Steven Bell's AISL Summer Institute 2016 Keynote Slide Presentation
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Transcript of Steven Bell's AISL Summer Institute 2016 Keynote Slide Presentation
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Design Think Your WayDesign Think Your Way to a Better Library to a Better Library
Association of Independent School LibrariansJune 22, 2016
Steven Bell [email protected]: @blendedlib
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Two-Minute Design Challenge
Take a stand-up computer station.Commonly found in libraries.Imagine a community member
using it.What are possible pain points?Work alone or with others.
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Three Things
• What is Design Thinking
• Why We Should Care
• Using a Design Challenge
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The IDEO The IDEO Design ProcessDesign Process
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The Deep Dive: Shopping Cart ProjectThe Deep Dive: Shopping Cart Project
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The Deep Dive: Empathic DesignThe Deep Dive: Empathic Design
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The Deep Dive: Identify the ProblemThe Deep Dive: Identify the Problem
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The Deep Dive: Brainstorm SolutionsThe Deep Dive: Brainstorm Solutions
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The Deep Dive: Create PrototypesThe Deep Dive: Create Prototypes
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The Deep Dive: ImplementationThe Deep Dive: Implementation
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The Deep Dive: EvaluationThe Deep Dive: Evaluation
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Why We Why We Should CareShould Care
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Image courtesy of http://sketchplanations.com
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Wicked Problems
A challenge that is not merely complex but that is characterizedby ambiguity, shifting qualities andno clear solution.
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Wicked Library ProblemsHow can our libraries reflect the diversity of our
communities?
Do students learn what we say theydo (e.g., achieve outcomes)?
Do people become lifelong learners?
How do we adapt for changing demographics in our community
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It’s About the UX“What’s important about design thinking is
that it makes non-designers sensitive to the principles of design – sensitive to the end user experience.”
“That sensitivity creates a connection between the designer and non-designer.”
Lee Fain, Design & InnovationElectrolux
Source: http://www.innovationmanagement.se/2016/04/20/interaction-between-design-and-design-thinking
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The Design The Design ChallengeChallenge
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Five-Minute Design Challenge
“How Might We…..” Statement
State your challenge as “How might we…Too broad: HMW eliminate the reference desk?Too narrow: HMW make the desk smaller?Just right: HMW redesign the space to accommodate
stationary and roving reference?
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• Talk to people
• Immerse Yourself
• Visit a totally unexpected place
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• Defer judgment• Wild ideas Ok• Build on ideas of
others• Be visual• Go for quantity• Stay focused
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• Create models• Digital mock-ups• Role playing• Mock ads• Experiment with
space• Use a variety of
tools and crafts
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• Share your proto-type with user
• Have them use it• Ask questions• List ideas for
modifications• Reflect with team
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Five-Minute Design ChallengeGather InformationChoose a partner. Find out about their daily
commute to work.
Ask about logistics but also how that person feels about their commute.
Focus on what’s unique, identified needs (ask WHY).
Could this commute be improved?
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Future ProofingFuture ProofingStoryStory
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Clear Cut ForestClear Cut Forest
Source: commons.wikipedia.org
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Pine Creek Log DrivePine Creek Log Drive
Source: commons.wikipedia.org
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Getting Lumber to the MillGetting Lumber to the Mill
Source: D.H. Easton & Company
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Typical Williamsport Lumber MillTypical Williamsport Lumber Mill
Source: Benton News
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Next Steps
• Learn more about design thinking
• Have conversations with staff
• Plan a small design challenge and involvestaff
• Move on to your wicked problem
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Add Your Voice To The Conversation
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Questions? Discussion!