Students of Concernand

Plan for College Response to

Campus Incidents

Clackamas Community College Offers Students and Staff a Safe Place to Teach, Learn and Work

Clackamas Community College Offers Students and Staff a Safe Place to Teach, Learn and Work

Who is a Student of Concern?Who is a Student of Concern?

1 Someone who is struggling with basic needs such as food, shelter safety or isolation.

1 Someone who is struggling with basic needs such as food, shelter safety or isolation.

2. Someone who continually displays behaviors or communicates problems that create a barrier to themselves or other students’ ability to be successful in the classroom or college environment.

2. Someone who continually displays behaviors or communicates problems that create a barrier to themselves or other students’ ability to be successful in the classroom or college environment.

4. Someone who is violent or threatening in either verbal, written or physical ways to staff or students.

4. Someone who is violent or threatening in either verbal, written or physical ways to staff or students.

Recommended ApproachRecommended Approach

1. Staff members initially work directly with students to problem solve

1. Staff members initially work directly with students to problem solve

2. Staff member refers student to their dept chair or director

2. Staff member refers student to their dept chair or director

3. Plan of action is developed

3. Plan of action is developed

What if above steps don’t work?What if above steps don’t work?

On-Call Counselor available: Mon-Thurs 8-6

Mon-Fri 8-5

On-Call Counselor available: Mon-Thurs 8-6

Mon-Fri 8-5

Anytime there is an immediate dangerCall Public Safety at 6650 or call 911

Anytime there is an immediate dangerCall Public Safety at 6650 or call 911

3. Someone who causes concern by sharing Information in an assignment or dialogue that displays self destructive patterns (abuse, addiction, or manifesting suicide tendencies).

3. Someone who causes concern by sharing Information in an assignment or dialogue that displays self destructive patterns (abuse, addiction, or manifesting suicide tendencies).

IntroThe following slides describe 4 types of incidents varying in

degree of impact, severity and response. Following these is a description of the 4 campus teams

involved in campus incidents:

1. Executive Team2. Emotional Trauma Response Team3. Risk Assessment Team 4. Emergency Response Team

The response to a campus incident may warrant and involve any single, to all of the teams if the threat begins as or culminates in a critical campus incident (defined ahead)

Individual Incident Expected ResponseIndividual incidents = student speaks of suicide, reveals depression due to critical personal situations, etc.

Response = referral from initial contact source to student of concern’s

Division Dean and/or possible consult with Counseling Department for next steps

Follow-up Action= possible counseling and/or off campus therapy referral

(click to view diagram of campus response to an example of an individual incident)

Student confides to you (CCC staff) that he is seriously depressed because he, along with his children, is being evicted from their home and they have no place to go

Staff obtains referral sources & advises depressed student

1. to go to counseling for help, and/or 2. encourages depressed student to

seek out referral sources staff obtained from Counseling

Depressed student goes to counseling center

receives emergency shelter information and

receives short-term counseling for depression

Staff contacts Counseling for consultation/help

on how best to serve student of concern.

12

3

Local Incident Expected Responselocal incidents = student/staff medical

emergency, on campus car accident, theft, fight/altercation, campus policy/regs violations,

etc.

Response= possible Public Safety, EMT, off campus police

Follow-up Action= referral to division dean,

and/or possible referral to Dean of

Students for Disciplinary Process, possible referral to counseling

(click to view diagram of campus response to an example of a local incident)

Student disrupts class by slamming books on desk and yelling at the instructor…

Public Safety Officerresponds and upon

arriving and assessingsituation, officer determines

student is experiencing PTSD

Officer de-escalates incident byremoving student from the classroom

temporarily. Refers student to counseling

for follow-up. Student is informed he/she

must make counseling contactor will not be allowed to return to

class

Instructor contacts Public Safety

because he/she fears volatility

of student of concern’s emotional state

Counseling creates aplan for success with student

and refers back to instructor

1

2

3

4

Campus Wide Incident – Low AlertLow alert critical incident = major student disruption, national crisis/event

Response= Risk Assessment Team for assessment of

next steps

(click to view diagram of campus response to an example of a low alert critical incident)

A cut-out of Presidential Candidate Barak Obama is found on the college campus hanging from a tree, with a

noose around the neck**

Public SafetyOfficer

reports incident to Dept. Chair of Criminal Justice& contacts the

Counseling Dept. for consultation on

next stepsCounseling Dept. Chairs alert

Dean of Student Services, who convenesRisk Assessment Team

to assess next steps.

VP of Instruction is alerted for Administration Team

Student who finds thispotential

hate crime calls Public Safety

ETRT sets up “safe rooms” & debrief forums for

students & staff who may need ETR.Intra campus

and off-campus media communications

are crafted and distributed by Dean of Student Services and Public Affairs Director

respectively

**This incident occurred at George Fox University, Newberg, Oregon, Sept, 2008

Campus community determines additional &

follow-up steps re-committing to

safety of all

1

2

34

5

Public Safety Response

Student/staff/instructor report

incident to Public Safety

Criminal incident

Campus policy violation

Immediate action& local

law enforcement

Immediate action

Dept. ChairCJ –

Consultation/Supervision

Dept. Chair (s)Counseling –Consultation

Dean of Campus Services –

Consultation

1

2

33

Public Safety:• Report to Dean of Campus Services • Consultation w/ Dept. ChairCriminal Justice, first• Reserve Academy• DPSST Certified• Sworn in by Sheriff • Full Police Powers On CCC campus

Brown uniform:•No weapon•Security officer only

Low AlertCritical Incident Response teams

RISK ASSESSMENT

TEAM –– Dean of Student

Services

EMOTIONAL TRAUMA RESPONSE

TEAM – Chair(s) of A & C

Dept

EMERGENCY RESPONSE TEAM –

Dept Chair Criminal Justice

and Dean of Campus Services

Executive Team –VP Instructional

Services

Critical globalINCIDENT

Initial

point

of entry

Initial Phase- information dispersal

Off Campus Media

Executive Team– VP

Instructional Services

CCC President Director of Public

Affairs

CCC Board

of Education

College

Association

Presidents

Determine campus wide notification

Dean of Student Services

Student conduct violation

Student Disciplinary

Process

Campus Community

communication

Second phase – individual team response

EMOTIONAL TRAUMA RESPONSE TEAM – Guadalupe Martinez

& Ellen Wolfson

Campus team

members

Community partners

Determine Safe rooms and available responders and communicate to Dean of Students

Emergency Response Team

Dean of StudentServices

Risk AssessmentTeam –

Dean of Student Services

Campus members

Co. Mental Health

Consultant

After initial assessment, Team remains dormant. Team lead serves as primary information conduit

Campus wide incident – High AlertHigh alert critical incident = threats (bomb, shooting, hostage) fire/explosion, natural disaster, kidnapping, intentional death on campus, etc.

Response= Emergency Response Team mobilized

Global critical

INCIDENT

Dean of Campus Services/

Incident Commander

College President

Emotional Trauma Response Team

Lead

Initial point

of entry1

2

3

Incident Commander requests approval for Emergency Response Process to move forward

As part of Command Post

Emergency Response Process ONIf a “go” is given upon consultation with the

College President and/or appointee (Executive Team), the Board adopted Emergency Response Plan initiates and the campus as a whole falls under direction of the Incident Commander.

Communication filters down as needed at will of Incident Commander.

EMERGENCY RESPONSE TEAM–

Incident Commander

Emergency Response Management Plan

mobolized

EMERGENCY RESPONSE MANAGEMENT PLAN

ROLES AND RESPONSIBILITIES

MANAGEMENT TEAM

INCIDENT COMMANDER – Bill Leach(Backup is Kirk Pearson)

Responsible for all activities and functionsAssesses need for staff and assigns staffEstablishes incident objectivesDirects Incident Action Plan

LIAISON OFFICER – Dick Ashbaugh(Backup is Pete Kandratieff)

Point of contact for outside agencies that are supporting the operationProvides briefings to and answers questions from supporting agencies

PUBLIC INFORMATION OFFICER –Anne Donelson

(Backup is Janet Paulson)Responsible for information dissemination to staff, community and media.Provides information to the Planning Section

SAFETY OFFICER – George Sims(Backup is Joan Harrison)

Responsible for safety of incident response personnelMaintains safety equipment and materials needed for incident responses

ADMINISTRATIVE STAFFOperations ChiefPlanning ChiefLogistics Chief

CAMPUS LAW ENFORCEMENTControl and containmentInitial investigation

EMERGENCY RESPONSE MANAGEMENT PLAN

ROLES AND RESPONSIBILITIES

ADMINISTRATION TEAM

INCIDENT COMMANDER

OPERATIONS CHIEF – Kirk Pearson(Backup is Charlie Arata)

Directs the tactical staff supportUses the resources available in an incident

LOGISTICS CHIEF – Charlie Arata(Backup is Debbie Mullins)

Provides all resources that support the tactical effort (i.e. establishes staging areas, assigns resources, obtains necessary supplies and provisions). Provides food, water, facilities and medical support to the incident staff Provides equipment for internal communications among incident staff

PLANNING CHIEF – George Sims(Backup is Tina Birch)

Documents the incident and the responseMaintains maps, as-builts, building drawings and other support materials needed by tactical teamCompletes all required paperworkPrepares Incident Action Plan and demobilization plan

PUBLIC WORKSInfrastructure specialistsUtilities specialistsDebris removal

EMERGENCY SERVICESShelter and mass careOn site medical teams

FINANCE/ADMIN TEAM(Generally not required for most incidents)

COMMUNICATIONS SYSTEMSITS staff

On-site technology infrastructureCampus telephones, etc

MEDICAL/TRIAGE TEAM(Generally not required)

TRAUMA TEAMS – Ellen Wolfson(Backup is Lupe Martinez and Bill Zuelke)

Provides trauma intervention and initial support to affected staff and students

Third phase – debrief & ongoing communication

Dean of Student Services/

Risk Assessment TeamLead

Emergency Response

Team

Trauma Response

Team

ExecutiveTeam

Emotional Trauma Response TeamMission Statement-Plan, support and carry out an immediate

emotional support response to critical incidents that affect the campus as a whole.

Emotional Trauma Response Process

1. Dependent on scope & severity of incident, number of safe rooms are determined by 1st & 2nd contact points (Counseling Co-Chairs, or backup)

2. Safe rooms & locations are reported back to Dean of Student Services & Dean of Campus Services by 1ST and 2ND points of contact, respectively.

3. Emotional Trauma Response Team phone tree is triggered and all current information is filtered: incident status, Emergency Responders command post, safe room locations, ETRT member confirmations

4. Day-After process arranged- Referrals, Safe Rooms, Debrief mtg.

ETRT Primary Members & Phone Tree

Ellen Wolfson – Counseling

1st point of contact1st Backup: Guadalupe Martinez

2nd Backup: Jean Devenney

Guadalupe Martinez – Counseling2nd point of contact

1st back-up: Jean Devenney2nd backup: David Blessman

Jean Devenney – Counseling

1st backup: David Blessman2nd backup: Carol Dodson

TIP Partner

Co. Mental Health Partner

Carol Dodson – Nursing

David Blessman – Chair, CERC

Margaret Mallat- Counseling, Harmony

Toni Davis – Counseling

Yvonne Wilebski- College Now??

Casey Sims – Counseling

Safe RoomsAreas –1. Vets2. Main space3. Staff4. Individual/personal

attn space Locations - TBA

Process –TBA

Risk Assessment Team:Team Lead – Dean of Student Services, Bill ZuelkeCampus Safety Rep – Criminal Justice Dept. Chair,

Dick AshbaughCounseling Reps – Counseling & Advising Co-Chairs,

Ellen Wolfson & Guadalupe MartinezClinical Expertise Rep – Nursing Dept. Faculty &

Psychiatric Nurse, Carol DodsonClinical Expertise & Community Liaison Rep –

County Mental Health Psychologist

Violation of CCC Code of Conduct

Violation of CCC Code of Conduct

Plagiarism- Cheating-Classroom Behavior

Plagiarism- Cheating-Classroom Behavior Non-StudentNon-Student

Campus SecurityCampus Security

Health Science Student

Health Science Student

DisciplinaryProcedure

DisciplinaryProcedure

InstructorInstructor

Division?Division?

UnknownUnknownKnownKnown

DeanDept Chair/Mgr

DeanDept Chair/Mgr

Counseling Dept Chair

Counseling Dept Chair

ImmediateThreat?

ImmediateThreat?

YesYes NoNoSummarySuspension

SummarySuspension

InvestigationInvestigation

Dean recommendsSanctions to V.P.

Dean recommendsSanctions to V.P.

V.P. sendsCertified letter to

Student withAllegations & Sanctions

V.P. sendsCertified letter to

Student withAllegations & Sanctions

ProcedureComplete

ProcedureComplete

StudentHearing

StudentHearing

StudentStudent

Health ScienceDept Chair

Health ScienceDept Chair

StudentAcceptsSanction

StudentAcceptsSanction

StudentAppeals Sanction

StudentAppeals Sanction

Disciplinary Process**All allegations must be in writing and signed bycomplaining party. Chap. V

Allegations must be delivered to departmentChair, director, or campus safety

Instructors can:Require assignment

to be redone, give failing grade for

assignment, or give failing grade for class

(Chap. V)

Student directed to meet withDean or director (Chap. V)

Letter to student within 24 hourswith invitation for student to explaincase Para. I

Para. I

Student asked to meetwith dean or directorto see if sanctions arewarranted (Para. A)

Sanctions can include: Censure, Suspension,Disciplinary Probation, Expulsion, Restitution Para. H

Para. B

If student fails to appeal within 5 days or does not show forappeal hearing, appeal rightsare waived Para. D

Student requests hearingStudent requests hearing

Appeals Review Committee formedAppeals Review Committee formed

Committee receives evidenceCommittee receives evidence

Committee retires to executivesession for deliberation

Committee retires to executivesession for deliberation

President agreesPresident agrees President disagreesPresident disagrees

Hearing closedHearing closed Hearing reconvenedHearing reconvened

Student files written request within 5 days of receipt of sanction notice for hearing, along with a written response to allegations

Student files written request within 5 days of receipt of sanction notice for hearing, along with a written response to allegations

College president reviews the record of the hearing

College president reviews the record of the hearing

Committee announces findings, conclusions and recommendations in

writing to college president

Committee announces findings, conclusions and recommendations in

writing to college presidentStudent and college have right to counsel. Written record of proceedings are kept Written statements may be submitted Hearing shall be private unless student requests public hearing

Student and college have right to counsel. Written record of proceedings are kept Written statements may be submitted Hearing shall be private unless student requests public hearing

Formed within 10 days of receipt of student’s requestFormed within 10 days of receipt of student’s request

Committee is composed of:

•Chairperson appointed by president of college

•3 students appointed by president of ASG

•1 faculty member appointed by president of CCCFA

•1 administrator appointed by president of exempt group

•1 support staff member appointed by president of CCCACE

Committee is composed of:

•Chairperson appointed by president of college

•3 students appointed by president of ASG

•1 faculty member appointed by president of CCCFA

•1 administrator appointed by president of exempt group

•1 support staff member appointed by president of CCCACE

CENTRAL REPORTING PROCESS

ACUTE SITUATIONSImmediate threats to harm self or others –

violent behavior

FIRST: Call 9-1-1 from any phone – including house phones

YOU MUST PROVIDE THE FOLLOWING INFORMATION:

• Fire, Medical, or Police• Exact Location• Building Name• Classroom or Office Number• Nearest Building or Parking Lot

SECOND: Call Public Safety 1-971-563-0101 (From any office phone) or Dial 6650 (From house phones)

ON-GOING STUDENT CONCERNSDisturbing or Repeated Behavior/Potential

Violence

Report the incident or behavior to:

Ellen Wolfson @clackamas.edu503-657-6958, ext. 2550or Guadalupe Martinez,

lupem@clackamas.edu503-657-6958, ext. 2717

Or drop by the Advising & Counseling Center

PROVIDE:Student’s NameSituation (When, Where)What Happened or What Is Your Concern