Strategic analysis of vertical integration

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    The strategic analysis ofVertical integration:

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    Vertical integration is the combination oftechnologically distinct production, distribution,selling , and /or other economic processeswithin the confines of single firm.

    It represents a decision by the firm to utilize

    internal or administrative transactions ratherthan market transaction to accomplish itseconomic purposes.

    For e.g. a firm with its own sales force couldcontracted, through the market, anindependent selling organization to supply theselling services it requires.

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    Strategic benefit and costs of

    Vertical Integration

    Vertical integration has important generic

    benefits and costs which need to be

    considered in any decision.

    In a vertical chain, the upstream firm is

    the selling firm and the downstream firmis the buying firm in the vertical chain

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    Strategic beneficiate of

    Integration

    Economics of integration: the most

    commonly citedbenefit of vertical

    integration is the achievement ofeconomics , or cost savings in join

    production, sales , purchasing control

    and other areas.

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    Economies of combined

    operations

    By putting technological/distinct operations

    together, the firm can sometimes

    gain efficiencies.

    Facilities can be co-located

    Step eliminates transportation costs which

    are substantial for a hazardous and

    difficult logistic plan

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    Economics of internal control

    and coordination

    Costs of Scheduling, coordinating

    operations, and responding to emergencies

    may be lower if the firm is integrated.

    Adjacent location of the integrated

    facilitates coordination and control

    Such economies of control can reduce idle

    time, the need for inventory and need for

    personnel in the control function.

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    Economics of internal control

    and coordination

    Costs of Scheduling, coordinating

    operations, and responding to emergencies

    may be lower if the firm is integrated.

    Adjacent location of the integrated

    facilitates coordination and control

    Such economies of control can reduce idle

    time, the need for inventory and need for

    personnel in the control function.

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    Economies of information

    Integrated operations may reduce need

    for collecting some types of information

    about the market or likely by may reduce

    the overall cost of saving information.

    Market information may well flow more

    freely in an organization then through aseriesof independent participants.

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    Economies of avoiding the

    market

    By integrating the firm potentially saves

    on some of the selling, price shopping,

    negotiating transaction costs of markettransactions.

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    Economies of stable relationship

    Specialized procedures for dealing withcustomer or supplies can include

    dedicated, specialized logistical

    systems, special packaging, uniquearrangements for record keeping and

    control as also potentially cost

    saving ways of interacting.

    It is possible that stability of the

    relationship will allow the upstream

    unit to tune its

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    Characteristics of vertical

    integration A firm with a strategy of low cost

    production may place a greater value on

    achieving economics of all types.

    Similarly, a firm with weakness in

    marketing may save more by avoiding

    market transactions

    Tap into technology

    Offset bargaining power and input cost

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    Characteristics of vertical

    integration If a firm is dealing with suppliers or

    customers who wield significant bargaining

    power and reap returns on investment in

    excess of the opportunity cost of capital

    Enhanced ability to differentiate

    Vertical integration can improve the ability

    of the firm to differentiate itself from others by

    offering a wider slice of value added

    services under the control of

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    Characteristics of vertical

    integration Elevate entry and mobility barriers

    Benefits to the integrated firm vis-a- vis an

    integrated firm are in form of better prices,lower costs and lower risks.

    Extra High return business

    Vertical integration will increase overall

    return on investment.

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    Characteristics of vertical

    integration Defend against foreclosure

    Widespread integration by competitors

    can tie up many of the sources of supply

    on devisable customers or retailoutlets

    Will lead to problems for unintegratedfirms.

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    Strategic costs of integration

    Strategic costs include:-

    Entry Cost

    Flexibility

    Balance

    Ability to manage the integrated firm

    Use of internal organizational incentives/

    market incentives.

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    Cost of overcoming mobility barriers

    Vertical integration obviously requires thefirm to overcome the mobility barriers to

    compete in the upstream or downstream

    barriers

    Overcoming barriers caused by cost

    advantages from proprietary technology onfavorable source of raw materials can be a

    cost of vertical integrations incentives.

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    Increased operating language

    Vertical integration increases the

    proportion of a firms costs that are fixed

    If a business has low fixed costs, the

    effective increase in operating leverage

    can be minor

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    Reduced flexibility to change

    partners

    Vertical integration implies that the

    fortunes of a business unit are at least

    partly tied to the ability of its in house

    suppliers on customers (who might itsdistribution channel) to compete successfully.

    Extent of this risk depends on a realisticassessment of the likelihood that the in

    house supplier or customer will get into

    trouble and the likelihood of external or

    internal changes that will require adaptation

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    Higher overall exit barriers

    Integration that further increases the

    specialization of assets, strategic

    interrelationships may raise the overall exitbarriers

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    Capital investment requirement

    Vertical integration consumes capital

    resources, which have an opportunity

    cost within the firm, whereas dealing withan independent entity uses investment

    capital of outsiders

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    Foreclosure of access to supplies or

    consumer research or know how

    Integration usually means that a

    company must accept responsibility for

    developing its own technologicalcapability rather than piggybacking on

    others

    If it does not the suppliers are often

    willing to support the firm aggressively with

    research, engineeringassistance and the

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    Maintaining balance

    Productive capacities of the upstream

    and downstream units in the firm must

    be held in balance or potential problems

    arise

    Vertical stages go out of balance for a

    variety of reasons. Technological change inone stage may require changes in

    methods that effectively increase its

    capacity relative to the other stage or

    changes in product mix and quality may

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    Dulled incentives

    Vertical integration means that buying and

    selling will occur through a captive relation

    Declining house can reduce incentives

    Incentives for the upstream movement mabe dulled because it sells in house instea

    competing for the business

    Conversely, the business buying internally

    from another unit with company may not

    bargain as it hard as its would with outside

    vendors.

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    Differing Managerial Requirements

    Business can be differed in structure,

    technology and management despitehaving a vertical relationship.

    Manufacturing and retailing arefundamentally different

    A management capable of operating one

    part of the vertical chain very well may beincapable of effectively managing the

    other, to put the point in its most extreme

    form.

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    Designing the Sales Force

    Most industrial companies rely heartily

    on a professional sales force to locateprospects, develop them into customers

    and grow the business, or they hire the

    manufacturers representatives andagents to carry out the direct selling task.

    In addition many consumer companies

    use a direct selling force: insuranceagents, stockbrokers, and

    distributors work for direct sales

    organization such as Avon, Amway,

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    Sales Representatives

    Deliverers A salesperson whose major

    task is the delivery of a product (water,fuel)

    Order taker- A salesperson who acts

    predominantly as an inside order taken(salesperson standing behind the counter)

    or outside order taker (the soap salesperson

    calling on the supermarket manager) Missionary- a salesperson who is not

    expected to take an order but whose major

    task is to build goodwill or educate the

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    Sales Representatives

    Technician- A salesperson with a high level of

    technical knowledge (the engineeringsalesperson who is primarily a consultant to

    client companies)

    Demand Quote- A salesperson who relies oncreative methods for selling tangible products

    (Vacuum cleaners, cleaning brushes) or

    intangibles (insurance, advertising and

    education)

    Solution Vendor- A salesperson whose

    expertise is in solving of a customers

    problem, often with a system of the

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    Sales Force Objectives and Strategy

    Prospecting Searching for prospects

    or leads

    Targeting deciding how to allocate

    their time among prospects and

    customers

    Communicating Communicating

    information about companysproducts and services

    Selling Approaching, presenting ,

    answering questions, occurring

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    Sales Force Objectives and Strategy

    Servicing Providing various services

    to the customers consulting on problems,rendering technical assistance,

    arranging finance, expending delivery.

    Information gathering Conducting

    market research and doing intelligence

    work

    Allocating Deciding which customers will

    get scarce products during product

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    Sales Force Structure

    One product line to one and usingindustry with customers in many

    locations would use a territorial/

    structure.

    A company which sells many products

    to many types of customers might need a

    product or market structure

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    Sales Force Size

    First establish the number ofcustomers to be reached , then use a work

    board approach to establish

    Sales force size E.g.

    1000 A- Accounts

    2000 B- Accounts / Country Status

    A account require 36 calls a year

    B account require 12 calls a year

    Total calls A+B = 60000 (36000+ 24000)

    Average up con make 1000 call a year

    No. of salesperson: 60000/1000 =60

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    Sales Force Compensation

    Salary

    Variable amount (commissions, bonus

    on profit sharing )

    Expense allowance

    Benefits

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    Managing the sales force

    Recruiting and selecting representatives

    Training and supervising sales

    representatives

    Sales reproductively

    Motivating sales representative

    Evaluating sales representatives

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    Principles of Personal Selling

    Prospecting and Qualifying- Identify and qualifying prospects

    - Hot/ warm/ cold categorization

    Pre- approach- Learn about the prospect

    - Decides on best contract approach which

    might he a personal visit, a phone call or a

    letter.

    Presentation and demonstration

    - AIDA GET attention

    - Hold Interest

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    Principles of Personal Selling

    Overcoming objection Closing

    Follow up and maintenance

    Miscellaneous-Negotiation

    - Relationship Marketing

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    International Market Promotion

    Product policy and planning

    - Product decision is among the first

    decision a marketing manager makes

    in order to develop a marketing mix.

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    International Product planning

    Product objectives emerge from the host

    country and corporate objectives arecombined the business definition.

    The companys goals usually are stability,

    growth, profits and return on investment.Stated differently, the corporate objectives

    may be defined in terms of activities (the

    manufacture of a particular product or

    export to a particular market), financial

    indicators (to achieve a targeted return on

    investment), desired position (its market

    share and relative market leadership and all

    Perspectives of International

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    Perspectives of International

    Product Planning

    Business definition of the

    country

    Product Objectives

    Product offering

    Marketing Mix

    Customer Satisfaction

    Country

    ObjectivesCorporate

    Objectives

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    Product Design Strategy

    Decision criteria

    Nature of Product

    Market

    Development

    Cost/ Benefit

    relationship

    Legal requirements

    Competition

    Support system

    Physical Environment

    Market conditions

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    Standardization

    A recent study on the subject lendssupport to the high propensity to

    standardize all or parts of marketing

    strategy in foreign markets.

    An extremely high degree of

    standardization appears to exist in landnames, physical characteristics of product

    and packaging.

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    Rewards of Adaptation

    Although standardization offers benefits toomuch attachment to standardization can

    be counterproductive.

    Marketing environment from country to

    country, and thus a standard product

    originally conceived and developed in the

    US may not really match theconditions in each and every market.

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    Developing an International

    Product line

    Extension of domestic line

    Introducing additional products to the

    international line

    Introducing a new product in a host country

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    New Product Development

    Process (Six Steps)

    Idea

    Screening

    Evaluation Prototype product

    Market testing

    Entry

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    Management of Product line

    A few generalizations are required to be

    made for managing an international

    product line:- Product segmentation

    Product design

    Product quality

    Product innovation

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    R & D in the home country

    Critical mass and economies of scale

    Easier communication

    Better production of know-how

    More leverage with host government

    Ease of control of coordination

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    Adoption and diffusion of

    New Products

    Customers DO not instantly buy new products.They go through a step by step mental process

    of acceptance or rejection of any new product.

    Awareness (Exposure to a new product)

    Knowledge

    Evaluation

    Trail

    Adoption

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    Product related characteristic

    Relatives advantages

    Compatibility

    Complexity Divisibility

    Communicability

    Customer innovativeness

    Need perception

    Economic ability

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    Foreign product diversificatio

    Diversification refers to seekingunfamiliar products or unfamiliar markets

    or both for expansion.

    Diversification can also be a risky

    strategy and a company should choose

    this path only when current product/market orientation seems to provide no

    further opportunities for growth.

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    Brand Strategy

    B d lt ti

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    Brand alternatives

    An overseas marketer has several

    alternative ways to decide on thebrand name:-

    Use one name with NO adaptation to local

    markets Use one name but adapt and modify for

    each local market

    Use different names in different markets forsame products

    Use the company name as brand nameunder one house style on the corporateumbrella approach.

    B d Pi

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    BrandPiracy Counterfeiting

    Lows pertaining to bound piracy in many countriesare loose with little punishment for shady practices

    Three forms of piracy

    - Imitation: copying an established hand.

    -Faking refers to identifying the fraudulent productwith a symbol, logo or brand name that is verysimilar to the famous brand.

    - Piracy through preemption of brand names isfeasible in those countries where the low permitswholesale registration of brand names. InMonaco for e.g. a person registered 300 famous

    brand names such as Chase Manhattan, BankersTrust Scare Texaco NBC amd CBS.

    B d Pi

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    BrandPiracy Counterfeiting

    Lows pertaining to bound piracy in many countriesare loose with little punishment for shady practices

    Three forms of piracy

    - Imitation: copying an established hand.

    -Faking refers to identifying the fraudulent productwith a symbol, logo or brand name that is verysimilar to the famous brand.

    - Piracy through preemption of brand names isfeasible in those countries where the low permitswholesale registration of brand names. InMonaco for e.g. a person registered 300 famous

    brand names such as Chase Manhattan, BankersTrust Scare Texaco NBC and CBS.

    Private Branding for

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    Private Branding for

    Foreign Markets International Packaging Promotional

    100% takes into account requirements of

    four groups of people-

    Customers Shippers

    Distributors Host Government

    International warrantees and services

    Private Branding for

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    Private Branding for

    Foreign MarketsWarranties

    Competitive tool

    Grantee from the manufacturer that theproduct will perform as stipulated

    Standard warranty vis--vis customized

    warranty- Nature of the market

    - Environmental conditions (tear, wear)

    etc.

    Private Branding for

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    Private Branding for

    Foreign Markets Services

    Constitute an offer to maintain the

    original product through occur having,

    replacement of parts adjustments and the

    like.

    - Formulation of a service policy

    requires objective

    assessment of needs.

    Rationale for seeking

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    Rationale for seeking

    comparative advantage Nations seek to increase the material

    standard of living of its people.

    Living standards increase as a functionof productivity

    With greater productivity , the sameamount of labor yields more goods andservices

    As productivity increases, greatermaterial wealth results

    Productivity leads to specialization of

    production

    T d B i

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    Trade Barriers

    Two types of Trade Barriers

    Tariffs barriers

    Non-tariffs barriers

    T d B i

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    Trade Barriers

    Tariffs refer to taxes levied on goods

    moved between nations

    Most important of these is the tax usuallycalled the customs duty, which is levied by

    the importing nation A tax may also be imposed by the

    exporting nation and is called an exporttax.

    A country through which goods pass ontheir way to their destination may

    impose a transit tax.

    N.B Real purpose behind trade barriers is

    Arg ments for protection

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    Arguments for protection

    Keep money at home argument transferof national wealth in exchange with

    another nation for goods.

    Home market argument

    Equalization of costs of production

    argument. To make local goods

    competitive against imports which may be

    cheaper due to technological advantages

    Employment argument

    Arguments for protection

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    Arguments for protection

    Anti- dumping argument

    Impart industry argument

    Bargaining and retaliation argument to

    seek reduction of tariffs by other country

    or to retaliate against another country

    National security argument

    Tariff Barriers

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    Tariff Barriers

    Different nations handle tariff barriersdifferently

    A country may leave a single tariff

    system for all goods from all sources.

    This is called uni-linear or single-

    column tariff.

    Another type of tariff is the general

    conventional tariff. This tariff applies to

    all nations except those that have

    tariff treaties (or a convention to that

    effect) with a particular country.

    Tariff Barriers

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    Tariff Barriers

    A tariff may be worked out on the basisof a tax permit, called specific duty or

    as a percentage of the item, which is

    referred to as advalorem duty. Sometime

    both may be levied on a specific item as

    combined duty.

    Non Tariff Barriers

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    Non Tariff Barriers

    They include:-

    Quotas

    Import equalization taxes

    Road taxes

    Laws giving preferential treatment to

    domestic suppliers, administration ofanti dumping measures, exchange

    controls, and a variety of invisible tariffs

    that impede trade

    Principal Non Tariff Barriers

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    Principal Non Tariff Barriers

    Specific limitation on trade

    Customs and administrative entry

    procedures

    Standards

    Government participation in trade

    Charges on import

    Other categories.

    GATT (General agreement on

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    ( gTariffs and Trade)

    Recent was Uruguay round

    addressed issues such as tariff servicesand trade related aspects of intellectualproperty and investment measures.

    Uruguay round was completed on Dec15, 1993. (After 07 years of

    negotiations)

    117 countries (including the US signedthe agreement)

    Motive: to reduce trade barriers andcreate more comprehensive and

    GATT (General agreement on

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    ( gTariffs and Trade)

    Unlike GATT, WTO panel decisions are binding.

    If one nation a makes a complaint to the WTOthat another nations laws or decisions are non-binding and in violation.

    Agreement was signed in April 94

    Went into operationalisation w.e.f. 01 Jan. 95Agreement created WTO (World Trade

    Organization) on 01 Jan; 95

    WTO implements the agreement and provides a

    forum for:- Negotiating additional reduction of trade barriers

    Setting policy disputes

    Enforcement of trade rules

    WTO

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    World trade organization rules apply to90% of world trade

    Stronger enforcement mechanism in

    WTO Member countries as on date are 125

    (nearly the whole of the world except

    China WTO works to eliminate non- tariff

    barriers, can be used to challenge

    environment health and other WTO

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    Stronger enforcement powers representa shift in power from citizens and national

    government to unelected bureaucrats.

    Unlike GATT, WTO panel decisions are

    binding. If one nation makes a complaint

    to the WTO that another nations laws or

    decisions are non-binding and inviolation of WTO rules, WTO can enforce

    WTO standards

    Marketing Memo

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    Marketing Memo

    Helping stores to sell!

    Attract shoppers and keep them in thestore

    Honourthe transition zone :- Make surethere are clear sight lines.

    Make merchandise available to reach &touch

    Men do not ask questions as a rule.

    Women need space

    Make checkout easy

    Retail Category Management

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    Retail Category Management

    Step What is meansDefine the category Draw the line between product

    categories. Alcohol & soft drinks as

    one beverage category ?? or

    separately managed

    Figure out the role How des the category fills / fits into thestore ? destination category vis--vis

    fill-ins

    Assess performance Analyze sales data

    Set goals Agree on category objectives

    Choose the audience Sharpen focus for maximum effect

    Figure out the tactics Decide product selection promotion

    merchandising and achieve category

    goals

    Implement the plan Set time table / execute

    Growth and type of

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    ypwholesaling

    Wholesaling will retain importance

    and see decent growth due to spurt

    in consumer purchasing

    Growth and type of

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    ywholesaling

    Merchant wholesalers

    - Independently owned businesses

    - Will take title to merchandise

    Merchant wholesalers

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    Merchant wholesalers

    Handles:

    Full service wholesalers Carry stock maintain, a sales force, offer

    credit , make deliveries , providemanagement assistance

    Limited service wholesalers

    - Cash and carry wholesalers sell a limitedline of fast moving goods to small

    retailers for cash- Truck wholesalers sell and delivers alimited line of semi- perishable goods

    to supermarkets, goods stores hospitals etc.

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    Functions

    Selling and Promoting: wholesalers salesforces help manufactures reach many

    small business, customers at relatively lowcost.

    Buying and assortment building

    Bulk breaking

    Warehousing

    Transportation

    Financing

    Risk bearin

    Functions

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    Functions

    Market Information

    Management services and counseling

    Drop shippers secure bulk industries

    such as coal, heavy equipment etc. Rack jobbers serve grocery retailers in

    non- food items.

    Mail order wholesalers sent catalogues toretail, industrial and institutional

    customers. Orders are filled and sent by

    mail, plane or truck

    Functions

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    Functions

    Brokers and agents- Facilitate buying

    selling- limited functions

    Manufacturers and retailers branches andoffices- wholesaling operations are

    conducted by sellers or buyers themselvesrather than through independentwholesalers.

    Specialized wholesalers- Agricultural assemblers (output of

    many farms)

    - Petroleum bulk plants and

    Factors affecting demand and

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    supply of U.S Dollars

    1. Factors increasing supply ofUS dollars in world markets.

    2. Impact of merchandise

    3. Impact of gold and silver

    4. Payments to foreign ships for

    straight and passengerservice.

    5. American tourist expenditure

    abroad.

    6. Banking and all other financial

    charges payable to foreigners

    7. Interest and dividends due on

    American securities held

    aboard

    1. Factors increasing demand forU.S. Dollars in world Markets.

    2. Export of Merchandise

    3. Exports of gold and silver

    4. Foreign tourists expenditures

    in the US5. Banking and other financial

    charges receivable form

    foreigners

    6. Interest and dividends due on

    foreign securities in US

    7. New sale of American

    securities abroad.

    Factors affecting demand and

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    Factors affecting demand and

    supply of U.S Dollars

    Supply

    New Purchase of foreign

    securities

    Repurchase and

    redemption of American

    securities held abroad

    Transfer of American

    balances to foreign bands

    US govt. grants and loans

    Demand

    Repurchase and

    redemption of foreign

    securities held here (U.S)

    Transfer of foreign balances

    to American banks.

    International Monetary System

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    International Monetary System

    Trade settlements involves topic suchas determination of foreign exchange

    rates, balance of payments, foreign

    exchange transactions, internationalfinancial flows and international

    financial and trade institutions.

    Each country has its own currencythrough which it expresses the value

    of its goods

    International Monetary System

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    International Monetary System

    For international trade settlements,however, the various currencies of theworld must be transformed from one

    into the other. This is accomplished by

    foreign exchange markets.1. Negotiations to establish postwar international

    monetary system took place atBrethonwoods, New Hampshire in 1944.

    2. Economically disastrous post war period.

    3. Recommendations:

    International Monetary System

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    International Monetary System

    Each nation should be at liberty to usemicro-economic policies for full

    employment (Tent ruled out return to

    Gold standard) Free floating exchange rates could not

    work extremes of both permanently fixed

    and floating rates should be associated. Monetary system should recognize that

    exchange rates were both a national

    and international concern

    International Monetary System

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    International Monetary System

    Sustained a rapidly increasing volume

    of trade and investment.

    Displayed flexibility in adapting to

    changes in international commerce

    Proved to be efficient

    Proved to be hardy

    Allowed a growing degree ofinternational cooperation established a

    capacity to accommodate reforms and

    improvements.

    Foreign Exchange

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    Foreign Exchange

    Foreign exchange is the monetary

    mechanism by which transactionsinvolving two or more currenciestakes place

    It also refers to exchange of onecountrys money for another countrysmoney

    Foreign exchange transactions present

    two problems.- Firstly each country has its own

    methods and procedures for effective

    foreign exchange- usually developed by

    Historical perspective on making

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    p p g

    payments across national boundaries:-

    Gold standard refers to using gold as themedium of exchange for effecting foreigncommercial transactions. Before World

    War- I, most countries followed the goldstandard.

    Gold exchange standard: this means thatthe foreign exchange rate of a currencyis set in relation to that countrys goldholdings

    Gold bullion standard amounts to holdingan adequate quantity of gold in reserve in bar

    or bullion form to settle international

    transactions at the level of government

    ac ors a ec ng eman an supp yof US Dollars

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    of US Dollars

    Factors increasing supply of US Dollars in

    world Markets

    Factors increasing demand for US Dollars

    in World Markets

    Import of Merchandise Export of Merchandise

    Imports of gold and silver Exports of gold and silver

    Payments to foreign ships for passenger

    service

    Foreign tourists expenditures in the US

    American tourist expenditure abroad Banking and other financial charges

    receivable from foreigners

    Banking and all other financial charges

    payable to foreigners

    Interest and dividends due on Foreign

    securities in USA

    Interest and dividends due on American

    Securities held abroad

    New sales of American Securities abroad

    New purchase of foreign securities Repurchase and redemption of foreign

    securities held here (US)

    Repurchase and redemption of American

    securities held abroad

    Transfer of foreign balance to American

    Banks

    Transfer of American balance to foreign banks

    US Govt. grants and loans

    Balance of Payment

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    y

    Balance of Payment

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    Balance of Payment

    The balance of payments of a countrysummarizes all the transactions that havetaken place between its residents and foreignersin a given period, usually a year! Transactionsrefers to imports and exports of goods andservices, lending and borrowing of funds,

    remittance, government and militaryexpenditures.

    Residents: includes all individuals and businessenterprises, including financial institutions, that

    are permanently residing within a countrys

    borders as well as government agencies at alllevels.

    In other words balance of payments reflect thetotality of a countrys economic relations with the

    rest of the world .

    Factors affecting demand and supplyof US Dollars

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    Most currencies today areinconvertible. This refers tocurrencies that cannot converted orexchange for other currencies.

    Currencies may be labeled hard andsoft

    Hard- in great demand

    Soft- relatively easily available.Developing nations currencies aregenerally soft.

    of US Dollars