What's a Tweet?
C4 Diane Bissenden - Medical Staff Engagement & Lean Management
A5 Twitter 101 for Health Care Professionals - Ajay Puri - Quality Forum 2013
The Checklist Paradox
PFCC. Breakout 2. Ann Bower. Patient and Family Centred Care
Planning: A Simple Self Management Support Tool That Can Make a Big Impact
F2 Rapid Fire: Learning from the Experts - The Patient Voice - P. Toppings and H. Rogan
C6 Patient Journey Mapping: Everything you wanted to Know But Were Afraid to Ask - Mini-Course - S. Shearer and A. Lawrence
Quality Forum 2012 - Health Talks - John gilbert
Find Your Inner Radical: How Organizational Radicals Can Change the World
Quality Academy Graduate Workshop - Organizational Energy
The Checklist Paradox [title stolen from Lorelei Lingard]
PFCC Breakout 2 Cheryl Susinkski. From Principles to Action.
Quality Forum 2012 - Health Talks - Lesley Varley
Measurement Basics
C3 Rivian Weinerman - Improving Quality of Mental Healthcare by Family Physicians in BC and Unexpected Learnings about Stigma
A2: Analysis of Adverse Events - T Hunt (PHSA)
A7 Rapid Fire: Implementing Medication Reconciliation Across the Continuum - K. White
B3 Rapid Fire: Preventing Medication Chaos - J. Trimble
D1 Rapid Fire: Warly Warning Systems for Better Care - T. Northway and C. Masuda