Summer Training Handbook 2014

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    Summer

    Training

    Handbook 2014A practical Guide to Summer Training for MBA students of LovelyProfessional niversity

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    P a g e ! 2

    Acknowledgements" am grateful to #r San$ay Modi% Sr #ean% Lovely &aculty of Business and Applied Arts 'L&BAA(%

    )*o is t*e inspiration +e*ind t*is +oo,% #r- .a$es* /erma% Associate #ean % #r- Giris* Tane$a%

    ead of #epartment '#1( from Sc*ool of Business% for t*is sagacious advice and inputs% Mr

    Sures* as*yap% 3S% #epartment of &inance % for +eing a constant source of motivation-

    " am grateful to all faculty mem+ers at L&BAA for contri+uting to t*is document-

    " etend my gratitude to all t*e management teac*ers of yesteryears )*o *ave contri+uted to

    t*e pool of ,no)ledge and *ave *ad a *uge impact on curriculum of management education-

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    P a g e ! 5

    PrefaceT*is +oo, is a compendium of sample topics for summer training of MBA students- An attempt

    *as +een made to ma,e it as compre*ensive and concise as possi+le- T*e topics given *erein

    are for t*e purpose of guiding t*e students to c*oose t*eir summer training pro$ects and can +emodified as per t*e re6uirement of t*e company- T*e topics *ave +een classified into areas of

    speciali7ation for t*e sa,e of convenience and clarity- "n addition to +eing a guide for summer

    training t*is +oo, can also +e used to pee, into t*e $o+ re6uirements of various speciali7ations

    and can +e used to decide on t*e rig*t speciali7ation for a student-

    "n addition to sample topics t*is +oo, contains various guidelines to +e follo)ed in order to

    derive t*e maimum +enefit out of t*e t)o mont*s of summer training- "t contains t*e rules of

    niversity and t*e code of conduct t*e student is epected to o+serve during t*e period of

    interns*ip-

    T*e +oo, also contains a section on t*e activities )*ic* are generally done +y variousdepartments of a company- T*is s*all *elp in )idening t*e perspective of t*e students and also

    increase t*e eposure *e can receive-

    All t*e formats for t*e various components of t*e course *ave +een presented in anneure at

    t*e end of t*e +oo,-

    " )is* you all t*e +est for your summer training- ave fun8

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    Contents

    Ac,no)ledgements --------------------------------------------------------------------------------------------------------------------- 2

    Preface --------------------------------------------------------------------------------------------------------------------------------------- 5

    Professional Goals during Summer Training--------------------------------------------------------------------------------9

    :ode of :onduct-------------------------------------------------------------------------------------------------------------------------- 9

    Mar,eting------------------------------------------------------------------------------------------------------------------------------------- ;

    &inance --------------------------------------------------------------------------------------------------------------------------------------- ?@.? " ?valuation Parameters-------------------------------------------------------------------------------------- 21

    Anneure """ "mportant deadlines----------------------------------------------------------------------------------------------2;

    A>>?@.? "/ Pro$ect Topic Performa------------------------------------------------------------------------------------2>?@.? /" &eed+ac, on fortnig*tly report +y faculty guide 'for faculty only(--------------------51

    A>>?@.? /""" Attendance S*eet------------------------------------------------------------------------------------------ 54

    A>>?@.? "@ Guidelines for Summer Training .eport----------------------------------------------------------59

    Anneure @ .eferences --------------------------------------------------------------------------------------------------------- 5=

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    P a g e ! 9

    Professional Goals during Summer

    Training

    T*e purpose of summer training is to

    ac6uaint t*e students )it* t*e practices

    follo)ed in t*e industry and at t*e same

    time give t*em an opportunity to do

    researc* on some relevant topics in

    t*eir area of speciali7ation-

    1- To underta,e a meaningful pro$ect

    2- To )or, *ard and s*o) initiative to

    )in confidence

    5- or, *ard to get PP3'PrePlacement

    3ffer(

    4- Aim at maimi7ing learning-

    9- Building relations )it* peers to

    t*oroug*ly understand t*e strengt*s

    and )ea,nesses of systemCs

    policies and procedures-;- nderstand systems% procedures and

    policies-

    =- #iscuss dou+ts and see% if% you can

    ma,e suggestions-

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    P a g e ! ;

    ;- Avoid any conduct t*at may cause

    em+arrassment or disrepute to t*e

    organi7ation-

    =- Assure t*at all actions and +e*aviors

    promote t*e favora+le image of t*eorgani7ation-

    ot ta,ing action )*ic* disrupts t*e

    normal functioning-

    Marketing

    Survey on preferences for insurance

    companies with special reference

    to a particular player

    "nsurance is considered one of t*e most

    difficult products to sell- T*e sale is

    mostly pus* sales% driven +y t*e sales

    agentD employee- o)ever% t*e

    companies spent a lot of money on

    advertisement and promotions- T*e

    student *as to identify t*e ,ey factors

    driving t*e sales and s*ould try to come

    up )it* some ideal "ntegrated Mar,eting:ampaign design for t*e product-

    T*e focus *as to +e on customer

    interaction and ,no)ing t*e actual

    c*allenges involved in ma,ing t*e deal

    *appen-

    ICC World Cup ffect on the

    promotions of various products!

    A cric,et )orld cup *as al)ays capturedt*e attention of mar,eters and

    consumers ali,e- A lot of researc* and

    studies *ave +een done on t*is topic-

    1T*is topic can +e used +y more t*an onestudent% varying it as per t*e companyDproduct in6uestion-

    Most of t*ese pertain to t*e large

    companies- o)ever% t*is is a gala

    event )*ic* affect +usiness at all levels-

    T*e students *ave to study t*e impact

    of t*e )orld cup on t*e +usiness and t*esales of t*e company t*e student is

    doing interns*ip )it*-

    Impact of price on the "uying

    "ehavior

    Pricing *as a lot of affect on t*e +uying

    +e*avior of individuals- T*is is reflected

    in t*e price discounts offered +y t*e

    producers and also t*e convenient

    pricing 'multiples of 9% 10(- T*e topicre6uires t*e students to study t*e effect

    of t*e printed price 'M.P( on t*e +uying

    +e*avior of t*e customer-

    After t*e study t*e student can suggest

    some modifications in t*e price 6uantity

    com+ination in order to maimi7e t*e

    revenue of t*e product in 6uestion-

    Market Survey for a new productlaunch#

    "n an ever prospering middle class t*ere

    is a perpetual need to ne) products and

    product categories- :onfectioneries and

    +everage un*eard of ten year ago% are

    no) a standard part of our dietary plans-

    T*ere are studies on t*e c*anging

    demograp*ics of t*e decision ma,er in a

    typical *ouse*old purc*ase decision-

    Any company loo,ing for additional

    revenue streams ,eeps on launc*ing

    ne) products- T*e student *as to do a

    2T*is topic can +e used +y more t*an onestudent% varying it as per t*e companyDproduct in6uestion-

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    P a g e ! =

    survey to identify t*e needDgap in some

    category and suggest a ne) product to

    +e launc*ed in it-

    Pull ffect in Insurance Sale

    it*in an increase in t*e private sector$o+s t*e ur+an consumer *as started

    loo,ing for insurance covers to reduce

    any and all types of ris,- At t*e same

    time% t*e individual does not entertain

    t*e calls of t*e insurance sales agents-

    T*is dic*otomy creates t*e need to

    analy7e t*e ,ey factors affecting t*e

    sales and find out t*e scope of

    generating pull effect in insurance sales-

    T*e student *as to find out t*e effect of

    mar,eting communication in terms of

    +rand recall% in t*e decision ma,ing

    process of t*e individual-

    ffect of Packaging on sales of

    consumer products$

    T*ere are a lot of products in mar,et

    )*ic* are purc*ased on impulse or are

    small tic,et +uysE +ottled )ater% c*ips%soaps% eata+les etc- in t*e case of suc*

    products t*e pac,aging plays an

    important role- T*is study s*ould focus

    on t*e role of pac,aging in t*e sales of

    t*e product in 6uestion-

    Marketing Communication needs of

    %ligopoly Companies

    T*ere are some companies )*ic* *ave

    a near monopoly t*eir product segment

    or at +est t*ey can +e descri+ed as

    oligopolies- P:L% BP:L% "3:L are

    t*ree suc* eamples in t*e petrol and

    5T*is topic can +e used +y more t*an onestudent% varying it as per t*e companyDproduct in6uestion-

    diesel category- T*ese companies

    )*ic* *ad a very laid+ac, attitude in t*e

    yesteryears *ave +ecome active

    advertisers no)-

    T*e students need to study t*eirmar,eting communication needs if any

    and analy7e *o) t*eir needs are

    different from t*e players in more

    competitive productDservice categories-

    Consumer perception a"out the

    company&product&organi'ation

    T*e consumer perception a+out a

    company is a very important factor in

    t*e success or failure of any company-:ompanies spend a fortune to create a

    good perception- T*us% it is very

    necessary for any company to ,no)

    *o) t*e consumer perceives it-

    T*is study s*all focus on t*e various

    aspect of consumer perception ranging

    from +rand recall to +rand e6uity and

    t*e general opinion of people even if

    t*ey are not customers rig*t no)'potential customers or influencers (

    (rend analysis of sales during

    different times of years

    Many products *ave a cyclical demand%

    pea,ing at some peculiar time of t*e

    year- "f a company is a+le to predict t*e

    trend correctly and timely% t*ey can

    ma,e good use of t*is data- T*e

    inventory management% staffmanagement and also t*e promotions

    can +e varied according to t*e trend-

    T*e student s*all study t*e cycles and

    trends for t*e product in 6uestion and

    suggest )ays to maimi7e t*e revenues

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    P a g e ! o) a day t*e mar,eting and

    promotions ependiture forms t*e ma$or

    part of t*e +udgets of any company-

    it* t*e advent of alternative c*annels

    of promotions% mar,eters *ave

    increased opportunities for promotional

    activities- At t*e same time a large

    num+er of avenues add to t*e already

    prevailing state of confusion- T*e

    purpose of t*is study is to analy7e all

    t*e

    Market positioning of the products

    T*e positioning of any product defines

    t*e mar,eting campaign it *as to follo)%

    its +udget% t*e price of t*e product and a

    lot of ancillary activities- T*us% t*e

    positioning of t*e product is a very

    important decision t*e company *as to

    ta,e- Many a time it so *appens t*at t*e

    company does not ,no) t*e correct

    positioning it *as in t*e minds of t*e

    consumers- T*is leads to a mismatc* in

    t*e actual and t*e appropriate efforts

    done +y t*e company-

    As a part of t*is study% t*e student is

    re6uired to evaluate t*e positioning of

    t*e companyCs product and $udge t*at

    )*et*er it is a correct positioning or

    s*ould t*e company re)or, its plans for

    t*e positioning-

    )inance

    Working capital management at the

    organi'ation

    :ompanyCs +ig c*un, of funds usually

    gets stuc, in )or,ing capital- "n order to

    run t*e +usiness smoot*ly +usiness

    needs t*e appropriate amount of

    )or,ing capital- But )or,ing capital at

    any time s*ould not +e moreDless t*an

    t*e re6uirement of t*e company-

    Appropriate amount of )or,ing capital

    needs to +e maintained-

    or,ing capital *as t*ree ma$or

    deriversE

    :as*

    .eceiva+les

    Paya+les

    All t*ree need to +e properly managed-

    :as* conversion cycle needs to +e

    minimi7ed% .eceiva+le turnover and

    paya+le cycle need to +e optimi7ed- All

    t*e factors *ave t*eir effect onprofita+ility of t*e +usiness- Students )ill

    study t*e )or,ing capital management

    tec*ni6ues follo)ed +y t*e company so

    as to maintain t*e li6uidity )*ile

    maintaining t*e profita+ility and suggest

    means to improve t*e )or,ing capital

    cycle )it*out *ampering profita+ility-

    Pro*ect financing

    "n a +usiness companies *ave to )or,on ne) pro$ects in order to en*ance

    t*eir profita+ility- But +efore a ne)

    pro$ect is ta,en up its via+ility *as to +e

    c*ec,ed- "t s*ould pass certain

    parameters- 3nce t*e company decides

    to go up )it* a pro$ect t*en t*e pro+lem

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    P a g e ! F

    of its financing comes- o) to finance a

    pro$ect #ifferent financing instruments

    *ave to +e evaluated- Students )ill

    study t*e financing instruments used +y

    t*e company for financing a pro$ect out

    of availa+le options- :ause for selecting

    a particular instruments- T*ey )ill

    analy7e t*e availa+le instruments and

    suggest t*e company a+out ot*er

    profita+le options-

    +atio analysis to know the financial

    position of company,

    .atios tell all a+out t*e companyCs )ell

    +eing- #ifferent ratios are used to get

    information a+out companyCs )ort*% its

    profita+ility% li6uidity H solvency-

    Students )ill get t*e information a+out

    t*e different ratios of t*e company- T*eir

    composition and )ill compare it )it*

    t*eir peer group- *ile analy7ing t*e

    ratios if t*ey find any fla) in companyCs

    )or,ing t*ey )ill suggest t*e measures

    to t*e company to improve t*eir )or,ing

    )*ic* )ill automatically improve t*eratios-

    -udgetary control techni.ues used "y

    the organi'ation

    Budgeting is a control device in t*e

    *ands of t*e company- #ifferent

    +udgets are prepared +y t*e company

    for t*e efficient )or,ing of t*e company-

    Because +udgeted figures give a

    parameter to t*e company against)*om t*e results *ave to +e evaluated-

    Students )ill study t*e different

    tec*ni6ues used +y t*e company for

    +udgetary control% reasons for t*e use of

    a specific tec*ni6ue- 3utcomes of t*e

    tec*ni6ue in t*e form of increased

    production% increased sale% less

    ependiture% reduced la+or turn over%

    improved cas* position etc-

    Inventory control techni.ues used "y

    the company"n any production *ouse inventory

    constitutes t*e ma$or portion of t*eir

    )or,ing capital- "nventory must +e

    managed properly so as to reduce t*e

    c*ances of s*ortage as )ell as ecess

    of inventory- Production *ouses use

    various inventory management tools

    suc* as AB: analysis% I"T% L"&3 &"&3%

    stoc, levels etc- Student is re6uired to

    study t*e various "nventory control

    tec*ni6ues used +y t*e company%

    reasons +e*ind t*e use of a particular

    tec*ni6ue% +enefits of using a particular

    tec*ni6ue- Students )ill eplore t*e

    opportunities to use ot*er "nventory

    control tec*ni6ues not used +y t*e

    company-

    Cash Conversion cycles and its Impact

    on the profita"ility

    &irms typically follo) a cycle in )*ic*

    t*ey purc*ase inventory% sell goods on

    credit% and t*en collect accounts

    receiva+le- T*is cycle is referred to as

    t*e cas* conversion cycle- Sound

    )or,ing capital policy is designed to

    minimi7e t*e time +et)een cas*

    ependitures on materials and t*e

    collection of cas* on sales-

    S*ortening t*e cas* conversion cycle

    leads to *ig*er profita+ility and valuation

    of t*e company% provided t*e ot*er

    factors are constant- Generally% a

    dra)+ac, of s*orter #aysC Sales

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    P a g e ! 10

    3utstanding '#S3( is loss in sales- T*e

    students *ave to study *o) t*e

    companies are ac*ieving t*ese mutually

    contradicting o+$ectives and suggest

    means to improve t*e cas* conversion

    cycle )it*out *ampering sales-

    +eceiva"les management techni.ues

    used "y the company

    A company gets receiva+les )*enever it

    sells goods on credit- .eceiva+les are

    an important component of )or,ing

    capital as )ell of +alance s*eet-

    Students are re6uired to analy7e t*e

    current receiva+le management

    tec*ni6ues- *et*er t*ey are managing

    t*e receiva+les t*emselves or using

    t*e factoring tec*ni6ues- o) muc*time it ta,es to convert receiva+les into

    cas* &ind t*e possi+ilities to improve

    t*e receiva+le cycle-

    Capital "udgeting techni.ues used "y

    the companies/

    *enever a ne) pro$ect is under ta,en+y a company its financial via+ility

    needs to +e c*ec,ed using various

    capital +udgeting tec*ni6ues- Students

    )ill analy7e t*e tec*ni6ues adopted +y

    t*e company% reasons +e*ind t*e

    adoption of a particular tec*ni6ue 'suc*

    as pay+ac, period% >P/% "..( its

    +enefits over t*e re$ected tec*ni6ues-

    Cost reduction techni.ues used "y thecompany and their effectiveness/

    :ompany can increase its profita+ility +y

    increasing its saleDselling price or +y

    reducing its cost- "ts easier for a

    company to reduce its cost- Students

    )ill study t*e various cost reduction

    tec*ni6ues used +y t*e company suc*

    as "J?> and t*e +enefits derived +y

    t*e company after t*e use of t*ese

    tec*ni6ues-

    0PA1s and growing scope ofSecuriti'ation

    >PACs are a part and parcel of +an,ing

    industry- But +an,s can use t*ese

    >PACs for t*eir +enefit +y resorting to

    t*e tec*ni6ue of Securiti7ation- Students

    )ill +e re6uired to study t*e >PACs of a

    particular +an,% *o) t*ey are generated

    and *o) securiti7ation )or,s in reducing

    >PACs- Telling complete procedure

    follo)ed +y t*e +an, along )it* re6uired

    proofs-

    +isk Management in 2ife Insurance

    *enever )e tal, a+out .is,

    management it is all a+out under)riting

    process- Students are supposed to learn

    complete under)riting process follo)ed

    +y t*e life insurance company- T*ey

    *ave to find *o) ris, can c*ange t*e

    premium re6uirements-

    +isk Management in General

    Insurance

    *enever )e tal, a+out .is,

    management it is all a+out under)riting

    process- Students are supposed to learn

    complete under)riting process follo)ed

    +y t*e general insurance company-

    T*ey *ave to find *o) ris, can c*anget*e premium re6uirements-

    +isk Management in -anking

    Ban,ing +usiness itself entails a lot of

    ris,% +ecause t*e +an,ing +usiness

    mainly consists of lending money to

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    P a g e ! 11

    people- Lending money implies ris, of

    +ad de+ts- Students are epected to

    learn a+out ris, management

    tec*ni6ues follo)ed +y t*e +an,s and

    *o) t*ese tec*ni6ues *elp t*e +an,s

    reducing t*e ris,-

    A study on "anking procedures

    Ban,ing itself is a +ig industry- "t is

    composed of lot of procedures say%

    ma,ing drafts% clearing% assigning t*e

    M":. codes to non M":. +an,

    c*e6ues- A student doing *isD*er intern

    in t*e +an,ing sector is epected to

    learn all t*e +an,ing procedures and

    )*at is t*e use of follo)ing t*ese

    procedures-

    Comparative study of loan procedures

    followed "y "anks

    Loans are t*e life +lood of t*e +an,ing

    +usiness- A procedure *as to +e

    follo)ed to grant a loan- Students )ill

    study t*e procedure follo)ed +y +an,s

    in granting t*e loans- T*ey )ill also

    compare t*e loans of different +an,s

    issued in same stream- T*ey )ill +e

    re6uired to find out t*e possi+le causes

    of difference in interest c*arged +y

    different +an,s for same ,ind of loan-

    Portfolio Management

    Portfolio construction is itself a tedious

    tas,- "t needs consistent re+alancing of

    t*e assets as per t*e needs of t*einvestor- Students doing t*eir intern in

    financial planning )ill +e re6uired to

    ,no) all a+out t*e construction of

    portfolio% *o) and )*y t*e portfolios are

    re+alanced- T*ey )ill also study t*e

    effect of re+alancing on t*e portfolio-

    3ospital and 3ealth Management

    Study on Patient Satisfaction

    Students can )or, upon various

    departments li,e "P#D3P# to measure

    t*e satisfaction level of t*e patientsregarding t*e services provided +y t*e

    *ospital- T*ey can find out t*e areas in

    )*ic* t*e patient satisfaction level is lo)

    and can develop a model for improving

    it% t*ere+y *elping t*e *ospital to retain

    customers and increase revenue-

    Gap Analysis

    Students can use t*e S?./KAL scale

    to measure t*e service gaps eisting in

    t*e service delivery system of t*e

    *ospital- T*ey can find out t*e causes of

    t*e eisting gaps- &inally t*ey can

    develop strategies to close t*ose gaps

    and t*ere+y improving t*e service

    delivery-

    (A( of 2a"oratory Procedures

    Turn Around Time 'TAT( is t*e time

    period +et)een collection of sample for

    diagnostic test and delivery of report-

    T*e students *ave to record t*e TAT for

    a definite time period- T*ey *ave to find

    out t*e average TAT for eac* procedure

    and compare )it* a +enc*mar,- &inally

    design a model to improve up on t*e

    procedures *aving *ig*er TAT- T*is )ill

    *elp t*e *ospital to improve t*e

    responsiveness parameter of t*eservice delivery process-

    Patient )low in %P4

    3P# is t*e unit of t*e *ospital )*ere

    patients *ave t*e first service encounter-

    3ften it is seen t*at most of t*e

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    P a g e ! 12

    *ospitals face pro+lems of overcro)ding

    and longer )aiting time period in 3P#-

    T*is ultimately leads to t*e

    dissatisfaction among patients- Students

    *ave to do a detail study on eac* and

    every procedure ta,en in t*e 3P#- T*ey

    *ave to find out t*e lacunae in t*e

    service delivery process and finally

    develop a model for optimum service

    delivery-

    Comparative Study with 0A-3

    standards

    >AB is t*e +ody responsi+le for

    accreditation of *ospitals in "ndia )*ic*

    certifies t*e 6uality management

    practices in t*e *ospitals- >AB *as

    developed certain guidelines and set

    standards for *ospital to +e certified-

    Students *ave to evaluate t*e service

    delivery system of t*e *ospital as per

    t*e >AB guidelines and *ave to

    compare t*e status of t*e *ospital )it*

    t*e +enc*mar, set +y >AB- &inally

    t*ey *ave to suggest and recommendt*e *ospitals to reac* t*e >AB

    standards- T*is )ill *elp *ospital to

    attract more patients especially

    international patients t*ere+y increasing

    t*e revenue-

    Medical Audit

    Medical audit is one of t*e ma$or

    process for ac*ieving 6uality *ealt*care

    service delivery- Students *ave to c*ec,medical records of t*e inpatients for a

    definite time period and also t*e past

    records- T*ey *ave to find out t*e

    missing components in t*e records-

    &inally t*ey *ave to develop a c*ec, list

    for maintaining t*e medical records-

    Materials and Store Management

    Students *ave to study on t*e

    parameters for selecting t*e vendors for

    *ospital supplies- T*ey also *ave to do

    an indept* study on vendor rating

    system on t*e eisting vendors of t*e

    *ospital- T*ey can collect t*e

    information from t*e mar,et and *elp

    t*e *ospital in getting t*e +est vendors-

    T*is )ill *elp t*e *ospital in 6uality

    assurance and cost cutting +y improving

    t*e supply c*ain efficiency-

    5rinary Catheteri'ation Infection

    "n most of t*e *ospital infection due to

    urinary cat*eteri7ation is very common

    giving rise to complications and

    increasing t*e lengt* of stay of t*e

    patients- Students *ave to develop a

    c*ec, list for all procedures regarding

    urinary cat*eteri7ation- T*ey *ave to

    ,eenly o+serve eac* procedure during

    t*eir stay in t*e *ospital- T*ey *ave to

    find out t*e deviations in t*e standard

    procedures- &inally t*ey *ave to developa training module for t*e medical and

    Paramedical staffs for follo)ing t*e

    +est procedure-

    4esign and )acilities in the mergency

    Casualty 4epartment

    Students *ave to do an indept* study

    on t*e design% eisting facilities% process

    and patient flo) in t*e emergency

    department of t*e *ospital- T*ey *ave tofind out t*e lacunae in t*e a+ove areas-

    T*ey *ave to develop an ideal design

    for t*e department for smoot*

    operations- T*is )ill *elp *ospital to

    reduce t*e overcro)ding and improve

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    P a g e ! 15

    t*e overall operations of t*e emergency

    department-

    Medical -illing 4epartment

    Students *ave to do an indept* study

    on different +illing procedures in t*e*ospital suc* as insurance

    reim+ursement% TPA +ills% ?S" H :GS

    +ills etc- T*ey *ave to also find out t*e

    patient satisfaction level regarding

    +illing- T*ey *ave to find out t*e areas

    of improvement and suggest procedures

    for optimum +illing process-

    3uman +esource Management

    +ecruitment 6 Selection process

    .ecruitment H Selection encapsulates

    attracting% screening% and selecting

    6ualified people for a $o+ in an

    organi7ation- it* t*e c*anging times

    t*ere *as +een a paradigm s*ift in t*e

    .ecruitment process )it* a gro)t* of

    $o+ searc* engines H *ead*unters for

    eecutive recruitment- T*ere *as +een aconstant focus on identifying critical

    competencies )*ile *iring prospects

    )*ic* encompasses not only visi+le

    factors li,e no)ledge% S,ills H A+ilities

    +ut also invisi+le H +elo)t*e )aterline

    competencies li,e Traits% Motives% Self

    :oncept etc-

    T*e student is epected to underta,e a

    study on t*e recruitment H selectionprocess of t*e particular organi7ation

    and also study t*e recruitment H

    selection tec*ni6ue +eing follo)ed in t*e

    particular industry and compare t*e +est

    practices in +ot* t*e cases-

    (raining and 4evelopment process

    T*e Training H #evelopment Scenario

    in "ndia *as undergone a radical

    over*aul )it* a sole purpose of

    augmenting t*e performance of

    "ndividuals H Team mem+ers in

    organi7ational settings- T*ere *as +een

    a gro)ing focus on uman .esource

    #evelopment and t*ere is constant

    attempt +y organi7ations to +ecome

    Learning 3rgani7ations- At every step

    Training H #evelopment *as +een

    lin,ed to Strategic goals of t*e

    organi7ation to augment t*e value

    generated +y t*e program-

    T*e students are epected to study t*e

    training and development system of a

    particular organi7ation- "n t*is pro$ect%

    t*ey can analy7e t*e different

    tec*ni6ues of training and development

    +eing employed along )it* ot*er critical

    training and development issues li,e t*e

    proficiency of trainers% epectations from

    trainees% timing% +udget etc-

    Impact of remuneration on Motivation

    T*is topic is an attempt to eplore t*e

    critical motivation factor for employees

    over t*e ages .emuneration H its

    impact on motivation levels- T*e

    students are epected to analy7e t*e

    correlation +et)een .emuneration H

    Motivation level of employees- Generally

    it *as +een opined t*at *ig*erremuneration *as an impact on t*e

    motivation levels of employees +ut it can

    +e different for different industries as

    )ell as different levels of management-

    Students can researc* t*e impact of

    monetary as )ell as nonmonetary

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    P a g e ! 14

    +enefits on different levels of

    management-

    Impact of recession on 3+ policies

    .ecession *as played ma$or role in

    +usiness decisions over t*e years and. policies form a critical part of it- T*e

    recent slo)do)n in t*e "ndian ?conomy

    impacted almost all t*e critical .

    functions +e it iring #ecisions% Training

    H #evelopment% :ompensation etc- T*e

    student is epected to analy7e and

    study t*ese impacts H its effects on t*e

    sustaina+ility of t*e organi7ations in t*e

    long term-

    Change management

    :*ange management is an

    indispensa+le part of any organi7ation-

    Students can study different tec*ni6ues

    adopted +y organi7ations for managing

    c*ange or for reducing t*e resistance to

    c*ange- T*ey can focus on any ma$or

    c*ange program initiated +y t*e

    organi7ation and can trac, t*e transition

    during t*e unfree7ing% movement H

    refree7ing stage-

    (alent management

    T*e students are epected to study t*e

    different tec*ni6ues organi7ation employ

    to groom t*e most valua+le assets i-e-

    its employees H *o) it attempts to +uild

    up on its uman :apital +y identifying

    t*e *ig*pots- T*e students can

    underta,e a study on t*e different

    initiatives )*ic* organi7ations are ta,ing

    for maintaining t*e pool of talent t*roug*

    t*e Assessment :entres H

    #evelopment :entres H *o)

    organi7ations are focusing on second

    line development-

    Competency Mapping of particular

    organi'ation

    T*e student is epected to understandt*e process of Mapping :ompetencies

    for "ndividuals in t*e organi7ation H

    attempt to prepare :ompetency Models

    for critical positions in 3rgani7ation- T*e

    lin,age )it* eac* and every step li,e

    .ecruitment H Selection% Training H

    #evelopment and :ompensation needs

    to +e esta+lis*ed after t*e same to

    $ustify t*e entire process-

    Work life "alance

    Students may study t*e impact of )or,

    life +alance tec*ni6ues on t*e

    employeeCs productivity and turnover

    rate of t*e organi7ation- /arious

    concepts li,e &letime% Io+S*aring%

    and Telecommuting etc- may +e

    studied-

    Performance management system

    T*e students are epected to underta,e

    an indept* analysis on t*e Performance

    Management system in t*e organi7ation

    )*ic* )ill encapsulate a detailed study

    on Performance Planning% Performance

    Managing% Performance Appraisals% and

    Performance Monitoring +eing follo)ed-

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    P a g e ! 19

    Information (echnology

    Study of Supply Chain Management

    System of an I( %rgani'ation

    T*ere is a net)or, of interconnected

    +usinesses involved in t*e process of

    providing product and service pac,ages

    re6uired +y end customers of an "T

    company- T*e students need to study

    t*is net)or, and suggest means to

    improve its efficiency-

    7"usiness and its role in inventory

    management

    Students study *o) information and

    communication tec*nologies '":T( are

    utili7ed in support of all t*e activities of

    +usiness in vie) to control "nventory

    system- T*is pro$ect s*ould entail

    studying t*e impact of +etter inventory

    management on t*e profit of t*e

    company-

    (otal .uality management for I(

    IndustryTKM is used to reduce t*e errors

    produced during t*e manufacturing or

    service process% increase customer

    satisfaction% and streamline supply c*ain

    management in "T industry- T*e student

    need to study t*e current processes and

    suggest improvements if any-

    -rand positioning and advertising of

    I( ProductsT*e positioning of any product defines

    t*e mar,eting campaign it *as to follo)%

    its +udget% t*e price of t*e product and a

    lot of ancillary activities- T*us% t*e

    positioning of t*e product is a very

    important decision t*e company *as to

    ta,e- Many a time it so *appens t*at t*e

    company does not ,no) t*e correct

    positioning it *as in t*e minds of t*e

    consumers- T*is leads to a mismatc* in

    t*e actual and t*e appropriate efforts

    done +y t*e company-

    T*e student is re6uired to analy7e t*e

    positioning of t*e "T Products and t*e

    related advertising campaigns-

    Impact of -udget and Schedule

    Pressure on Software

    4evelopment Cycle (ime and

    ffort

    T*e pro$ect re6uires analy7ing t*e direct

    and indirect impact of Budget assigned

    to pro$ect +y management to)ards t*e

    pro$ect on development of soft)are in

    terms of time and effort- At t*e end of

    t*e study t*e student s*ould +e in a

    position to critically analy7e t*e

    effectiveness of t*e use of t*e +udget-

    Consumer "uying "ehavior of e7

    marketed I( products

    ?commerce *as emerged as a lo) cost

    and easy medium of selling soft)are

    products- T*oug* it is cost efficient%

    companies are still grappling )it* t*e

    issues of reac*ing t*e consumers in a

    muc* cluttered cy+erspace- T*is study

    )ill try to gauge consumer perspective

    to)ards t*e "T product provided +y

    companies on internet% and suggestmeans to increase t*e reac*-

    Implementation of cy"er law in I(

    %rgani'ation

    T*e students need to analy7e t*e

    concept of :y+er La)s )it* special

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    P a g e ! 1;

    reference to t*e follo)ing issues *o)

    muc* consideration is given +y "ndustry

    to)ards t*is and *o) it is implemented

    +y t*e 3rgani7ation-

    Some practical implementations canalso +e discussed-

    +etail Management

    Study of effectiveness of merchandise

    availa"ility and consumer

    shopping "ehavior

    :ustomers follo) a specific pattern of

    visiting to nearest convenience store-Basically it depends upon type of

    merc*andise a store *as- So effect of

    merc*andise selection +y a store

    manager on foot fall of a store s*ould +e

    studied-

    Staffing management and fle8i timing

    implemented in +etail stores.etail sector recruits large num+er of

    staffs for smoot* operation- "ssue arises

    +ecause of etended daily )or,ing

    *ours and retail stores are open = days

    a )ee,- So% impact of )or,force rotation

    and flei+le timing offered to staffs

    s*ould +e studied-

    Materials handling e.uipment used

    for cost reduction on shop

    floor&warehouse

    "n a )are*ouse% space management is

    +ased upon types of ve*icle and

    material *andling e6uipment used daily

    on t*e s*op floor- o) it ma,es t*e

    system efficient can +e analy7ed-

    +etail stores and degree of automation

    used for competitive advantage?very store )ants t*e *ig*est degree of

    automation done in t*eir store- But it

    costs a lot to setup t*e infrastructure for

    automation- As a conse6uence all

    retailers do t*e automation in p*ases-

    Study t*e degree of automation and

    future planning for t*at store so t*at it

    more automated-

    +etail stores1 warehouse management

    Students need to study *o) t*e )are

    *ouse is coordinates )it* individualretail stores for effective inventory

    management- Also% analysis s*ould +e

    done on +asis of centrali7ed and

    decentrali7ed store-

    a study of supply c*ain management

    )*ic* sometime depends on t*ird party

    vendor- Generally t*e logistics are

    important factor +ut largely outsourced-

    Study a+out t*e vari

    Study of +etail location and layoutT*e retail stores decide on t*e location

    depending upon t*e mar,et segment

    and merc*andise mi-

    Students )ill study t*e impact of t*e

    decision a+out a specific site related to

    a retailD)are*ouse on t*e long termstrategy- T*ey s*all also% t*e utili7ation

    of carpet floor area for inside layout of a

    retailD)are*ouse-

    Customer relationship management

    :ustomer relation officers are t*e first

    ones on t*e store )*o interact )it* t*e

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    P a g e ! 1=

    customer and *elp t*em in t*eir +uying

    process- T*e study revolves around t*e

    training )*ic* is provided to t*e

    customer relations*ip managers and t*e

    )ays t*e company uses to ,eep t*em

    updated )it* various training and

    development program

    9isual merchandising and

    atmospherics

    /isual merc*andising can +e ac*ieved

    effectively +y )or,ing on some

    neglected areas of t*e s*op li,e floors

    or )alls and even ceilings- T*is can +e

    studied in detail +y t*e students and

    some implementa+le suggestions

    s*ould +e given-

    Security measures for reducing the

    store1s theft

    /arious steps are ta,en +y a retail store

    to ensure safety and minimi7e s*rin,age

    )it*in a store- Some eamples are +ar

    codingDsecurity and tagsD.&"#s-

    Analy7e t*e effectiveness of a+ovemet*ods and suggest some ne)

    met*ods also for en*ancing safety and

    security for t*e specific company-

    International -usiness

    Export import policies of the

    company

    T*e student needs to study t*e eport

    import policies of t*e company and

    relate it )it* t*e prevailing geopolitical

    and economic conditions of t*e

    countries of t*e )orld- T*ey s*ould also

    study t*e effect domestic mar,ets *ave

    on t*ese policies-

    Business Unit Strategies

    Many companies organi7e t*emselves

    as independent +usiness units in

    different mar,ets- ?ac* unit *as its o)n

    accounts and strategies- T*e students

    need to analy7e t*e strategies

    +usinesses are using for effective

    mar,et penetration and profita+ility in

    different +usiness units-

    Market segmentation strategies

    Mar,et segmentation *as a ,ey role to

    play in t*e strategies formulated +y t*e

    companies- A product )*ic* is mass

    mar,et product in one country can +e

    treated as a premium product in some

    ot*er country- T*e company *as to

    realign its entire mar,eting plan to

    accommodate t*is c*ange-

    T*e student )ill study t*e mar,et

    segmentation strategies of t*e company

    in t)o or more different mar,ets-

    (ransfer pricing techni.ues followed

    "y company

    T*e student needs to study t*e transfer

    price tec*ni6ues )*ic* are +eing

    follo)ed +y t*e companies and analy7e

    t*e same-

    Management Compensation

    A multinational company *as to

    structure t*e compensation for t*e

    management as per t*e need of t*e

    country- T*ere are a lot of factors t*at

    affect t*is decision- T*e student *as to

    study t*e management compensation

    for a company for different mar,ets-

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    P a g e ! 1;02% MGT

    =02%MGT=99%

    :3M5;1

    :3.S? T"TL?E Seminar on

    Summer Pro$ect

    L T P :.?#"TS Attendanc

    e

    :A MT? ?TP

    0 0 0 5 0 0 0 100

    Course Objective:

    To ena+le students to develop and relate management t*eory to practice-

    To *elp students in ma,ing an informed career c*oice after eposure to t*e

    actual )or, environment-

    COURSE EV!U"#O$ :

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    P a g e ! 22

    M%42 ! +esearch &Consultancy pro*ect components (S. no Component Marks Total

    1 PRESENTATION:

    Body Language

    10

    20

    %&'ee( Bac) *External an( #nternal+ Mar,s eig*tage

    A- "nternal &eed+ac, +y Mentors 10 10

    B- ?ternal &eed+ac, +y:ompany

    a- Attendance '10 mar,s('A+ove F0 10mar,s

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    P a g e ! 25

    Communication skills

    Content

    Question Handling

    Audio/Visual Aids

    100

    (Weightage-

    0!"

    #0

    #0

    10

    2 PROJECT REPORT

    $nt%oduction-&u%'ose and )*ecti+es

    Amount o, o%k done (Lite%atu%e .e+ie

    and .esea%ch ethodology"

    Quality o, o%k done(ata Analysis ata

    $nte%'%etation indings"

    .ecommendations and .e,e%ence

    100

    (Weightage-

    0!"

    20

    0

    #0

    10

    "otal *0resentation an( 1ritten Report+ 80

    "O"! 3R-S O' E"0 ./4 2/ 100Marks

    M%42 # Sale pro*ect components (S. no Component 3ar)s "otal

    1 PRESENTATION:

    3ale demo

    Communication skills

    Content- sale st%ategy '%oducts

    knoledge selling '%ocess allocation o,%esou%ces 4a%gets achie+ement

    Question Handling

    Audio/Visual Aids

    20 100

    (Weightage-

    0!"10

    50

    50

    10

    2 PROJECT REPORT

    $nt%oduction to com'any and )*ecti+es

    Amount o, o%k done (3elling &%ocess

    4heo%etical Conce'ts unctional '%ocess,olloed"

    Quality o, o%k done (ata '%esentation"

    .ecommendations .e,e%ences 5

    6+idences

    20 100(Weightage-

    0!"

    40

    50

    10

    Total*0resentation an( 1ritten Report+ 2/

    "O"! 3R-S O' E"0 ./4 2/ 100Marks

    M%42 $ Community 4evelopment Pro*ect (S. no Component 3ar)s "otal

    1 PRESENTATION:

    Body Language

    20 100

    (Weightage-

    0!"10

  • 8/12/2019 Summer Training Handbook 2014

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    P a g e ! 24

    Communication 3kill

    Content

    Question handling

    Audio/Visual Aids

    50

    50

    10

    2 PROJECT REPORT

    $nt%oduction and )*ecti+es o, the &%o*ect

    Amount o, o%k done (67ecution ata

    Collection and ocumentation"

    Quality o, o%k done (Analysis indings

    Quality o, %e'o%t"

    .ecommendation and .e,e%ences

    20 100

    (Weightage-0!"40

    50

    10

    Total *0resentation an( 1ritten Report+ 2/

    "O"! 3R-S O' E"0 ./4 2/ 100Marks

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    P a g e ! 29

    Anneure "" Guidelines

    1- T*e evaluation procedure of summertraining pro$ect report )ill +ecompleted on 9t*% ;t*and =t*Aug%2014' Su+$ect to c*ange (-

    2- T*e evaluation panel )ill consist oft)o faculty mem+ers- T*e "nternalfeed+ac, component )ill +eevaluated one faculty 'Mentor( andt*e ?T? component )ill +eevaluated +y t)o faculty mem+ers-

    5- &our Types of reportsa( .esearc* pro$ect +ased report

    +( :onsultancy Based .eport

    c( Sales +ased report for t*ose

    students are engaged in selling

    during t*e training-

    d( :ommunity #evelopment

    .eport Students t*ose are

    engaged )it* t*e >G3DPu+lic

    SectorD.eputed Associations%e-g- A"?S?: for eecution of

    :ommunity #evelopment Pro$ect

    during t*e training period-

    4- PedagogyE

    All t*e students are re6uired todo summer training for ; )ee,s-

    'Less t*an ; )ee,s )ill notaccepted( T*e students are re6uired to

    prepare a report on t*e +asis ofsummer training )*ic* s*ould +esu+mitted at t*e time of t*eirpresentation turn-

    T*e students )ill register for t*eNSeminar on Summer Pro$ectCcourse for t*e purpose ofevaluation-

    >ame % #esignation and Sign of :ourse Planner

    Approval of o#&

    Approval of o&

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    P a g e ! 2;

    Anne8ure III7 Important deadlines

    1- Pro$ect Topic Performa

    'Anneure"/( must +e su+mitted

    to t*e faculty guide and respective

    sc*ool training coordinator )it*in

    seven days after starting t*e

    summer training t*roug* e mail-

    2- T*ree fortnig*tly progress

    'Anneure/( reports must +e sent in

    soft copy to t*e respective faculty

    guide and respective sc*ool training

    coordinator +y every 19 days interval-

    ence t*ree reports to +e send +y t*e

    students-

    &ortnig*tly Progress .eport 'Anneure

    /( '&or Training Period from 1st

    Iune to 19t*

    Iuly2014(

    .eport su+mission date t*roug* ?

    mail

    1streport 1 Iune to 19t*Iune 1=t*Iune

    2ndreport 1;t*Iune to 50t*Iune 2ndIuly

    5rdreport 1stIuly to 19t*Iuly 1=t*Iuly

    5- &aculty Guide )ould give

    a feed+ac, on t*e fortnig*tly report

    'Annueure/"( t*roug* email

    )it*in 5 days of students mailing

    t*e fortnig*tly report-

    4- ard copy of t*e fortnig*tly

    progress reports 'Signed and

    stamped +y companyCs official(

    must +e su+mitted at t*e time of

    t*e presentation ot*er)ise t*e

    mar,s for t*e same )ould not +e

    given-

    9- T*e students at t*e time of

    t*eir presentation must su+mit

    "ndustry &eed+ac, &orm

    'Anneure/""( and t*e Attendance

    s*eet 'Anneure/"""( of t*eir stay

    at industry )*ic* *as to +e signed

    and stamped +y t*e industry

    pro$ect guide-

    ;- T*e industry feed+ac,

    form and attendance s*eet s*ould

    +e su+mitted in t*e sealed

    envelope +y t*e students at t*eir

    presentation turn to evaluators-

    =- 3ne final *ard copy of t*e

    report along )it* a :# in pdf

    format must +e produced at t*e

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    P a g e ! 2=

    time of t*e presentation turn for

    evaluation- T*e report must +e duly

    signed +y t*e faculty mentor- T*ree

    Summer Training reports s*ould +e

    made +y t*e students

    ' one is to su+mit to t*e respective A3

    office % one is self copy )*ic* is to +e

    presented at t*e time of presentation for

    evaluation and one for su+mission to

    company% if demanded +y t*e

    company(-&or guide lines on *o) to

    ma,e report refer to anneure@"-

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    P a g e ! 2>?@.? /

    'e mail to faculty guide and training coordinator of sc*ool(

    School $ame===================================================

    1- >ame of t*e StudentE QQQQQQQQQQQQQQQQQQQQQQQQQ

    .oll >o-QQQQQQQQQQQQQQ Section QQQQQQQQQQQQQQQQ classQQQQQQQQQQQQQQQQ

    2- Period of Training E &rom QQQQQQQQQQQQQQQQQQQQQ ToQQQQQQQQQQQQQQQQQ

    5- >ame and address of t*e 3rgani7ationE QQQQQQQQQQQQQQQQQQQQQQQQQQQ

    P*one >oQQQQQQQQQQQQQQQQQQQ &aQQQQQQQQQQQQQQQQQQQQQ ?mailQQQQQQQQQQQQ

    4- >ame and #esignation of t*e Pro$ect "n c*arge in t*e organi7ation

    P*one>oQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ?mailQQQQQQQQQQQQQQQQQQQQQQQQ

    9- Pro$ect Title

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

    Progress during t*e fortnig*t 'from QQQQQQQQQtoQQQQQQQQQQQQ(

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

    Signature of t*e StudentE QQQQQQQQQQQQQQQQQQ

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    P a g e ! 51

    A00:5+ 9I 7 )eed"ack on fortnightly report "y faculty guide ;for faculty

    onlyame of studentQQQQQQQQQQQQQQQQ reg no QQQQQQQQQQQQQQQQ

    Pro$ect topicQQQQQQQQQQQQQQQQQQQQQQQQQ

    Suggestion regarding t*e progress during QQQQQQQQQQQQQtoQQQQQQQQQQQQQQ

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

    QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

  • 8/12/2019 Summer Training Handbook 2014

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    P a g e ! 52

    A>>?@.? /"" "ndustry &eed+ac, &orm

    !OVE!; 0RO'ESS#O$! U$#VERS#";

    ,E0R"3E$" O' 3$

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    A00:5+ 9III7 Attendance Sheet

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    >ame and #esignation of t*e industry pro$ect

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    P a g e ! 5;

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    P a g e ! 5=

    Bi+liograp*y must +e presented in t*e follo)ing formatE

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    P a g e ! 5oteE

    All references s*ould +e givenalp*a+etically-

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    A>>?@.?@" .eport on Summer Training

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