TemasyaIndustrial Park

Saujana Golf & Country Club

BUKIT JELUTONGBUSINESS AND

TECHNOLOGY CENTRE

Shah AlamToll

Batu TigaToll

Guthrie Toll

IPC

TV3

TheCurve

SunwayNexis

SunwayGiza

Tesco

OneUtama

SubangParade

EmpireSubang

SunwayPyramid

NSTP TAMAN TTDI JAYA

Giant

UiTM Campus

Shah AlamStadium

Tesco Extra

Guthrie Golf Academy Pitch &

Putt Course

Jalan Batu Arang

MonterezGolf &

Country Club

Sri SelangorGolf Club

PUSATPERDAGANGANSUBANG PERMAI

Negara SubangGolf Club

Tropicana Golf& Country Club

SubangAirport

GU

THRI

E

C

ORR

IDO

R

EXIT 3506

From Rawang

From Batu TigaFrom KLIA

From Klang

From Batu Arang

From Sungai Buloh / Damansara / KL

From LDP

Persiaran Gerbang Utama

Jalan Sungai Buloh Jalan Sungai Buloh

Persiaran Surian

NKVE NKVE

NKV

E

From KL / IpohG

UTH

RIE

CORR

IDO

R

Penchala Link

FEDERAL HIGHWAYFEDERAL HIGHWAY

Persiaran Kerjaya

Jala

n Su

ban

g

From PJ / KLFrom Klang

Jala

n

Lap

anga

n Te

rban

g Su

ban

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ELIT

E H

IGH

WA

Y

NPEFrom Jalan Pantai /

Sungai Besi

GPS coordinatesN30811.45 E1012953.03

Prop

osed

Dam

ansara - Shah Alam Expressway (DASH)

Prop

osed

Dam

ansara - Shah Alam Expressway (DASH)

ShoppingSunway ProjectGolfInstitutes of Higher Learning

LEGEND

KLCC 31.0KMSunway Pyramid 19.6KMBukit Jelutong 8.5KMKota Damansara 16.8KMThe Curve 20.7KMSubang Airport 15.3KM

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2.1 Location Map e map in page 83 shows you the location of your new home in relation to the neighbouring commercial areas, housing estates, schools, major highways and roads. In addition, you may also extend the map to visitors of the new residential area.

2.2 Address Plan e purpose of this plan is to equip all residents with the house numbers and roads in Sunway Alam Suria.

Address example:

No. 9, Jalan Pulau Angsa U10/1B Sunway Alam Suria Seksyen U10 40170 Shah Alam Selangor Darul Ehsan

2.3 Change of Address Notification You may want to notify your change of address to those listed below:

2. Location of Your New Home

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BUSINESS Accountant Insurance companies Banker Solicitor Business Contacts Stock Brokers Credit Card Company Postal Service Employer Professional Institutions GOVERNMENT Registration Department (NRIC) Electoral Register Employees Provident Fund (EPF) Road & Transport Department Immigration Department (Passport) Inland Revenue Board (Income tax) UTILITIES TM / Mobile Phone Service Provider SYABAS Tenaga Nasional Berhad IWK OTHERS Clubs Friends Dentist Relatives Doctor Newspaper Vendor Family School

Location of Your New Home

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PHASE 1Biii PHASE 1Biii

PHASE 1BiiiPHASE

1B

PHASE

1A

BLOCK I BLOCK I BLOCK I

BLOCK F BLOCK F

BLOCK H BLOCK H BLOCK H

BLOCK G BLOCK G BLOCK G

FUTUREPHASE

PHASE 1C

LEGENDTYPE ASTANDARD UNIT

TYPE BEND UNIT

TYPE CCORNER UNIT

SITE PLAN

Cus

tom

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are

Cen

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CUSTOMERCARE CENTRE

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A Customer Care Centre with dedicated personnel has been set up to attend to you to ensure that your move into your new premise is made as easy and comfortable as possible.

e personnel are listed in the following pages and each of them is equipped with a hand phone and /or direct telephone line for easy access. You may reach them anytime of the day during office hours (Monday to Friday 9.00 a.m. - 6.00 p.m.)

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3.1 Customer Care Team Our pledge to satisfy customer expectations does not end with the handover of the property to our valued customers.

In order to ensure that any enquiry you may have are dealt with as promptly as possible, a customer care team has been set up to address your needs and concerns during the defects liability period. is team is dedicated to dealing with all your enquiries and feedback concerning the building workmanship and basic infrastructure of the development. e dedicated Customer Care Officer for this project is as below: Ivan Raj - Tel : +6 019-218 7171 Stephanie Lin - Tel : +012-263 7788

In addition, you may also contact us at our Customer Care Line 1300 88 0011 (Monday to Friday, 9.00 a.m. - 6.00 p.m.), fax : +603-5639 9939 or email us at [email protected]

3.2 Customer Care System At Sunway Integrated Properties, we ensure all your feedback and concerns are addressed within 10 working days. How do we achieve this? rough our Customer Care System.

Our Customer Care System is a state-of-art IT for real time communication and collaboration with you and our contractors. Feedback on your unit or the surrounding common area can be submitted to us via the Customer Care Form (which is provided in this Home Owners Manual [see Attachment 3]). e Customer Care Form can be handed over to the Customer Care Officer, via fax or through email.

Upon receipt of your feedback, all information will be captured electronically into the Customer Care System and our Contractor will be notified automatically for prompt actions to be taken.

Meetings with our Contractor will be held on a daily and weekly basis to review all outstanding and critical issues highlighted by you. Our goal is to help you to resolve your problems as quickly as possible.

3.3 Online Customer Communication Channel As part of our latest initiatives to bring ease and convenience to you, Sunway Integrated Properties Sdn Bhd has launched the MySunwayProperty.com. A dedicated online communication channel designed to provide one-stop online solutions to you, it is convenience at your fingertips.

rough MySunwayProperty.com, you can update your profile, change password, view your billing status / statement, make appointments online to collect your keys and / or visit our show galleries, make enquiries as well as submit defect feedback.

One of the many benefits that you will enjoy via MySunwayProperty is the submission of your feedback with regard to any unsatisfactory condition in your unit or the surrounding area, which allows you to attach photos of the affected area. You can view and monitor updates on the feedback through MySunwayProperty.

You will also be able to access latest news and events in your project as well as new launches and activities organized by Sunway Bhd.

Sign up for your access to MySunwayProperty at http://www.mysunwayproperty.com

3. Customer Care Centre

19like us and get all the latest news, events and happenings within Sunway Integrated Properties. From property launches, community get-together, special talks to festive celebrations, we at Sunway Integrated Properties would like to constantly keep you in the loop.

Connect With Us On Facebookhttps://www.facebook.com/SunwayProperty

Gov

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Here, we have listed 2 important authorities which you are likely to contact for various services. ey are:

1. Majlis Bandaraya Shah Alam (Local Municipal Council)2. Pejabat Daerah & Tanah Petaling (District / Land Office)


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government authority

GOVERNMENTAUTHORITY

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government authority

4.1 Majlis Bandaraya Shah Alam Tingkat 1, Wisma MBSA Persiaran Perbandaran Peti Surat 7200 40000 Shah Alam Selangor Darul Ehsan Tel : (03) 5510 5133 Fax : (03) 5510 8010 Hotline : (03) 5510 5811 E-mail : [email protected] Website : http://www.mbsa.gov.my

You may approach this authority for the following services:

4. Government Authority

Departments / Telephone Nos. Services Available

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Internal Audit & Public Complaints UnitTel : (03) 55105133 ext 254 (03) 5510 5811 (Hotline)E-Mail : [email protected]

General Problem / enquiry concerning MBSA services

Administration DepartmentTel : (03) 5510 5133 ext 244, 279, 395

Human resources Management of training & quality programs Information and communication technology Tender and contract management Organisational development

Health Department Tel : (03) 5510 5133 ext 273, 454Fax : (03) 5512 7014

Spillage pollution control Nuisance control Stray animal control Fogging Pest & vector control including hornets & bee hive extermination services Cleanliness of food outlet Cleanliness of hotels, health centers, massage parlors, hair dressing saloon, petrol station, etc Dog licence

Enforcement Department Tel : (03) 5510 5133 ext 377, 267Fax : (03) 5512 0226

Hawkers operating without license Obstruction of public places Parking of vehicles in non-designated areas Vandalism of public property Misuse of building premises Advertisement without license or not displaying license Public nuisance Unhygienic food outlets Construction of structures without MBSA approval Breeding of disease bearing insects Contaminated & unwholesome food for sale Spillage of earth & garbage on public roads

4.2 Pejabat Daerah & Tanah Petaling Commonly known as the Land Office, you may approach this authority for matters relating to payment of quit rent, registration of titles, sub-division of titles, etc.

Pejabat Daerah & Tanah Petaling Komplek Pejabat Kerajaan Daerah Petaling No.1, Persiaran Atmosfera Seksyen U5 46150 Shah Alam Selangor Darul Ehsan

Website : www.selangor.gov.my/petaling Email : [email protected] Tel : 03-7842 2140 (Pengawai Daerah) 03-7846 0730 (Khidmat Pengurusan)

4. Government Authority

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Departments / Telephone Nos. Services Available

Engineering Department Tel : (03) 5510 5133 ext 233, 229, 404Fax : (03) 5513 9469

Road works Request for humps Repair of drains Flood control Slope failure repair Road works without permit Electrical maintenance Street lighting maintenance Building maintenance

Building DepartmentTel : (03) 5510 5133 ext 212, 474Fax : (03) 5513 9472

Unauthorized building work & structure Permit for renovation work Submission of building plans for approval Building control & application forms Submission of advertising license

Park And Recreation Department Tel : (03) 5510 5133 ext 268, 284, 292Fax : (03) 5513 2051

Tree cutting Landscaping advice Rental of potted plants Damaging plants in public area

Util

ity S

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For your convenience, the addresses and telephone numbers of the main utility service companies are listed in the following pages.


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UTILITIES

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utilities

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utilities

5. Utilities

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5.1 Telephone You may approach the following service centers for general enquiry regarding telephone services:

TM Point Shah Alam Branch

TMpoint Shah AlamBangunan TM Shah AlamPersiaran Damai, Seksyen 1140000 Shah AlamSelangorTel : (03) 5510 9191Fax : (03) 5510 5500Toll Free : 1050 (for fixed line and mobile phone)

CelcomShah Alam Branch

1, 1st FloorJalan Tengku Ampuan Zabedah 8/9BSection 940000 Shah AlamSelangor Darul EhsanTel : (03) 5512 6236Fax : (03) 5512 1900Toll Free : (019) 3000 900

Maxis CenterSunway Pyramid

Lot F1.99, First FloorSunway Pyramid Phase 2No.3, Jalan PJS 11/15, Bandar Sunway46150 Petaling JayaSelangor

All enquiries are channelled to Customer Care Center:24/7 Hotline : 1800 82 1123Fax : 03-7492 2950Toll free : 123 (for Maxis phone)Email : [email protected]

DIGI Telecommunications Sdn Bhd Lot 30, Jalan Delima 1/3Subang Hi-Tech Industrial Park40000 Shah Alam Tel : (016) 299 0000Fax : (03) 5721 0211Toll Free : (016) 221 1800 (for GSM phone)

Time Telecommunications Sdn Bhd Lot 3, Level 1Menara Shahzan Insas30, Jalan Sultan Ismail50250 Kuala LumpurTel : (03) 5512 6236Fax : (03) 5512 1900Toll Free : (019) 3000 900

5. Utilities

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5.2 Electricity If you need any information pertaining to power cuts, payment of bills, deposits etc, you may contact the following:

Tenaga Nasional Berhad Bahagian Pembahagian Persiaran Damai 11/640702 Shah AlamTel : (03) 5510 2020Fax : (03) 5519 7315Hotline/Complaints : (03) 5512 7873Toll free : 15454 (for breakdown)

5.3 Water You may contact Syarikat Bekalan Air Selangor Sdn. Bhd (SYABAS) for all matters relating to water supply:

Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS)

Wilayah Klang / Shah AlamJalan Kota41000 Klang Selangor Darul EhsanTel : (03) 3371 0144Fax : (03) 3371 0510Complaints : 1-800-88-5252 (no water)

5.4 Sewerage If you have any complaints about the sewerage system located in your housing area or any system that needs to be attended to, please call:

Indah Water Konsortium Sdn Bhd (IWK)

No.32, Jalan Tengku Ampuan Zabedah K9/KSeksyen 941000 Shah AlamTel : (03) 5880 7828Fax : (03) 5880 6410Email : [email protected]

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As a convenience to all our valued customers, we have also listed in the following pages, the addresses and telephone numbers of services which we feel would be useful to you.


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OTHER USEFULINFORMATION

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utilities

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other useful information

6.1 Health Care In case of emergencies or if you do not have any 24-hour clinics available in your area, these are the nearest hospitals or medical centers:

6. Other Useful Information

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Darul Ehsan Medical Centre (DEMC) Darul Ehsan Medical Centre (DEMC)No. 4, Jalan IkhtisanSeksyen 1440000 Shah AlamSelangor Darul EhsanTel : (03) 5515 1888Fax : (03) 5515 1815

Selangor Medical Centre Lot 1, Jalan Singa 20/1Seksyen 2040300 Shah AlamTel : (03) 5543 1111Fax : (03) 5543 1722

Sg. Buloh Hospital Pengarah Pusat Kawalan Kusta Negara47000 Sg. BulohTel : (03) 6156 1321Tel : (03) 6157 2201 (out patient only)Fax : (03) 6156 2470

Sunway Medical Centre 5, Jalan Lagoon SelatanBandar Sunway46150 Petaling JayaTel : (03) 5632 7688Fax : (03) 5632 4688 / (03) 7491 0242

Sime Darby Medical Centre 1, Jalan SS 12/1A47500 Subang JayaTel : (03) 5634 1212Fax : (03) 5633 5910 (Admin) (03) 5630 6075 (General Line)

Klinik Kesihatan Shah Alam (Out Patient Only)8:00am - 4:00 pm

2, Persiaran KayanganSeksyen 740000 Shah AlamSelangor Darul EhsanTel : (03) 5518 6531

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6.2 Postal Service For postal service enquiries, recommendations or complaints, please contact:

Pejabat Pos Besar Shah Alam Pejabat Pengurus NegeriPos Malaysia SelangorTingkat 2, Bangunan Pejabat Pos Besar40670 Shah AlamTel : (03) 5519 8585Fax : (03) 5511 8806

6.3 Police e police stations which serve our valued customers are:

District Police Headquarters- Ibu Pejabat Polis Daerah (IPD), Daerah Shah Alam

Polis Diraja MalaysiaSek. 11, Jalan Persiaran Damai40000 Shah Alam, SelangorMalaysiaTel : (03) 5510 2222, 5512 2222 / 5510/6109Fax : (03) 5512 2073Email : [email protected]

Pondok Polis Komuniti U9 Cahaya SPK Polis Diraja MalaysiaNo. 1, Jalan Hijau Alam U9/17Shah Alam, SelangorMalaysia

Balai Polis Bukit Jelutong Polis Diraja Malaysia11, Jalan Astaka U8/MBukit JelutongSeksyen U8Selangor Darul EhsanTel : (03) 7847 3022Fax : (03) 5122 0049Email : [email protected]

Pondok Polis Komuniti U8 Bukit Jelutong Polis Diraja MalaysiaNo. 42, Jalan Birsai U8/66Taman Bukit JelutongShah Alam, SelangorMalaysiaTel : (03) 7842 4112

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6.4 Fire Service We hope you will take extra measures to ensure and prevent any fire in your homes, but in case you do need to call the fire department for any emergency, the nearest fire station is:


Ibu Pejabat Jabatan Bomba DanPenyelamat Negeri Selangor

No.3 Persiaran Tebar LayarBukit JelutongSeksyen U840150 Shah AlamSelangor Darul EhsanTel : (03) 7846 4444Fax : (03) 7846 6733

6.5 Airport You may use KLIA for domestic flights (except Ipoh). For all international flights as well as flights to and from Ipoh, please contact the KLIA.

Kuala Lumpur International Airport (KLIA)KLIA One Touch

Tel: (03) 8776 0888

Airasia Booking ReservationInquiry Operating HoursWebsite

Tel: (03) 2171 9333Tel: (03) 2171 9222 8am - 9pm http://www.airasia.com

6.6 TaxiSuper Cab ComfortPublic CabRadio Taxi SunlightTelecabKLIA Limousine

Tel: (03) 7875 7333Tel: (03) 5633 0507Tel: (03) 6259 2020Tel: (03) 9221 7600Tel: (03) 9057 1111Tel: (03) 9221 1011Tel: 1300-88-8989

6.7 Public TransportIntrakotaKL SentralKTMLen SengPark MayPutra LRTToong FongPlusliner

Tel: (03) 7726 2944Tel: (03) 2260 6322Tel: (03) 2273 8000Tel: (03) 4024 1977Tel: (03) 7982 7060Tel: 1-800-388-228Tel: (03) 9222 8053Tel: (03) 2272 1586

Firefly Call Centre Operating HoursWebsite

Tel: (03) 7845 45438am - 9pm http://www.fireflyz.com.my

Pro

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e following details may be helpful to you: i. Consultantsii. Building plan approval numberiii. Building finishes specification a. Painting b. Floor and wall tiles c. Metal roof

While every reasonable care has been taken to ensure information accuracy, the model number, color shade and design of the building materials may vary from time to time during the manufacturing process by the manufacturer without prior notice. If you wish to purchase additional quantities for spare or re-modeling of interior work, please view the actual samples before you place your orders.


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PROJECTINFORMATION

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7. Project Information

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Architect A&A Architects Sdn BhdB-7-8, Block BMegan Avenue 1189, Jalan Tun Razak50400 Kuala LumpurTel : (03) 2163 3113 Fax : (03) 2163 3163 E-Mail : [email protected]

Civil Engineer Berakan Jurutera Perunding Sdn Bhd69A, Jalan SS25/2Taman Bukit Emas47301 Petaling JayaSelangor Darul EhsanTel : (03) 7803 7618Fax : (03) 7803 4796E-mail : [email protected]

Structure Engineer SKM Consulting Sdn BhdSuite E-17-P2, Block ELevel 17, Plaza Mont KiaraNo. 2, Jalan Kiara, Mont Kiara50480 Kuala LumpurTel : (03) 6204 6688Fax : (03) 6204 6699E-mail: [email protected]

M & E Engineer J. Roger Preston (M) Sdn BhdH-4 Excella Business ParkJalan Ampang PutraTaman Ampang Hilir55100 Kuala LumpurTel : (03) 4270 4663Fax : (03) 4270 5663E-Mail : [email protected]

Landscape Architect UBS Associates Sdn Bhd52-2-2 Jalan 4/62DMedan Putra Business CentreBandar Manjalara52200 KepongKuala LumpurTel : (03) 6277 5712Fax : (03) 6277 0712E-Mail : [email protected]

7.1 Consultants

7.2 Building Plan Approval Number MBSA/BGN/BB/600-1(PS)/SEK.U10/0010-2011

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a. Painting

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Wall ICI Dulux Weathershield (Ominous) A910 - 10989 ICI Dulux Weathershield (Midnite Hour) 50YR 13/032 ICI Dulux Weathershield (Purple Lint) A910 - 11083 SKK Ceraskaken SM12/05/176

Main Entrance Door Frame ICI Dulux Gloss Finish (Dove White) A365 - 10270

Ceiling ICI Maxilite Trade (White) A923 - 15432

Balcony (MS Handrail, ICI Dulux Gloss Finish (Pewter) A365 - 695Balustrade & GI Column),Grille & Fencing

AREA (EXTERIOR) PAINT TYPE COLOR CODE

AREA (EXTERIOR) PAINT TYPE COLOR CODE

Wall (Generally) ICI Eco-Guard Interior (Southern Shadow) A991 - 16737

Ceiling ICI Eco-Guard Interior (White) A991 - 15472

Door & Frame ICI Dulux Gloss Finish (Dove White) A365 - 10270

Staircase Handrail ICI Dulux Solarscreen (Ebony & Maple Brownie) A339 - 10484 (50/50 ratio mixing) A339 - 12702

Staircase Balustrade ICI Dulux Gloss Finish (Lily White) A365 - 16207Skirting ICI Dulux Gloss Finish (Dove White) A365 - 10270

Colour Scheme Phase 1C

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b. Schedule of Finishes

Porch Concrete Stamp Column: Plaster & Paint Skim CoatTerrace Concrete Stamp Column: Plaster & Paint Moisture Resistant Plasterglass Ceiling c/w ManholesEntrance Foyer 300mm x 600mm Plaster and Paint Moisture Resistant Ceramic Tiles Skirting 100mm x 300mm Plasterglass Ceiling Guocera SP131 FH Guocera SP131 FH c/w Manholes Living / Dining 600mm x 600mm Plaster and Paint Skim Coat Polished Porcelain 75mm x 15mm ick Tiles Guocera YTP HDF Skirting 6300NKitchen 600mm x 600mm Wall: 300mm x 600mm Skim Coat Porcelain Tiles Porcelain Tiles Guocera Guocera Classic Classic Satin Beige Satin Beige YR5010B YR5010BYard 300mm x 300mm Wall: 300mm x 300mm Moisture Resistant Ceramic Tiles Ceramic Tiles Guocera Plasterglass Ceiling Guocera Fusion Fusion Series K926C c/w Manhole Series K926CMaster Laminated Floor Plaster and Paint Skim CoatBedroom Board 8mm thk 75mm x15mm HDF Skirting PF 896 Balinese TeakStudio Laminated Floor Plaster and Paint Plasterglass Ceiling Board 8mm thk 75mm x15mm HDF Skirting PF 896 Balinese TeakBedroom 3 Laminated Floor Plaster and Paint Plasterglass Ceiling Board 8mm thk 75mm x15mm HDF Skirting PF 896 Balinese TeakBedroom 4 Laminated Floor Plaster and Paint Plasterglass Ceiling Board 8mm thk 75mm x15mm HDF Skirting PF 896 Balinese TeakBedroom 5 600mmx600mm Plaster and Paint Skim Coat Porcelain Tiles 75mm x 15mm HDF Skirting Guocera Graphite Polished YT6001BPMaster Bath 330mm x 330mm Wall: 250mm x 330mm Ceramic Moisture Resistant Porcellanato Tiles Tiles MML Sanctuary WG020 Plasterglass Ceiling MML Kelikir MB42A Feature Wall: 250mm x 330mm c/w Manholes Ceramic Tiles MML Kelikir WM42ABath 2 330mm x 330mm Wall: 250mm x 330mm Ceramic Moisture Resistant Porcellanato Tiles Tiles MML Sanctuary WG020 Plasterglass Ceiling MML Kelikir MB42A Feature Wall: 250mm x 330mm c/w Manholes Ceramic Tiles MML Kelikir WM42ABath 3 330mm x 330mm Wall: 250mm x 330mm Ceramic Moisture Resistant Porcellanato Tiles Tiles MML Kelikir WM41A Plasterglass Ceiling MML Kelikir MB43A Feature Wall: 250mm x 330mm c/w Manholes Ceramic Tiles MML Kelikir WM43ABath 4 330mm x 330mm Wall: 250mm x 330mm Ceramic Moisture Resistant Porcellanato Tiles Tiles MML Kelikir WM41A Plasterglass Ceiling MML Kelikir MB43A Feature Wall: 250mm x 330mm c/w Manholes Ceramic Tiles MML Kelikir WM43A

LOCATION WALL / COLUMN FINISHES CEILING FINISHESFLOOR

Specication Phase 1C

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b. Schedule of Finishes

c. Roof

Manufacturer : Bluescope Steel (Malaysia) Sdn Bhd Product Code : Marine Grey (44*)

LOCATION WALL / COLUMN FINISHES CEILING FINISHESFLOOR

Specication Phase 1C

Family Laminated Floor Plaster and Paint Skim Coat Board 8mm thk PF 896 Balinese TeakBalcony 300mm x 300mm Plaster & Paint Moisture Resistant(End Units only) Ceramic Tiles Skirting: 300mm x 100mm Plasterglass Ceiling Guocera Fusion Height Guocera Fusion Series K926C Series K926CStudio Balcony 300mm x 300mm Plaster & Paint Moisture Resistant Ceramic Tiles Skirting: 300mm x 100mm Plasterglass Ceiling Guocera Fusion Height Guocera Fusion Series K926C Series K926CAC Ledge Cement Render w/Fall Plaster & Paint Plaster & PaintStaircase Laminated Floor Board Plaster & Paint Plasterglass Ceiling 8mm thk PF 869 Balinese & Skim Coat Teak c/w Nosing PieceStore 300mm x 300mm Plaster & Paint Plaster & Paint Guocera Fusion Skirting: 300mm x 100mm Series K926C Height Guocera Fusion Series K926CRefuse Chamber Guocera K843AG Guocera K843AG (White Glazed) (White Glazed)

2SECTION

Section 2

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1. Pest Control 1.1 Termite Termite Attack Subterranean termites are destructive wood-eating insects and cause homeowners frustration and expense when active nests are found in their houses. In the United States, the cost of damage due to termites was reported to be US$1.7 billion per year, of which the subterranean termite, the most destructive of all termites, accounts for 95% of this damage (report taken from Institute of Agriculture and Natural Resources, http://www.ianr.unl.edu). Furthermore, a termite inspection and infestation report is normally required, as a condition of sale when buying or selling a home in the United States.

e soil on which the houses are built upon in Sunway Alam Suria has been pre-treated with a subterranean termiticide, Chlorpyrifos, for termite control. It is certified safe from termite damage in accordance to the terms as specified in the warranty issued by BumiPest Sdn Bhd.

e treatment is only conducted on the soil below the building owing to the fact that the soil beneath are normally moist, sheltered from the sun and it is a perfect breeding place for termites.

is article serves as a general guide for homeowners who want to know more about termites, how they infest and the ways to minimise termite infestation to the building.

What is Termite? ere are generally four classifications of termites; i.e. dampwood termite, drywood termite, Formosan Subterranean termite and subterranean termite.

Like ants, wasps and bees, termites are ground inhabiting social insects that live in colonies. A soil colony is built around a king and queen, whose sole job is reproduction. Most of the colony is made up of worker termites that cause damage to your home. Termite colonies comprised of three basic castes: workers, soldiers and reproductives (king and queen). e colony reaches its maximum size in approximately 4 to 5 years and may include 60,000 to 200,000 workers. New colonies are formed when winged males and females from a parent colony emerge in flight or swarm to a new location. e queen may live up to 25 years and lay 60,000 eggs in her lifetime. Figure 1 below describes the life cycle of termites.

Eggs hatch into tiny immatures incapable of feeding called larvae. These eggs will hatch after an incubation period of 50 to 60 days.

Workers comprise the bulk of the population. Workers feed all the dependent castes: larvae, nymphs, soldiers and reproductives. ey also dig tunnels, locate food and water, maintain colony atmospheric homeostasis, and build and repair the nest.

Soldiers develop from nymphs, pseudergates, or workers. Soldiers provide colony defence against numerous predators such as ants and centipedes.

Reproductives (king and queen) develop either from alates or neotenics. Alates are winged termites. The alates develop from nymphs by growing wings and compound eyes. After flying, the alates break off their wings along a basal suture and are then called dealates. Dealates form tandem courtship pairs, and after a brief courtship run, dig into the soil adjacent to wood, mate, and start a family. e offspring constitute the colony. e founding reproductive pair is now the queen and king of the new colony.

Care And Maintenance For Your Home

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Food Source for Termites Termites feed on dead plant cell wall material, such as dead tree roots, leaf litter, dead herbs and grasses, dung, and humus. e feeding on wood serve an important function in nature by converting dead trees into organic matter. Unfortunately, the wood in buildings is equally appetizing to termites and they cause serious damage to residential and commercial buildings. Studies have shown more than 90% of termite infestations in houses can be traced to wood that is either buried in the soil or touching the soil surface.

Damages Subterranean termites, the most damaging kind, nest in the soil to obtain moisture, but they also nest in wood that is often wet. Worker termites forage among food sources and share their nds with others in the colony. They work 24 hours a day, destroying your home from inside the wood. ey easily attack any wood in contact with the ground such as timber floor, furniture, doors frame, door or even book and paper box left in the storeroom.

ey can also build mud tunnels or tubes to reach wood 50-60 feet above the ground to reach their food source such as wooden furniture, wood base ceiling and roof truss.

ey often enter a building through expansion joints in concrete slabs or where utilities entering the unit.

Treatment In Malaysia, there are generally two common types of termite treatment available.

Soil Termiticide Injection is method works by forming a chemical barrier with a liquid termiticide injected to the soil. Sunway Alam Suria has already treated the soil beneath your home during the pre-construction stage. Should you choose to continue with this method, then drilling into the ground slab may be necessary for injection of termiticide to the soil. Plugging of drill holes with cement or caulking is normally done after injection. Companies that offer such services are Pied Piper, Rentokill etc.

Termite Baits System e bait system is also known as Sentricon System. It works through a three-step process: detection of termites, elimination of termite colonies and preventive protection against reinfestation by regular monitoring for new termite activity.

I. Detection Installation of baits stations in the soil around the perimeter of your building. Wood-based monitoring devices are included in the station at the time of installation, and your Authorized Operator shall make regular visit for signs of termite infestation.

II. Elimination When the monitoring devices show signicant termite activity, they are replaced with a Baitube device containing Recruit II termite bait that utilises chemical to eliminate termite colony.

III. Regular Monitoring Upon completion of elimination process, the bait stations are reinstated for further monitoring. One company that offers such services is Pied-Piper (Far East) Sdn. Bhd., Address: No. A8, Jalan SS15/8A, 47500 Subang Jaya, Selangor Darul Ehsan. Tel: (03) 5633 3744

Supplementaryreproductive(male or female)

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Soldiers

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Worker

Reproductiveafter loss of wings

Swarmeror winged reproductive(male orfemale)

Colony Life Cycle

Typical Subterranean Termite Life Cycle

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Signs of Termite Attack ough your soil under your home has been pre-treated with termiticide, it is strongly advised that you regularly look out for the common signs of termite infestation. e common signs are:

Pencil-thin mud tubes extending over the inside and outside surfaces of foundation walls, piers, sills, joists, etc.

The presence of winged (swarmer) termites, or their shed wings on windowsills and along the edges of oors.

Damaged wood hollowed out along the grain and lined with bits of mud or soil. Termite feeding (and the resultant damage) can even progress undetected in wood that is exposed, because the outer surface is usually left intact.

Prevention is the Best Cure OBSERVE Keeping an eye on things is your best defense against serious termite infestations. Most termites are discovered when soil is moist. Check your garden especially the area around the building for spoiled soil and moldy or rotten wood.

BUILD SMART If you intend to extend your house or construct garden structure, the subterranean termites can be kept away from wooden structures by using pressure-treated woods and concrete that has been chemically treated with dieldrin. Reinforcing concrete foundations is another way to prevent infestation. By extending concrete foundations at least 5-inches above the ground, subterranean termites will not be able to reach the wood or the interior of your home.

ELIMINATE MOISTURE Termites must live in a high humidity environment. By eliminating moisture, you will prevent future problems. Remove moist soil near the foundation of your home, clean up ponding water and fix plumbing leaks.

GET RID OF MOLD Termites thrive on moldy wood. You can prevent wood from molding by pruning back plants, bushes, and shrubs close to your home's foundation or building edge.

SEAL WOOD SURFACES Seal woods that will be exposed to moisture. Using an all-weather wood sealer on patios, window frames, door frames, and at wall edges will deter termites.

REPAIR OPENINGS Cracks, crevices, broken seals, split wood and similar items should be repaired immediately.

REMOVE DEAD TREES ROOTS If you have lost a tree or shrub near the house, you may want to dig the roots out, rather than let the natural decomposition process take its course.

KEEP THE ANTS Ants and termites are natural enemies. By not completely eliminating local ant colonies, you'll keep termites at arm's distance from your home.

What should you do if you nd termite activity? Do not panic! Termites damage wood slowly: it takes from 3 - 8 years for significant damage to result from a termite infestation. Detecting hidden termite infestation requires a trained eye. Most pest control firms perform inspections free of charge and will also alert the homeowner to any conditions they uncover which are conducive to termite attack.


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Termite damage to skirting,as shown in the image on the top


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1.2 Pest Prevention e first line of defence against pest invasion includes proper sanitation to limit the pest food and water and good house keeping, minimising harbourages and breeding sites.

It is advisable to engage the pest control company to carry out the pest control once every two months in order to keep pest such as termite, cockroaches and ants away from your home. e charge is RM 350.00 per year (excluding fogging). You may contact the same termite treatment contractor as mentioned above.

2. Kitchen, Sanitary Fittings And Fixtures

2.1 Long Bath / Jacuzzi Daily Cleaning For routine cleaning, use a sponge with water and cleaning detergent (mild soap). If it is stubborn dirt, wipe it off with some ordinary car wax. Do not use a scrubbing pad to clean the baths.

Minor Damage Minor scratches can be easily removed by using a sand paper (use grit 1000, then 1200 sandpaper) to sand off the deep scratches and then using a metal wax to polish the scratched spot.

Our Advice NOT to use Scoring powder and any rough cloth to scrub the long bath.

NOT to allow any strong Chemicals (such as Strong Acid and Alkaline OR drain Cleaner) to be REMAIN in the long bath.

NOT to step into the long bath with your shoes.

NOT to burn anything in the long bath.

2.2 Cultured Marble Basin Daily Cleaning For thorough routine cleaning, the vanity counter surfaces, basins and sinks may be cleaned with water and mild soaps, such as those used for hands or dishes. A quick wipe with a damp cloth removes most spill and water marks.

Minor Damage Stubborn Stains, cigarette marks and minor scratches may be easily removed by sanding (600 to 800 grit sandpaper) or buffing with a 3M Scotch-Brite Bath Scrub Pad (Cat. No. 6623) to restore the original sheen.

Deep Cuts And Scratches Deep cuts and scratches should be sanded first with 180-grit sandpaper. Sand again with 240 to 800 grit sandpaper to remove all traces of damage. Use a polishing compound with a low speed polisher until desired sheen is achieved.

Up-Keep Of Heavy Duty Area On heavy-duty areas, apply paste wax, and use a soft cloth to rub it. is activity is performed every month on surfaces that are continually exposed to water to prevent hard water residue build-up and other mildew stains.

Maintenance For repairing of major cuts, big scratches, chips and cracks, please consult the manufacturer.

Our Advice We recommend that you NOT allow harsh chemicals, such as lacquer thinner, turpentine, acetone, or stove and drain cleaners, to REMAIN in contact with the decorative surface.

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2.3 Ceramic Wash Basin Our Advice We recommend you use a 3M Scotch Brite Bath Scrub Pad (Cat. No. 6623) and cream cleanser like JIFF (both are available at most leading supermarkets on the detergent shelves). Squeeze the cleanser onto the Scrub Pad and rub in a circular motion to remove grime and stains.

2.4 Water Closet (WC) Water Overflow If water overows from the ush lever opening or into the WC, remove the WC cover. Check that the position of the float lever arm is pointing downward by 20 to 30 degree from the horizontal position. Flush the water and adjust the position of the lever arm by tightening the adjustment screw and jam it with the nut (the adjustment screw may become loose over use).

If the overow persists, turn o the water supply by turning anti-clock wise the stopcock / angle valve. Remove the lever arm by unscrewing the lever arm cap. Take care not to loose the piston (a small rod/arm) located at the centre of the lever arm cap. Remove the rubber seal located inside the lever arm cap housing. Flush away any small stone particle or debris by turning the stopcock/angle valve clockwise. Cleaning the rubber seal and finally re-assemble the float lever arm.

If overow persists, replace the rubber seal as it may have become hard. The rubber seal can be purchased from most DIY/hardware shops.

2.5 Kitchen Sink

Strainer Cover the outlet of the sink (into the bottle trap) with a strainer (available at DIY / Hardware shops) with holes of 2mm diameter. Do not allow food particles or waste of bigger than 2mm to be discharged into the bottle traps as they may accumulate and block the drain pipe. Removal Of Cooking Oil Never pour oil or any oil-based liquid down the sink. A rolled up old newspaper will absorb oil and can be put into the garbage bin. Oil will solidify and cause blockage in the drainpipe.

Manual Cleaning To clean the sink manually, remove the trap-cup below the sink by unscrewing the cup. Place a collecting bucket beneath to catch drips and flows. Take care not to lose the gasket in between. If the gasket is torn or worn out, replace it by taking a sample size of the gasket to the nearest hardware shop. Empty collected debris from the trap-cup into the collecting bucket below. Scrap away the murk around the throat of the sink outlet with a wire. Flush away the remaining murk by allowing water to flow from the top above.

Dampness Regularly check the cabinet below the sink for any dampness. Smell of dampness, is an indication of water leakage. Check all the bottle traps and piping joints for any leaks. A damp environment will attract ants, cockroaches and woodborers.

Do not de-frost any frozen / cold meat by placing it directly on top of the base of the sink or placing it in the water in the sink. is will cause condensation of water on the underside of the sink.

Open the cabinet door below the sink regularly to ventilate and remove bad odours.


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2.6 Floor Trap Easy Maintenance With the built-in debris container, maintenance is easy & simple. The trap can be easily cleaned from your own bathroom by just lifting the grating and removing the bowl to clean the debris. Remove collected hair in the shower area, floor trap every alternate day to prevent impedance of wastewater drainage. If any blockage occurs, call your plumber for professional help. Do not attempt to insert more objects into hole to free the blockage. It often worsens the condition.

2.7 Shower Rose / Basin Tap Removing Debris / Sediments Remove the shower rose or basin trap by using a counter clockwise motion and flush away debris.

Releasing Trapped Air After water cut, if there is no water in the shower rose, call a plumber to release the air that may have been trapped in the pipes. If there is no water in the shower rose downstairs get a plumber to release air that may be trapped in pipes. Alternatively, reverse the water flow by fixing a rubber hose onto another tap.

Removing Rattling If the pipes in the walls emit irritating rattling sounds when a tap is turned on, call your plumber to rectify the problem.

2.8 Solar Water Heater Our Advice Clean the solar glass panel with detergent and water to dislodge grime and dust. Never use abrasive scours on the panel as it will scratch the surface and change the efficiency.

Flush the solar tank and tubing by pumping water through the tubing to release muddy water and sediments.

Check the eciency of the heating element. Check that the gasket between the frame and glass is tact.

Do not attempt to open the glass panel yourself. This will void the guarantee and cause damage to the heat absorbers. It is recommended that the abovesaid procedures be carried out every year by the manufacturer.

2.9 Cold Water Tank Our Advice Access the ceiling plenum with a ladder and tread with care. Check the efficacy and buoyancy of the float and fulcrum adjustment. Check tightness of all joints. Check for any surface muck built-ups on the inner sides of tank. Scrub away the muck with a handled bar brush. Release any murky water from the lower compartment of tank where sediments have settled via the lower valve.

2.10 House Water Filter Cartridge Filter Wash the cartridge every two weeks and replace the lter as per manufacturers recommendation.

Ceramic Filter Wash with a soft brush and water jet every two weeks and replace as per manufacturers recommendation.

Sand Filter Do a monthly reverse ush and follow the instructions as per manufacturers recommendation.

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How can I locate a leak? The sound of running water helps. If you hear it, follow it to its source. Any wall stain is likely to be below the actual location of the leak and you'll probably need to remove part of the wall to find it. Most outside leaks occur at joints between two pipes or connections. Common locations for leaks are joints at the meter and the point where the water pipe enters the home or building.

Should I hire a plumber or do the work myself? You can save a lot of money if you do it yourself, but is it worth it? Obviously, changing a 15-sen tap washer yourself is better than calling a plumber with a minimum RM50 service call. In other situations, the choice may not be as clear. Before you attempt any large jobs yourself, consider the following:

Tools and equipment to complete the job Building codes and permits Your skills and experience Cost of materials

In some cases it is prudent to hire a plumber. Remember to get a few estimates from plumbers who are licensed by SYABAS and record/check their license registration and validity date.

How do I check whether there is a leak? In case of serious leaks whereby your water bill is several hundred ringgit, you are advised to do the following. Turn o the supply at the water meter unless water is required to ll the water tank or for kitchen use. Obtain quotations from SYABAS-licensed plumbers, who have valid PUAS license. Remember that such leaks are normally underground and may not be easy to detect or repair.

How often is my meter read? As a residential customer, your meter is read every two months (subject to change) by the Management Corporation. e bi-monthly averages of the previous months are used as estimates.

It is advisable to record your bill every month to keep track of any abnormality in meter reading or billings. Often, many owners do not realise there is a leak until they receive a huge water bill. Generally, a home consisting of 5 people consume USEFUL TIPS ON WATER CONSERVATION Save Money. Save Water. DON'T LET YOUR RINGGIT GO DOWN THE DRAIN!

DON'T DO THIS... Don't leave the water running while you are brushing teeth, shaving, washing dishes, washing the car, etc. Turn it off and on as needed. Don't turn the water on "full blast" in the shower or when using the sink as excessive water splashes to other area may require you to mop dry. Don't ush tissues, bags or trash down the toilet. A wastebasket doesn't cost money every time you use it.

DO THIS! Wash full loads in the washing machine and dishwasher. Install a solar hot water system, where possible, to save energy as well as water. Hot water cleans better. Make sure that your meter is read on schedule so that leaks are detected.


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3. Floor (External)

3.1 Concrete Imprint Flooring Periodic Cleaning Concrete imprint flooring require minimum maintenance except sweeping and washing. On a daily basis, sweeps off all dirt, mud with a normal broom. Only if necessary, you may use a garden hose to jet away all dirt.

Once a week, wash the concrete imprint floor with normal detergent. Scrub the dirt or any loose particles deposited in between the grooves. en using a garden hose, wash off all excess, dirt and let the floor dry out.

Yearly Maintenance Once a year, should you feel the surface needs brightening up, you may use some acid wash to wash off stubborn stains. In that case you may obtain this acid from any hardware shop. e mixing ratio is 1 part of acid to 10 parts of water. Always wet the floor surface before engaging an acid wash. Using a medium to hard broom, dip the broom into the bucket containing the acid. Scrub the floor thoroughly. After that wash off with garden hose to rinse all dirt. Leave it dry under the hot sun. Make sure it is completely dry before applying a sealer.

Applying Sealer Using a roller dip into the sealer. Remove all excess drip then rolls the roller forward and backward. Do it systematically portion by portion. Rest for 6-7 hours before applying the second roll.

Always close the sealer tin with its lid after usage.

As the sealer is highly combustible, do not smoke when you are using it.

Always wear hand gloves and eyewear to protect your eyes. Should you feel any irritable in your eyes wash quickly with water, then seek a doctor.

Keep the sealer away from children and put in safe storage at all times.

3.2 Lawns And Grass Gradient Grade or Contour your lawn slope at about 2% to prevent ponding of water on the lawn, which may cause fungus growth and retard grass growth.

Spiking Spike the lawn area to a depth of 75-100mm using an ordinary garden fork. Spiking should be done after a heavy rain, when the lawn is at its softest.

Top Dressing Top dress with coarse sand or river sand every year to improve drainage and aeration, and smother fungus growth. e lawn should be mowed before the top dressing is applied. Top dress a day or two after the spiking operation is over.

Fertilising Fertilise twice per month with a Low Chloride fertiliser (NPK 15:15:15) and water down to dilute the concentration and prevent scorching of grass.

Watering Unless there is rain, water the lawn every day. Water in the late afternoon (after 6.00pm) to minimize evaporation of water and increase water absorption by soil and grass.

Mowing Mow every fortnight to encourage growth and to keep the lawn neat and compact. Use a reel mower and avoid using rotary movers (usually powered by electricity or petrol engine), as the cutting motion of the latter tends to tear and loosen the grass.

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4. Floor (Internal)

4.1 Ceramic Tiles Routine Care Ceramic tiles are one of the most durable and easiest to maintain surfaces. With proper care and maintenance, it will retain its original beauty and luster for many years.

Tiled surfaces in your bathroom (tub, shower, vanity tops, etc.) may require a more thorough routine cleaning because of build-up of soap scum, body oil or hard-water stains. e use of pre-filter at incoming water main will help to reduce staining problems.

Glazed Wall Tiles For glossy surfaces, wipe with a damp cloth or sponge using a normal cleaning detergent. Window cleaners such as Windex or MagiClean may also be used. Wipe dry with a cloth.

Glazed Floor Tiles Sweep the floor or vacuum regularly to remove gritty particles. Damp a mop using a solution of water and mild detergent. Allow the floor to dry thoroughly either with the fan running at full speed or wipe dry with a clean and dry mop head / cloth.

Wall Tiles At Shower Area For joints that have stubborn stain, try using an old toothbrush with water to remove the stain.

Clean regularly with a tile cleaner or fungicide or ammonia. Dry with a towel after each use and leave the curtain or doors open between showers.

Our Advice PRECAUTIONS: 1. Do not walk on wet floor surfaces until the floor is dry as it can be very slippery and dangerous. 2. Use non-toxic, biodegradable, non-abrasive, environmentally friendly all purpose cleaner. 3. Always spot test on small portion of the area to see if the cleaner is suitable. 4. Avoid children touching, reaching the cleaning liquid or acid. Always keep any detergents in a safe place that is not reachable by children.

Dos Read and follow label directions for all detergents. Install the legs of table and chairs with protector. See your nearest tile distributor for advice on special cleaning needs. Clean the tiled surface regularly to avoid the accumulation of dirt, which may cause abrasions to the tile surface. Provide doormats at the entrance of rooms to prevent dirt from being brought inside. Donts Wax the tiles. This will make dirt and stains adhere to the tile surface and make these dicult to remove. Use a metal brush or a scouring pad to clean the tiles. The rough material will scratch the tile surface and wear away the glaze reducing the protection for your floor surface and leading to the adherence of stains.


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5. Doors and Windows 5.1 Hinges / Lockset Hinges Oil the fulcrum pin of door hinges once every six months with a lubricating oil.

Lockset Apply a small drop of lubricating oil into the keyhole and lock-bar spin. Activate the oil action by a repetitious locking and unlocking action until the oil has seeped into all crevices of lock mechanism.

Sliding Door (Aluminium) Keep the aluminium sliding door track / rail and roller clean. Lubricate them regularly for smooth movement and to reduce wear and tear.

6 Curtain + Cushion Fabrics + Decorative 6.1 Curtain / Cushion Fabrics Prevention For longer life, remove dust and dirt from curtain and cushion fabrics with a vacuum cleaner regularly.

Protection We recommend the use of 3M SCOTCHGARD Protector for Fabric and Upholstery once a year and after every cleaning (upholstery, chair cushions, table linens, throw pillows, quilts, window treatments, canvas shoes, and most washable fabric items) to keep it clean and looking brand new.

Do not use the protector on silk, wool, velvet, leather, vinyl, suede, imitation suede or Dry Clean Only fabrics and carpets. Use only on fabrics coded W or WS. Our Advice Read and follow strictly the instructions on the can.

Please test the colourfastness before using these two products by shaking the bottle and applying foam on a concealed surface. Wipe lightly with a white textile cloth. If the fabric bleeds or if the texture is aected (after drying), do not use.

6.2 Photo And Picture Frames Stopper Install a 6mm thick self-stick rubber pad on the back of the four corners of the frame, so that the frame is not in direct contact with the wall. is is to avoid gathering of the dust and dirt on the wall that may consequently blacken the wall.

Cleaning Remove all frames once a year to clean the wall and frames with a damp cloth.

7. Furniture 7.1 Table And Chair (Timber And Steel) Bolts And Nuts Screws, bolts and nuts used to fasten components together, may become loose, Tighten all bolts and nuts regularly to keep them firm and sturdy for years of use. Polishing of Outdoor Timber Furniture Polish outdoor timber table and chair regularly to prevent drying up and cracking. Apply appropriate wood oil sparingly and rub in well.

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8. Electrical and Mechanical 8.1 Auto-gate Motor Arm/ Guide/ Lock Clear sand and grit from moving arms, rollers, guides, and locks on a monthly basis.

Apply lubricanting oil regularly. is will smoothen the movement and impedes rainwater from rusting these parts.

Control Panel Ensure the control panel cover is closed tightly at all times to prevent water seepage. Do not touch the components inside. Remote Controller Check the remote controllers batteries every three months and replace if necessary.

Power Failure During a power failure, use the key to release the lock and open the gate manually.

Actuator / Motor Seal Check the rubber seal of motor actuator is intact. Make sure these are no oil leakages.

Check the gate alignment and adjust if mis-aligned. Do not allow anybody stand on the gate to avoid sagging of the gate and damages to the hinges.

e bearings of the four hinges should be lubricated. is should be done every six months.

8.2 Alarm System Sensors / Sirens Test all sensors (magnetic contact, vibration sensors and PIR motion detector) and sirens every 2 months. For details, please refer to the Alarm Users Manual.

Do not allow children to play with any sensors to prevent the alarm wires from becoming loose.

Control Panel To keep the control panel cover closed to ensure cleanliness of the control panel. Do not touch the component in the control panel. Passive Infra Red Detector (PIR) Do not place any heat emitting source next to the PIR Motion Detector.

Power Down e following steps may be taken to power down the security alarm system in case of system malfunctions:

PRECAUTIONS: 1. Your hands should not be wet. 2. Do not touch any other wires besides the battery terminal probes. 3. Do not touch the transformer or disconnect any wires from transformer. 4. Shut off your ELCB power before working on the alarm system.

TOOLS: 1. Test pen or screw driver. 2. Some insulation tape e.g. PVC tape.

STEPS: 1. Do not panic. 2. Reach for the alarm control box and open it using the key provided. 3. Disconnect one or both the battery terminal probes linked to the battery. 4. Using the screwdriver, unscrew the battery terminals.Take out the wires and quickly tape them with PVC tape at the exposed tips so as not to cause any shorting. 5. Tidy up and close the cabinet (system completely down now and wait for rectification works). Call supplier for any required assistance.


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8.3 Air-conditioners e lack of maintenance is one of the biggest reasons why air conditioners break down. Not only will you feel the discomfort and inconvenience of having your air conditioner unit not working, it will also consume higher energy and have a lower cooling capacity. In the worst scenario, it could pose a health hazard when fungus grows in the air conditioner.

e performance of air conditioners begins with proper installation and commissioning. After that, regular and proper maintenance is necessary for the air conditioner to remain in peak condition.

Installation and Commissioning When you engage a contractor to install the unit, you must ensure that the contractor checks the drainpipe to ensure there are no blockages or clogging. To check the drainpipe, pour water into the pipe and make sure the water flows out from the outlet, which is normally located at the parameter drain or floor trap.

Always insist on taking a copy of the operation and maintenance manual, and also warranty card from the contractor or the supplier after installation. Read the manual carefully to fully understand the content. Keep the manual in a handy place for easy reference.

Basic Maintenance It is easy to maintain an air conditioner. ere are two kinds of maintenance. e first is the basic maintenance that you can do on your own. It starts with washing the air filter yourself. Most, if not all split air conditioners come with air filters. e function of the air filter is to prevent dust in the room from sticking to the cooling coil.

Cleaning of Air Filters Turn off the air-conditioner and switch off the mains. Open the front grill and remove the filters. Remove dirt using a vacuum cleaner, wash the back of the air filters with water (and mild household detergent, if necessary). Let the air filters dry thoroughly before reinstalling. Please make sure the word FRONT is facing you as you slide the air filters back into place. CAUTION - Do not use thinner, benzene, scouring powder or cloths soaked in caustic chemicals to wash the air conditioner.Cleaning must be done once every two weeks to ensure efficiency of air flow.

Cleaning of Front Panel CAUTION - Check your user operation manual for instructions as design, installation and removal varies from different manufacturers. Raise the front panel to its full extent. Slide the two taps (left and right) to the UNLOCK position. Raise the front panel to a position slightly higher than horizontal and pull to remove. Remove dirt by vacuum cleaner and/or wash with wet piece of cloth. Leave it to dry before re-installing.

Preventive Maintenance is kind of maintenance is best carried out by contractors. As the name implies, preventive maintenance is carried out to minimize breakdown and to make sure the air conditioner is in optimum running condition.

Preventive maintenance is recommended at least once every year.

External Unit For the external unit, lightly scrape fins with a non-organic brush and wash down with lukewarm water. If grease or stubborn debris is present, cleaning with chemicals is recommended. Care has to be taken to ensure that the fins are not dented or punctured.

Internal Unit For the internal unit, use a blower to remove the light dust and dirt on the front panel. If it is too dirty, remove and clean it with water and a non-abrasive chemical. Removed air filters and clean with water.

Gas Pressure Check that the gas pressure is sufficient by using a pressure gauge. If the gas pressure is low, additional gas needs to be added. Check for leakages at connection by applying some soap bubble foam onto it.

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ermostat Check the functionality of the thermostat and make sure the condenser does not cut in/off too often (i.e. every five minutes). When the thermostat does not function properly, the condenser will run endlessly and this will result in a shorter lifespan for the compressor motor.

Drain Pipe Clear the drainpipe by using compressed air to avoid potential blockage. After this, run the air conditioner and check the drain pipe outlet (located in the drain or bathroom floor trap to make sure that water is draining.)

Overhaul Service For old units, there is a high possibility that the coil and the blower fan may be clogged with dirt. is is especially if your house is located near the main road or construction area. e cooling capacity of the unit will drop significantly and the unit will be running inefficiently.

In this case, the contractor has to do a chemical cleaning to remove the stubborn dirt. is is called an overhaul service. Overhaul service is carried out only when it is necessary. Nevertheless, the frequency of overhaul service can be minimized if we clean the air conditioner unit regularly.

An overhaul service may be required for old air conditioners when necessary. e coil and the blower fan may be clogged with stubborn dirt or grease.

Both the internal and external unit of the air conditioner will be removed or taken down for thorough service and chemical cleaning.

Trouble Shooting Often, we find ourselves helpless when some of our electrical appliances are not working. is is especially when we want to use it at night. Just what can you do when your air conditioner is not working?

Some of the tips given below are quite easy to follow. For problems you cannot handle, call in the experts. Keep the contact number of your contractor handy. A copy of the manual always comes with the purchase of the air conditioner unit. Keep your copy in a safe place for easy reference.

If the air conditioner does not cool eectively Check the temperature of the remote and make sure it is set correctly. Check the mode setting of the remote control. Make sure the intake or outlet vents of the outdoor unit is not obstructed and running smoothly. Check all windows and doors to ensure they are closed. Check the air lter. Clean the lter if it is dirty.

If the air conditioner does not work Check the circuit breaker or air-con starter and reset it if it has tripped. Check the power switch in the air conditioner internal unit switch to make sure it is at I or ON.

If water drips from internal air conditioner unit Check if the air-con drain pipe blocked. Check if the air-con drain pipe is properly connected to the conceal air-con drain pipe.

If the room has a peculiar odour Check if there is stagnant water in the tray of the internal air-con unit. Check if there is any damp or wet carpet, furniture or clothing in the room. Ventilate the room 30 minutes to an hour per day.

If the air conditioner unit does not respond to the remote control Check the battery in the remote control and change the battery if it is weak. Check the electrical supply and turn it ON. Check the air-con starter ( if any ) and make sure it is switched ON. If the unit has just been restarted, please wait three minutes before the air-con begins operation.


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8.4 Main Switchboards And ELCB Testing of ELCB Check workability of ELCB by pressing the red test button. It would trigger by turning off the whole circuit in the house.

If ELCB persistently trips when certain appliance in the house is being used, switch off all the MCBs and switch on one by one. If ELCB trip when a particular MCB is switched on, then that particular circuit is giving the problem. us, send the suspicious/dangerous appliance to electrician for repairs.

Lightning Violent lightning at night can trigger the same. Get up and turn off the Main Switch first, then turn on the ELCB next, then the Main Switch on again and the whole system should re-ignite the circuit in the house. Torch Light Always keep a portable torch light by the bedside and another in a kitchen cabinet.

Our Advice Do not attempt to change the MCBs / switches in the electrical board. Please engage a qualified electrician to do the job. When in doubt, consult your regular electrician.

8.5 External Switch Socket Outlet Point At Patio / Drive Way An external 13Amp switch socket outlet point is provided at your patio for your convenience when electricity supply is required to power your water jet or vacuum cleaner.

is switch socket outlet is controlled by a single MCB that is labeled in the electrical Distribution Box. Always switch off the MCB when the switch socket outlet is not in use. is is to prevent misuse by the intruder.

8.6 Automatic Motion Sensor Light Always leave the automatic motion sensors light (AMSL) on. e AMSL has a photocell that will cut off the lighting during daytime.

8.7 Night Lighting Bright environment is one of the best deterrence against un-invited intrusion.

During night, we recommend you to switch on a minimum of the following lights 1. Gatepost lights (2 nos.) 2. Main door entrance light / car porch light (1 nos. ) 3. Back / side yard lights ( 2 nos.)

Use energy saving bulbs of 20 watts (equivalent to 100 watts output).

8.8 Spare Bulbs

Keep bulb free of dust at all times to obtain maximum lighting output. Avoid touching bare bulbs with your fingers, and use a clean, dry cloth to wipe away dust.

Always keep a supply of spare bulbs in the house.

A combination of warm and cold lighting lents a conducive environment.

Always dispose of spare bulbs and breakables like glass, wrapped in newspaper, then a plastic bag before discarding.

Discard fluorescent tubes with extra care to ensure it does not cut anyone as it contains mercury vapour, which is extremely dangerous.

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9. Infrastructure And Community Services 9.1 Street Lights Since early 2000, the maintenance work which include switching and repairing of faulty light, replacing damaged / knocked-down streetlight poles, is under the responsibility of the MBSA. Immediately report any streetlight that is faulty to MBSA - at Tel 5510 5811 or alternatively contact TNB at 15454 or 03-7955 7733. Please inform MBSA / TNB on the following particulars:

a. Your name, address and contact telephone. b. Streetlight pole number (note: there is a pole number printed on the lower part of the street light pole by TNB for easy reference i.e. F1/1 1Y2) c. e location of the faulty streetlight (such as it is located in front of house No. 3, Jalan Pulau Angsa)

9.2 Domestic Waste Collection Healthy waste disposal habits - put your waste into garbage bags and seal it tightly. Place it into the garbage bin with fitting lid. Do not hang your garbage bags on the fencing or place it out in the open. Never throw waste into the drain or stream.

9.3 Garden Waste Collection If you have collection problem, please contact

AG Premier Multiservices Sdn Bhd Services Department (the MBSA appointed contractor) Tel: 03-3374 9759 Website :www.agpremier.com

9.4 Road Side Drain If you notice any stagnant water in your drain, this may be caused by blockage of debris / waste from house renovation. You may call Alarm Flora Sdn Bhd, the MBSA appointed contractor at Tel. 03-5548 8640 or call MBSA Hotline at Tel. 03 5510 5811, or e-mail [email protected]

10. Home Renovation

10.1 MBSA Approval If you intend to carry out any renovation that involves building structures, walls or plumbing, you are required to obtain approval from Building Department of MBSA. We suggest you seek professional advice such as from an Architect or any other competent professional.

You can also purchase a copy of the MBSA guidebook, Buku Panduan Kerja-kerja Kecil Bangunan Untuk Dikemukakan Oleh Pemilik Bagi Kelulusan MBSA(Hand Book On Minor Building Works To Be Submitted By Owner For Approval By MBSA) and it is available from the Building Department Enquiry Counter located at

Jabatan Bangunan Majlis Bandaraya Shah Alam Tingkat 8, Lif A Wisma MBSA Persiaran Perbandaran 40000 Shah Alam Selangor Darul Ehsan Tel: 03-5510 5133 ext. 212, 417 Fax: 03-5513 9472

It is an offence and you may be fined if you start renovation works without approval from MBSA. If your renovation does not comply with the building by-laws and other requirements of the local authority, you will be required to demolish any renovation affected


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10.2 Renovation Deposit Residents who wish to carry out renovation work (carpentry, masonry or electrical) are required to complete an application form and pay to Sunway City Sdn Bhd, a deposit of RM 1,000.00 before the renovation work can be carried out. e deposit is meant to ensure that works by the contractor shall not cause inconvenience to others during and after the completion of all works. Full deposit will be refunded upon completion of works and clearing of all construction debris. Residents shall refer to the Deed of Mutual Covenants. Payment in the form of cheque shall made payable to Sunway City Sdn Bhd and delivered to the following address:

Customer Care Oce 2nd Floor, No. 4, Jalan Pulau Angsa U10/1B Sunway Alam Suria Seksyen U10 40170 Shah Alam Selangor Darul Ehsan

e developer reserves the right to forfeit the deposit if the residents or contractors are found to have misbehaved and / or place their renovation debris on any part of the common property.

10.3 Waste Disposal Do not store any waste material removed from the house onto the road or road shoulder especially on the grass, around the trees and on top of the drain cover. It is strongly suggested that you (or your contractor) hire a waste bin, which can be parked on the road shoulder next to your house for the disposal of waste.

Generally, waste bins are available in two sizes: 20 cubic yards 7 cubic yards

ey may be purchased from:

AG Premier Multiservices Sdn Bhd Selangor Service Area 2 Jalan SS 8/2, Kelana Jaya 47300 Petaling Jaya Selangor Darul Ehsan Tel : 03-3374 9759 Fax : 03-7874 8615 TollFree : 1-800-880-880

Please do not heap any waste on the road or road shoulder and to be carted away later using a small lorry. Sometimes your waste may end up on river banks or kampong road sides, which will pollute our own environment. Please help to save the earth for our future generation.

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10.4 Structural And Plumbing Work If your renovation work requires hacking of structural elements of the building, please contact the Structural Engineer (refer to Project Information Section).

If your renovation involves any change or addition to your existing plumbing work (such as discharge from washing machine, basin or sink), please ensure that all new discharge is connected to the sewer, by joining the new or altered plumbing to the existing floor traps, gully traps or manholes. Do not discharge any household water or waste particularly from sink into the your house drain or road side drain. All untreated household water and waste not only pollute our environment, any food waste will also attract cockroaches and rats to your house.

10.5 Electrical And Alarm If your renovation involves the electrical or alarm systems, we suggest that you seek the service of the original sub-contractors as listed below:

Suncom Electric Engineering Sdn Bhd No. 6, Jalan BK 5B/1 Bandar Kinrara 47100 Puchong Selangor Darul Ehsan Tel: 03-8062 9593


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11. Home Maintenance Calendar

is following calender is provided as a recommended guide to support your efforts in maintaining your property:

MonthItemNo

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

A Kitchen & Sanitary Fittings & Fixtures

1 Long bath / Jacuzzi (Cultured Marble Type, Non-Ceramic Non-Enamel Ware)

2 Vanity top wash basin (Cultured Marble Type, Non-Ceramic Non-Enamel Ware)

3 Ceramic wash basin (Ceramic Type)

4 Kitchen sink outlet S-bend

5 Floor trap

6 Shower rose

7 Solar water heater panel & tank

8 Cold water tank

9 House water filter

B Floor (External)

1 Imprint concrete

2 Lawns and grass

C Floor (Internal)

1 Parquet / Timber strip flooring

2 Timber flooring in front of bathroom (Easily Wet Area)

D Roof

1 Gutter

2 Roof tiles and sisalations (Aluminium Foil)

E Door & Window

1 Hinges / Lockset

F Curtain & Cushion Fabrics

1 Curtain / Cushion fabrics

2 Photo + picture frames

G M

SUNWAY ALAM SURIA OWNER'S MANUAL

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Transcript of SUNWAY ALAM SURIA OWNER'S MANUAL