Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive...

24
Strategy, Development, Executive Coaching and Training for Rapidly Changing Organizations, Change Leaders and Teams

Transcript of Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive...

Page 1: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Strategy, Development, Executive Coaching and

Training for Rapidly Changing Organizations, Change

Leaders and Teams

Page 2: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Lead Forward Framework

LEAD: Leverage

Leadership for

Business Results

ENGAGE: Encourage

and Mobilize Team for

Performance

ACTIVATE: Align Your

Culture to Support Your

Strategic Plan

DISTINGUISH Yourself,

Team or Organization for

Success

Page 3: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

We specialize in helping

organizations, such as healthcare,

who are dealing with rapid change

to build culture change agility in

leaders, teams and within their

organization

We empower leaders to lead with

influence, impact and ingenuity

during times of growth,

reorganization, or industry change

We equip leaders and teams with

the skills to drive innovation and

lead transformation

What We Do….

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Page 4: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Critical decisions are made at a glacial pace, and you know you have to respond quickly to a rapidly changing marketplace

Interdependencies of a matrixed organization

means it's taking longer to get work done

You want to maximize the gain from the projected

financial benefits of a merger

Annual employee engagement survey results from a

particular business unit or department is an outlier

from the rest of the company

Your managers who were promoted into leadership do not possess the essential skills to lead and retain their best talent

Clients Call Us When….

Page 5: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

You want to build a great workplace by investing in

developing your people

There is an urgently need to capture the knowledge of

Baby Boomers and attract Millennials and Gen Z’s with

differing work preferences

Fast alignment of a leadership team is required to

maintain or regain competitive positioning

Profits are reduced by the high cost of turnover

You are facing constant changes and need your people

to quickly get on board and be proactive instead of

reactive

When you are experiencing siloed thinking

Clients Call Us When….

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Page 6: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Public and Private Organizations

Who We Work With….

With more than two decades of executive coaching, business consulting, change leadership and organizational culture experience, we help organizations facing rapid change to expand their impact in the market place

Our clients

• Get critical initiatives back on track, completed by due dates, and on budget

• Grow their teams with top talent

• Streamline operations

• Significantly improve communications

• Build thought leadership

• Experience high levels of employee engagement and productivity

Copyright. Debora McLaughlin The Renegade Leader

www.TheRenegadeLeader.com

Page 7: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Case Study 1: Harvard Pilgrim

Copyright. Debora McLaughlin The Renegade Leader http://www.therenegadeleader.com/

Challenge: A large health care insurer found it

was taking too long to make decisions and

realized they could not continue to operate at

this pace. They required alignment of senior

leadership, a strategy to attract talent and to

build a culture to support their future vision.

Solution: Renegade Leader worked with Harvard Pilgrim Healthcare to gain clarity and alignment of key strategic priorities. Services included executive coaching, strategic planning, two facilitation and training retreats, a sampling employee engagement survey, live interviews and the CQ professional assessment.

C-Suite leaders learned about their strengths and blind spots. They assessed their culture and its ability to support or deter from their strategic plan, offering an opportunity to bridge gaps and to distinguish their culture.

Result: The Senior Leadership Team was

successfully re-organized. All C-Suite leaders

reported improved clarity, collaboration and

communication. Interviews and the employee

engagement survey prompted innovation task

teams and operational improvements.

The Chief Medical officer engaged Renegade

Leader to bring change intelligence

assessment and training to Health Services,

building agility in department directions such

as Pharmacy Management, Health Policy,

Clinical Programs, and Population Health

Improvement. CQ will be used to build change

intelligence throughout the organization.

Page 8: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Case Study 2: Manchester Community Health

Copyright. Debora McLaughlin The Renegade Leader http://www.therenegadeleader.com/

Challenge: Like many healthcare

organizations, MCHC grew through acquisition.

After a carefully planned alignment of services,

process and marketing, the CEO approached

Renegade Leader to quickly assess and align

the cultures of two very diverse organizations to

maximize the financial impact of their

investment, to streamline operations and

productivity, and to define and build a distinct

culture.

Solution: Services included executive coaching, senior leadership retreats, live meetings with all leaders, organization-wide employee engagement survey and assessment, CQ change leadership assessment and training for all leaders with an executive retreat to design the culture needed to support the strategic plan and to utilize the strengths of two cultures to blend into one. Training included CQ, Time Management for increased productivity and CQ, Communication and You for conflict resolution.

Result: Decrease in turnover, increased cross-functional team collaboration, gained substantial increase in communication efficiency. Leadership team reports an increase of trust, engagement and communication within the culture. MCHC hired us to continue to define, plan and align their organization’s culture including all 5 P’s of alignment, Purpose, Philosophies, Priorities, Internal and External Processes and external Projections. We will continue to support the organization to execute its strategic plan through designing, facilitating and coaching “90 day dash” action teams.

Page 9: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Case Study 3: WEX, Inc.

Copyright. Debora McLaughlin The Renegade Leader http://www.therenegadeleader.com/

Challenge: WEX Inc. is a global leader in business payment processing information technology, with offices in the U.S., Australia, New Zealand, Brazil, the U.K, Italy, France, Germany, Norway and Singapore. Growing through constant acquisition and global expansion WEX engaged the Renegade Leader to build change and global leadership coaching competencies in their business unit leaders for succession planning into executive and senior leadership roles.

Solution: Hired for a year long engagement to support individual leadership executive coaching, training and assessment services provided to six executives with titles of Vice President, General Manager and VP of Marketing. Essentials skills included Change Leadership, Global Leadership, Employee Engagement, High Performance teams, Building a personal brand and product marketing.

Result: CEO, Management and HR report

demonstrated leadership abilities with increased

positive scores in client’s 360 assessment. Within

six months four leaders were promoted into more

senior roles or responsibilities including new

product marketing for WEX Health, acquisition,

growth and integration of EFS, responsibility for

sales operational technology innovation and

organization branding. Contract was extended to a

multi-year contract including executive coaching for

senior leaders.

Page 10: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Leverage their change intelligence to strengthen their change agility, becoming catalyst for change

Strengthen their cross functional teams to eliminate delays caused by interdependencies

Gain clarity on their vision and executive strategically to achieve goals quickly

Increase revenue and profit

Gain traction in leading their industry

Expand impact

Gain operational efficiency

Our Clients….

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Page 11: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Health Care

Defense

Information Technology

Consumer Products

Hospitality

Energy

Insurance

Professional Services

Industry Experience

Manufacturing

Transportation

Financial Services

Telecommunications

Government

Non-Profit

Media

Food and Beverage

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Page 12: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Organization Level

Strategic Planning: Intensive,

Retreats

VIP Day

Culture Definition/Redesign

90 Day Dash: Goal Acceleration

Our Customized Services….

We offer a customized solution that

matches exactly what you need:

Leadership and Employee

Development

Change Leadership

Executive Coaching

Professional Assessments

High Potential Leader

Development

Employee Engagement

Team Collaboration

Women in Leadership

Employee Retention/Attraction

Career Coaching

Team Collaboration

Assessments, individual,

team, culture and engagement

Essential Skills: Communication,

Conflict Management, Relationship

Building

Page 13: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Sample Leadership Training Topics

Engage and

Mobilize

Employees

Build Effective

Teams

Critical Thinking for

Smart Decisions

Influence More Effectively

in One-on-One

Conversations

The Leadership

Dashboard –

Focus on What

Matters Most

Create a High-

Performance

Culture

Communicate

Simply and

Powerfully

Creating a Great

Workplace

Foster

Collaboration

Across the

Organization

Succession

Planning

Lead Change,

Building

Change Intelligent

Organizations

Executing Effectively:

Moving Conversations

Forward from Idea to

Results

Personal

Branding

Service Excellence

Customer

Experience

Resolve a Conflict

Build EQ

Improve Time

Management

Effectiveness

Develop a

Professional

Power Base

Executive Career

Planning

Success in a new

leadership role

Strategic Planning for

Results

Page 14: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Change Leadership

High HEART

High HANDS

High HEAD

To Create a Change Intelligent Organization

Build positive relationships through understanding each other at a deeper level

Know your team’s collective strengths and leverage their skill sets

Enable proactive action planning to capitalize on strengths and shore-up on "missings”

Offer terminology to give and receive constructive feedback to reduce probability of defensive, avoidant, or passive-aggressive behaviors

Develop process to help a struggling team diagnose its own divisive dynamics and to chart a more winning way forward

Develop a common language and lens to execute change that can be deployed up, down and across the organization

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Page 15: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

“If you don’t know where you are going any road will do” - Lewis Carroll

Strategic Planning

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Align people to priorities that have the greatest impact

We provide you with a complete three-part strategic planning

framework and accountability process that gets everyone on the

same page and allows you to:

Answer the most important strategic questions to give your

organization an edge

Agree on the most important priorities required for success

Put in place accountability and a structure to assure your strategy

actually gets implemented by the whole organization

Leave with actions you can immediately take

Retreats, Intensives, Half Day to Multi-Day Retreat Facilitation, Executive Summary and Action/Accountability Planning

Page 16: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Organizational Culture

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

“Culture eats strategy for breakfast” – Peter Drucker

Building a Culture of Distinction

Page 17: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Align Core Culture with Strategic Objectives

Organizational Culture

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Page 18: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

What Differentiates Us

Why Us? We listen. We believe in co-creating the solutions that meet your needs

Unmatched domain expertise in change leadership and culture design

Highly experienced team of ten coaches/consultants each offering over 20

years of experience working with private to Fortune 50 organizations, leaders

and teams. See our team at: http://therenegadeleader.com/team/

Proprietary Leadership L.E.A.D and Change Culture Agility Framework

We measure and monitor our success to assure your ROI

Global and nation scale to work with organizations of all sizes

Internationally Certified Coaches and Consultants

Access to over 30 leadership trainings and custom workshop designs and

numerous professional assessments

ROI results, 100% of our clients re-engage our services

We stay relevant, investing in ourselves, assessing industry trends,

interviewing key stakeholders, publishing insight reports, attending and

speaking at industry events, bringing you the current insights that give you an

opportunity to see around corners and be proactive in change leadership

Page 19: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Our Leadership Team

About Debora McLaughlin

CEO of The Renegade Leader Coaching and Consulting Group, an Executive Coaching and Leadership Development Company

Debora works with organizations to strategically implement their vision by aligning their organizational culture to their goals, building leadership competencies for success and creating a culture of collaboration, creativity, performance and positivity

Working collaboratively with her team of certified expert coaches, Debora empower leaders, teams and organizations nationally and globally

Speaker and bestselling author on topics of culture, leadership, change management and employee engagement. Author of The Renegade Leader and Running in High Heels, How to Lead with Influence, Impact and Ingenuity

Page 20: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Our Leadership Team

About Debora McLaughlin

Debora has received multiple awards for

business and executive coaching

Recipient of the 2013 Women of the Year

Award by the National Association for

Professional Women

Published in Inc., Wall St. Journal, Forbes

ICF Certified Professional Coach, Executive,

Career and Mentor Coach

Expertise in positive psychology and

neuroscience leverages fast results

Two time best selling author

Member of Forbes Coaches Council

Page 21: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Our Leadership Team

Dr. Maria

Church Claudio

Toyamaco

Andrea

MacKenzie Jonathan Flaks

Cathy Norris Mike Temple Zack Jourdan Sybil Henry

Page 22: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Where Clients Get Started

Clarity - Our clients often begin by gaining clarity through

Strategic Planning: A Leadership conversation to gain clarity about goals, metrics for success and to co-create the solution that meets your desired budget, timeframe and outcomes.

Professional Assessment(s): The CQ Change Intelligence system takes immediate inventory of your strategic assets, provides insight to blind spots and anticipates and removes barriers to success. Professional assessments for leadership, conflict management, emotional intelligence, 360 feedback and others provide individual and team insight.

360 or Interviews/Employee Engagement Surveys: Gain immediate feedback to identify key priorities.

VIP Intensive: Spotlight and gain focus on a key area to determine priorities and to sort through distractions.

90 Day Dash: Move a goal forward with laser focus.

Page 23: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Education, Certifications & Assessments

Rivier University Masters of Arts, Psychology, Career and Lifestyle, certification in Multi-Cultural Counseling Licensed Clinical Mental Health Counselor

Hunter College Master of Arts, Clinical Psychology, Organizational Behavior

Franklin Pierce College Bachelor of Arts, Psychology

Mentor Coach Certified Mentor Coach, Executive Coach and Small Business Coach

Center for Executive Coaching Executive Coaching and Business Coaching

Change Catalyst Certified Change Catalyst

Career Coach Institute (CEC, CCC) Certified Career Coach, Executive Career Coach

International Coach Federation (PCC) Professional Certified Coach, eligible for Master Coach Certification.

American Psychology Association (BCBC) Board Certified Professional Counselor (BCBC)

Assessment Certifications

Myers-Briggs: MBTI Interpretive, MBTI Personal Impact, MBTI Career, MBTI for Organizations, MBTI Team Report, MBTI Best Fit, MBTI Comparison Work Styles, MBTI for Healthcare

TKI Conflict Management CQ Change Leadership DiSC Leadership Challenge

Assessment (LPI) Great Workplace Institute

Assessment ( Strong Interest Inventory Firo-B CPI-260 Leadership

Assessment 360 Individual, Team and

Organization Assessment COF: Cultural Orientation

Framework Trained EQ-i 2.0: Emotional Intelligence EQ-i 2.0 360°

Page 24: Strategy, Development, Executive Coaching and Training for … · 2017-06-20 · an executive retreat to design the culture needed to support the strategic plan and to utilize the

Copyright. Debora McLaughlin The Renegade Leader www.TheRenegadeLeader.com

Contact Information

The Renegade Leader Coaching and Consulting Group One Tara Blvd, Suite 200

Nashua, NH 03062

http://www.therenegadeleader.com/

603-324-7171

[email protected]