Summit on AT Reuse andEmergency Management

for FEMA Region VIMay 1 and 2, 2012

Houston, TX

Successful Strategies Innovative Partnerships

Futures Planning

Welcome, Overview and ExpectationsJoy Kniskern, Principal Investigator, Pass It On Center (PIOC)

Carolyn Phillips, Project Director, Pass It On Center

Amy Goldman, Manager, PIOC Initiative on AT Reuse and Emergency Management and Director, Pennsylvania’s Initiative on Assistive Technology

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1:00 –1:30 p.m.

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FEMA Region VI:ArkansasLouisianaNew MexicoOklahomaTexas

Meet the Delegates: Introductions

Brief Introductions• Your name and state

• Your role with/interest in emergency management, people with disabilities and functional needs, assistive technology (AT) and AT reuse

• Why you are pleased to participate in this Summit!

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1:00 –1:30 p.m.

Our Summit Goals• To define role of AT reuse in disaster planning• To identify needs for rapid response system

for delivering AT devices after disaster• To develop sustainable networks to meet AT

needs in emergency management• To begin at state level to develop plans

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We’ll learn more about:Assistive technology reutilizationPass It On CenterAT reuse programs

You can find a reuse program near you in the Locations Database atwww.passitoncenter.org

Assistive Technology (AT) and AT Reuse

Carolyn Phillips

1:30 –2:15 p.m.

Pass It On Center - Promotes the safe, effective and

appropriate reuse of lightly-used assistive technology

- Provides technical assistance to organizations engaging in AT reutilization

- Is funded by the U.S. Dept. of Education/ Rehabilitation Services Administration and administered through the Georgia Department of Labor’s Tools for Life Program

• Reauthorization of the Assistive Technology Act

• New Freedom Initiative• Interest from OSERS’ leadership• Hurricane Katrina

Born of ‘the perfect storm’

AT reuse serves America’s largest minority: People with functional needs

• One of every five Americans has some form of disAbility. It cuts across age, gender, race, ethnicity and religion. Any person may join this group at any time.

• Assistive technology makes it possible for us to live, learn and earn.

• AT reuse helps the uninsured, under- insured and those with coverage who experience delays in getting devices.

AT Reuse Customers/STAR, Alabama’s Assistive Technology Resource

AT reuse takes several forms:• Exchange between seller or donor and buyer

or recipient• Refurbishment of devices for minor repairs to

restore original function• Reassignment to new users• Device loans for trial or to fill the gap while

waiting for a new device• Recycling: breakdown for parts or end-of-life disposal• Remanufacturing: Please don’t!

How we got here:• First national conference on AT Reuse –

May 2006• OSERS made grants to 12 three-year

“demonstration” projects for AT reuse and to a technical assistance center (the Pass It On Center).

• There were only three identified reports on reuse projects, although we knew a lot more was being done.

We needed to:• Increase access to and acquisition of

assistive technology – Get AT to those who need it

• Ensure that clean, safe, appropriate AT was matched to the needs of customers

• Gain an understanding of what success is for AT Reuse Programs

• Develop Quality Indicators for AT Reuse Programs

• Develop methodologies for measuring outcomes of AT Reuse and Return on Investment (ROI)

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Collaboration gets results• Work groups, the National Task Force and

individual programs contributed to the definition of promising practices.

• By sharing we created an online Knowledge Base that continues to grow.

• We developed Indicators of Quality for AT Reuse and created an Online Program Assessment Tool.

• We developed outcomes measurement and methodologies for measuring ROI.

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Progress in three years

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As of September 9, 2009, the number of states and programs listed (voluntary profiles) in the Reuse Locations Database had increased to 174. Of these:

– 116 conduct reassignment activities– 87 conduct refurbishment activities– 44 conduct equipment exchange activities– 60 conduct reassignment and refurbishment – 18 conduct reassignment and exchange activities– 15 conduct refurbishment and exchange activities– 12 conduct reassignment, refurbishment and

exchange

Reuse locations in 2011:

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As of April 2012, the number of states and programs listed had increased to 211 (from 174 in 2009). Of these:

– 127 conduct reassignment activities– 103 conduct refurbishment activities– 56 conduct equipment exchange activities– 63 conduct reassignment and refurbishment – 22 conduct reassignment and exchange

activities– 17 conduct refurbishment and exchange

activities– 13 conduct reassignment, refurbishment and

exchange

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State AT Act Programs Fiscal Year 2010 Reutilization

Data

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Types of AT Reuse• Device Exchange

– Want-Ad Digest/e-Bay for AT• Device Reassignment/Refurbish

– Devices accepted (usually by donation) into an inventory; are repaired, sanitized, and/or refurbished as needed; and then offered for sale, loan, rental, or give away to consumers as recycled products.

– Includes devices repaired for an individual (without the ownership of the device changing hands)

• Open-Ended Loan– Borrower of a device can keep the device as long as

needed

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Type of Activities in State Programs• Device Exchange Data

– 36 State AT Programs Reported–

• Refurbish/Reassignment Data – 44 State AT Programs Reported

• Open-Ended Loan Data – 33 State AT Programs Reported

• Multiple Programs Reported by Most States• 20 AT Programs reported all three – Exchange, Refurbish and

Open-Ended Loan; 19 programs reported 2 of 3• Four reported Exchange only, 11 reported Refurbish/Reassign

only, and two reported Open-Ended Loan only

AT reuse in all state programs

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In 2010, all 56 states and territories reported reuse activities in their AT Act Programs:

Activity States& Terr.

Total # Devices

Savings to Consumers

Exchange 36 1,331 $ 2,836,996

Refurbish/repair 44 28,389 13,355,432

Device loan 33 6,124 1,795,678

TOTAL 56 35,844 $ 17,978,046

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Environment for Device Use

• Education 9.71%

• Employment 3.84%

• Community Living 86.45%

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Customer Satisfaction

Highly Satisfied 85.56%

Satisfied 14.03%

Satisfied Somewhat .33%

Not at all Satisfied .08%

AT reuse and emergency response

• March 2010 - first national summit on AT Reuse and Emergency Management, Washington, DC

• April 2011 - FEMA Region IV Summit, Atlanta• September 2011 – FEMA Region III Summit,

Philadelphia• Visit www.passitoncenter.org for summary

materials and information from those events

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Keynote: Disasters and People with Disabilities: What Have WeLearned?

Lex Frieden, University of TexasDirector, Independent Living Research Utilization

2:00 –2:30 p.m.

Disasters: Sharing ExperiencesModerator – Roger Levy, Director, Texas Technology Access Program

2:30 – 3:30 p.m.

PanelistsFrank Barnes, Oklahoma City Emergency ManagementGlenda Ford-Lee, OK Emergency Preparedness and Response ServicesNikki Beneke, Region VI Disability Integration Work Group

2:30 – 3:30 p.m.

Refreshment Break

3:30–3:45 p.m.

Assistive Technologies: What are we talking about? Rose Minette, Texas Department of Assistive and Rehabilitative ServicesJamie Arasz Prioli, PIOC and PIATWith special thanks to Cathy Valdez, Executive Director, Project MEND

3:45 – 4:15 p.m.

Planning for the Whole CommunityKeynote Speaker – Marcie Roth Director, Office of Disability Integration and Coordination and Senior Advisor, Disability Issues, U.S. Dept. of Homeland Security/Federal Emergency Management Agency

4:15 –5:15 p.m.

Wrap, Tomorrow’s Agenda,Food for ThoughtCarolyn Phillips

See you for dinner at 6:30! 5:00 –5:15 p.m.

Wednesday, May 2, 2012

Continental Breakfast

8:00 – 8:30 a.m.

Preparation for More Effective ResponseUsing Personal Experiences and “Lessons Learned” to Identify Needs, Opportunities, Issues and Potential Partnerships

8:30 – 9:15 a.m.

Preparation• Who are the vulnerable populations?• What are the likely disasters?• What’s the state of public awareness?• What’s being done about individual

preparedness?• What forms of communication will be used?• Is your organization prepared to help?

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Response• Does your organization have a staffing plan

for emergencies? A leadership succession plan?

• What provisions have been made to operate AT – possibly in shelters?

• Do you have agreements in place for AT or services?

• Have the logistics been worked out to receive, distribute and track AT?

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Recovery• What will happen to excess AT or supplies

donated for the emergency?• How will AT that is no longer needed be

recovered for use by people who do need it?• Do you have policies in place about

“ownership” of equipment (e.g. transitioning out of shelters into other housing)?

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Mitigation• What have you learned from recent

emergencies?• What worked? What didn’t work?• What needs improvement?• Do you have a formal after action review

(AAR) process?• Do you have a plan to use the lessons

learned to be better prepared next time?

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PreparationFacilitator: Jamie KaramRecorder: Martha RustReporter?

ResponseFacilitator: Linda JacoRecorder: Joy KniskernReporter?

8:00 – 9:00 a.m.

RecoveryFacilitator: Roger LevyRecorder: Carolyn PhillipsReporter?

MitigationFacilitator: Amy GoldmanRecorder: Reporter?

LOOK FOR THE LOCATION POINTED OUT BY THE MODERATOR

Opportunities and Issues in EM and AT Reuse

Reports from the Breakout Sessions

9:15 – 10:00 a.m.

Refreshment Break

10:00 – 10:15 a.m.

Intrastate, Interstate and Regional Support Agreements Jamie Landry KaramJamie Arasz PrioliLinda Landers

10:15 – 11:15 a.m.

11:15 - 11:45 a.m.

Framework for PlanningAmy Goldman

LunchPlease be our guest for lunch.

11:45 a.m. – 12:45 p.m.

* Join with the state of your choice

State Planning

12:45 – 2:00 p.m.

State

Louisiana

Oklahoma

Texas

*Arkansas

*New Mexico

Join your delegation in the designated area.

Refreshment Break

2:00 –2:15 p.m.

State Planning, continued

2:15 –3:00 p.m.

Debriefing: State Planning

Carolyn Phillips

3:00 –3:30 p.m.

Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.-Winston Churchill (with thanks to Craig Fugate)

Wrap Up: Next Stepsand Meeting Evaluation

Joy Kniskern

3:30 – 4:00 p.m.

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SHARE YOUR EXPERIENCE TO BENEFIT OTHERS

http://www.passitoncenter.org

Share your resources and your experiences to assist your colleagues. Use the PIOC website.

Evaluate the Summit, PleasePlease complete the brief evaluation form in your package and leave on the back table. If you have additional comments or suggestions, please contact us:Carolyn@passitoncenter.orgAmy@passitoncenter.org

AdjournThank you so much for attending andhave a safe trip home.

Contact us:joy@passitoncenter.orgcarolyn@passitoncenter.orgamy@passitoncenter.org

http://www.passitoncenter.org

DISCLAIMERThis work is supported under five-year cooperative agreement #H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and administered by AMAC/Georgia Institute on Technology. However, the contents of this publication do not necessarily represent the policy or opinions of the U.S. Department of Education, and the reader should not assume endorsement of this document by the Federal government or AMAC/Georgia Institute on Technology.