Summary Data for Never Joined - Arizona State University Web viewSummary Tables & Comments for...

Compendium of ASURA Survey Data

ContentsSummary Data for Never Joined......................................................................................1Lapsed Member Survey...................................................................................................6Member Plus Cohort Survey Results.............................................................................12

Complete Member Survey..........................................................................................12Summary Tables and Plots for Those Not Receiving ASURA Emails........................37Gender Cohort Summary Tables and Plots................................................................41Retirement Date Cohort Summary Tables and Plots..................................................60

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Summary Tables and Comments for Never Joined Survey

Summary Data for Never JoinedQuestion 1 - ASURA would like to know where you heard about ASURA (please mark all that apply):

Answer OptionsResponse Percent

Response Count

I heard about ASURA in a letter from ASURA. 59.2% 29

I heard about ASURA at ASU’s retirement planning meetings and publications. 57.1% 28

I heard about ASURA by word of mouth. 8.2% 4

I don't remember. 8.2% 4

I heard about ASURA from an ASU event or news article. 6.1% 3

I don't really know anything about ASURA. 6.1% 3

I heard about ASURA from ASURA’s website. 2.0% 1

I heard about ASURA in "Prime Times", ASURA’s newsletter. 2.0% 1

answered question 49skipped question 0

Other (please specify)No Comments

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Question 2 – I have not joined ASURA because (please check all that apply)


Response Count

I cannot or would not take advantage of the seminars, events, and travel that ASURA offers. 48% 19

I haven't heard about the free introductory year. 30% 12

I don't know anyone who is an ASURA member. 28% 11

I don't see the benefit. 28% 11I was not aware of ASURA's monitoring of existing health insurance programs for University retirees, to provide the best possible health insurance coverage for its members.

25% 10

I was unhappy with ASU when I retired, and didn't want to be part of anything “ASU”. 25% 10

I was not aware of ASURA's programs of advocacy for retirees with ASU. 23% 9

I was not aware of ASURA's programs of advocacy for retirees with the state legislature. 20% 8

I was not aware of ASURA's programs of advocacy for retirees with the retirement agencies ADOA & ASRS. 20% 8

I think the dues are too high. 13% 5answered question 40

skipped question 9Other (please specify):Responses sorted by topic

1. Busya. Too busy at this time.b. I have been working on projects that I was unable to do prior to retirement.c. I have not had a moment in my first year of retirement to even clean out 1

drawer! So, yes, in time when my life is in order I'll be in touch,2. Dissatisfied with ASU

a. I was glad to leave ASU and don't feel that I want to participate any more than I have to with any ASU program

b. After 11 years of perfect reviews, my contract was not renewed. Very troubling!

3. Nothing to Offer or Don’t Know What is Offereda. I don't know what you offer (seminars, etc.)b. I am not a joiner and have an aversion to these types of groups.c. I'm not convinced of the benefitd. I do not have retirement benefits of health insurance through ASU or the

State of Arizona, so the advocacy is not helpful to me.4. Still Working

a. I work at ASU and am not considering retirement at this time.

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b. I was retired from ASU for only a month before behind rehired at ASU.c. I am not retired - I retired early and returned to work 6 mos. Laterd. Also work 16 hrs. 2 days a week

5. Othera. I am living in Seattle now with occasional visits to Arizona.b. My 80 yr. old mother lives with me. Perhaps sometime in the future I can

participate

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Question 3 – I might join ASURA if:

Answer OptionsStrongly Disagree Neutral

Strongly Agree

Rating Average

Standard Deviation

I have more time to take advantage of what ASURA offers 2 3 7 10 10 3.72 1.25The dues are lowered to $20 or less per year 4 2 10 10 6 3.38 1.24Someone I know, like, or admire encourages me to join 4 4 13 6 1 2.86 1.17

Responses sorted by topic1. Still Working

a. Will join when I retireb. I am an active ASU employee.

2. Othera. If I saw a benefit.b. Am currently interested but very busy!! Thanksc. If programs/seminars were offered close to my home (polytechnic).

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Question 4 - Please supply any comments you have that could help us do a better job of recruiting and serving retireesResponses Organized by Topic

1. Busya. I retired from ASU to have more time for "Me". Don't or won't take time from

"Me" to join this organization. Simply do not have the time to join!!b. I'm not ready to join--I'm busy with other interests.c. I am unable to commit time or money at this time, however may at a future

date.2. Still Working

a. While I retired in December 2011, I have been employed full-time with a firm in Tempe and I am continuing with my research interest. When employed I have very little personal time. When I retire completely, I will join ASURA. Please contact with if you have further questions. Howard Nelson. [email protected]. 480-213-2162 (mobile)

b. I returned to full-time employment with ASU the end of 2013. I think you could send out monthly news to our e mails. You would keep the ASU retirees in the loop and encourage them to join. The e mail would cost only the set up time and energy. I also would like to know if you are still interested in collecting & selling text books, etc.? If only the working faculty and all depts. knew that you would collect the books and use a service to make $. [email protected]

3. Nothing to Offera. I don't know anything about it.b. My retirement is thru IAA/CREF and investments; my health care is Medicare.

No value added - but it is good that you work for those with other benefits.c. I think ?? ?? are doing a great job and I can't see myself doing any better.

4. ASURA Issuesa. How do I join?b. Perhaps assign a personal sponsor to check in with each retiree as in my

case, of about 3 years after retirement. Thank you!c. I don't see retirees from Fac Man being a part of your Association.d. I think you are doing a fine job of reaching out.e. One of the problems is parking. If I come to campus it costs $2.00 an hour to

ark in visitor parking at Fulton or PS1. I would like to attend seminars and lectures but parking is a definite problem. Let me know about meetings etc. I will try to attend if possible. Richard Lemon.

5. Othera. I disliked the planning meeting, not AU. I graduated from ASU twice and was

staff for 30 years. The planning meeting was poorly run and full of misinformation. After a certain point I just tuned it all out. I was not impressed by the fly-by, brief presentation from ASURA.

b. Arrange for ASU to have 50% discount prices for retired faculty at ASU games and Gammage events

c. I live in Dewey, AZ.

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Summary Tables & Comments for Lapsed Member Survey

Lapsed Member SurveyQuestion 1 - I originally joined ASURA because (please check all that apply):


Response Count

The dues were reasonable and I thought it would be worth giving it a try. 51.9% 28

I wanted to take advantage of ASURA's monitoring of existing health insurance programs for University retirees, to provide the best possible health insurance coverage for its members.

44.4% 24

I wanted to lend my support to ASURA’s efforts to advocate for retirees with the state retirement programs (ADOA & ASRS).

38.9% 21

I wanted to lend my support to ASURA’s efforts to advocate for retirees with ASU. 38.9% 21

I wanted to lend my support to ASURA’s efforts to advocate for retirees with the state legislature. 35.2% 19

ASURA seemed like a good way for me to stay in touch with former colleagues from ASU. 35.2% 19

I thought ASURA would provide me with useful information. 35.2% 19

ASURA offered seminars, events and travel that were of interest to me. 14.8% 8

ASURA seemed like a good way for me to meet people. 13.0% 7


Other (please specify):1. I would like to rejoin. Please send me an application form. Pat Cluff, 1891 E.

Flores Tempe, AZ 852822. I believe I received 1 year of membership free when I retired.3. My husband was already a member.4. My husband was on the faculty at ASU. After he died I wanted to support the

organization for a few years.5. Some former colleagues have now died or moved out of town. It is/was a good

organization. I enjoyed this contact with the University after I retired.6. My husband, Billy G. Wood, is a retired ASU Prof. He is a member of "Retirees."

He is not well but we try to attend your luncheon.

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Question 2 - I did not renew my membership because (please check all that apply):


Response Count

I found that I did not take advantage of the opportunities that ASURA offered. 64.7% 33

I could no longer attend ASURA events. 47.1% 24

I didn't get much useful information from my membership. 29.4% 15

I felt the dues were too high. 13.7% 7

I found that I did not like the opportunities that ASURA offered. 7.8% 4

I didn't think ASURA delivers what it promises in the way of advocacy for retirees with the state retirement agencies (ADOA & ASRS).

7.8% 4

I didn't think ASURA delivers what it promises in the way of advocacy for retirees with the Legislature. 5.9% 3

I don’t think ASURA's delivers good monitoring of existing health insurance programs. 5.9% 3

I didn't think ASURA delivers what it promises in the way of advocacy for retirees with ASU. 3.9% 2


Organized by Topic1. Getting Old

a. husband developed health problem, lung cancer. Also I don't drive and taking the bus and transfer to connecting bus you had 30 minute waiting for another bus

b. I was not attending as often as earlier. But I did enjoy the Newsletter they put out.

c. I no longer feel comfortable making the trip from Ft. Hills to meetings and there is nothing that I take advantage of since my spouse is no longer living.. I thought it was time for me to drop my membership. Phyllis Smart

d. I now have Alzheimer's disease, can no longer drive, and don't remember anybody.

e. My wife had a terminal illness. She died in 2013.f. I am in a nursing home and unable to attend or anything.g. I am confined to a scooter and thus can't attend any events, meetings, etc.

Sorry2. Lost Interest/moved

a. I lost contact with friends and no longer needed the companionship. This has nothing to do with the quality of your organization

b. Not really interestedc. I moved away from Phoenix.

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3. ASURA Issuesa. I didn't get the renewal informationb. I didn't know a lot of the members of ASURA and when they found out I had

been staff they didn't seem very friendly.4. Two Memberships

a. I don't see the need for my spouse and I to both be members since we share information.

b. Get information from spouse membership.5. Other

a. haven't received COLAs for months and monthsb. Optimum Rx is horrible !!!c. Although I "retired" from ASU I am not of retirement age yet and continue to

work.

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Question 3 - I will rejoin ASURA if:

Answer Options No Maybe Yes Rating Average

Response Count

Stand. Dev.

I have more time to take advantage of what ASURA offers 6 0 5 2 6 3.11 19 1.84

The dues are lowered. 10 1 4 2 3 2.35 20 1.57Someone I know, like, or admire encourages me to join. 8 1 3 2 1 2.13 15 1.43

Answered question 31Skipped question 30

Other (please specify):Organized by Topic

1. Want to Renewa. send me a renewal (no envelope with the form)b. Please send me application. I'll rejoin. Dale Abraham, 7955 E Chaparral Rd. #39, Scottsdale, AZ 85250

2. Duesa. My donations are very limited even to other organizations and I can no longer contributeb. The dues were much lower at first. Could there be a category for "keep in touch but seldom attend"?c. Dues are not a reason for not joining

3. Othera. I was fully retired and could take advantage of the services/programs offeredb. More information is givenc. I like ASURA and wish the group the best

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Question 4 - Please supply any comments you have on why you originally joined ASURA and why you are no longer a memberOpen-Ended ResponseOrganized by Topic

1. Getting Olda. We have moved back to Indiana October 2013. I am caring for my husband

who is very ill. I do not have any time to take part in any kind of programs and of course since we have moved out of state. As a caretaker I am very busy. Thank you. Geraldine Casteel

b. I've had 3 strokes and lost my license after the second... had to live in a senior living home. I've been in Legacy Assisted Living center at 5625 E. McKellips Rd in Mesa since last May. (was 1007 E Southern, Mesa) Dale Griffin

c. I retired from ASU at age 65 in 1990! I live in the East Valley beyond Power Road. Tempe is a ways away and my husband now has problems walking. We keep busy closer to home, but do attend cultural events in the East Valley. And by now many of the folks I knew at ASU have moved or died. I don't see many when I come to your meetings of lately, usually we came to the one bug session in February but lately did not do that either. Thank for asking!

d. We are getting on in age, totally occupied with health issues and limited ability to drive or otherwise travel the distance from NW Valley to campus. Sincerely, Wm. C. (last name unsure of)

e. I moved to south Gilbert and don't drive that far. People I knew all dropped out, died or moved away. ASU campus has become a zoo. Can't find my way around. Parking is a puzzle. No longer interested. S. Anderson

f. I did enjoy the retires Assoc when I was able physically.g. Walter Dollbaum is deceased and I don't need your services. Thank you Mrs.

Dollbaum. Every time I turn around someone wants money.h. Joining was simply the next step after retirement for my colleague and best

friend and me in 1988. Eventually, however, she lost interest and I didn't feel like attending the luncheons and presentations alone. Now I am 90 years old and there are very few people left I used to know. I enjoyed being a member very much. Sincerely, Gertrud B Schuback

i. My wife has health problems that cause me to stay home to help as a caregiver.

j. I joined ASURA when retired in 1982. I am now 91 and can no longer participate. Lois Whitehurst

k. ASURA is and was a fine organization but finally aging is a problem. I am 90 now and no longer drive. My hearing is diminished and I walk with a walker. I read the Newsletter but bot the e mail. My wife would appreciate no e mail at all since she doesn't have time to clear the constant stream of notices that fill our pixels. It seems looking to younger retirees would be a better place to recruit. Yours sincerely, Eugene Lombardi

l. I have a vision problem and am no longer driving.

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2. Offers Littlea. It didn't offer me events that met my needsb. I joined at a time when the health insurance situation was changing rapidly,

and attended several ASURA seminars, which were moderately helpful. But after that there didn't seem to be much else that caught my attention, and I let my membership lapse. Since then I've seen some of the travel ASURA plans, and -- who knows? -- I might get interested in that.

c. Just not interested, thanks.d. We spend much of our time away from Arizona, and even when here I don't

take advantage of opportunities offered by ASURA.e. I originally joined because my husband was a retiree from ASU. When he

passed away in 2006 I did not care to renew. Mrs. Dolores Kaplinf. Walter Dollbaum is deceased and I don't need your services. Thank you Mrs.

Dollbaum. Every time I turn around someone wants money.g. Not sure. Thought I would see if there was anything might gain from it.

Wasn't the case.3. Busy

a. I've been preoccupied with other issues since I retired May rejoin in 2014 now that my life is getting less complicated.

b. too busyc. I still work full time running my firm so will not be actived. My days are very busy, I don't have time to attend meetings

4. Will Renewa. Please send another membership form and I will renew, thanks. Dr. Sylvia

Gaines 3602 N 49th St. Phoenix AZ 85018b. Did not know I was a "former member." What are the dues? Still want to

support the org. I still work full time running my firm so will not be active. Robert Wyndelts.

c. I am still a member just did not follow through on sending my.... Office note... sentence trails off. Note on form says she did send in a membership check.

5. Othera. To support ASURA Thank you Mrs. DaleAnn Hellmannb. Please note: my wife + I have setup a "scholarship fund" at ASU. We plan to

leave part of our estate to future ASU students.c. Lower duesd. Enjoy the travel and seminar information regarding health insurance

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Summary Tables & Comments for Member Survey

Member Plus Cohort Survey ResultsComplete Member SurveyQuestion 1 - ASURA would like to know how you initially learned about ASURA (please check all that apply)


Response Count

I initially learned about ASURA at ASU’s retirement planning meetings and publications. 43.5% 77

I initially learned about ASURA by word of mouth. 35.0% 62

I initially learned about ASURA in a letter from ASURA. 23.2% 41

I initially learned about ASURA from an ASU event or news article. 9.6% 17

I initially learned about ASURA in "Prime Times", ASURA’s newsletter. 7.9% 14

I initially learned about ASURA from ASURA’s website. 1.7% 3Other (please specify): 18

answered question 177Other (please specify):

Organized by Topic1. How Learned About ASURA

a. I initially learned about ASURA from Evelyn Partridge who at the time was on the Retirees Day Committee. She encouraged me to join while still working (at a reduced membership price of $5)...which I did. I became actively involved after retirement.

b. from a colleague shortly after I retiredc. part of indoctrination at time of employmentd. In 2001 when on the Univ Retirement committeee. I initially learned about ASURA at an ASU Emeritus College meeting.f. not sure--probably at retirement meetingsg. I founded ASURA & was the first Presidenth. I joined when I retired in 1999i. I knew of ASURA's existence from the time of its formation, well before I

retired myself.j. I learned about ASURA from a retirement planning meeting at ASU.k. It was talked about when I retired.

2. Cannot Remembera. I don't rememberb. Worked several years at ASU don't remember how I learned of it.c. too long to remember?d. don't remembere. I don't really remember

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3. Communication Issuesa. I don't have a computer any more so I didn't get an invitation to the Feb

Luncheon. That is the first I have missed since I retired in 2001.b. I live in north eastern Iowa now and stay in touch through your newsletter. i

haven't been back to Tempe since I retired.

Question 2 - ASURA would like to know what prompted your initial decision to join ASURA (please check all that apply)


Response Count

I initially joined ASURA to support its efforts to advocate for retirees with the state legislature, the state retirement programs, and with ASU.

60.8% 113

I initially joined ASURA to stay in touch with former colleagues from ASU and to meet people. 32.8% 61

I initially joined ASURA to take advantage of ASURA offered seminars, events and travel opportunities. 28.5% 53

I initially joined ASURA because a colleague asked me to join. 15.6% 29

I joined to lend support to ASURA's community outreach programs, such as the ASURA scholarship, the video history project, and Adopt-a-Family.

10.8% 20

I initially joined ASURA because the first year was free. 10.8% 20Other (please specify): 12

answered question 186Organized by Topic

1. Why I Joineda. I wanted to stay connectedb. My invitation to join was more like "arm twisting" because they needed a

candidate for officec. I was a 30 years plus faculty member. Joining the ASURA was the

appropriate way to continue my involvement with ASU.d. David Scheatzle paid my dues as an associate member before I retired.e. As editor of the Emeritus College Newsletter I wanted connections about all

ASU retirees and their events.f. and I wanted to learn who the leaders and staff were running it.g. See aboveh. I was invited to speak and joined when I saw how efficiently it was all

managed.i. I wanted to stay connected with ASU

2. Other Commentsa. I am still working part-time elsewhere, so have not yet been able to

participate. May try again next year.

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b. I didn't know the first year was free, or I would have joined sooner!c. I don't think I'm a member yet. I've spent most of my time with the Emeritus

College.

Question 3 - I know former ASU colleagues who haven’t joined ASURA because (please check all that apply):


Response Count

They don’t think they would attend ASURA events. 47.5% 48They are not aware of the value that ASURA provides to retirees, e.g., advocacy with the State Legislature and retirement programs, advocacy for ASU discounts, etc.

40.6% 41

They were unhappy with ASU when they retired, and now don’t want to be part of anything “ASU”. 34.7% 35

They were not aware of ASURA's monitoring of existing health insurance programs for University retirees, to provide the best possible health insurance coverage for its members.

23.8% 24

They are not aware of the value that ASURA provides to the community, e.g. through scholarships, the video history program, and Adopt-a-Family.

16.8% 17

They feel the dues are too high. 6.9% 7Other (please specify): 59


1. Unaware of ASURA and who can joina. Not aware at all of ASURAb. Specifically, those who were adjuncts do not know that they are entitled to be

part of the ASU retirement community with a privileged benefitc. some who are adjunct faculty don't realize they can joind. They believe the organization is mainly for Retirees from Tempe.e. They didn't know about the organization or its purposes.

2. Other Interestsa. They are too busy with other activities or care of family members, etc.b. They wanted to develop other interests

3. Out of State / Distancea. Out of state and very far away.b. Most of the events are too far away.c. they live more than 50 miles from Temped. This is a guess. I also think distance from events is a factor.e. Don't live locally.

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4. Not in contacta. I am not in touch with other ASU retireesb. I am not in contact with other retirees.c. don't know non-membersd. I do not stay in contact with ASU Colleaguese. I don't know any other retirees.f. don't know othersg. not in touch

5. No Ideaa. no idea?b. not surec. ? d. don’t knowe. Never talked to other retirees about it..f. Haven't really talked to anyone about it lately

6. No Valuea. They said you don't get anything for your $20

7. Getting Olda. Age development since 80's--Illness, death, move- retirement living...must

seek newly retired staff and faculty.8. Don’t know anyone or why

a. I don't know anyone who hasn't joinedb. Not aware of anyonec. Don't know any.d. don't know anye. Don't know of anyf. Don't know others on this issue.g. I do not know any former colleagues who have not joined ASURAh. Did not encounter those not interested in joining.i. I am not aware of any that haven't joined.j. don't know any who say they haven't joinedk. not aware of others.l. Most, if not all, joinedm. nonen. Don't know any retirees who are not members.

9. Miscellaneousa. Just not interestedb. Actually, I didn't know some of these things.c. Were dropped of mailing listsd. They are freeloaders who never join anything.e. I was faculty and most people who wanted to stay involved joined Emeritus

Faculty instead.f. Many emeritus faculty seem to prefer the Emeritus Collegeg. Unaware of Any Who Have Not Joined

10.Does Not Apply – 12 responses

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Question 4 - ASURA is interested in knowing your level of awareness for following ASURA activities & projects:

Answer Options Unaware Somewhat Aware

Very Aware

Rating Average*

Stand. Dev.

How aware are you of ASURA's efforts to advocate for retirees with the state legislature, the state retirement programs, and with ASU?

7 6 23 52 94 4.21 1.14

How aware are you of ASURA's Retirees Day? 7 6 34 40 95 4.15 1.16

How aware are you of ASURA's Luncheons? 4 9 36 47 86 4.11 1.09

How aware are you of ASURA's Travel Programs? 7 8 33 49 85 4.08 1.13

How aware are you of ASURA's Seminars? 6 13 39 45 79 3.98 1.14

How aware are you of ASURA's efforts to monitor existing health insurance programs for University retirees to provide the best possible health insurance coverage for its members?

12 9 36 40 85 3.97 1.23

How aware are you of ASURA's Scholarship program? 8 6 52 44 72 3.91 1.11

How aware are you of ASURA's Video History Project? 22 4 43 43 70 3.74 1.32

How aware are you of ASURA's Golf Tournament? 23 17 46 32 64 3.53 1.40

How aware are you of ASURA's Adopt-A-Family program? 26 13 49 33 61 3.49 1.41


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Question 5 - ASURA is interested in knowing your opinion on how important it is for ASURA to continue the following activities & projects:

Answer Options Not Important Neutral Very

ImportantRating

Average*Stand. Dev.

How important is it for ASURA to advocate for retirees with the state legislature, the state retirement programs, and with ASU?

0 2 3 27 151 4.79 0.918

How important is it for ASURA to monitor existing health insurance programs for University retirees, to provide the best possible health insurance coverage for its members?

0 4 8 20 151 4.74 0.958

How important is it for ASURA to do the Scholarship program? 1 5 28 53 96 4.3 0.907

How important is it for ASURA to do the Video History Project? 6 6 40 55 76 4.03 1.032

How important is it for ASURA to have Seminars? 0 6 49 74 54 3.96 0.837

How important is it for ASURA to do the Adopt-A-Family program? 4 6 52 69 52 3.87 0.954

How important is it for ASURA to have Retirees Day? 3 8 60 61 51 3.81 0.973

How important is it for ASURA to have Luncheons? 5 7 65 62 44 3.73 1.009

How important is it for ASURA to do Travel Programs? 8 7 69 64 35 3.61 1.070

How important is it for ASURA to have a Golf Tournament? 36 2

0 81 24 22 2.87 1.690


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Question 6 - ASURA is interested in knowing your opinion on how well ASURA is accomplishing the following activities & projects:

Answer Options

Not Well Neutral Very

WellNo

OpinionRating

Average*Stand. Dev.

How well is ASURA monitoring existing health insurance programs for University retirees, to provide the best possible health insurance coverage for its members?

1 2 22 36 87 34 4.39 0.838

How well is the Video History Project being done? 1 0 28 19 74 60 4.35 0.890How well is ASURA advocating for retirees with the state legislature, the state retirement programs, and with ASU?

1 3 22 45 81 29 4.33 0.844

How well is the Scholarship program being done? 1 1 33 28 69 50 4.23 0.907

How well is the Adopt-A-Family program being done? 1 1 36 27 54 63 4.11 0.928

How well are the Travel Programs being done? 0 2 42 21 58 59 4.10 0.936

How well are the Retirees Day being done? 2 2 39 24 60 54 4.09 0.992

How well are the Luncheons being done? 1 0 44 28 54 55 4.06 0.920

How well are the Seminars being done? 0 3 47 30 45 56 3.94 0.914

How well is the Golf Tournament being done? 2 1 58 10 27 83 3.60 0.971answered question 182

skipped question 10

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The Effectiveness of Various ASURA Activities

ASURA ActivitiesImportance /

Achievement* EDM**

Seminars >1 0.024

Scholarship program >1 0.053

Adopt-A-Family program <1 0.169

Retirees Day being done <1 0.189

Video History Project <1 0.221

Luncheons <1 0.230ASURA monitoring existing health insurance programs for University retirees, to provide the best possible health insurance coverage for its members?

>1 0.260

Travel Programs <1 0.338ASURA advocating for retirees with the state legislature, the state retirement programs, and with ASU?

>1 0.340

Golf Tournament being done <1 0.511

* The ratio of Activity Importance (Question 5) to Achievement (Question 6)** Effectiveness Distance Measure, zero is very effective

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Question 7 - What factors below dissuade you from participating in ASURA social events?

Answer Options

Strongly Disagree Neutral Strongly

AgreeNo

OpinionRating

Average*Stand. Dev.

For personal or geographic reasons I cannot participate 45 10 29 24 43 29 3.07 1.60

The time / date of event is not convenient. 32 14 66 25 17 26 2.88 1.23

I am just not interested in social activities. 37 18 52 35 18 20 2.87 1.30

Parking is not easy. 47 19 45 19 22 27 2.67 1.40

Transportation is difficult. 58 20 44 12 19 25 2.44 1.39

The cost is too high. 59 18 56 13 6 29 2.27 1.18answered question 183

skipped question 9

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Question 8 - ASURA would like your opinion on the importance of supplying the following types of information:

Answer OptionsNot

Important Neutral Very Important

Rating Average”

Stand. Dev.

How important is it for ASURA to supply you with information to help you make good decisions about your health insurance program?

9 5 21 40 105 4.26 1.19

How important is it for ASURA to supply you with information to help you keep abreast of current health issues?

7 12 29 50 81 4.04 1.14

How important is it for ASURA to supply you with information which helps you decide whether to vote in an ASURA Board election?

4 4 43 60 67 4.02 0.98

How important is it for ASURA to supply you with information which helps you decide whether to attend an ASURA event?

9 1 37 66 66 4 1.05

How important is it for ASURA to supply you with information to help you decide whether to contact your legislator in connection with upcoming legislation that affects you or ASU?

8 12 30 51 78 4 1.15

How important is it for ASURA to supply you with ASU obituaries? 6 11 37 66 60 3.91 1.04

How important is it for ASURA to supply you with information which helps you feel connected to ASU and your former colleagues?

8 8 44 56 63 3.88 1.09

How important is it for ASURA to supply you with information which helps you decide whether to renew your membership?

21 4 31 56 67 3.8 1.29

How important is it for ASURA to supply you with information which helps you decide whether to make a donation to one of the Community Outreach projects?

7 8 60 57 46 3.71 1.03

How important is it for ASURA to supply you with information which helps you decide whether to 20 4 75 41 39 3.42 1.24

21



Answer OptionsNot

Important Neutral Very Important

Rating Average”

Stand. Dev.

volunteer with ASURA?How important is it for ASURA to supply you with information to help you make living choices for yourself or your relatives, such as an assisted living choice?

26 21 57 48 27 3.16 1.40

How important is it for ASURA to supply you with information to help you use computers and other technology?

37 17 53 43 28 3.04 1.54

How important is it for ASURA to supply you with information to help you manage your financial plan? 36 23 58 38 23 2.94 1.56


Question 9 - ASURA would like your opinion on how well it is supplying information on a number of topics

Answer OptionsNot Well Neutral Very

WellNo

OpinionRating

Average*Stand. Dev.

How well does ASURA supply ASU obituaries? 0 2 15 20 118 23 4.64 0.71

How well does ASURA supply Information for deciding whether to attend an ASURA event? 1 5 31 40 88 13 4.27 0.91

How well does ASURA supply Information for deciding whether to renew your membership? 2 3 36 38 84 14 4.22 0.94

How well does ASURA supply Information for deciding whether to vote in an ASURA Board election?

1 5 33 43 81 15 4.21 0.91

How well does ASURA supply Information to help you feel connected to the association (ASURA)? 6 3 27 46 82 14 4.19 1.02

22



Answer OptionsNot Well Neutral Very

WellNo

OpinionRating

Average*Stand. Dev.

How well does ASURA supply Information to help you feel connected to ASU and your former colleagues? 2 3 26 34 55 59 4.14 0.96

How well does ASURA supply Information to help you make good decisions about your health insurance program?

5 5 35 32 72 29 4.08 1.08

How well does ASURA supply Information to help you keep abreast of current health issues? 1 10 51 38 50 28 3.84 0.99

How well does ASURA supply Information for deciding whether to make a donation to one of the Community Outreach projects?

2 13 57 34 55 17 3.79 1.05

How well does ASURA supply Information for deciding whether to volunteer with ASURA? 4 8 61 30 50 25 3.75 1.05

How well does ASURA supply Information to help you decide whether to contact my legislator in connection with upcoming legislation that affects me or ASU?

10 10 49 44 48 17 3.68 1.15

How well does ASURA supply Information to help you make living choices for yourself or your relatives, such as an assisted living choice?

7 13 72 27 19 39 3.28 0.99

How well does ASURA supply Information to help you manage your financial plan? 11 13 72 26 12 43 3.11 0.99

How well does ASURA supply Information to help you use computers and other technology? 11 24 74 22 9 37 2.96 0.95


23


The Effectiveness of ASURA Supplied Information

Information TypeImportance /

Achievement* EDM**

Donating to one of the Community Outreach projects <1 0.056

Help in using computers and other technology >1 0.059

Making living choices for yourself or your relatives, such as an assisted living <1 0.082

Managing financial plan <1 0.122

Health Insurance >1 0.127

ASURA Board elections <1 0.138

Current health issues >1 0.141

Keeping connected to ASU and ASU colleagues <1 0.185

ASURA Events <1 0.189

Decide whether to contact a legislator in connection with upcoming legislation >1 0.224

Volunteering with ASURA <1 0.230

Renewing membership <1 0.298

ASU obituaries <1 0.515* The ratio of Activity Importance (Question 8) to Achievement (Question 9)** Effectiveness Distance Measure, zero is very effective

24


Question 10 - ASURA is interested in knowing your level of awareness of the following communication methods:

Answer Options Unaware Somewhat Aware

Very Aware

Rating Average

Stand. Dev.

How aware are you of Prime Times? 16 3 16 18 121 4.29 1.27How aware are you of ASURA direct mailings (post office)? 10 10 31 34 87 4.03 1.23

How aware are you of ASURA information E-mails? 17 12 21 27 94 3.99 1.40

How aware are you of the ASURA website (http://asura.asu.edu)? 23 15 45 27 62 3.52 1.60

How aware are you of telephone calls to/from the ASURA Office? 51 18 42 18 45 2.93 2.07


Question 11 - ASURA would like your opinion on how important each of the following communication methods is in providing you with information

Answer OptionsNot

ImportantNeutra

lVery

ImportantRating

AverageStand. Dev.

How important a source of information is Prime Times? 5 1 26 52 90 4.27 0.94

How important a source of information are ASURA E-mails? 14 4 25 52 77 4.01 1.22

How important a source of information are direct mailings (post office)? 10 11 48 50 55 3.74 1.26

How important a source of information is the ASURA website? 17 14 58 38 45 3.47 1.48

How important a source of information are telephone calls to/from the ASURA Office? 32 25 61 31 24 2.94 1.84


25



Answer Options

Not Well

Neutral

Very Well

No Opinio

n

Rating Average*

Stand. Dev.

How well does Prime Times supply you with the information you want?

1 3 16 41 99 14 4.46 0.80

How well do E-mails from ASURA supply you with the information you want?

4 6 28 23 94 18 4.27 1.05

How well do direct (post office) mailings from ASURA supply you with the information you want?

2 6 38 36 70 21 4.09 0.99

How well does the ASURA website supply you with the information you want?

5 11 44 23 53 36 3.79 1.16

How well do telephone calls to/from the ASURA office supply you with the information you want?

15 15 59 17 29 38 3.22 1.23


26


The Effectiveness of ASURA Communication Methods

Information TypeImportance /

Achievement* EDM**

"Prime Times" <1 0.143

ASURA E-mails <1 0.185

Telephone contact with ASURA Office <1 0.207

ASURA Website <1 0.236

USPO direct mailings <1 0.256

* The ratio of Activity Importance (Question 11) to Achievement (Question 12) – a value of 1 is desired

** Effectiveness Distance Measure, zero is very effective

Question 13 - ASURA is interested in your opinion on the frequency of two of its primary communication methods

Answer Options

Too Few

About

Right

Too Many

No Opinion

Rating Average*

Stand. Dev.

How would you rate the frequency of ASURA E-mails?

3 5 110 9 2 44 3.02 0.52

How would you rate the frequency of "Prime Times"?

13 7 132 2 0 20 2.80 0.60


27


Question 14 -How comfortable are you with each of the following technologies?

Answer Options

Never Use / Do

Somewhat Comfortable

Very Comfortable

Rating Average

Stand. Dev.

How comfortable are you sending / receiving e-mails? 14 1 16 14 129 4.4 1.196

How comfortable are you browsing the web? 16 9 17 21 111 4.16 1.346answered question 174

skipped question 18

Question 15 - ASURA is considering using Facebook as an additional means of communicating with members. To help us evaluate this, please tell us:

Answer Options No Yes % No % Yes

I am an active Facebook user. 125 50 71% 29%I would like to receive information from ASURA via my Facebook account. 157 17 90% 10%


Question 16 - I feel ASURA:

Answer OptionsStrongly Disagree Neutral Strongly

AgreeNo

OpinionRating

Average*Stand. Dev.

Is doing about the right number of activities. 0 2 64 46 32 29 3.75 0.82Should spread activities around to all of the campuses. 9 16 71 30 29 18 3.35 1.08

Should do more activities on ASU's campuses. 5 16 88 21 20 23 3.23 0.93Should focus activities on the Tempe Campus. 15 21 63 29 25 20 3.18 1.16Should do more activities off campus. 7 12 93 23 11 26 3.13 0.85


28


Question 17 - What interest might you have in the following event & travel opportunities with ASURA?

Answer OptionsNo Interest Some

InterestStrong Interest

Rating Average

Stand. Dev.

Local one-day trip to Arizona site of interest 40 18 54 23 37 2.99 1.429

Local overnight trip to Arizona site of interest 55 25 46 21 24 2.61 1.457

3 – 7 day trip to site of interest in the Southwest or west coast 70 33 34 16 18 2.29 1.531

A Habitat for Humanity - ASURA volunteer group 79 22 47 13 11 2.16 1.514

International trip for one or two weeks 85 26 30 10 20 2.15 1.633

A wine and cheese get together 76 31 37 19 9 2.15 1.505

Week long or longer trip to site of interest in the United States or Canada or Mexico 84 23 38 13 14 2.13 1.577

International trip for three weeks or longer 100 32 22 4 14 1.84 1.689

A baseball outing 98 31 25 11 7 1.83 1.637

A picnic at a park with games, etc. for young and old 95 33 34 3 6 1.78 1.601

An ASU tailgate party 111 22 29 8 2 1.65 1.671

A local casino visit 123 22 23 4 0 1.47 1.732answered question 172

skipped question 20

29


(Question 17 continued) Other:1. Most eventually2. Do not live nearby3. Coordination of possible trips as well as organizing4. One outstanding lecture followed by a social wine/cheese/ book signing

gathering. Similar to the Center for the Study of Religion and Conflict Series. Not too long, a big name draw, and a social time following the event.

5. Enjoyed a Canyon de Chelly trip with ASURA.6. Outings to ASU museums, ASU women's sports, exploring other ASU campuses7. Student presentations, especially in the arts and sciences8. museums9. a one day hiking trip (moderate intensity)

Question 18 – Numerical Demographics: Age and Retirement Year

Answer Options

Response Average

Age 73Official Retirement Year 2001.7


Breakdown of Returned Surveys by ZIP Code of principal residence

Location Phoenix Metro

East Valley Tempe Phoenix -

ScottsdaleWest Valley

Survey % 86% 54% 36% 26% 5%

Question 19 – Gender

Female 58%Male 42%

Question 20 – Do you receive e-mails from ASURA?

Yes 78%No 22%

Question 21 – Have you attended an ASURA event within the past five years??

Yes 65%No 35%

30


Question 22 – Please add any additional comments on how ASURA might better serve you.

Comments Organized by TopicFollowing is an organized collection of the comments taken from Question 22. These questions have been edited to the extent that when a comment addressed more than one issue the response may be been divided between the two issues or it may have been presented in both issues. The data as collected by the survey follow this organized presentation.

1. Suggested Activities or ASURA Effortsa. I feel ASURA should provide classes for retirees--I attended few at close by

"Encore U"--met supreme court Justice Retired Sandra Day O'Connor--requested she represent College of Law at one of our Retirees' Seminars. Hope she responds. Keep in mind she is in 80's. Her moderator was great and helpful. Mary Stevens should look into it. Barb Habig

b. For the luncheons, would you consider some vegan alternatives (just plain vegetables and or fruits, salads without any meat or cheese, etc.? I am a strict vegan for ethical reasons and the lack of vegan meals keeps me away from the luncheons besides the lack of transportation.

c. I would welcome lectures and programs of high scholarly quality. thank youd. Do another South Mountain "ranger leader" hike, then all go to The Farm for

lunche. I do not have a burning interest in socializing with ASU retirees per se, but I

have a very great interest in learning about study opportunities, lectures, exhibits, and concerts. Right now, that is being served by the Osher Lifelong Learning Institute, which I learned about through ASURA. This has been a great opportunity.

f. I do not now have funds to travel with groups, but I might consider Elderhostel in the future.

g. You might consider making retirees who have disabilities knowledgeable about the Virginia Piper Sports & Fitness Center for persons with disabilities at www.spofit.org. (Instead of joining the ASU fitness centers among all the children.)

h. ASURA has a nice inventory of activities, and I can be as active as I want to be. I wonder what would happen if we had an informal gathering for coffee and conversation on campus (Maricopa room or University club), say, every Wednesday or once a month.

i. My problem is that I live in Tucson, and it is increasingly difficult for me to get to Tempe or Phoenix for events such as lunches, seminars, local day trips, etc. I have been on some excellent longer trips within and outside Arizona (notably the 9-day? trip to the Copper Canyon in Mexico in 2011), and I continue to be interested in the possibility of international trips.

j. Some information regarding Parkinson's would be appreciated.k. The help with computer technology would be useful. Most useful of all would

be references to an organization or individuals who could set up and maintain

31


standard IT equipment such as desktops and printers which, unlike laptops, cannot easily be carried into stores for service.

l. It's time to get fit both physically and mentally.i. Have cooking demos - health dept used to have weekly cooking class

that was one hour start to finish.ii. Get into the latest fun sport for seniors, pickleball. iii. Invite folks - students - rom sustainability to talk about climate

changes.iv. Invite folks - students - Dreamers to talk about how to make get

immigration passed.v. Invite alumni from the arts and design fields who are celebrities to

update on what's happening.vi. Invite philanthropists and venture capitalists that we can learn from.

(not the Madoff ilk but the Gates Family).vii. Generally, your programs are not as current and progressive as they

could be seeing that we're attached to one of the finest universities in the country. Your travel plans are hardly of interest to many of us who are not only travelers but citizens of the world.. We should be offering educational trips to Cuba, Ethiopia, Costa Rica, or US cities of note to visit museums in NYC, ILL, FLA, CA (LA & SFO) etc. etc. As you see, I could go on and on.

m. It would be very nice if ASU would give retirees a break on the high price of ASU football tickets.

i. My address is 3017 Zane Grey Terrace, Altadena, CA 91001.n. I would like to suggest volunteer opportunities be offered on short term.

Perhaps, one day or a few days in a month, for a limited time. Long term is difficult for me.

o. I look forward to receiving info through ASURA re retirement funding advocacy and also living arrangements.

2. Communicationa. better contact /more aware of events / better communicationb. Use post office for Retirement Day sign-upsc. I appreciate receiving information and being considered a valuable person t

the community, and participate when health allows. Thank you. d. I have limited email access.e. modern electronic methods don't work for me...Twitter, etcf. I've only been a member since April 2013, and have really neglected using

the computer to look at the Prime Times at the beginning of my retirement.g. I don't receive Prime Time in the mail.h. More updates on outreach committees, e.g. quarterly. Publish in Prime

Times. i. The cost of being an ASURA member is becoming pricey especially if one

feels obligated to support ASURA activities. Contributing time as a volunteer also counts (skill sets are worth something). I would like more feedback on how my money is working for ASURA. What am I getting for my money? Most activities cost more money.

32


j. I have no idea what effort ASURA is putting out to legislators. I hear more from the ASU Alumni Assoc (life member) and the "devils advocates" entity -- especially around budget time.

k. A newsletter mailed to my home is absolutely the best. Otherwise, e-mail me about events. I don't think you have my e-mail address. Or phone me.

l. I look forward to receiving info through ASURA re retirement funding advocacy and also living arrangements.

3. Insurance / Legislaturea. I am grateful for ASURA's vigilance concerning medical insurance and

legislative issues.b. All legislative material related to retired ASU employees should continue, as

well as insurance and health information.c. We need to ramp up our government interactions again. Get some younger

people doing it who will be more active and not consider it their personal province.

d. I'm the widow of an employee who retired in 1981.My primary interest is receiving membership relates to being a retirement benefit recipient with compact interpretation on file should I need it or my family's reference when I'm deceased---maybe soon).

4. Kudosa. Keep up the good workb. We really thank all those whose efforts make it workc. Having made that somewhat blunt comment, I do feel the association can be

a vital force in helping retirees enjoy and keep motivated to be active in their retirement years and hope your survey brings useful information to assist in this effort. Keep up the good work and keep us members informed

d. I split time between phx and stl and am not active in asura......but I enjoy being a member and hope to continue to participate in the future.......thank you for all the information and effort for the membership

e. Great organization and the reason for not attending events etc. I did not (fully) retire but changed careers and became a faculty member at my local community college.

5. Money Issuesa. Scholarship program. $10,000 scholarship is a budget problem. Perhaps

offer a $5,000 scholarship instead.b. I am not persuaded that such a large portion of our budget should go for a

scholarship for one student. I would urge ASURA to cap the scholarship to a lower number and not be tied to the tuition level. It might even be better to provide four or five smaller scholarships to help more students and to lower the dollar commitment of the organization for scholarships.

c. The cost of being an ASURA member is becoming pricey especially if one feels obligated to support ASURA activities. Contributing time as a volunteer also counts (skill sets are worth something). I would like more feedback on how my money is working for ASURA. What am I getting for my money? Most activities cost more money

33


6. Location: Distance & Transportation Issuesa. Would it be possible for you to compile lists of members according to their zip

codes (with phone numbers) and distribute a list to people who have the same zip code (o nearby)? So, maybe some car pools could be organized to allow members to attend ASURA events. I do not drive that far any longer but would be happy to contribute financially o the trips to Tempe, Phoenix, etc. Thanks you for considering this.

b. Location of events -- Tempe Campus is a central location, but parking is a logistics problem even on weekends. In the survey I considered Tempe campus to include the Community Services bldg.

c. Since I don't drive at night, any activity ending after dark is difficult for me. Possibly encouraging carpooling among members living near each other who are attending an event? (I'm not sure how you would accomplish this.) But maybe to have something on a registration form to indicate willingness to carpool? (Or a plea for a ride?) Since I live in N. Scottsdale, there are fewer members living nearby; this would be much easier to accomplish in the Tempe/Mesa/Chandler area I realize.

d. For the luncheons, would you consider some vegan alternatives (just plain vegetables and or fruits, salads without any meat or cheese, etc.? I am a strict vegan for ethical reasons and the lack of vegan meals keeps me away from the luncheons besides the lack of transportation.

e. I have lived in Michigan since my retirement 17 years agof. I live closer to West campus than to Tempe campus; therefore, events on

West campus would be better for me.g. My problem is that I live in Tucson, and it is increasingly difficult for me to get

to Tempe or Phoenix for events such as lunches, seminars, local day trips, etc. I have been on some excellent longer trips within and outside Arizona (notably the 9-day? trip to the Copper Canyon in Mexico in 2011), and I continue to be interested in the possibility of international trips.

h. .I think offering ASURA events at off-campus sites, such as Friendship Village where I live, is a good idea.

7. Non Attendancea. Personal health issues are limiting all my activities. I regret I cannot maintain

an active role with ASURA. However,b. I enjoyed the faculty wives' activities during my husband's employment years,

but contacts have faded with time, and I'm really not interested in traveling to participate now.

c. I am not in ASURA so much for the social gatherings. I am a care giver and do not have much time for that

d. I am usually too busy for the usual ASURA events, but I feel very connected to the personnel and activities of the emeritus college.

e. I appreciate all the work you do but generally find most activities neither appealing nor convenient to my retirement life style and other retirement involvement. Best wishes!!!

f. I have a life outside of ASU!

34


8. Retirees Daya. I was sorry to see the annual Retirees Luncheon cancelled because of lack of

interest/registration. i thought this year's program was better than before--at least for my interests. Better luck next year on getting out the attendance.

b. I was very disappointed in the cancelling of Retiree's Day this year and yet understand the reason why. I chose not to attend because I live 1-1/2 hours away from the campus but rather the offerings were not of high interest to me or my wife. It seemed like the program was designed by academicians for academicians. I believe a varied content of presentations is vital to the success of the event. Having made that somewhat blunt comment, I do feel the association can be a vital force in helping retirees enjoy and keep motivated to be active in their retirement years and hope your survey brings useful information to assist in this effort. Keep up the good work and keep us members informed.

c. I'm going to write to Barry about questions that I have about Retirees Day. Carol

d. I think they are doing a great job. However, this years Retiree day sessions were not of great interest to me. So I did not attend. Some sessions I have enjoyed in the past: algea on East Campus; Islam presentation; to name a few.

e. I no longer take part in Retirees Day. I participate in some of the other activities. I think ASUA is the most important of the retiree's organizations connected with the ASU Tempe campus. I think offering ASURA events at off-campus sites, such as Friendship Village where I live, is a good idea.

f. Have attended retiree days in the past, but I was not interested in any of the offerings this year.

9. Survey Issuesa. shorter surveys and more frequent survey input from members/non-membersb. This survey was MUCH tooooooooo LLLOOONNNNkGGG. And the

questions were too long. And There should have been infromation in several places (at the ends of each "Section" how many more questions there were. TOOOOOOOO long!!!!!!!

c. no blanks for demographic info: age 79, retirement date 1995, Zip 59715d. The survey was extremely redundant and DULL and I'm afraid i just clicked

through after a bit just to get it done! I'm glad you offered an opportunity for comments:0)

10.Miscellaneousa. I am currently a "snowbird" but am a member of the ASURA Travel

Committee. My wife has recently died, so I am in the process of relocating my "home" zip code from 55350 to 85209, where I own a condo. Thus, my zip code of "principle residence" is somewhat misleading

b. I've only been a member since April 2013, and have really neglected using the computer to look at the Prime Times at the beginning of my retirement.

c. I think that when one is attending their informational program that HR presents, a representative could possible speak at this session to PROMOTE ASURA to encourage prospective members; tus, the importance to them

35


Some folks just feel they get burned at ASU, and simply don't see the bigger picture that others have overcome their differences at ASU, and now its (sic) just about capturing relationships and fun information.

d. ASURA spends much of its time, effort and funds supporting ASU in various ways (scholarship, video history, family sponsorship, Retirees Day) yet I wonder if ASU (administrators or others?) are aware of how much the organization gives back. Perhaps they consider it trivial? The disappearance of (monetary) support, added fees for MU space, says a lot about how ASU views its retirees and the organization. The video history project looks at the past. (Give a set to ASU Archives?) ASU looks to the future. Do they care to learn anything from past experts or just make the same mistakes over again !

e. no additional comments

36

Summary Data for Those Who Do Not Receive ASURA E-mail

Summary Tables and Plots for Those Not Receiving ASURA EmailsQuestion 5 - ASURA is interested in knowing your opinion on how important it is for ASURA to continue the following activities & projects:

Video History Project

Schol-arship

Adopt-A-Family

Advocate for re-tirees

Monitor existing health

insurance programs

Seminars Travel Programs

Lun-cheons

Retirees Day

Golf Tour-

nament

1

1.5

2

2.5

3

3.5

4

4.5

5

Question 5 - No ASURA Email Cohort Response on Impor-tance of Doing Various Activities and Projects

(2=Unimportant, 3=Neutral, 4=Important, 5=Very Important)No ASURA Emails

37



The cost

is too high.

Transportation is

difficult.

Parking is

not easy.

The time / date of e

vent is not c

onvenient.

I am ju

st not in

terested in

socia

l acti

vities.

For perso

nal or g

eographic reasons I

cannot particip

ate

1.00

2.00

3.00

4.00

Question 7 - No ASURA Email Cohort Average on Reasons to Not Attend ASURA Socail Events

(1-Strongly Disagree, 3=Disagree, 3-Neutral, 4=Agree)

No ASURA Email Survey Average

38



AZ day trip

Overnight AZ Trip

SW AZ/

West Cost-3

to 7 days

US / Mexico / Canda

- 1+ weeks

Inter-national trip - 1-2 weeks

Inter-na-

tional trip - 3+ weeks

Picnic in park

ASU tailgate

A Habi-tat for

Human-ity

Wine and

cheese social

Baseball game

Local casino

visit

1

1.5

2

2.5

3

3.5

Question 17 - No ASURA Email Cohort Averages for Interest in a Variety of Possible ASUAR Activities

(1=No Interest, 3=Some Interest)No ASURA Email

39


Questions 18, 19, 20, & 21 –Demographic Information

DemographicNo ASURA

EmailMember Survey

Number In Cohort 38 NAAverage Age 78 73Average Retirement Year 1994 2002% Female 56% 58%% Attending ASURA Event Past Five Years 40% 65%

40

Data From Member Gender Cross Tab – All Responses

Gender Cohort Summary Tables and PlotsQuestion 1 - ASURA would like to know how you initially learned about ASURA (please check all that apply)

Answer Options Female MaleI initially learned about ASURA at ASU’s retirement planning meetings and publications. 52% 34%

I initially learned about ASURA in a letter from ASURA. 24% 25%

I initially learned about ASURA from ASURA’s website. 2% 0%

I initially learned about ASURA in "Prime Times", ASURA’s newsletter. 7% 8%

I initially learned about ASURA from an ASU event or news article. 13% 6%

I initially learned about ASURA by word of mouth. 31% 40%

I initially learned about ASURA at ASU’s re

tirement planning meetings and publications.

I initially learned about ASURA in a letter fro

m ASURA.

I initially learned about ASURA fro

m ASURA’s website

.

I initially learned about ASURA in "Prim

e Times", ASURA’s n

ewsletter.

I initially learned about ASURA fro

m an ASU event or news article.

I initially learned about ASURA by w

ord of mouth.

0%10%20%30%40%50%60%

Question 1 Gender Response Averages for How Initially Learned About ASURA

Female Male Survey Average

41



Answer Options Female MaleI initially joined ASURA to support its efforts to advocate for retirees with the state legislature, the state retirement programs, and with ASU.

55% 70%

I initially joined ASURA to stay in touch with former colleagues from ASU and to meet people. 35% 30%

I initially joined ASURA to take advantage of ASURA offered seminars, events and travel opportunities. 37% 18%

I initially joined ASURA because a colleague asked me to join. 15% 15%


13% 9%

I initially joined ASURA because the first year was free. 13% 6%

Advocacy for re

tirement benefits

Stay in touch with form

er colleagues

Take advantage of ASURA so

cial /

educational programs

Colleague ask me to join

Support Community

Outreach Activiti

es

Free first year

0%

20%

40%

60%

80%

Question 2 - Gender Response Averages for Why Joined ASURA

Female Male Survey Averagel

42



Answer Options Female MaleThey are not aware of the value that ASURA provides to retirees, e.g., advocacy with the State Legislature and retirement programs, advocacy for ASU discounts, etc.

35% 46%


24% 27%

They were unhappy with ASU when they retired, and now don’t want to be part of anything “ASU”. 39% 34%

They feel the dues are too high. 10% 5%

They don’t think they would attend ASURA events. 47% 49%They are not aware of the value that ASURA provides to the community, e.g. through scholarships, the video history program, and Adopt-a-Family.

18% 15%


Unaware of advocay efforts

Unaware of health insurance monitoring efforts

Unhappy with ASU

Dues were too high

Would not attend events

Unaware of community

outreach projects

0%10%20%30%40%50%60%

Question 3 - Gender Responce Averages for Why Colleagues Have Not Joined


43



1. Video History Project

Video History Project

Schol-arship

Adopt-A-Family

Advocate for Re-

tirement Program

Monitor Health

Insurance Programs


Lun-cheons

Retirees Day

Golf Tour-

nament

3

3.2

3.4

3.6

3.8

4

4.2

4.4

Question 4 - Gender Response Averages to Awarness of ASURA Activities & Projects

( 3=Somewhat Aware, 5= very aware)Female Male Survey Average

2. Scholarship3. Adopt-A-Family4. Advocate for

retirees 5. Monitor existing

health insurance programs

6. Seminars7. Travel Programs8. Luncheons9. Retirees Day10.Golf Tournament

44



1. Video History Project

Video His-tory

Project

Schol-arship

Adopt-A-Family

Advocate for Re-

tirement Program

Monitor Health

Insurance Programs


Lun-cheons

Retirees Day

Golf Tour-

nament

2

2.5

3

3.5

4

4.5

5

Question 5 - Gender Response Averages to Importance of ASURA Activities & Projects (3=Neutral, 5=Very Important)


2. Scholarship3. Adopt-A-Family4. Advocate for

retirees 5. Monitor existing

health insurance programs

6. Seminars7. Travel Programs8. Luncheons9. Retirees Day10.Golf Tournament

45



Video History P

roject

Scholarship

Adopt-A-Family

Advocate for R

etirement Program

Monitor H

ealth Insurance Programs

Seminars

Travel Programs

Luncheons

Retirees Day

Golf Tournament

2.002.503.003.504.004.505.00

Question 6 - Gender Response Averages to How Well ASURA is Conducting Its Activities & Projects

(3=Neutral, 5=Very Well)Female Male Survey Average

46


The Effectiveness Measures by Gender for Various ASURA Activities

Importance. / Performance EDM*

Answer OptionsFemale Male Survey

Average Female Male Survey Average

Video History Project <1 <1 <1 0.256 0.206 0.221Scholarship >1 <1 >1 0.083 0.014 0.053Adopt-A-Family <1 <1 <1 0.111 0.271 0.169Advocate for Retirement Programs >1 >1 >1 0.262 0.436 0.340

Monitor Health Insurance Programs >1 >1 >1 0.205 0.306 0.260

Seminars <1 >1 >1 0.013 0.035 0.024Travel Programs <1 <1 <1 0.310 0.426 0.338Luncheons <1 <1 <1 0.261 0.198 0.230Retirees Day <1 <1 <1 0.222 0.155 0.189Golf Tournament <1 <1 <1 0.494 0.515 0.511


47



The cost i

s too high.

Transportation is

difficult.

Parking is

not easy.

The time / date of e

vent is not co

nvenient.

I am just not in

terested in so

cial a

ctivities.

For perso

nal or g

eographic reasons I

cannot particip

ate

11.5

22.5

33.5

Question 7 - Gender Response Averages for Reasons to Not Attend ASURA Social Events

(1= Strongly Disagree, 2=Disagree, 3=Neutral)Female Male Survey Average

48



Renew membership

Renew your

mem-bership

Decide to vol-unteer with

ASURA

Decide to at -tend an

ASURA event

Decide to do-

nate to an

ASURA project

s

Decide to vote in an

ASURA Board elec-tion?

Feel con-

nected to ASU / your former

col-league

s

ASU obit-uar-ies

Deci-sions about health insur-ance

Keep abreas

t of current health issues

Decide to con-

tact your

legisla-tor

Man-age your

finan-cial plan

Make living

choices for

your-self or rela-

tives?

Using com-

puters and

other tech-nol-ogy?

1

1.5

2

2.5

3

3.5

4

4.5

Question 8 - Gender Response Averges for Question of Impor-tance of Various Types of Information

(3=Neutral, 5= Very Important)


Decide to volunteer with ASURADecide to attend an ASURA eventDecide to donate to an ASURA projectDecide to vote in ASURA Board electionFeel connected to ASU / former colleaguesASU obituariesDecisions about health insuranceKeep abreast of current health issuesDecide to contact your legislator Manage your financial planMake living choices for yourself or relativesUsing computers and other technology


49


Renew membersh

ip

Decide to

volunteer w

ith ASURA

Decide to

attend an ASURA event

Decide to

donate to an ASURA project

Decide to

vote in ASURA Board election

Feel connecte

d to ASURA

Feel connecte

d to ASU / f

ormer co

lleagues

ASU obituarie

s

Decisions a

bout health

insurance

Keep abreast of cu

rrent h

ealth iss

ues

Decide to

contact y

our legisla

tor

Manage your fi

nancial plan

Make living ch

oices fo

r yourse

lf or re

latives

Using co

mputers and other te

chnology

2.002.503.003.504.004.505.00

Question 9 - Gender Response Averages for Question of How Well ASURA Supplies Various Types of Information

(3=Neutral, 5=Very Well)


50


The Effectiveness Measures by Gender for Providing Various Types of Information




Renew membership <1 <1 <1 0.301 0.339 0.305Decide to volunteer with ASURA <1 <1 <1 0.214 0.258 0.237

Decide to attend an ASURA event <1 <1 <1 0.184 0.227 0.196

Decide to donate to an ASURA project >1 <1 <1 0.029 0.160 0.056

Decide to vote in ASURA Board election <1 <1 <1 0.089 0.156 0.138

Feel connected to ASU / former colleagues

<1 <1 <1 0.315 0.162 0.192

ASU obituaries <1 <1 <1 0.527 0.108 0.522Decisions about health insurance >1 >1 >1 0.040 0.357 0.134

Keep abreast of current health issues >1 >1 >1 0.095 0.003 0.141

Decide to contact your legislator >1 >1 >1 0.193 0.139 0.217

Manage your financial plan <1 <1 <1 0.086 0.195 0.129

Make living choices for yourself or relatives <1 <1 <1 0.026 0.285 0.096

Using computers and other technology >1 <1 >1 0.132 0.012 0.052


51



"Prime Times" ASURA infor-mation E-mails

ASURA direct mailings

ASURA website Phone calls to/from

ASURA Office

2

2.5

3

3.5

4

4.5

5

Question 10 - Gender Response Averages for Awareness of Various Communication Methods

(3=Somewhat Aware, 5=Very Aware)


52



"Prime Times" ASURA information E-mails

ASURA direct mail-ings

ASURA website Phone calls to/from ASURA Office

2

2.5

3

3.5

4

4.5

Question 11 - Gender Response Averages for Importance of Various Communication Methods

(3=Neutral, 5=Very Important)Female Male Survey Average

53



"Prime T

imes"

ASURA inf

ormatio

n E-mails

ASURA dir

ect maili

ngs

ASURA webs

ite

Phone

calls to

/from ASURA Office

2.002.503.003.504.004.505.00

Question 12 - Geneder Response Averages for How Well Var-ious Communication Methods Work

(3=Neutral, 5=Very Well)Female Male Survey Average

54


The Effectiveness Measures by Gender for Various Types of Communication Methods




"Prime Times" <1 <1 <1 0.105 0.121 0.143ASURA information E-mails <1 <1 <1 0.137 0.262 0.185

ASURA direct mailings <1 <1 <1 0.301 0.198 0.256ASURA website <1 <1 <1 0.247 0.246 0.236Phone calls to/from ASURA Office <1 <1 <1 0.229 0.141 0.207



"Prime Times" ASURA E-mails2.60

2.65

2.70

2.75

2.80

2.85

2.90

2.95

3.00

3.05

3.10

Question 13 - Gender Response Averages for Frequency of Communication Methods

(1=too few, 3=about right, 5=too many)Female Male Survey Average

55



How comfortable are you sending / receiving e-mails?

How comfortable are you browsing the web?3

3.2

3.4

3.6

3.8

4

4.2

4.4

4.6

4.8

5

Question 14 - Gender Response Averages for Using E-mail & Surfing Web

(3=Somewhat Comforatable, 5=Very Comfortable)Female Male Survey Average


I am an active Facebook user. I would like to receive information from ASURA via my Facebook account.

0%

5%

10%

15%

20%

25%

30%

35%

Question 15 - Percent by Gender Answering "Yes" to The Facebook Questions


56



Should do more acti

vities o

n ASU's campuses.

Should do more acti

vities o

ff campus.

Should focus a

ctiviti

es on th

e Tempe Campus.

Should spread activiti

es around to

all of th

e campuses.

Is doing about th

e right n

umber of a

ctiviti

es.

1.001.502.002.503.003.504.00

Question 16 - Gender Response Averages On Opinions About ASURA Activity Location and Frequency

(1=Strongly Disagree, 2=Disagree, 3=Neutral, 4=Agree)Female Male Survey Average

57



AZ day trip

Overnight AZ Trip

SW AZ/West C

ost-3 t...

US / Mexico

/ Canda ...

International trip - ..

.

International trip - ..

.

Picnic i

n park

ASU tailgate

A Habitat for H

uma...

Wine and cheese so

...

Baseball game

Local casin

o visit

1

1.5

2

2.5

3

3.5

Question 17 - Gender Response Averages for Interest in a Variety of Possible ASURA Activities

(1=No Interest, 3=Some Interest)Female Male

58

Gender Comparison Tables for Member Survey


DemographicGender Cohorts Member

SurveyFemale MaleNumber In Cohort 95 69 NAAverage Age 72 75 73Average Retirement Year 2002 2001 2002% Receiving ASURA E-mail 79% 77% 78%% Attending ASURA Event Past Five Years 71% 61% 65%

59

Data from Pre 2003 and Post 2002 Retirement Cohorts

Retirement Date Cohort Summary Tables and PlotsQuestion 1 - ASURA would like to know how you initially learned about ASURA (please check all that apply)

Answer Options Pre 2003 Post 2002I initially learned about ASURA at ASU’s retirement planning meetings and publications. 44.8% 44%

I initially learned about ASURA in a letter from ASURA. 26.9% 21%

I initially learned about ASURA from ASURA’s website. 1.5% 1%

I initially learned about ASURA in "Prime Times", ASURA’s newsletter. 9.0% 5%

I initially learned about ASURA from an ASU event or news article. 9.0% 10%

I initially learned about ASURA by word of mouth. 31.3% 36%

ASU pre-retirement m

eetings

ASURA invitation letter

ASURA website

"Prime Tim

es"

ASU event or n

ew article

Word of mouth

0.0%5.0%

10.0%15.0%20.0%25.0%30.0%35.0%40.0%45.0%

Question 1 - Retirement Cohort Comparisons on How Learned About ASURA

Pre 2003 Post 2002 Survey Average

60



Answer Options Pre 2003 Post 2002I initially joined ASURA to support its efforts to advocate for retirees with the state legislature, the state retirement programs, and with ASU.

76% 50%

I initially joined ASURA to stay in touch with former colleagues from ASU and to meet people. 31% 31%

I initially joined ASURA to take advantage of ASURA offered seminars, events and travel opportunities. 28% 29%

I initially joined ASURA because a colleague asked me to join. 8% 22%


10% 11%

I initially joined ASURA because the first year was free. 1% 17%

Support ASURA Advocacy

efforts

Stay in to

uch with co

lleagues / m

eet new people

Attend ASURA events

Colleague asked m

e to join

Support community

outreach programs

First ye

ar was fr

ee

0%

20%

40%

60%

80%

Question 2 - Retirement Cohort Comparisons on Why Initially Joined ASURA


61



Answer Options Pre 2003 Post 2002They are not aware of the value that ASURA provides to retirees, e.g., advocacy with the State Legislature and retirement programs, advocacy for ASU discounts, etc.

52.5% 27%


27.5% 21%

They were unhappy with ASU when they retired, and now don’t want to be part of anything “ASU”. 15.0% 54%

They feel the dues are too high. 2.5% 13%

They don’t think they would attend ASURA events. 35.0% 63%

They are not aware of the value that ASURA provides to the community, e.g. through scholarships, the video history program, and Adopt-a-Family.

20.0% 10%

Unaware of ASURA's a

dvocacy efforts

Unaware of ASURA's h

ealth insurance program m

onitorin

g

Unhappy with

ASU

Dues are to

o high

Would not attend ASURA events

Unaware of value of co

mmunity outre

ach program

0.0%

20.0%

40.0%

60.0%

Question 3 - Retirement Cohort Comparisons on Why Col-leagues Do Not Join ASURAPre 2003 Post 2002 Survey Average

62



Video History

Project

ASURA's Scholarsh

ip

Adopt-A-Family

ASURA's advocacy

for retirement p

rograms

ASURA's monito

ring of h

ealth in

surance plansSeminars

Travel

Luncheons

Retirees Day

Golf Tournament

22.5

33.5

44.5

5

Question 4 - Retirement Cohort Averages on Awareness of Var-ious ASURA Activities and Programs(3=Somewhat Aware, 5=Very Aware)


63



Video His-tory

Project

ASURA's Scholar-

ship

Adopt-A-Family

ASURA's advocacy

for re-tirement programs

ASURA's monitor-

ing of health

insurance plans

Seminars Travel Luncheons Retirees Day

Golf Tourna-

ment

2

2.5

3

3.5

4

4.5

5

Question 5 - Retirement Cohort Averages on Importance of Do-ing Various Activites and Projects

(2=Unimportant, 3=Neutral, 4=Important, 5=Very Important)Pre 2003 Post 2002 Survey Average

64



Video Hist

ory Pro

ject

ASURA's Sch

olarship

Adopt-A-F

amily

ASURA's advo

cacy

for r

etirem

ent pro

gram

s

ASURA's m

onitorin

g of health

insu

rance

plans

Seminars

Trave

l

Lunch

eons

Retirees D

ay

Golf Tourn

ament3

3.43.84.24.6

Question 6 - Retirement Cohort Averages on How Well ASURA Accomplishes Various Programs and Projects

(3=Neutral, 4=Well, 5=Very Well)Pre 2003 Post 2002 Total

65


The Effectiveness Measures by Retirement Cohort for Various ASURA ActivitiesImportance. / Performance EDM*

Answer OptionsPre

2003Post 2002

Survey Average

Pre 2003

Post 2002

Survey Average

Video History Project <1 <1 <1 0.196 0.252 0.221Scholarship >1 <1 >1 0.158 0.003 0.053Adopt-A-Family <1 <1 <1 0.143 0.166 0.169Advocate for Retirement Programs >1 >1 >1 0.252 0.422 0.340

Monitor Health Insurance Programs >1 >1 >1 0.152 0.335 0.260

Seminars >1 >1 >1 0.009 0.075 0.024Travel Programs <1 <1 <1 0.368 0.345 0.338Luncheons <1 <1 <1 0.210 0.191 0.230Retirees Day <1 <1 <1 0.104 0.237 0.189Golf Tournament <1 <1 <1 0.449 0.537 0.511

* The ratio of Activity Importance (Question 5) to Achievement (Question 6)** Effectiveness Distance Measure, zero is very effectiveQuestion 7 - What factors below dissuade you from participating in ASURA social events?

The cost i

s too high.

Transportation is

difficult.

Parking is

not easy.

The time / date of event is

not convenient.

I am just not in

terested in so

cial activiti

es.

For personal or geographic r

easons I cannot particip

ate

11.5

22.5

33.5

Question 7 - Retirement Cohort Averages on Reasons to Not Attend ASURA Social Events

(1=Strongly Disagree, 2=Disagree, 3=Neutral)Pre 2003 Post 2002 Survey Average

66



Renew membersh

ip

Decide to

volunteer w

ith ASURA

Decide to

attend an ASURA event

Decide to

donate to an ASURA project

Decide to

vote in

ASURA Board election

Feel connecte

d to ASU / f

ormer c

olleagues

ASU obituarie

s

Decisions a

bout health

insurance

Keep abreast of c

urrent h

ealth iss

ues

Decide to

contact

your legisla

tor

Manage your fi

nancial p

lan

Make living ch

oices f

or yourse

lf or re

latives

Using co

mputers and other te

chnology

22.5

33.5

44.5

Question 8 - Retirement Cohort Averages for Importance of Various Types of Information

(2=Unimportant, 3=Neutral, 4=Important, 5=Very Important)Pre 2003 Post 2002 Survey Average

67



Renew m...

Decide to

vo...

Decide to

att...

Decide to

dona...

Decide to

vote ...

Feel connecte

d t...

ASU obit...

Decisions a

bo...

Keep abreast of...

Decide to

cont...

Manage your...

Make living ch

oic...

Using co

mputer...1

1.5

2

2.5

3

3.5

4

4.5

5

Question 9 - Retirement Cohort Averages on How Well ASURA Supplies Various Types of Information (1= Not Well - 3= Neutral - 5=Very Well)

Pre 2003 Post 2002 Total

68


The Effectiveness Measures by Gender for Providing Various Types of Information


Answer OptionsPre

2003Post 2002

Survey Average

Pre 2003

Post 2002

Survey Average

Renew membership <1 <1 <1 0.384 0.263 0.305Decide to volunteer with ASURA <1 <1 <1 0.319 0.183 0.237

Decide to attend an ASURA event <1 <1 <1 0.328 0.124 0.196

Decide to donate to an ASURA project <1 >1 <1 0.214 0.049 0.056

Decide to vote in ASURA Board election <1 <1 <1 0.231 0.026 0.138

Feel connected to ASU / former colleagues

<1 <1 <1 0.060 0.378 0.192

ASU obituaries <1 <1 <1 0.345 0.689 0.522Decisions about health insurance <1 >1 >1 0.054 0.256 0.134

Keep abreast of current health issues >1 >1 >1 0.059 0.155 0.141

Decide to contact your legislator >1 >1 >1 0.247 0.191 0.217

Manage your financial plan <1 <1 <1 0.224 0.084 0.129

Make living choices for yourself or relatives <1 <1 <1 0.094 0.199 0.096

Using computers and other technology >1 >1 >1 0.025 0.038 0.052


69



"Prime Times"

ASURA information E-m

ails

ASURA direct mailin

gs

ASURA website

Phone calls

to/from ASURA Office

22.5

33.5

44.5

5

Question 10 - Retirement Cohort Averages for Level of Awareness of Various Communication Methods(3=Somewhat Aware, 4=Aware, 5=Very Aware)


70



"Prime Tim

es"

ASURA information E-m

ails

ASURA direct m

ailings

ASURA website

Phone calls

to/from ASURA Office

22.5

33.5

44.5

5

Question 11 - Retirement Cohort Averages for The Importance of Various Communication Methods

(2=Unimportant, 3-Neutral, 5=Very Important)Online US Mail Servey Average

71



"Prim

e Times"

ASURA info

rmation E-m

ails

ASURA direct

mailin

gs

ASURA websit

e

Phone calls

to/fr

om A

SURA Offi

ce1

2

3

4

5

Question 12 - Retirement Cohort Averages for How Well ASURA Provided Various Communications Methods

(1=Not Well, 3-Neutral, 5-Very Well)Pre 2003 Post 2002 Survey Average

72


The Effectiveness Measures by Retirement Cohort for Various Types of Communication Methods




"Prime Times" Pe Post 2002

Survey Average

Pre 2003

Post 2002

Survey Average

ASURA information E-mails <1 <1 <1 0.046 0.167 0.143

ASURA direct mailings <1 <1 <1 0.176 0.166 0.185ASURA website <1 <1 <1 0.197 0.339 0.256Phone calls to/from ASURA Office <1 <1 <1 0.284 0.194 0.236



"Prime Times" ASURA Emails1.00

1.50

2.00

2.50

3.00

3.50

4.00

Question 13 - Retirement Cohort Averages for Frequency of Prime Times and E-Mails

(1=Too Few, 3=Abourt Right)Pre 2003 Post 2002 Survey Average

73



Sending / Receiving Email Browsing the Web1

1.5

2

2.5

3

3.5

4

4.5

5

Question 14 - Retirement Cohort Averages for How Comfort-able With Technology

(1=Never Use/Do - 3= Somewhat Comfortable - 5-Very Com-fortable)

Pre 2003 Post 2002 Total


I am an active Facebook user. I would like to receive information from ASURA via my Facebook account.

0%

5%

10%

15%

20%

25%

30%

35%

40%

Question 15 - Retirement Cohort Responses to Questions About Facebook


Facebook Questions

Perc

enta

ge o

f Yes

Res

pons

es

74



Should do more activiti

es on ASU's c

ampuses.

Should do more activiti

es off ca

mpus.

Should focus a

ctivities o

n the Tempe Campus.

Should spread activiti

es around to

all of th

e campuses.

Is doing about th

e right n

umber of a

ctiviti

es.

22.42.83.23.6

4

Question 16 - Retirement Cohort Response Averages About ASURA Activity Location and Frequency

(2=Disagree, 3=Neutral, 4=Agree) Pre 2003 Post 2002 Survey Average

75



AZ day trip

Overnight AZ Trip

SW AZ/West

Cost-3 to

7 days

US / Mexic

o / Canda - 1

+ weeks

International trip - 1

-2 weeks

International trip - 3

+ weeks

Picnic i

n park

ASU tailg

ate

A Habitat fo

r Humanity

Wine and cheese so

cial

Baseball game

Local casin

o visit

1

1.5

2

2.5

3

3.5

Question 17 - Retirment Cohort Response Averages for In-terest in a Variety of Possible ASURA Activities

1=No Interest, 3=Some Interest)Pre 2003 Post 2002 Survey Average

76

Summary Data for Retirement Cohorts


DemographicRetirement Cohorts Member

SurveyPre 2003 Post 2002Number In Cohort 74 83 192Average Age 79 69 73Average Retirement Year 1995 2008 2002% Female 54% 63% 58%% Receiving ASURA E-mail 65% 89% 78%% Attending ASURA Event Past Five Years 65% 65% 65%

77

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