Stroke Services BC Stroke Rehabilitation Collaborative – The Journey of a Hero
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Transcript of Stroke Services BC Stroke Rehabilitation Collaborative – The Journey of a Hero
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Stroke Services BC
SSBC Stroke Rehabilitation
Collaborative:
Advancing the Patient Voice
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Introductions
• Angela Wright
• Bachelors of
Business Admin –
Simon Fraser Univ.
• Accel. MBA –
Queen’s University
• Leadership and
Strategy – Cornell
• Katie White
• B.Sc – Queen’s
University
• B.Sc.PT – McGill
University
• M.Sc – University of
Alberta
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Disclosure Slide
• No disclosures or conflicts of interest for today’s
presentation
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SSBC Stroke Rehabilitation Collaborative
• SSBC
• Past successes
• Time for rehabilitation
• Desire to increase patient involvement and
leadership
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Program Assumptions
• Patient-driven care and current system of care
are mutually exclusive
• Allow that discomfort
• Help people find new ways in existing structure
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Patient Partner Assumptions
• People aren’t really listening
• Sparking reflection
• Sharing experiences
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Program Source of Pride
• Embracing the role of patient partners
• Local teams, patient surveys, patient stories,
acting on suggestions
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Patient Partner Source of Pride
• Shift in understanding
• Small changes = big differences for patients
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Program Lesson Learned
• Have to be prepared to change course
• Be flexible and follow the solutions where they
need to go
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Patient Partner Lesson Learned
• A terrible thing can lead to positive change
– For the system
– For me
• The best lessons may be in the crunchy bits
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Program Ongoing Needs/Challenges
• Capturing and sustaining enthusiasm
• Partner outside health care system to improve
patient experience
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Patient Partner Ongoing
Needs/Challenges
• Get the word out
• Patient voice is valued and valuable
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