Student support induction

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A short introduction to our student support services.

Transcript of Student support induction

Page 1: Student support induction

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IOE Student Support

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Helping you to do the best you can do

We are here to work with you and give you information, advice and support so that you can get the most out of your course at the IOE. You can contact us before your course and during your course for the following:-

• Information and Advice• Student Funding and Student Welfare• Disability and Wellbeing Support• International Student and Accommodation Support• University of London Services (Careers and Student Central)

www.ioe.ac.uk/studentinformation

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Visit the Student Support Centre for information and advice

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Student Support [email protected]

Tel: 020 7612 6100

Ask us a question - our friendly team is happy to help.

You can find Student Support services, Admissions and Exams in the Student Support Centre.

You can get council tax exemption certificate, statements, student oyster card, rail cards (subject to eligibility).

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Council Tax Exemption CertificateWhat do I get?

A stamped certificate which you will need to give to your local authority. For further information please go to Council Tax - GOV.UK .

Who is eligible?

You are eligible if you are enrolled with the Institute on a full-time course of study, which exceeds 21 hours a week for a minimum period of 24 weeks.

How do I apply?You can contact [email protected] or request your certificate from the Student Support Centre. If you are unsure about your eligibility please contact us.

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Rail card discountWhat do I get?

Save 1/3 on rail fares throughout Great Britain. You can buy a 1-year or 3-year card. For terms and conditions and restrictions, please visit the website: www.16-25railcard.co.uk/using-your-card/faqs/ You can link to your pay as you go oyster card and get a third off off-peak travel on the tube and overground.

Who is eligible?

Anybody between 16 and 25 years old and mature students over 26 in full-time study.

How do I apply?

It costs £30 and applications can be made online or at rail stations.

If you are a mature student you will need to bring in the application form along with a passport sized photo for us to sign and stamp.

Please visit the 16-25 Railcard website: www.16-25railcard.co.uk

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OysterWhat do I get?

The 18+ Student OysterCard gives you 30% off the price of adult-rate Travelcards and Bus & Tram Passes.

Who is eligible?

You need to be 18 years or over, live at a London address, fully enrolled and on an eligible full-time course.

Part-time students who are also in receipt of university financial assistance fund may be eligible as well, please email [email protected] to check.

How do I apply?

The 18+ Student OysterCard costs £10 and applications are done online on the Transport for London website: www.tfl.gov.uk/fares-and-payments/students-and-children/18-student

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Student Funding and Welfare

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Student [email protected] Tel:0207 612 6119 or 0207 911 5457Talk to us for information and advice about student funding for undergraduate

and teacher training courses.

We work with Student Finance England, National College of Teaching and

Learning and the Department of Business, Innovation and Skills to release

your funding.

•Tuition fee loan (Full-time and part-time students)•Maintenance loan and grant (Full-time students only)

Some PGCE courses also attract a Teacher Training Bursary.

Please see our website for more guidance.

www.ioe.ac.uk/studentfunding

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Student Welfare Bridie Woods [email protected]

Tel: 020 7612 6112

• Confidential advice for any students with welfare concerns.

• Financial advice and assistance including complex Student Finance England issues, government grants for students with families on low incomes, child tax credits, income-related benefits for eligible students and single parents.

• Health services, counselling, childcare, interruptions to your course.

www.ioe.ac.uk/additionalsupport

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Disability and

Wellbeing

Support

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Disability and Wellbeing [email protected] Tel: 020 7612 6641

• Confidential advice for any students with wellbeing concerns.

• Committed to supporting disabled students:sensory (visual, hearing, speech), mobility or dexterity impairment, mental health concerns, physical disability, permanent or temporary.

• Assistive technology.• Draw up a learning and teaching support agreement.• Help to arrange an assessment for specific learning differences

www.ioe.ac.uk/disability.

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Assistive TechnologyAll students can access a range of programmes including mind mapping, talking dictionary, text reader, screen tints and more…..

Look for the left hand button at the bottom of your screen on the IOE computers.

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International Student Support

& Accommodation

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International Student [email protected] Tel: 0207 612 6442

• Confidential help and advice• Immigration and visas• Employment• Healthcare• Living in London• Funding

www.ioe.ac.uk/internationalstudents

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Accommodation

• IOE halls of residence – John Adams [email protected] Tel: 020 7911 5300 (option 1).

• University of London Housing Service. http://housing.london.ac.uk/cms/ Flat share, private rental, tenancy agreement advice.

• Intercollegiate Halls rooms www.halls.london.ac.uk/prospective

www.ioe.ac.uk/accommodation

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University of London services

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IOE CareersThis service is free for current students.

• One to one appointments on CV or a job application, Skype and evening appointments available.

• A resource library in Senate House.• “Job Alert” email service –permanent and temporary, fulltime and part

time vacancies.• Careers Information Fairs, employer talks, career skills workshops,

webinars.

www.careers.lon.ac.uk

[email protected] Tel 0207 612 6100

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University of London

Student Central

•As a student at one of the University of London’s member Colleges then membership of Student Central is free.

•40 clubs and societies across whole of University of London.

•EnergyBase Health and Fitness club in Malet Street (£4.50 a day or £30 a month).

www.student-central.co.uk

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Faith and places of worship

IOE Multi-faith prayer room is in room 215, accessible through the Students’ Union level 3.

The University of London Chaplaincy offers support and guidance in matters of faith and spiritual development for all students of the Christian and Jewish traditions, and also those with no religious background. www.london.ac.uk/chaplaincy.html

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We’re here to help

Come and see us in the

Student Support Centre

www.ioe.ac.uk/studentsupport

[email protected]

Tel: 020 7612 6100