SUMO Weekly Metrics

7/31/2019 SUMO Weekly Metrics

1/279

Week INCLUDING (metrics Fri - Thur): #VALUE!Total active SUMO contributors Not sure

Total visitors Dashboard -3.32%Total page views Dashboard -2.41%Number of new SUMO accounts Database 48.55%

Active Army of Awesome contributors Metrics -30.36%

Active forum contributors Database 255.56%Active forum contribs who reg this week Database 500.00%# Replies by forum contributors Dashboard 97.37%Forum votes+questions per SUMO visitor Calculated #DIV/0!

Avg. forum thread answer time (median time

to first response, hours)

Database #DIV/0!

New forum threads Dashboard -7.99%"I have this problem" questions votes Dashboard -32.93%Total helpful votes Dashboard 18.14%Total not helpful votes Dashboard 93.08%

Questions with 0 replies Dashboard -30.93%

Questions with helpful answers Dashboard -75.55%Questions with status solved Dashboard 411.76%Questions with replies but no helpful answers Dashboard 32.01%

Votes+Questions with 0 replies Dashboard -33.55%Votes+Questions with helpful answers Dashboard -3.13%

Votes+Questions with status solved Dashboard 10.98%Votes+Questions with replies but no helpfulanswers

Dashboard -20.74%

Questions with 0 replies Duplicate -30.84%Questions with helpful answers Duplicate -75.52%Questions with status solved Duplicate 412.40%

Questions with replies but no helpful answers Duplicate 32.17%

Votes+Questions with 0 replies Duplicate -25.75%Votes+Questions with helpful answers Duplicate 8.25%Votes+Questions with status solved Duplicate 24.02%Votes+Questions with replies but no helpfulanswers

Duplicate -11.43%

#DIV/0!% of threads with a reply Dashboard 8.21%

Answer rate Dashboard 13.95%

Active KB contributors Database 7.32%Active KB contribs who reg this week Database -50.00%Average article helpful % Dashboard 0.64%


2/279

Biggest Unhelpful/Helpful Gap Database

Biggest change in helpfulness %age (week ov Database


3/279

Helpfulness of top viewed articles Dashboard


4/279

Biggest change in views (2week over 4week) #VALUE!


5/279

Locales by activity Database #VALUE!

Top articles searched for Webtrends #DIV/0!


6/279

2012-02-02 - 2012-02-09 2012-01-27 - 2012-02-02

3142420 32503986449047 6608426

4544 3059

39 56

64 1818 3

3381 1713

1335 145118615 27756

2162 1830

1757 910527 763

67 274348 68

664 5034618 6950

10433 107706770 6100

3909 4932

32.81% 47.45%4.17% 17.04%

21.67% 4.23%

41.34% 31.28%

17.95% 24.17%40.55% 37.46%26.31% 21.22%15.19% 17.15%

82.05% 75.83%66.86% 58.67%

44 413 6

66.4008 65.9761


7/279

Latest Firefox issues (-252)Installing a previous version of Firefox(-140)Options window - Tabs panel (-128)Common questions after upgradingfrom Firefox 3.6 (-115)No sound in Firefox (-100)

Username and password notremembered (-89)Firefox cannot load websites but otherprograms can (-88)Firefox will not start (-77)Cannot connect after upgradingFirefox (-76)Navigation Toolbar items (-70)

Error loading web sites (-95)Firefox will not start (-72)What happened to the BookmarksToolbar? (-69)Options window - Tabs panel (-67)Username and password notremembered (-50)

Firefox does not ask to save tabs andwindows on exit (-48)Printing a web page (-45)No sound in Firefox (-43)Firefox cannot load websites but otherprograms can (-40)Firefox hangs (-34)

Latest Firefox issues (-40.74)

Add-ons are disabled after updatingFirefox (-22.07)Firefox does not ask to save tabs andwindows on exit (-20.88)Resetting preferences (17.50)What is BrowserID and how does itwork? (-16.21)

Firefox crashes (-16.09)How to sync Firefox settings betweencomputers (-15.33)

Warning Unresponsive script (14.80)How do I use the Awesome Screen? (-14.62)

Add-ons Blocklist (13.50)

Firefox does not ask to save tabs and

windows on exit (-20.29)Using themes with Firefox (19.10)Options window - Content panel (-17.61)Navigation Toolbar items (17.41)Safe Mode (17.03)Installing Firefox on Linux (16.04)

Options window (-14.76)Managing profiles (-14.75)Firefox has just updated tab shows

each time you start Firefox (-13.24)No sound in Firefox (13.11)


8/279

plugin crash reports 79.38% (3526votes total) 90973 viewshow to set the home page 75.69%(510 votes total) 24150 viewsprivate browsing 0.00% ( votes total)24128 viewsask 42.61% (629 votes total) 13181

viewsupdating firefox 76.53% (294 votestotal) 11030 viewsprofiles 51.41% (142 votes total) 9383viewshow to clear the cache 91.37% (313votes total) 9192 viewsthe adobe flash plugin has crashed

73.72% (586 votes total) 9028 viewspop-up blocker 55.76% (269 votestotal) 8321 viewsoptions window - general panel44.21% (95 votes total) 8038 views

enabling and disabling cookies74.24% (264 votes total) 7520 viewsthe bookmarks and history system willnot be functional 71.63% (141 votestotal) 7125 viewshow to make firefox the defaultbrowser 88.15% (346 votes total)7078 viewsoptions window - advanced panel

56.67% (90 votes total) 6862 viewsclear recent history 80.75% (161votes total) 6552 views

plugin crash reports 82.31% (5900votes total) 94468 viewsprivate browsing 0.00% ( votes total)24869 viewshow to set the home page 74.26%(575 votes total) 23404 viewsask 46.85% (698 votes total) 13420

viewsupdating firefox 79.47% (302 votestotal) 10358 viewsthe adobe flash plugin has crashed71.05% (836 votes total) 9303 viewsprofiles 60.45% (134 votes total) 9237viewspop-up blocker 57.05% (312 votes

total) 8891 viewshow to clear the cache 92.18% (307votes total) 8504 viewsoptions window - general panel55.56% (90 votes total) 8017 views

enabling and disabling cookies74.49% (247 votes total) 7904 viewsoptions window - advanced panel54.12% (85 votes total) 6965 viewsthe bookmarks and history system willnot be functional 81.03% (232 votestotal) 6891 viewshow to make firefox the defaultbrowser 83.28% (329 votes total)

6655 viewsclear recent history 82.82% (163votes total) 6408 views


9/279

firefox crashes when working with pdffiles 107 (756)firefox-takes-long-time-start-up 105(740)sync-firefox-between-desktop-and-mobile 1167 (269.303797468354)new tabs do not appear to the right of

the last tab 549 (264.179104477612)what-panorama 3807(236.902654867257)using outlook web access in firefox141 (235.714285714286)firefox does not work 129(226.582278481013)exporting data to safari 528

(202.578796561605)answering-support-questions 186(198.795180722892)surf-web-with-mobile-firefox 223(198.327759197324)

how-do-i-use-awesome-screen 547(195.27665317139)certificate contains the same serialnumber as another certificate 165(186.95652173913)firefox does not ask to save tabs andwindows on exit 2261(185.119798234552)add-a-device-to-firefox-sync 9466

(184.627527625348)mobile-keyboard-shortcuts 102(166.666666666667)

ask/discuss/158 114 (812)firefox crashes when working with pdffiles 76 (508)right-clicking does not work 74 (492)add-a-device-to-firefox-sync 10788(383.170977494122)answering-support-questions 198

(374.251497005988)the image cannot be displayedbecause it contains errors 53 (324)sync-firefox-between-desktop-and-mobile 997 (295.634920634921)certificate contains the same serialnumber as another certificate 163(266.292134831461)

new tabs do not appear to the right ofthe last tab 459 (264.285714285714)how-do-i-use-awesome-screen 490(237.931034482759)contributor home page 213

(236.758893280632)what-panorama 3325 (232.5)firefox consumes a lot of cpuresources 999 (225.938009787928)how to enable and disable windowspresentation foundation 191(215.702479338843)bookmark tags 734(206.471816283925)

surf-web-with-mobile-firefox 202(199.259259259259)high memory usage 839


10/279

fr (53)ja (42)nl (42)en-US (33)es (18)cs (13)it (7)

hu (4)fi (2)pl (2)tr (2)de (1)ro (1)zh-CN (1)he (1)

ko (1)sk (1)bn-IN (1)sr-CYRL (1)

fr (41)pl (35)en-US (35)zh-CN (22)it (18)de (17)sl (13)

hr (12)pt-BR (4)es (4)nl (4)

ja (2)ko (2)ro (2)tr (1)

hi-IN (1)eo (1)id (1)


11/279

2012-01-20 - 2012-01-26 2012-01-13 - 2012-01-19

3109304 25689566269140 5362047

3354 3458

39 35

16 143 2

1666 1725

1608 172327144 252131570 890

877 798780 479

206 21587 48

650 4666601 5661

9157 88686083 6119

5095 4794

45.27% 39.65%11.96% 17.80%5.05% 3.97%

37.72% 38.58%

24.51% 22.25%34.00% 34.86%22.58% 24.05%18.92% 18.84%

75.49% 77.75%56.58% 58.91%

32 433 10

68.9759 67.2621


12/279

Error loading web sites (-73)Firefox will not start (-73)What happened to the Bookmarks Toolbar?(-64)Navigation Toolbar items (-58)No sound in Firefox (-49)Firefox cannot load websites but other

programs can (-48)Printing a web page (-46)Firefox prints pages in a different layout (-36)Lost Bookmarks (-34)Options window - Tabs panel (-34)

Error loading web sites (-68)Firefox will not start (-65)No sound in Firefox (-57)Printing a web page (-52)Navigation Toolbar items (-49)Firefox prints pages in a different layout (-49)What happened to the Bookmarks Toolbar? (-48)

Lost Bookmarks (-44)Username and password not remembered (-43)Firefox cannot load websites but other programscan (-38)

Firefox is stuck in Safe Mode (26.48)

Bookmarks Toolbar (-16.54)Basic Troubleshooting (15.58)How do I install Firefox on a mobile device?(15.23)Options window - General panel (15.11)Bookmarks and toolbar buttons not workingafter upgrading (14.07)

What happened to the Status Bar? (-13.02)Profiles (12.96)Options window - Tabs panel (-12.45)

Options window (12.03)

Is my Firefox problem a result of malware (-25.48)

Firefox cannot connect securely because the SSLprotocol is disabled (24.08)How do I install Firefox on a mobile device? (-21.43)Firefox is stuck in Safe Mode (-20.93)Firefox has just updated tab shows each time youstart Firefox (20.89)

How do I install the Flash plugin? (-20.51)This connection is untrusted (19.84)Navigation Toolbar items (-18.92)

Basic Troubleshooting (-18.53)Tabbed browsing (-16.51)


13/279

plugin crash reports 80.39% (6027 votestotal) 127698 viewsprivate browsing 0.00% ( votes total) 26051viewshow to set the home page 75.00% (564votes total) 23504 viewsask 40.85% (590 votes total) 14707 views

the adobe flash plugin has crashed 72.73%(990 votes total) 12147 viewsupdating firefox 69.55% (266 votes total)10649 viewsoptions window - general panel 42.34%(111 votes total) 9974 viewsprofiles 47.76% (134 votes total) 9478views

pop-up blocker 56.46% (271 votes total)9309 viewsthe bookmarks and history system will notbe functional 78.32% (226 votes total) 9127views

how to clear the cache 91.49% (282 votestotal) 8466 viewsoptions window - advanced panel 57.00%(100 votes total) 7624 viewsenabling and disabling cookies 82.07%(251 votes total) 6754 viewsadd-a-device-to-firefox-sync 69.77% (43votes total) 6574 viewsfirefox crashes 48.95% (143 votes total)

6540 viewsclear recent history 80.36% (168 votestotal) 6389 views

plugin crash reports 81.32% (5925 votes total)126354 viewsprivate browsing 92.31% (1067 votes total)26624 viewshow to set the home page 74.30% (568 votestotal) 23416 viewsask 46.79% (624 votes total) 14784 views

the adobe flash plugin has crashed 73.61% (951votes total) 13894 viewsupdating firefox 76.24% (282 votes total) 9933viewsprofiles 48.80% (125 votes total) 9599 viewsoptions window - general panel 55.79% (95 votestotal) 9485 viewsthe bookmarks and history system will not be

functional 78.80% (217 votes total) 9012 viewspop-up blocker 60.42% (240 votes total) 8942viewshow to clear the cache 88.81% (295 votes total)7636 views

options window - advanced panel 60.00% (80votes total) 7314 viewsenabling and disabling cookies 77.68% (233votes total) 6916 viewsfirefox crashes 56.10% (123 votes total) 6717viewsclear recent history 80.84% (167 votes total)6372 viewshow to make firefox the default browser 85.00%

(320 votes total) 6132 viewskeyboard shortcuts 87.71% (179 votes total)6015 views


14/279

answering-support-questions 125 (900)ask/discuss/158 103 (724)pages that use the flash plugin crash onmac 67 (436)uninstalling internet explorer 62 (396)add-a-device-to-firefox-sync 8144(392.084592145015)

need help with thunderbird 51 (308)certificate contains the same serial numberas another certificate 144 (284)how-do-i-use-awesome-screen 457(273.824130879346)upgrade-firefox 477 (258.646616541353)firefox crashes due to old google desktopversions 263 (253.020134228188)

assistive technology compatibility 97(243.362831858407)what-panorama 2507 (223.588254275573)what-add-bar 1802 (217.393218846323)change-preferences 145

(215.217391304348)sync-firefox-between-desktop-and-mobile770 (211.111111111111)bookmarks toolbar 1954(209.667194928685)what-happened-bookmarks-toolbar 542(205.782792665726)deleting cookies 8094 (199.334319526627)firefox is slow 1644 (194.359892569382)

some text shows up bold after upgrade 181(189.6)firefox consumes a lot of cpu resources 842

pressing enter does not work in the location bar101 (708)answering-support-questions 83 (564)private browsing/discuss/98 76 (508)the page is not redirecting properly 1486(492.03187250996)need help with thunderbird 65 (420)

how to set up firefox home on your iphone 8337(407.579908675799)vor- und zur?ck- und andere elemente dersymbolleiste fehlen 62 (396)importing bookmarks and other data from flock174 (337.735849056604)how the phishing and malware protection in firefoxworks 54 (332)

firefox crashes due to old google desktop versions232 (272.690763052209)what-panorama 2112 (256.305356389709)bookmarks toolbar 1885 (249.559573481687)what-add-bar 1506 (246.008041355543)

where-can-i-find-my-firefox-sync-key 2946(245.87613736425)add-a-device-to-firefox-sync 4109(242.916753598999)firefox is slow 1682 (239.455095862765)what-are-app-tabs 2968 (235.367231638418)what-happened-bookmarks-toolbar 467(230.035335689046)

javascript 3791 (227.374784110535)

what-happened-status-bar 631(220.304568527919)running firefox on mobile devices 324


15/279

zh-CN (49)fr (46)de (27)en-US (21)it (13)pl (12)es (11)

tr (6)cs (3)et (2)pt-BR (2)

ja (2)ro (2)ko (1)th (1)

fr (79)zh-CN (38)pl (29)es (17)en-US (17)nl (13)it (10)

ja (9)tr (8)de (4)ar (3)ko (2)cs (1)th (1)el (1)

pt-BR (1)zh-TW (1)


16/279

2012-01-06 - 2012-01-12 2011-12-30 - 2012-01-05

3584969 102738909006356 3956100

2909 5484

37 45

13 273 6

1479 2359

1208 175824234 383041251 4788

817 4696283 564

164 6567 295

443 5415033 9318

7992 176436018 7726

4505 5222

29.57% 38.50%17.14% 4.44%7.00% 20.14%

46.29% 36.93%

21.37% 23.35%33.94% 44.21%25.56% 19.36%19.13% 13.08%

78.63% 76.65%59.50% 63.57%

406 13

68.0205 70.2531


17/279

Firefox will not start (-70)Error loading web sites (-55)Firefox prints pages in a different layout (-51)Options window - Tabs panel (-51)No sound in Firefox (-49)Navigation Toolbar items (-45)Username and password not remembered (-45)

Lost Bookmarks (-39)Printing a web page (-38)Firefox hangs (-37)

No sound in Firefox (-107)Installing a previous version of Firefox (-66)Firefox cannot load websites but otherprograms can (-66)Error loading web sites (-64)Lost Bookmarks (-61)Username and password not remembered (-

55)Options window - Tabs panel (-46)Printing a web page (-38)Firefox is stuck in Safe Mode (-36)What happened to the Status Bar? (-34)

Managing profiles (26.67)

How do I install Firefox on a mobile device? (23.19)Basic Troubleshooting (21.01)How do I install the Flash plugin? (20.25)How to sync Firefox settings between computers(19.62)Firefox cannot connect securely because the SSLprotocol is disabled (-18.18)

Options window - Applications panel (17.34)Options window - Security panel (14.79)Firefox has just updated tab shows each time you

start Firefox (-13.42)Customizing Firefox with add-ons (13.30)

How do I upgrade my graphics drivers? (22.62)

Bookmark folders (17.50)Lost Bookmarks (16.88)How do I get the Firefox Button? (-15.94)Uninstalling Firefox (13.47)Menu bar is missing (12.63)Options window - Applications panel (12.12)Firefox hangs (11.67)

Cannot connect after upgrading Firefox (11.27)Safe Mode (11.24)


18/279

http://support.mozilla.org/en-us/home 0.00% (votes total) 994217 viewshttp://support.mozilla.org/de/home 0.00% (votes total) 248186 viewshttp://support.mozilla.org/en-us/search 0.00%( votes total) 208331 viewshttp://support.mozilla.org/es/home 0.00% (

votes total) 179621 viewshttp://support.mozilla.org/ru/home 0.00% (votes total) 167399 viewshttp://support.mozilla.org/en-us/kb/using thewindows media player plugin with firefox0.00% ( votes total) 158939 viewshttp://support.mozilla.org/fr/home 0.00% (votes total) 146417 views

http://support.mozilla.org/en-us/kb/plugin crashreports 0.00% ( votes total) 111334 viewshttp://support.mozilla.org/pt-br/home 0.00% (votes total) 91966 viewshttp://support.mozilla.org/pl/home 0.00% (

votes total) 80466 viewshttp://support.mozilla.org/en-us/kb/privatebrowsing 0.00% ( votes total) 59608 viewshttp://support.mozilla.org/en-us/kb/how to setthe home page 0.00% ( votes total) 58561viewshttp://support.mozilla.org/it/home 0.00% (votes total) 50549 viewshttp://support.mozilla.org/de/search 0.00% (

votes total) 48258 viewshttp://support.mozilla.org/en-us/kb/updatingfirefox 0.00% ( votes total) 46490 views


19/279

http://support.mozilla.org/en-us/home 931700(7453500)http://support.mozilla.org/de/home 228502(1827916)http://support.mozilla.org/en-us/search 196518(1572044)

http://support.mozilla.org/es/home 171448

(1371484)http://support.mozilla.org/ru/home 154289(1234212)http://support.mozilla.org/en-us/kb/using thewindows media player plugin with firefox148840 (1190620)http://support.mozilla.org/fr/home 134155(1073140)

http://support.mozilla.org/en-us/kb/plugin crashreports 104898 (839084)http://support.mozilla.org/pt-br/home 85529(684132)http://support.mozilla.org/pl/home 74939

(599412)http://support.mozilla.org/en-us/kb/privatebrowsing 56781 (454148)http://support.mozilla.org/en-us/kb/how to setthe home page 55528 (444124)http://support.mozilla.org/it/home 46753(373924)http://support.mozilla.org/en-us/kb/updatingfirefox 44463 (355604)

http://support.mozilla.org/de/search 44048(352284)http://support.mozilla.org/es/kb/reportes de


20/279

fr (160)pl (69)es (36)zh-CN (32)en-US (27)ta-LK (12)ko (11)

ja (8)de (7)it (7)nl (6)pt-BR (4)cs (4)tr (3)et (1)

rm (1)

en-US (18)de (18)it (14)cs (10)es (9)ro (8)

ja (6)

nl (4)th (4)he (3)pt-BR (3)el (2)bn-IN (1)sl (1)zh-TW (1)

hu (1)pl (1)fi (1)tr (1)bn-BD (1)

fr (1)zh-CN (1)


21/279

2011-12-23 - 2011-12-29 2011-12-16 - 2011-12-22 2011-12-09 - 2011-12-15

2096737 2111402 20721805282542 5431623 5542202

5099 5761 5986

49 30 36

31 37 414 9 11

2225 2628 2856

1476 1702 181238462 40911 413052913 3168 3134

2570 2841 3063577 712 650

86 61 69332 322 367

707 710 7179929 10692 10136

17601 18259 178368664 9073 9052

6419 6466 6333

33.90% 39.45% 36.05%5.05% 3.38% 3.83%

19.51% 17.84% 20.35%

41.54% 39.34% 39.77%

23.30% 24.03% 23.38%41.30% 41.04% 41.14%20.33% 20.39% 20.88%15.06% 14.53% 14.61%

76.70% 75.97% 76.62%61.64% 61.43% 62.02%

42 43 5214 9 14

68.6435 68.5617 68.4403


22/279

No sound in Firefox (-103)Lost Bookmarks (-71)Error loading web sites (-69)What happened to theStatus Bar? (-68)Username and passwordnot remembered (-62)

Firefox will not start (-54)Firefox cannot loadwebsites but otherprograms can (-51)Uninstalling Firefox (-46)Websites look wrong (-44)Multiple tabs open whenstarting Firefox (-44)

Latest Firefox issues (-214)What happened to the StatusBar? (-132)No sound in Firefox (-84)Error loading web sites (-82)Username and password notremembered (-69)

Firefox will not start (-65)Options window - Tabs panel (-62)Lost Bookmarks (-59)Websites look wrong (-55)Cannot connect after upgradingFirefox (-48)

Error loading web sites (-161)Latest Firefox issues (-148)No sound in Firefox (-119)Firefox is already runningbut is not responding (-115)Firefox will not start (-91)

What happened to theStatus Bar? (-73)Firefox cannot loadwebsites but otherprograms can (-67)Firefox is stuck in SafeMode (-65)Installing a previous

version of Firefox (-62)Lost Bookmarks (-55)

Resetting preferences (-

20.73)Secure Connection Failed(20.23)Exporting data to Safari (-17.46)Latest Firefox issues(17.26)

Safe Mode (-17.10)Tabbed browsing (16.42)Firefox has just updated

tab shows each time youstart Firefox (-16.17)Firefox will not start (15.92)How do I manage my

Firefox Sync account?(14.62)How do I customize thetoolbars? (-14.39)

Managing profiles (24.86)

Is my Firefox problem a result ofmalware (21.07)Software Update Failed (-20.75)Managing file types (-15.85)Safe Mode (15.84)Installing Firefox on Linux (15.72)Options window - Applications

panel (-15.39)How do I use bookmarks? (-15.14)Installing a previous version of

Firefox (14.19)Location bar search (13.26)

Where can I find my Firefox

Sync Key? (-44.30)Firefox for mobile doesn'tsupport Flash (-26.12)Latest Firefox issues (-21.32)Managing profiles (-18.36)What happened to the

Status Bar? (-17.47)Using the Silverlight pluginwith Firefox (16.39)

What is Firefox Sync? (-16.33)Sorting bookmarks (16.15)Setting Firefox as the

default browser does notwork (-14.91)Is my Firefox problem aresult of malware (-14.39)


23/279

http://support.mozilla.org/en-us/home 0.00% ( votestotal) 90533 viewsusing the windows mediaplayer plugin with firefox80.25% (4207 votes total)68567 views

plugin crash reports76.12% (3174 votes total)45906 viewshow to set the home page77.34% (865 votes total)24843 viewsprivate browsing 88.87%(1949 votes total) 24076

viewshttp://support.mozilla.org/en-us/search 0.00% ( votestotal) 20171 viewshttp://support.mozilla.org/es/

home 0.00% ( votes total)19429 viewshttp://support.mozilla.org/de/home 0.00% ( votes total)17469 viewsupdating firefox 74.75%(1105 votes total) 16835viewshttp://support.mozilla.org/en

-us/kb/using the windowsmedia player plugin withfirefox 0.00% ( votes total)

using the windows media playerplugin with firefox 80.59% (4581votes total) 74967 viewsplugin crash reports 77.23%(2767 votes total) 58162 viewshow to set the home page 77.01%(1070 votes total) 30551 views

private browsing 87.32% (1971votes total) 29549 viewsupdating firefox 75.15% (1143votes total) 22462 viewshow-do-i-customize-toolbars60.79% (635 votes total) 12968viewsclear recent history 84.40% (423

votes total) 12686 viewshow to clear the cache 86.37%(477 votes total) 11316 viewscustomizing firefox with add-ons65.43% (350 votes total) 9417

viewsoptions window - general panel64.08% (309 votes total) 8162viewsprofiles 61.06% (113 votes total)7968 viewspop-up blocker 66.34% (306votes total) 7743 viewsenabling and disabling cookies

76.17% (256 votes total) 7562viewsthe adobe flash plugin has

using the windows mediaplayer plugin with firefox82.05% (3984 votes total)73986 viewsplugin crash reports80.94% (3279 votes total)49486 views

how to set the home page79.19% (1091 votes total)32721 viewsprivate browsing 89.03%(2096 votes total) 30471viewsupdating firefox 76.52%(1265 votes total) 23536

viewshow-do-i-customize-toolbars 57.79% (687votes total) 16861 viewscustomizing firefox with add-

ons 67.73% (375 votestotal) 13631 viewsclear recent history 81.72%(465 votes total) 13059

viewshow to clear the cache88.47% (425 votes total)11457 viewsask 65.03% (755 votes

total) 9936 viewsgetting-started-firefox89.54% (612 votes total)


24/279

latest-firefox-issues/discuss/2204 258(1964)getting-started-firefox-android-tablet-browser 897(1625)importing bookmarks and

other data from mozillaapplication suite 160 (1180)how-firefox-android-use-permissions-it-requests 132(956)

how-do-i-change-my-language-mobile 117 (836)pages that use the flash

plugin crash on mac 91(628)what-browserid-and-how-does-it-work 563(477.435897435897)

add-ons are disabled afterupdatingfirefox/discuss/2134 244(333.777777777778)Wide character in print at./sumometrics.pl line 136.firefox 2037 (300)replace your syncinformation 560(223.699421965318)

Wide character in print at./sumometrics.pl line 136.firefox 2041 (16228)what-browserid-and-how-does-it-work 500 (3900)

getting-started-firefox-android-tablet-browser 441 (3428)add-ons are disabled afterupdating firefox/discuss/2134 285(2180)links to local or network pages donot work 148 (1084)importing bookmarks and other

data from opera 137 (996)using firefox for windows update125 (900)how the phishing and malwareprotection in firefox works 119

(852)latest-firefox-issues/discuss/206296 (668)how-to-use-full-screen 278(394.222222222222)how-do-i-manage-my-firefox-sync-account 5129 (318.01140994295)replace your sync information 512(272.363636363636)

google-toolbar-not-compatible-firefox 3069 (271.100362756953)ive-lost-my-phone-how-do-i-

latest-firefox-issues/discuss/2105 597(4676)how-to-use-full-screen 274(2092)latest-firefox-issues/history169 (1252)

what-browserid-and-how-does-it-work 155 (1140)how-do-i-manage-my-browserid-account 154(1132)screen resolution changeswhen starting firefox 124(892)

getting-started-firefox/history 115 (820)how-do-i-manage-my-firefox-sync-account 3081(481.869688385269)

google-toolbar-not-compatible-firefox 2038(353.897550111359)common-questions-after-upgrading-firefox-36 6919(345.094885815375)how-secure-is-my-sync-data 381(222.198731501057)

windows start page 212(197.543859649123)getting-started-


25/279

ro (22)es (17)nl (13)en-US (11)de (11)

ja (10)it (9)

sk (7)fi (7)zh-CN (6)bn-IN (2)id (2)bg (1)el (1)he (1)

bn-BD (1)hr (1)sl (1)pt-PT (1)tr (1)

vi (1)

ro (27)en-US (21)de (15)es (14)zh-CN (11)

ja (10)it (8)

cs (8)nl (6)pt-PT (5)pt-BR (4)zh-TW (3)fr (2)pl (1)sk (1)

th (1)tr (1)fi (1)

nl (37)it (33)cs (28)de (24)sl (24)

ja (23)en-US (22)

ro (17)pl (13)zh-CN (11)es (8)th (8)id (5)ko (5)el (2)

fi (1)ru (1)tr (1)fr (1)sk (1)

he (1)kn (1)pt-PT (1)


26/279

2011-12-02 - 2011-12-08 2011-11-25 - 2011-12-01 2011-11-18 - 2011-11-24

2058109 2151915 21839705528562 5852100 5968948

6034 6190 6084

48 52 38

44 36 3312 7 6

2923 2705 2818

1835 1803 182641354 41555 417933236 3364 3321

3064 3290 2904585 713 1071

55 62 97339 364 463

705 687 9049966 10669 12950

17398 17809 223358872 8990 11016

6382 6145 7889

34.74% 39.05% 42.25%3.27% 3.40% 3.83%

20.13% 19.93% 18.26%

41.86% 37.62% 35.66%

23.38% 24.46% 23.90%40.82% 40.83% 41.22%20.82% 20.61% 20.33%14.97% 14.09% 14.56%

76.62% 75.54% 76.10%61.64% 61.45% 61.54%

56 43 4515 11 11

68.4711 69.1831 68.2605


27/279


28/279

using the windows mediaplayer plugin with firefox82.65% (3857 votes total)74229 viewsplugin crash reports 80.41%(3288 votes total) 50004 viewshow to set the home page

77.89% (1090 votes total)32793 viewsprivate browsing 89.42%(2070 votes total) 30692 viewsupdating firefox 76.27% (1298votes total) 23958 viewshow-do-i-customize-toolbars57.69% (676 votes total)

17135 viewscustomizing firefox with add-ons 67.83% (401 votes total)13974 viewsclear recent history 82.53%

(458 votes total) 13024 viewshow to clear the cache 86.96%(414 votes total) 11568 views

ask 65.36% (742 votes total)9985 viewsgetting-started-firefox 89.35%(629 votes total) 8580 viewspop-up blocker 61.69% (295votes total) 8195 views

the adobe flash plugin hascrashed 75.42% (1066 votestotal) 8085 views

using the windows media playerplugin with firefox 81.16% (2978votes total) 61717 viewsplugin crash reports 77.91%(3345 votes total) 61494 viewsprivate browsing 90.21% (2156votes total) 30616 views

how to set the home page77.49% (1173 votes total) 30446viewsupdating firefox 75.26% (1544votes total) 25610 viewshow-do-i-customize-toolbars63.01% (784 votes total) 16667views

clear recent history 88.53% (532votes total) 13361 viewshow to clear the cache 87.31%(457 votes total) 12263 viewscustomizing firefox with add-ons

62.98% (443 votes total) 12208viewsask 60.23% (943 votes total)10220 viewsthe adobe flash plugin hascrashed 69.60% (1000 votestotal) 9674 viewsenabling and disabling cookies79.23% (337 votes total) 8048

viewsoptions window - general panel65.29% (314 votes total) 7916


29/279

latest-firefox-issues/discuss/2105 568(4444)how-to-use-full-screen 268(2044)latest-firefox-issues/history 187(1396)

how-do-i-customize-toolbars/discuss 143 (1044)what-browserid-and-how-does-it-work 136 (988)how-do-i-manage-my-browserid-account 135 (980)screen resolution changeswhen starting firefox 121 (868)

getting-started-firefox/history100 (700)how-do-i-manage-my-firefox-sync-account 2863(459.1796875)

common-questions-after-upgrading-firefox-36 6687(354.588715159755)google-toolbar-not-compatible-firefox 1869(322.850678733032)how-secure-is-my-sync-data376 (234.966592427617)windows start page 209

(190.277777777778)browsing basics 169(188.888888888889)

common-questions-after-upgrading-firefox-36 5884(46972)latest-firefox-issues 17722(15794.1704035874)latest-firefox-issues/discuss/2051629 (4932)

latest-firefox-issues/discuss 574(4492)how-secure-is-my-sync-data 363(2804)support website forums 303(2324)configuring mcafee internetsecurity 291 (2228)

latest-firefox-issues/history 235(1780)customizing firefox with add-ons/history 216 (1628)new 213 (1604)

getting-started-firefox/discuss203 (1524)how to set the home page/history190 (1420)firefox crashes/discuss/2049 177(1316)browsing basics 166 (1228)website colors are wrong 164(1212)

firefox crashes/discuss 155(1140)how-do-i-manage-my-browserid-


30/279

nl (45)it (39)en-US (32)

ja (28)cs (28)sl (23)ro (19)

de (15)pl (13)es (12)zh-CN (10)th (9)id (5)ko (5)el (4)

sk (3)tr (2)rm (2)fi (1)ru (1)

he (1)kn (1)pt-PT (1)

it (41)en-US (34)th (24)sl (23)

ja (22)de (22)nl (22)

es (21)ro (9)cs (7)pl (6)fr (6)sk (5)bn-IN (3)el (3)

rm (2)si (1)tr (1)vi (1)mr (1)

ar (1)id (1)ru (1)

en-US (32)th (10)de (8)es (7)bn-IN (6)sl (4)id (3)

ca (3)pt-PT (3)nl (3)tr (2)pt-BR (2)sk (2)it (2)ro (2)

bg (1)fr (1)pl (1)ru (1)ak (1)

cs (1)et (1)


31/279

2011-11-11 - 2011-11-17 2011-11-04 - 2011-11-10

2318289 24276926352544 6624380

7639 8000

49 37

40 3712 8

3565 3618

2535 269551655 504224574 4457

3611 33381148 562

89 101561 307

897 79012515 9752

22665 1982110082 6920

7855 6393

42.60% 31.93%3.30% 5.74%

20.82% 17.44%

33.28% 44.89%

23.56% 22.74%42.67% 46.22%18.98% 16.14%14.79% 14.91%

76.44% 77.26%61.65% 62.35%

41 3410 6

67.2402 67.7177


32/279

Uninstalling Firefox (-399)Latest Firefox issues (-306)Cookies (-180)Common questions after upgrading fromFirefox 3.6 (-175)Error loading web sites (-168)Firefox is already running but is not

responding (-162)Installing a previous version of Firefox (-145)No sound in Firefox (-132)Firefox will not start (-124)Options window - Tabs panel (-111)

Common questions after upgrading fromFirefox 3.6 (-146)Uninstalling Firefox (-128)Error loading web sites (-126)No sound in Firefox (-121)Firefox will not start (-109)Options window - Tabs panel (-106)

Installing a previous version of Firefox (-99)Printing a web page (-80)Firefox is already running but is notresponding (-80)Cannot connect after upgrading Firefox (-75)

Basic Troubleshooting (22.62)

What happened to the Status Bar? (19.99)Latest Firefox issues (19.10)Bookmarks Toolbar (18.32)Websites look wrong (-18.31)Tabbed browsing (14.67)Location bar search (-14.51)Video or audio does not play (-12.53)

Location bar autocomplete (12.17)Installing Firefox on Mac (11.71)

Basic Troubleshooting (-29.60)

Uninstalling Firefox (-26.92)Cookies (-26.77)Multiple tabs open when starting Firefox(-26.17)Options window (-20.30)Firefox for mobile doesn't support Flash(20.00)

Warning Unresponsive script (19.67)Is my Firefox problem a result ofmalware (17.16)

Sorting bookmarks (16.53)Where can I find the code to add adevice to Firefox Sync? (16.40)


33/279

plugin crash reports 78.30% (3526 votestotal) 59771 viewsusing the windows media player plugin withfirefox 80.18% (2927 votes total) 58566 viewshow to set the home page 71.59% (859 votestotal) 33278 viewsprivate browsing 89.67% (2110 votes total)

32788 viewsupdating firefox 71.79% (1457 votes total)29275 viewshow-do-i-customize-toolbars 57.77% (663votes total) 20825 viewscustomizing firefox with add-ons 64.79% (284votes total) 16314 viewsclear recent history 83.54% (474 votes total)

14492 viewshow to clear the cache 87.16% (436 votestotal) 13144 viewsask 58.38% (788 votes total) 11902 viewslatest-firefox-issues 0.00% ( votes total)

10519 viewsthe adobe flash plugin has crashed 65.23%(857 votes total) 9874 viewsfirefox crashes 45.31% (192 votes total) 9593viewspop-up blocker 55.32% (329 votes total) 9381viewsgetting-started-firefox 86.52% (512 votestotal) 9023 views

enabling and disabling cookies 76.45% (293votes total) 8744 viewsoptions window - general panel 59.86% (289

using the windows media player pluginwith firefox 81.17% (3101 votes total)62664 viewsplugin crash reports 79.87% (3125votes total) 59673 viewsupdating firefox 74.94% (1285 votestotal) 36320 views

how to set the home page 73.13% (707votes total) 33054 viewsprivate browsing 88.49% (1938 votestotal) 31823 viewshow-do-i-customize-toolbars 55.25%(552 votes total) 19818 viewscustomizing firefox with add-ons 62.74%(212 votes total) 15386 views

clear recent history 85.10% (416 votestotal) 13861 viewshow to clear the cache 87.56% (410votes total) 12513 viewsask 61.06% (791 votes total) 12033

viewsfirefox crashes 54.68% (139 votes total)11515 viewspop-up blocker 57.77% (296 votestotal) 9392 viewsthe adobe flash plugin has crashed64.59% (833 votes total) 9177 viewsenabling and disabling cookies 80.00%(295 votes total) 8791 views

profiles 59.26% (108 votes total) 8692viewsoptions window - general panel 57.09%


34/279

atest-firefox-issues 9665 (77220)common-questions-after-upgrading-firefox-363063 (24404)latest-firefox-issues/discuss 330 (2540)latest-firefox-issues/discuss/2051 320 (2460)how-secure-is-my-sync-data 312 (2396)controlling avg firefox add-ons 310 (2380)

support website forums 302 (2316)category/20 268 (2044)new 247 (1876)firefox crashes/discuss 226 (1708)configuring mcafee internet security 206(1548)getting-started-firefox/discuss 203 (1524)customizing firefox with add-ons/history 196

(1468)how the phishing and malware protection infirefox works 185 (1380)mobile-keyboard-shortcuts 169 (1252)how to set the home page/history 145 (1060)

installing firefox 15802 (1054.90590169925)how-do-i-customize-toolbars/discuss 140(1020)updates reported when running newestversion 136 (988)browsing basics 132 (956)updating firefox/discuss 124 (892)

category/20 222 (1676)firefox crashes when using yahoo mail182 (1356)support website forums 179 (1332)mobile-keyboard-shortcuts 175 (1300)how the phishing and malwareprotection in firefox works 169 (1252)

firefox crashes/discuss 150 (1100)installing firefox 8553(537.332339791356)site identity button 17172(454.74075270554)choosing more secure passwords 6894(358.530096441636)superheroes-wanted 2568

(315.87044534413)installing firefox on windows 6564(241.252924356642)how-do-i-customize-toolbars/history 217(225.093632958801)

how-do-i-upgrade-my-graphics-drivers5689 (210.407857045424)how-do-i-turn-do-not-track-feature11320 (175.358793480905)options window - security panel 10365(173.627243928194)how-do-i-get-firefox-button 2109(173.186528497409)plugin crash reports/history 334

(168.273092369478)plugin crash reports/discuss 602(154.276663146779)


35/279

en-US (23)zh-CN (8)it (8)nl (7)de (7)es (5)

ja (5)

hu (4)pt-BR (4)vi (4)bn-IN (2)pl (2)ko (1)pt-PT (1)da (1)

ro (1)tr (1)ast (1)

de (25)en-US (15)

ja (12)zh-CN (8)it (6)es (6)nl (4)

zh-TW (2)pl (2)tr (2)fr (2)he (1)cs (1)ko (1)


36/279

2011-10-28 - 2011-11-03 2011-10-21 - 2011-10-27

2156072 2179747

5991460 60939395749 5997

43

37 406 10

2800 2908

1761 195041128 424733261 2943

2609 2388910 839

80 155169 181

791 79710572 11351

19937 217596764 6924

7150 7862

46.67% 42.55%4.10% 7.86%8.67% 9.18%

40.56% 40.42%

23.80% 23.70%44.88% 45.43%15.23% 14.46%16.10% 16.41%

76.20% 76.30%60.11% 59.89%

40 3714 10

70.1855 70.0567


37/279

No sound in Firefox (-106)Error loading web sites (-97)Options window - Tabs panel (-86)Firefox will not start (-84)Printing a web page (-79)Common questions after updatingFirefox (-64)

Installing a previous version of Firefox (-57)Websites look wrong (-55)Lost Bookmarks (-54)What happened to the Status Bar? (-53)

Error loading web sites (-105)No sound in Firefox (-103)Common questions after updatingFirefox (-93)What happened to the Status Bar? (-86)Firefox will not start (-83)

Installing a previous version ofFirefox (-72)Options window - Tabs panel (-66)Username and password notremembered (-63)Lost Bookmarks (-60)Firefox cannot load websites butother programs can (-53)

Setting Firefox as the default browser

does not work (-22.61)Firefox consumes a lot of CPUresources (21.25)Location bar search (19.23)How do I install the Flash plugin? (19.15)Managing profiles (-14.88)Installing Firefox on Linux (-14.80)

Unable to download or save files (-14.63)Deleting Bookmarks (-13.97)

Troubleshooting extensions and themes(13.96)How do I upgrade my graphics drivers?(-13.76)

Cannot view full screen Flash videos

(-27.08)Options window - Security panel(26.61)Choosing More Secure Passwords(22.67)Firefox is stuck in Safe Mode (-22.59)Websites look wrong (-22.22)

Unable to download or save files(22.21)Location bar search (-21.05)

Printing a web page (-16.67)Using the RealPlayer plugin withFirefox (-15.91)Backing up your information (15.59)


38/279

using the windows media player pluginwith firefox 83.03% (3034 votes total)64828 viewsplugin crash reports 80.63% (2902votes total) 59545 viewsprivate browsing 90.24% (1886 votestotal) 29155 views

how to set the home page 71.19% (656votes total) 28121 viewsupdating firefox 76.59% (1324 votestotal) 22831 viewshow-do-i-customize-toolbars 55.66%(530 votes total) 13277 viewsclear recent history 81.28% (374 votestotal) 12357 views

how to clear the cache 92.15% (382votes total) 12040 viewsask 61.31% (765 votes total) 10181viewspop-up blocker 60.40% (346 votes

total) 9107 viewsthe adobe flash plugin has crashed66.71% (835 votes total) 8886 viewsprofiles 52.78% (108 votes total) 8427viewsenabling and disabling cookies 74.30%(249 votes total) 8033 viewssite identity button 93.37% (166 votestotal) 7549 views

firefox crashes 55.12% (127 votestotal) 7546 viewsoptions window - general panel 57.42%

using the windows media playerplugin with firefox 82.65% (2778votes total) 60733 viewsplugin crash reports 79.13% (2295votes total) 59174 viewsprivate browsing 90.56% (1885 votestotal) 29561 views

how to set the home page 70.56%(642 votes total) 28359 viewsupdating firefox 73.25% (1843 votestotal) 23349 viewshow-do-i-customize-toolbars 54.64%(485 votes total) 13156 viewsclear recent history 85.22% (433votes total) 12518 views

how to clear the cache 86.41% (390votes total) 12139 viewsask 61.74% (873 votes total) 10448viewspop-up blocker 61.13% (319 votes

total) 9067 viewsthe adobe flash plugin has crashed61.27% (692 votes total) 8567 viewsprofiles 56.30% (119 votes total)8296 viewsenabling and disabling cookies80.39% (306 votes total) 8121 viewssite identity button 91.33% (173votes total) 7955 views

options window - general panel57.79% (263 votes total) 7647 viewshow to make firefox the default


39/279

choosing more secure passwords 8643(4355.15463917526)firefox crashes when using yahoo mail192 (1436)how the phishing and malwareprotection in firefox works 167 (1236)mobile-keyboard-shortcuts 154 (1132)

site identity button 15331(966.87543493389)how-do-i-turn-do-not-track-feature10899 (289.80686695279)how-do-i-get-firefox-button 1977(255.735492577598)superheroes-wanted 1829(234.216537231613)

plugin crash reports/discuss 625(197.973778307509)plugin crash reports/history 336(194.091903719912)options window - security panel 9615

(183.607403583807)popular plugins 1509(154.040404040404)how-do-i-upgrade-my-graphics-drivers4372 (151.988472622478)using the windows media player pluginwith firefox/history 350(146.478873239437)firefox never finishes loading certain

websites 1825 (145.625841184388)links to local or network pages do notwork 187 (144.444444444444)

Cannot view full screen Flash videos(-27.08)Options window - Security panel(26.61)Choosing More Secure Passwords(22.67)Firefox is stuck in Safe Mode (-22.59)

Websites look wrong (-22.22)Unable to download or save files(22.21)Location bar search (-21.05)Printing a web page (-16.67)Using the RealPlayer plugin withFirefox (-15.91)Backing up your information (15.59)


40/279

de (30)en-US (26)zh-CN (8)fr (8)ru (7)nl (7)it (3)

es (2)zh-TW (2)pt-BR (2)ca (1)eu (1)sk (1)el (1)sl (1)

ar (1)id (1)ro (1)tr (1)

en-US (22)es (20)nl (15)sl (11)it (9)cs (8)

ja (8)

zh-CN (5)de (4)pt-BR (3)ru (3)fr (2)ga-IE (1)tr (1)pt-PT (1)

vi (1)fi (1)


41/279

2011-10-14 - 2011-10-20 2011-10-07 - 2011-10-13

2202085 22068196160725 6199538

6215 6361

46 4518 9

3041 3058

1973 224145925 462733815 3087

2529 24481101 1782

84 153172 225

884 102712897 16398

20552 236536680 7460

8384 9781

49.13% 55.91%3.75% 4.80%7.68% 7.06%

39.45% 32.22%

26.58% 28.62%42.36% 41.28%13.77% 13.02%17.28% 17.07%

73.42% 71.38%56.13% 54.31%

36 327 10

68.3219 66.5525


42/279

Firefox will not start (-120)Error loading web sites (-119)What happened to the Status Bar? (-105)Common questions after updatingFirefox (-103)Installing a previous version of Firefox (-102)

No sound in Firefox (-80)Options window - Tabs panel (-78)Cannot connect after upgrading Firefox (-76)Firefox cannot load websites but otherprograms can (-71)Lost Bookmarks (-67)

Firefox will not start (-181)Installing a previous version of Firefox (-171)Error loading web sites (-135)Firefox cannot load websites but other programs can (-108)Cannot connect after upgrading Firefox (-98)Firefox Sync is not working (-90)

Lost Bookmarks (-88)Options window - Tabs panel (-83)Firefox consumes a lot of CPU resources (-70)No sound in Firefox (-59)

Using themes with Firefox (25.69)

How do I make Firefox remember myusernames and passwords? (22.80)Video or audio does not play (20.92)Using the spell checker (18.93)How do I use Zoom? (17.69)Software Update Failed (17.15)Cannot connect after upgrading Firefox

(14.64)Downloads window (14.46)Websites say cookies are blocked (14.43)

Uninstalling add-ons (13.52)

Firefox cannot connect securely because the SSL

protocol is disabled (33.41)Using the spell checker (-23.13)How do I set up Firefox Sync? (18.42)Cannot log in to Firefox Home App (17.08)How to sync Firefox settings between computers (16.90)Firefox crashes when trying to download a file (16.06)Using the Silverlight plugin with Firefox (14.51)

How do I install the Flash plugin? (13.91)How do I make Firefox remember my usernames andpasswords? (-13.83)

Options window (13.52)


43/279

using the windows media player pluginwith firefox 83.29% (1580 votes total)58426 viewsplugin crash reports 78.83% (1365 votestotal) 57909 viewsprivate browsing 90.92% (1157 votestotal) 30119 views

updating firefox 71.75% (1186 votestotal) 29602 viewshow to set the home page 70.83% (384votes total) 28419 viewsclear recent history 86.56% (320 votestotal) 13381 viewshow-do-i-customize-toolbars 49.42%(346 votes total) 13212 views

how to clear the cache 91.86% (258votes total) 12241 viewsask 54.08% (686 votes total) 10648viewspop-up blocker 49.11% (224 votes total)

9460 viewshow-do-i-turn-do-not-track-feature93.51% (1140 votes total) 9066 viewsprofiles 63.11% (103 votes total) 8892viewsthe adobe flash plugin has crashed58.49% (477 votes total) 8494 viewsadd-ons-hidden-after-updating-firefox-780.53% (637 votes total) 8460 views

enabling and disabling cookies 76.15%(218 votes total) 8232 viewsoptions window - general panel 58.40%

using the windows media player plugin with firefox82.87% (1319 votes total) 59706 viewsplugin crash reports 80.75% (1195 votes total) 56924viewsupdating firefox 71.06% (1313 votes total) 30987 viewsprivate browsing 92.48% (1701 votes total) 30645 viewshow to set the home page 70.87% (412 votes total)

28472 viewsclear recent history 95.45% (1694 votes total) 13774viewshow-do-i-customize-toolbars 42.86% (287 votes total)12815 viewshow to clear the cache 89.31% (290 votes total) 11508viewsask 53.10% (629 votes total) 11172 views

pop-up blocker 49.50% (200 votes total) 9548 viewsadd-ons-hidden-after-updating-firefox-7 67.28% (648votes total) 9090 viewsprofiles 60.92% (87 votes total) 8765 viewsenabling and disabling cookies 79.80% (203 votes

total) 8151 viewscustomizing firefox with add-ons 59.63% (109 votestotal) 7956 viewsthe adobe flash plugin has crashed 55.06% (425 votestotal) 7589 viewsoptions window - general panel 70.79% (89 votes total)7511 viewsbacking up and restoring bookmarks 71.88% (256votes total) 7031 views

firefox crashes 48.15% (54 votes total) 7030 viewsadd-a-device-to-firefox-sync 69.27% (205 votes total)6959 views


44/279

how-do-i-turn-do-not-track-feature 9713(77604)saving a web page 227 (1716)add-ons-hidden-after-updating-firefox-7/discuss/1901 223 (1684)contributor-news-resources 174 (1292)add-ons-hidden-after-updating-firefox-

7/discuss 155 (1140)other firefox support 136 (988)how-do-i-get-firefox-button 1797(972.835820895522)add-ons-hidden-after-updating-firefox-7-mobile 2006 (436.722408026756)add-ons-hidden-after-updating-firefox-718057 (286.287303454915)

ive-lost-my-firefox-sync-account-information 1606 (263.966005665722)certificate contains the same serialnumber as another certificate 524(226.989079563182)

firefox makes unrequested connections394 (224.948453608247)what-happened-status-bar 3744(186.731763354394)firefox never finishes loading certainwebsites 1627 (181.366191093818)high memory usage 5106(170.230219634824)firefox consumes a lot of cpu resources

3524 (164.217432052484)exporting data to safari 2041(141.824644549763)

how-do-i-turn-do-not-track-feature 1330 (10540)add-ons-hidden-after-updating-firefox-7-mobile 2352(3067.67676767677)add-ons-hidden-after-updating-firefox-7/discuss 261(1988)add-ons-hidden-after-updating-firefox-7/discuss/1901256 (1948)

add-ons-hidden-after-updating-firefox-7 24976(1851.25)how to change the latest headlines feed 192 (1436)add-ons-hidden-after-updating-firefox-7/history 171(1268)importing bookmarks and other data from opera 124(892)how-do-i-get-firefox-button 1092 (725.708884688091)

ive-lost-my-firefox-sync-account-information 1735(623.670490093848)firefox sync is not working 4590 (553.148345784418)firefox makes unrequested connections 450(435.714285714286)

how-do-i-stop-websites-tracking-me-mobile 2202(344.848484848485)add-ons blocklist 1313 (299.088145896657)how-do-i-stop-websites-tracking-me 32721(265.026773761714)how-do-i-upgrade-my-graphics-drivers 3983(256.340863341534)certificate contains the same serial number as anothercertificate 527 (222.324159021407)

how-do-i-manage-my-firefox-sync-account 1241(205.665024630542)firefox consumes a lot of cpu resources 3394


45/279

en-US (33)fr (29)it (25)de (17)cs (16)

ja (15)nl (14)

es (6)ru (4)pt-BR (4)zh-CN (4)pt-PT (3)he (1)fi (1)zh-TW (1)

ko (1)rm (1)

en-US (31)es (23)fr (6)ru (4)zh-CN (4)pl (3)sl (3)

he (3)ja (2)de (2)nl (2)hu (1)zh-TW (1)it (1)pt-BR (1)

pt-PT (1)tr (1)ro (1)


46/279

2011-09-30 - 2011-10-06 2011-09-23 - 2011-09-29

2366974 23753296605675 6511568

7934 7796

56 6519 24

3888 3734

3187 293354105 490493489 3241

3170 30891456 1279

138 145252 174

1087 87613881 12823

22277 209997231 5827

8593 7613

49.64% 51.70%4.71% 5.86%8.59% 7.03%

37.06% 35.41%

26.70% 27.13%42.86% 44.43%13.91% 12.33%16.53% 16.11%

73.30% 72.87%56.77% 56.76%

50 3615 4

66.8778 70.5816


47/279

Firefox will not start (-182)Installing a previous version of Firefox (-141)Error loading web sites (-135)Firefox cannot load websites but other programs can(-109)Cannot connect after upgrading Firefox (-98)Firefox Sync is not working (-91)

Secure Connection Failed (-90)Lost Bookmarks (-89)Options window - Tabs panel (-62)No sound in Firefox (-60)

Firefox will not start (-145)Error loading web sites (-125)Firefox hangs (-99)Cannot connect after upgrading Firefox (-85)Firefox cannot load websites but otherprograms can (-82)Lost Bookmarks (-69)

Secure Connection Failed (-65)Installing a previous version of Firefox (-65)Username and password not remembered (-59)Bookmarks Toolbar (-53)

Navigation Toolbar items (30.43)

How to sync Firefox settings between computers (-26.83)Common questions after updating Firefox (-23.13)Importing Bookmarks from an HTML File (-19.71)Uninstalling Firefox (19.68)Firefox crashes when trying to download a file (-19.47)

Firefox consumes a lot of CPU resources (-19.03)Using the Silverlight plugin with Firefox (17.50)Cookies (-16.27)

Options window - Tabs panel (-16.11)

Cannot view full screen Flash videos (-35.63)

Is my Firefox problem a result of malware(22.22)Secure Connection Failed (-20.39)Clear Recent History (19.22)Bookmarks Toolbar (19.12)Smart keywords (18.81)Websites look wrong (-15.60)

Uninstalling add-ons (-15.52)Downloads window (-14.50)New tabs do not appear to the right of the last

tab (-13.44)


48/279

using the windows media player plugin with firefox84.86% (1222 votes total) 59954 viewsplugin crash reports 79.73% (1115 votes total)55929 viewsupdating firefox 70.54% (1137 votes total) 41932viewsprivate browsing 89.69% (834 votes total) 34883

viewshow to set the home page 67.95% (415 votes total)29660 viewsclear recent history 80.80% (250 votes total) 17786viewshow-do-i-customize-toolbars 54.13% (242 votestotal) 14565 viewsask 55.62% (658 votes total) 13686 views

add-ons-hidden-after-updating-firefox-7 68.24% (85votes total) 13578 viewshow-do-i-stop-websites-tracking-me 92.97% (569votes total) 12532 viewshow to clear the cache 90.24% (287 votes total)

11670 viewspop-up blocker 60.26% (234 votes total) 10245viewsprofiles 54.02% (87 votes total) 9294 viewscustomizing firefox with add-ons 69.40% (134 votestotal) 8974 viewsenabling and disabling cookies 80.09% (221 votestotal) 8676 viewsadd-a-device-to-firefox-sync 67.20% (186 votes

total) 8581 viewsthe adobe flash plugin has crashed 61.90% (399votes total) 7724 views

using the windows media player plugin withfirefox 84.76% (1063 votes total) 57733 viewsplugin crash reports 80.95% (1218 votestotal) 55087 viewsupdating firefox 72.93% (953 votes total)42081 viewsprivate browsing 91.22% (900 votes total)

37126 viewshow to set the home page 65.96% (423 votestotal) 31782 viewsclear recent history 75.49% (204 votes total)22796 viewshow-do-i-stop-websites-tracking-me 92.90%(507 votes total) 20538 viewshow-do-i-customize-toolbars 52.54% (295

votes total) 13962 viewsask 55.75% (644 votes total) 13053 viewshow to clear the cache 92.34% (274 votestotal) 12230 viewspop-up blocker 57.58% (231 votes total)

10925 viewsmanaging the flash plugin 64.62% (130 votestotal) 9611 viewscustomizing firefox with add-ons 69.42% (121votes total) 9552 viewsprofiles 50.60% (83 votes total) 9371 viewsenabling and disabling cookies 79.10% (201votes total) 9258 viewsgetting-started-firefox 88.89% (306 votes

total) 8922 viewscommon-questions-after-updating-firefox77.71% (323 votes total) 8519 views


49/279

add-ons-hidden-after-updating-firefox-7 17204(137532)add-ons-hidden-after-updating-firefox-7-mobile 1339(10612)add-ons-missing-after-updating-firefox-7 368 (2844)upgrade-firefox 187 (1396)add-ons-hidden-after-updating-firefox-7/discuss 172

(1276)how-do-i-stop-websites-tracking-me-mobile 2129(948.768472906404)add-ons-hidden-after-updating-firefox-7/history 128(924)ive-lost-my-firefox-sync-account-information 1295(673.134328358209)how-do-i-stop-websites-tracking-me 32763

(562.581525860761)firefox sync is not working 3478(406.074936340487)how-do-i-upgrade-my-graphics-drivers 3887(273.390970220941)

firefox consumes a lot of cpu resources 3223(256.822585109327)firefox makes unrequested connections 345(255.670103092784)high memory usage 4510 (250.836250486192)add-ons blocklist 1176 (249.479940564636)warning unresponsive script 3174(201.281442809682)blocking cookies 2504 (197.652303120357)

add-ons are disabled after updating firefox 9925(194.444856485945)how-do-i-manage-my-firefox-sync-account 1078

add-ons-hidden-after-updating-firefox-7 1504(11932)add-ons-missing-after-updating-firefox-7 366(2828)configuring firefox for fips 140-2 151 (1108)saving a web page 150 (1100)browsing basics 112 (796)

firefox crashes/discuss 105 (740)firefox prints incorrectly 280(192.42819843342)high memory usage 3391 (185.43771043771)topic/desktop 576 (179.951397326853)firefox consumes a lot of cpu resources 2457(177.392040643522)search suggestions 2148

(176.003854802441)warning unresponsive script 2666(170.728611322671)how-do-i-manage-my-firefox-sync-account755 (169.642857142857)

ive-lost-my-firefox-sync-account-information465 (167.625899280576)links to local or network pages do not work173 (150.724637681159)firefox is stuck in safe mode 3856(144.166534747507)blocking cookies 2032 (139.693305809496)cannot clear location bar history 176(137.837837837838)

video or audio does not play 4473(129.826589595376)images or animations do not show 2694


50/279

en-US (42)zh-CN (14)ru (12)de (9)fr (5)es (4)nl (4)

fi (4)zh-TW (4)sl (3)it (2)bn-BD (1)gu-IN (1)vi (1)cs (1)

et (1)id (1)pl (1)pt-BR (1)th (1)

ar (1)ja (1)pt-PT (1)tr (1)

en-US (45)fr (30)sl (17)he (16)de (7)

ja (6)zh-TW (5)

zh-CN (5)it (4)cs (3)nl (3)es (2)ru (1)sr-CYRL (1)


51/279

2011-09-16 - 2011-09-22 2011-09-09 - 2011-09-15

2186627 22511356142269 6309635

6816 7336

39 4011 6

3007 3369

2485 282044819 479513153 3362

2891 29131513 1815

131 135193 232

983 94014518 16490

21486 235696252 7291

8515 8874

53.65% 58.14%4.65% 4.32%6.84% 7.43%

34.86% 30.11%

28.60% 29.33%42.32% 41.92%12.31% 12.97%16.77% 15.78%

71.40% 70.67%54.63% 54.89%

25 3010 12

65.4821 66.551


52/279

Firefox will not start (-164)Error loading web sites (-145)Firefox hangs (-115)Lost Bookmarks (-98)Firefox cannot load websites but otherprograms can (-93)Username and password not

remembered (-65)Cannot connect after upgrading Firefox (-60)Bookmarks Toolbar (-59)Installing a previous version of Firefox (-55)Options window - Tabs panel (-48)

Firefox will not start (-186)Error loading web sites (-155)Firefox cannot load websites but otherprograms can (-143)Lost Bookmarks (-102)Firefox hangs (-93)Installing a previous version of Firefox

(-73)Username and password notremembered (-70)Cannot connect after upgradingFirefox (-63)Websites look wrong (-49)Options window - Tabs panel (-46)

Using the spell checker (23.39)

Cannot connect after upgrading Firefox (-23.34)Bookmark folders (-21.50)Managing profiles (19.64)Bookmarks Toolbar (-16.06)Installing Firefox on Linux (-13.95)Cannot view full screen Flash videos

(13.80)What happened to the Status Bar? (-12.99)

Smart keywords (-12.91)Exporting bookmarks to an HTML file (-12.85)

Managing file types (-26.74)

Printing a web page (-26.40)Options window (23.49)Bookmark folders (18.68)What is plugin-container (-17.67)Cookies (-15.68)Back and forward or other toolbaritems are missing (-15.54)

Firefox is already running but is notresponding (-15.32)Location bar autocomplete (-14.74)

Navigation Toolbar items (-14.71)


53/279

plugin crash reports 79.32% (1296 votestotal) 55502 viewsusing the windows media player pluginwith firefox 85.71% (1225 votes total)53560 viewshow to set the home page 69.75% (519votes total) 32209 views

private browsing 90.21% (889 votestotal) 29797 viewsupdating firefox 71.32% (1224 votestotal) 28791 viewsclear recent history 82.26% (248 votestotal) 13138 viewshow-do-i-customize-toolbars 59.72%(283 votes total) 13122 views

ask 57.45% (658 votes total) 12245 viewshow to clear the cache 88.89% (279votes total) 11941 viewspop-up blocker 58.58% (268 votes total)11581 views

common-questions-after-updating-firefox82.02% (812 votes total) 11449 viewsenabling and disabling cookies 76.65%(227 votes total) 9476 viewsprofiles 49.00% (100 votes total) 9008viewscustomizing firefox with add-ons 67.12%(146 votes total) 8982 viewsmanaging the flash plugin 71.26% (348

votes total) 8900 viewsgetting-started-firefox 85.37% (335 votestotal) 8831 views

plugin crash reports 79.28% (1308votes total) 55778 viewsusing the windows media player pluginwith firefox 84.29% (1235 votes total)51220 viewsupdating firefox 71.37% (1303 votestotal) 33278 views

how to set the home page 70.58%(537 votes total) 32729 viewsprivate browsing 92.15% (905 votestotal) 30459 viewscommon-questions-after-updating-firefox 85.52% (1851 votes total)20710 viewsmanaging the flash plugin 74.36%

(507 votes total) 16316 viewshow-do-i-customize-toolbars 56.55%(313 votes total) 13972 viewsclear recent history 80.65% (248votes total) 13826 views

ask 56.58% (691 votes total) 12950viewswhat-are-tab-groups 91.84% (2684votes total) 12884 viewspop-up blocker 59.69% (258 votestotal) 11940 viewshow to clear the cache 87.64% (259votes total) 11841 viewscustomizing firefox with add-ons

65.83% (120 votes total) 9562 viewsgetting-started-firefox 87.91% (422votes total) 9464 views


54/279

importing bookmarks and other data frommozilla application suite 156 (1148)firefox help 2 144 (1052)links do not open in firefox 141 (1028)firefox crashes/discuss 111 (788)firefox prints incorrectly 290(381.327800829876)

topic/desktop 613 (373.359073359073)how-do-i-manage-my-firefox-sync-account 746 (298.397863818425)google-toolbar-not-compatible-firefox 795(256.502242152466)search suggestions 2051(248.365180467091)firefox is stuck in safe mode 4140

(244.139650872818)smart keywords 2828(220.362503540074)configuring mcafee security center 1063(205.89928057554)

flash-based videos and sound do not playcorrectly 3939 (200.45766590389)how-do-i-manage-website-permissions847 (188.340425531915)how to turn off java applets 156(181.081081081081)importing bookmarks and other data fromother browsers 6412 (179.359546890317)exporting bookmarks to opera 1371

(172.700149179513)video or audio does not play 4455(170.28666767784)

topic/desktop 718 (5644)firefox prints incorrectly 284 (2172)importing bookmarks and other datafrom mozilla application suite 215(1620)firefox crashes/discuss 162 (1196)updating firefox/discuss 162 (1196)

how-do-i-change-my-language-mobile150 (1100)links do not open in firefox 125 (900)saving a web page 113 (804)google-toolbar-not-compatible-firefox917 (743.218390804598)how-do-i-manage-my-firefox-sync-account 760 (732.876712328767)

configuring mcafee internet security765 (705.263157894737)smart keywords 3699(697.198275862069)configuring mcafee security center

1365 (594.656488549618)firefox is stuck in safe mode 4669(549.82602644398)search suggestions 2169 (442.25)flash-based videos and sound do notplay correctly 4490(402.940352842341)forgot my master password 1233(340.750670241287)

how-do-i-manage-website-permissions849 (334.271099744246)template:clearcookiescache 431


55/279

en-US (28)zh-TW (18)ru (12)cs (11)

ja (6)es (3)he (3)

zh-CN (2)fr (2)de (2)hu (1)sr-CYRL (1)

en-US (55)ja (12)es (11)cs (10)fr (5)pt-BR (4)de (4)

ru (3)it (2)ro (1)fi (1)nl (1)pl (1)zh-CN (1)


56/279

2011-09-02 - 2011-09-08 2011-08-26 - 2011-09-01

2443980 23910936685316 6445050

8191 7576

52 4518 18

3345 3156

3122 289153102 462933725 3532

3361 29471705 1730

127 144193 252

866 97213657 16209

21530 255676625 8827

7372 8752

58.98% 55.84%4.39% 4.65%6.68% 8.13%

29.96% 31.38%

27.77% 27.31%43.77% 43.07%13.47% 14.87%14.99% 14.75%

72.23% 72.69%57.24% 57.95%

41 4510 12

68.7559 71.0893


57/279

Firefox will not start (-189)Error loading web sites (-150)Firefox cannot load websitesbut other programs can (-127)Installing a previous version ofFirefox (-118)How do I switch update

channels? (-91)Firefox hangs (-83)Lost Bookmarks (-82)Cannot connect afterupgrading Firefox (-77)Username and password notremembered (-66)Websites look wrong (-61)

How do I switch update channels? (-328)Firefox will not start (-234)Installing a previous version of Firefox (-184)Error loading web sites (-142)Cannot connect after upgrading Firefox (-82)

Firefox hangs (-81)Lost Bookmarks (-75)Options window - Tabs panel (-74)Firefox cannot load websites but otherprograms can (-71)Websites look wrong (-65)

Firefox crashes (-22.61)

Printing a web page (22.38)Firefox cannot connectsecurely because the SSLprotocol is disabled (19.57)What is plugin-container (17.89)Cookies (16.90)Firefox has just updated tab

shows each time you startFirefox (-13.81)Managing profiles (-13.56)

Troubleshooting plugins (12.92)Websites look wrong (12.88)Bookmark folders (-11.95)

Printing a web page (20.84)

Firefox is stuck in Safe Mode (19.69)Search bar (-19.33)Cannot view full screen Flash videos(16.33)Troubleshooting extensions and themes(14.77)Installing Firefox on Linux (13.49)

Uninstalling add-ons (12.88)Profiles (12.55)What is Firefox Home (12.46)

Firefox crashes (12.26)


58/279

what-are-tab-groups 92.37%(1494 votes total) 89022 viewsplugin crash reports 80.12%(1695 votes total) 54432 viewsusing the windows mediaplayer plugin with firefox84.90% (1298 votes total)

51236 viewscommon-questions-after-updating-firefox 82.22% (984votes total) 47296 viewsupdating firefox 71.52% (1120votes total) 42492 viewshow to set the home page74.41% (594 votes total)

33902 viewsmanaging the flash plugin73.88% (245 votes total)32906 viewsprivate browsing 90.94%

(1037 votes total) 30251 viewshow-do-i-customize-toolbars57.40% (392 votes total)15586 viewsask 60.24% (664 votes total)14080 viewsclear recent history 82.85%(274 votes total) 14079 viewspop-up blocker 63.90% (277

votes total) 11780 viewshow to clear the cache 90.19%(316 votes total) 11653 views

what-are-tab-groups 92.38% (2742 votestotal) 101173 viewsplugin crash reports 79.74% (2093 votestotal) 53639 viewsusing the windows media player plugin withfirefox 83.21% (1251 votes total) 44029views

updating firefox 69.88% (976 votes total)36757 viewscommon-questions-after-updating-firefox79.64% (1758 votes total) 36447 viewshow to set the home page 72.63% (676votes total) 32858 viewsdeleting-diginotar-ca-cert 0.00% ( votestotal) 31855 views

private browsing 90.28% (1193 votes total)28481 viewsmanaging the flash plugin 74.63% (477votes total) 16192 viewshow-do-i-customize-toolbars 60.26% (453

votes total) 15112 viewsask 57.74% (769 votes total) 13291 viewspop-up blocker 59.94% (357 votes total)12798 viewsclear recent history 79.93% (284 votestotal) 12785 viewshow to clear the cache 91.74% (339 votestotal) 11611 viewsgetting-started-firefox 84.38% (544 votes

total) 10345 viewscustomizing firefox with add-ons 61.82%(220 votes total) 10337 views


59/279

deleting-diginotar-ca-cert37271 (298068)google-toolbar-not-compatible-firefox 816 (6428)how-do-i-manage-my-firefox-sync-account 693 (5444)topic/desktop 462 (3596)

the ocsp server has no statusfor the certificate 359 (2772)firefox prints incorrectly 229(1732)firefox cannot load websitesbut other programs$ can 210(1580)firefox exe is always running

182 (1356)importing bookmarks and otherdata from mozilla applicationsuite 174 (1292)deleting-diginotar-ca-

cert/discuss 170 (1260)configuring f-secure internetsecurity 153 (1124)updating firefox/discuss 142(1036)dom inspector 134 (972)category/20 111 (788)smart keywords 2686(760.897435897436)

configuring mcafee internetsecurity 536(754.183266932271)

deleting-diginotar-ca-cert 29177 (233316)how-do-i-manage-website-permissions 637(4996)controlling avg firefox add-ons 369 (2852)google-toolbar-not-compatible-firefox 353(2724)ive-lost-my-firefox-sync-account-

information 339 (2612)template:clearcookiescache 312 (2396)the ocsp server has no status for thecertificate 310 (2380)how-do-i-manage-my-firefox-sync-account306 (2348)what-are-tab-groups/history 302 (2316)configuring mcafee internet security 235

(1780)firefox cannot load websites but otherprograms$ can 226 (1708)updates reported when running newestversion 224 (1692)

new accessibility features in firefox 3 175(1300)pages that use the flash plugin crash onmac 165 (1220)firefox exe is always running 149 (1092)deleting-diginotar-ca-cert/discuss 143(1044)updating firefox/discuss 139 (1012)configuring f-secure internet security 130

(940)dom inspector 124 (892)what-are-tab-groups/discuss 857


60/279

en-US (37)zh-CN (36)fr (22)nl (22)it (17)zh-TW (17)de (11)

pt-BR (11)ru (10)cs (9)sl (4)pl (2)id (1)tr (1)ar (1)

ja (1)pt-PT (1)hr (1)

en-US (31)zh-CN (12)es (10)ru (10)de (9)cs (6)

ja (5)

fr (3)nl (2)pt-BR (2)ga-IE (1)hu (1)pl (1)ar (1)it (1)


61/279

2011-08-19 - 2011-08-25 2011-08-12-2011-08-18

2470043 25578336721079 6584817

6803 6807

52 4317 14

3742 3981

3289 313556516 527774416 3704

3832 34081574 1222

177 79277 204

1107 89215880 13847

23421 189137195 5170

9416 7614

50.21% 50.98%5.65% 3.30%8.84% 8.51%

35.31% 37.21%

28.40% 30.40%41.89% 41.53%12.87% 11.35%16.84% 16.72%

71.60% 69.60%54.76% 52.88%

50 3914 12

66.4427 67.5958


62/279

How do I switch update channels? (-366)Firefox will not start (-229)Installing a previous version of Firefox (-217)Error loading web sites (-106)Cannot connect after upgrading Firefox (-99)Firefox hangs (-78)Firefox cannot load websites but other programs can (-78)

Websites look wrong (-72)Lost Bookmarks (-70)Options window - Tabs panel (-69)

How do I switch update channels? (-181)Firefox will not start (-131)Installing a previous version of Firefox (-98)Lost Bookmarks (-87)What happened to the BookmarksToolbar? (-75)

Firefox hangs (-73)Firefox cannot load websites but otherprograms can (-72)Error loading web sites (-72)Printing a web page (-65)Cannot connect after upgrading Firefox (-59)

Sorting bookmarks (-20.76)

Firefox cannot load websites but other programs can (17.23)Uninstalling add-ons (15.99)Navigation Toolbar items (-15.63)How do I install Firefox on a mobile device? (15.08)Search bar (14.65)Troubleshooting extensions and themes (-14.21)Bookmark folders (-13.73)

Where can I find the code to add a device to Firefox Sync?(13.67)Why are tabs on top? (13.58)

Installing a previous version of Firefox (-

33.94)Uninstalling add-ons (-27.65)Downloads window (-21.38)Firefox cannot load websites but otherprograms can (-18.75)Sorting bookmarks (17.19)Cannot connect after upgrading Firefox (-

17.09)Installing Firefox on Mac (-17.02)What is the Add-on Bar? (-16.92)

Using the Silverlight plugin with Firefox(16.38)Installing Firefox on Linux (-16.27)


63/279

what-are-tab-groups 93.36% (1686 votes total) 81187 viewsplugin crash reports 81.85% (2209 votes total) 59227 viewsusing the windows media player plugin with firefox 81.96%(1009 votes total) 44826 viewshow to set the home page 70.60% (585 votes total) 33899viewsupdating firefox 72.37% (695 votes total) 31686 views

common-questions-after-updating-firefox 80.92% (938 votestotal) 30945 viewsprivate browsing 90.66% (1124 votes total) 29643 viewsmanaging the flash plugin 72.82% (298 votes total) 17838viewshow-do-i-customize-toolbars 58.33% (336 votes total) 16781viewsask 59.39% (586 votes total) 14999 views

pop-up blocker 56.22% (249 votes total) 13147 viewsclear recent history 84.32% (287 votes total) 12035 viewshow to clear the cache 91.27% (355 votes total) 12023 viewscustomizing firefox with add-ons 60.12% (163 votes total)11356 views

getting-started-firefox 89.28% (401 votes total) 10946 viewsprofiles 45.80% (131 votes total) 9377 viewsenabling and disabling cookies 76.58% (269 votes total) 9072viewskeyboard shortcuts 85.63% (167 votes total) 8764 viewsadd-a-device-to-firefox-sync 72.99% (211 votes total) 8101viewsoptions window - general panel 54.48% (134 votes total) 7798views

the adobe flash plugin has crashed 70.23% (514 votes total)7251 viewsoptions window - advanced panel 59.50% (121 votes total)

what-are-tab-groups 92.09% (215 votestotal) 97887 viewsplugin crash reports 81.22% (2114 votestotal) 63272 viewsusing the windows media player pluginwith firefox 80.35% (1028 votes total)40829 views

common-questions-after-updating-firefox75.71% (387 votes total) 31922 viewshow to set the home page 74.00% (600votes total) 31568 viewsupdating firefox 72.99% (548 votes total)31512 viewsprivate browsing 90.27% (1069 votestotal) 29377 views

managing the flash plugin 67.09% (79votes total) 22107 viewshow-do-i-customize-toolbars 60.96%(333 votes total) 15492 viewsask 57.17% (537 votes total) 14174

viewshow to clear the cache 90.82% (305votes total) 12143 viewsclear recent history 83.33% (246 votestotal) 11475 viewspop-up blocker 57.36% (258 votes total)11457 viewscustomizing firefox with add-ons 68.65%(185 votes total) 11208 views

getting-started-firefox 85.30% (381 votestotal) 9835 viewsprofiles 42.34% (111 votes total) 9261


64/279

how-do-i-use-zoom 8029 (64132)what-are-tab-groups/discuss 805 (6340)controlling avg firefox add-ons 339 (2612)how-do-i-get-firefox-button 329 (2532)how-do-i-manage-website-permissions 304 (2332)ive-lost-my-firefox-sync-account-information 297 (2276)what-are-tab-groups/history 269 (2052)

configuring mcafee internet security 221 (1668)updates reported when running newest version 215 (1620)what-are-tab-groups 171626 (1548.78353387612)template:clearcookiescache 205 (1540)links to local or network pages do not work 188 (1404)firefox cannot load websites but other programs$ can 183(1364)pages that use the flash plugin crash on mac 172 (1276)

firefox crashes due to avg safesearch 121 (868)managing the flash plugin 39147 (677.69058852744)common-questions-after-updating-firefox/discuss 471(590.10989010989)how-do-i-switch-update-channels 3828 (462.320969518913)

common-questions-after-updating-firefox/history 552(432.048192771084)common-questions-after-updating-firefox 60908(392.723374994944)replace your sync information 607 (391.497975708502)

how-do-i-use-zoom 3770 (30060)what-are-tab-groups/discuss 266 (2028)how-do-i-get-firefox-button 240 (1820)links to local or network pages do notwork 191 (1428)firefox makes unrequested connections178 (1324)

pages that use the flash plugin crash onmac 144 (1052)controlling avg firefox add-ons 138(1004)firefox help 2 124 (892)ive-lost-my-firefox-sync-account-information 102 (716)firefox crashes when you exit it 99 (692)

what-are-tab-groups 75871(384.535555768433)make-firefox-remember-usernames-and-passwords 5673 (285.067028678093)managing the flash plugin 21432

(255.334493906988)replace your sync information 405(236.099585062241)websites or add-ons incorrectly reportincompatible browser 421(230.844793713163)mouse buttons do not work as back andforward 222 (224.087591240876)firefox is slow 1880 (223.998276604912)

cannot uninstall an add-on 2276(221.355453582774)is my firefox problem a result of malware


65/279

en-US (59)zh-CN (26)ru (13)de (12)ko (10)fr (9)nl (7)

es (6)pt-BR (6)sl (6)zh-TW (6)cs (4)it (4)

ja (3)ca (1)

vi (1)fa (1)ar (1)pl (1)tr (1)

zh-CN (37)en-US (19)ru (15)

ja (10)de (8)sl (6)ko (5)

it (5)es (3)pl (3)id (2)pt-BR (1)nl (1)


66/279

2011-08-05 - 2011-08-11 2011-07-29 - 2011-08-04

2134378 21007955726143 5677746

5489 5489

46 5513 19

3226 3757

2397 250443148 448853307 3220

2673 24591246 1217

120 106220 189

917 94815139 15259

19258 193915188 5145

7801 7824

49.78% 49.47%4.79% 4.31%8.79% 7.68%

36.64% 38.54%

31.95% 32.04%40.64% 40.72%10.95% 10.80%16.46% 16.43%

68.05% 67.96%51.59% 51.53%

35 3310 8

66.3983 66.4836


67/279

How do I switch update channels? (-120)Error loading web sites (-87)Lost Bookmarks (-85)Firefox will not start (-84)Firefox hangs (-80)What happened to the Bookmarks Toolbar? (-75)

Printing a web page (-67)Username and password not remembered (-63)What happened to the Status Bar? (-63)Options window - Tabs panel (-60)

How do I switch update channels? (-105)Error loading web sites (-66)Firefox hangs (-62)Firefox will not start (-53)What happened to the Bookmarks Toolbar? (-53)Lost Bookmarks (-49)What happened to the Status Bar? (-49)

Options window - Tabs panel (-43)Firefox cannot load websites but other programs can(-42)Username and password not remembered (-41)

Exporting bookmarks to an HTML file (35.92)

Managing file types (-21.12)Search bar (17.63)Text Zoom (16.35)Error loading web sites (15.02)

ActiveX (13.23)Backing up your information (-12.72)Firefox is already running but is not

responding (-11.22)Add-ons Blocklist (11.11)Firefox does not ask to save tabs and

windows on exit (-10.90)

Sorting bookmarks (23.38)

Problems using Facebook in Firefox (-20.00)Options window - Advanced panel (19.04)Bookmarks Toolbar (16.55)Firefox has just updated tab shows each time youstart Firefox (16.36)Options window - Tabs panel (15.51)Where can I find the code to add a device to Firefox

Sync? (15.00)Deleting Bookmarks (14.88)Error loading web sites (-14.25)

Installing a previous version of Firefox (14.04)


68/279

plugin crash reports 79.83% (1909 votestotal) 62240 viewsusing the windows media player plugin withfirefox 80.56% (962 votes total) 39114 viewshow to set the home page 74.66% (671 votestotal) 29680 viewsprivate browsing 89.97% (1097 votes total)

28624 viewsupdating firefox 74.76% (515 votes total)15499 viewshow-do-i-customize-toolbars 66.83% (419votes total) 13147 viewsask 60.58% (548 votes total) 11634 viewshow to clear the cache 90.72% (291 votestotal) 10798 views

clear recent history 83.65% (263 votes total)10739 viewscustomizing firefox with add-ons 68.93% (177votes total) 10302 viewspop-up blocker 60.48% (210 votes total) 9617

viewsprofiles 54.95% (111 votes total) 8672 viewscommon-questions-after-updating-firefox80.20% (399 votes total) 8570 viewsenabling and disabling cookies 83.72% (258votes total) 8540 viewsgetting-started-firefox 83.10% (426 votestotal) 7980 viewsoptions window - general panel 55.91% (127

votes total) 7395 viewsthe adobe flash plugin has crashed 64.97%(431 votes total) 6927 views

plugin crash reports 75.39% (386 votes total) 57132viewsusing the windows media player plugin with firefox82.21% (163 votes total) 41197 viewshow to set the home page 73.08% (156 votes total)29288 viewsprivate browsing 87.62% (202 votes total) 27669

viewsupdating firefox 73.79% (103 votes total) 15649viewshow-do-i-customize-toolbars 69.23% (78 votes total)13888 viewsask 60.64% (94 votes total) 11749 viewsclear recent history 87.04% (54 votes total) 10590views

customizing firefox with add-ons 75.76% (33 votestotal) 10284 viewshow to clear the cache 91.18% (68 votes total)10220 viewscommon-questions-after-updating-firefox 72.97%

(74 votes total) 9625 viewspop-up blocker 54.72% (53 votes total) 9221 viewsprofiles 31.58% (19 votes total) 8524 viewsgetting-started-firefox 83.56% (73 votes total) 8268viewsenabling and disabling cookies 84.62% (65 votestotal) 8045 viewsoptions window - general panel 54.55% (22 votestotal) 7377 views

what-are-tab-groups 87.50% (16 votes total) 7179viewskeyboard shortcuts 81.48% (27 votes total) 6814


69/279

mouse buttons do not work as back andforward 186 (1388)firefox help 2 126 (908)saving a web page 112 (796)make-firefox-remember-usernames-and-passwords 5708 (655.026455026455)how to change the latest headlines feed 94

(652)how-do-i-manage-website-permissions 82(556)quick find bar opens when typing in text fields80 (540)using the java plugin with firefox/discuss/1632195 (335.754189944134)how-do-i-upgrade-my-graphics-drivers 2382

(281.730769230769)is my firefox problem a result of malware 3097(227.811590367822)

using the windows media player plugin withfirefox/history 188 (164.788732394366)

using firefox for windows update 160(162.295081967213)firefox crashes when using yahoo mail 183(149.829351535836)using the spell checker 2830(149.614112458655)websites or add-ons incorrectly reportincompatible browser 325 (149.04214559387)customizing firefox 396 (142.944785276074)

searching within a page 395(141.960183767228)cannot clear location bar history 197

make-firefox-remember-usernames-and-passwords5466 (43628)using the java plugin with firefox/discuss/1632 289(2212)using the windows media player plugin withfirefox/history 202 (1516)mouse buttons do not work as back and forward 174

(1292)mobile-keyboard-shortcuts 157 (1156)firefox crashes when you exit it 99 (692)using the java plugin with firefox/discuss/1636 95(660)how to set the home page/discuss 91 (628)unexpected installation error -203 when installingadd-ons 77 (516)

how-do-i-upgrade-my-graphics-drivers 2541(407.692307692308)getting-started-firefox-mobile 3029(329.645390070922)firefox crashes when using yahoo mail 186

(242.857142857143)ive-lost-my-phone-how-do-i-deactivate-sync 169(226.570048309179)will-firefox-work-my-mobile-device 8104(199.261447562777)importing bookmarks and other data from mozillaapplication suite 153 (194.230769230769)exporting data to safari 2009 (186.590584878745)cannot clear location bar history 162

(165.573770491803)using firefox for windows update 152(160.944206008584)


70/279

en-US (23)ru (16)pl (14)fr (10)zh-CN (8)cs (8)

ja (7)

de (5)it (4)nl (4)zh-TW (2)uk (1)es (1)lt (1)pt-BR (1)

my (1)

de (19)en-US (16)fr (14)it (14)nl (12)cs (12)ru (9)

es (8)sl (7)

ja (6)sr-CYRL (2)et (2)hu (1)ko (1)id (1)

tr (1)zh-CN (1)


71/279

2011-07-22 - 2011-07-28 2011-07-15 - 2011-07-21

2103653 21232215637861 5771176

5531 5891

42 2913 5

3589 3068

2460 279945159 455213092 3348

2605 27961585 1814

152 168139 149

923 95515904 18337

19108 200645356 6384

7952 8734

56.63% 58.78%5.43% 5.44%4.97% 4.83%

32.98% 30.95%

32.91% 34.26%39.54% 37.49%11.08% 11.93%16.46% 16.32%

67.09% 65.74%50.63% 49.42%

26 384 12

66.022 66.1819


72/279

How do I switch update channels? (-37)Firefox hangs (-19)What happened to the Bookmarks Toolbar? (-18)Exporting bookmarks to an HTML file (-16)No sound in Firefox (-15)Firefox cannot load websites but other programs can(-14)

Lost Bookmarks (-14)Options window - Tabs panel (-13)Bookmarks Toolbar (-12)Printing a web page (-11)

How do I switch update channels? (-268)Username and password not remembered (-170)Firefox cannot load websites but other programscan (-122)Error loading web sites (-101)Lost Bookmarks (-101)Exporting bookmarks to an HTML file (-94)

Firefox will not start (-82)Options window - Tabs panel (-69)Firefox hangs (-65)What happened to the Bookmarks Toolbar? (-65)

Firefox is stuck in Safe Mode (-33.16)

Opening PDF files within Firefox (22.07)Installing Firefox on Windows (21.45)Installing Firefox on Mac (21.16)Options window - General panel (-20.42)Firefox is already running but is not responding (-18.87)Installing a previous version of Firefox (-18.31)

New tabs do not appear to the right of the lasttab (16.71)Options window - Privacy panel (15.35)

Search bar (-14.95)


73/279

plugin crash reports 0.00% ( votes total) 58218 viewsusing the windows media player plugin with firefox0.00% ( votes total) 40054 viewshow to set the home page 0.00% ( votes total)28142 viewsprivate browsing 0.00% ( votes total) 27824 viewsupdating firefox 0.00% ( votes total) 16226 views

how-do-i-customize-toolbars 0.00% ( votes total)14710 viewscommon-questions-after-updating-firefox 0.00% (votes total) 12371 viewsask 0.00% ( votes total) 11900 viewsclear recent history 0.00% ( votes total) 10535 viewscustomizing firefox with add-ons 0.00% ( votes total)10340 views

how to clear the cache 0.00% ( votes total) 10139viewsprofiles 0.00% ( votes total) 8674 viewspop-up blocker 0.00% ( votes total) 8509 viewsgetting-started-firefox 0.00% ( votes total) 8118

viewsenabling and disabling cookies 0.00% ( votes total)7591 viewsoptions window - general panel 0.00% ( votes total)7331 viewswhat-are-tab-groups 0.00% ( votes total) 6978 viewsadd-a-device-to-firefox-sync 0.00% ( votes total)6714 viewskeyboard shortcuts 0.00% ( votes total) 6627 views

backing up and restoring bookmarks 0.00% ( votestotal) 6449 viewsoptions window - advanced panel 0.00% ( votes

plugin crash reports 79.97% (1523 votes total)52979 viewsusing the windows media player plugin withfirefox 79.96% (973 votes total) 37543 viewsprivate browsing 92.11% (1128 votes total)28525 viewshow to set the home page 72.49% (847 votes

total) 28507 viewsupdating firefox 71.58% (570 votes total) 17365viewscommon-questions-after-updating-firefox77.80% (500 votes total) 15223 viewshow-do-i-customize-toolbars 62.17% (341 votestotal) 13762 viewsask 49.71% (513 votes total) 12369 views

what-are-app-tabs 94.84% (3022 votes total)12259 viewsclear recent history 84.25% (254 votes total)10736 viewswhat-are-tab-groups 92.52% (722 votes total)

10237 viewshow to clear the cache 87.96% (299 votes total)9975 viewscustomizing firefox with add-ons 68.68% (182votes total) 9858 viewsgetting-started-firefox 86.59% (410 votes total)8338 viewsprofiles 53.91% (115 votes total) 8316 viewspop-up blocker 59.73% (226 votes total) 7956

viewsoptions window - general panel 56.18% (89votes total) 7394 views


74/279

make-firefox-remember-usernames-and-passwords2583 (20564)using the java plugin with firefox/discuss/1632 155(1140)firefox crashes when using yahoo mail 146 (1068)mobile-keyboard-shortcuts 144 (1052)ive-lost-my-phone-how-do-i-deactivate-sync 135

(980)using the windows media player plugin withfirefox/history 132 (956)mouse buttons do not work as back and forward 127(916)saving a web page 99 (692)installing and configuring spark 79 (532)getting-started-firefox-mobile 2818

(308.553823849221)add-ons blocklist 830 (221.083172147002)cannot clear location bar history 176(200.854700854701)using the windows media player plugin with

firefox/discuss 308 (193.333333333333)exporting data to safari 1891 (191.59599074788)will-firefox-work-my-mobile-device 6885(150.249886415266)using the windows media player plugin with firefox77647 (149.458254688567)importing bookmarks and other data from safari 379(130.395136778115)how-do-i-upgrade-my-graphics-drivers 1391

(128.877005347594)how-do-i-stop-websites-tracking-me-mobile 246(124.145785876993)

ive-lost-my-phone-how-do-i-deactivate-sync 148(1084)

mobile-keyboard-shortcuts 135 (980)installing and configuring spark 127 (916)firefox crashes when using yahoo mail 127 (916)how the phishing and malware protection infirefox works 97 (676)

add-ons blocklist 946 (471.601208459214)firefox window is too large or opens off screen354 (272.631578947368)using the windows media player plugin withfirefox 87998 (263.665667940903)using the windows media player plugin withfirefox/discuss 313 (251.685393258427)cannot

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