S T E P H A N I E V . R O D R I G U E Z4732 34th Street, Apt# 5 San Diego, CA 92116

( 7 6 0 ) 5 5 4 - 3 7 9 0 S T E P H A N I E . R O D R I G U E Z 9 2 2 4 3 @ Y A H O O . C O M

PROJECT MANAGEMENT/SALES AND MARKETINGQualificationsHighly motivated and detail oriented individual with 13 years of work experience. Great communication skills with managers, clients, colleagues and vendors with the ability to handle multiple projects and timelines as well as take on challenging opportunities. Extremely hard working, fast learner, proficient in Microsoft Outlook, Word, Excel and Salesforce.

EducationUniversity of California, Riverside- Bachelor Degree of Business Administration emphasis in Marketing Sept 1999-June 2003

Professional ExperienceAccount Coordinator/Account ManagerAdvecor/Epsilon Marketing – San Diego, CA October 2012-Present

Maintain and manage current assigned accounts (5 accounts total) with all projects, keeping knowledge of each client’s specific fitness brand, discuss monthly budget planning, coordinating graphic edits and finalization of artwork, submission of packaging up each project for production and providing end of campaign ROI results used to discuss and reallocate the following month’s marketing strategy.

Uncover sales opportunities with client base by discussing current monthly client goals and marketing solutions while informing them of new products or services.

Provide recommendations and suggestions on monthly budget spend and successful competitive offers while proving to be a continued Trusted Advisor to clients.

Manage all client projects internally and communicate timelines and specific details of each project to all internal departments including Graphics, Data and Mailing, Production, Digital and Accounting.

Work closely with the Digital Department to continue ongoing training to keep informed of ever changing trends in Social Media and to understand all aspects of Digital Marketing (TDA, PPC, SEO, Social Ads etc) in order to present and inform clients of these products/services.

Accomplishment: Coordinate, organize and plan yearly marketing strategies and budget planning for one of our largest fitness clients (over 150 gym locations) while continuing to establish a loyal trusting relationship.

Direct Mail Marketing SpecialistModern Postcard – Carlsbad, CA June 2011-June 2012

Maintain and manage assigned accounts. Use other lead sources to make sales calls and offer products and services. Consistently upsell Modern Postcard’s products and services with an emphasis on features and benefits. Specifically

adding value by converting clients to mailing services and list services to drive printing quantities/revenue. Discuss price, project workflow, production timeline and assist with design and layout. Maximize customer satisfaction and

loyalty.

Management TraineeEnterprise Rent-A-Car – San Diego, CA August 2009-January 2011

Complete customer rental contracts, including upselling on insurance and placement into the next class level of cars. Booking reservations, quoting prices and providing customers with knowledge and information of rental process Rehabilitated the relationship with an existing account and managed a fleet of 25 cars Complete customer callbacks and confirmed reservations to ensure customer is up-to-date on all charges Maintain customer satisfaction daily on all stages of rental cycle from beginning to end Awarded Most Valuable Player month of November for improving/maintaining client relationship with a valuable account

Account ExecutiveSpectrum Marketing - Carlsbad, CA June 2006-November 2008

Execute and manage multiple projects for clients from start to finish with significant authority and autonomy. Responsible for all client communication as it relates to projects including presentation of artwork, submission of

proposals, review of marketing strategies and interfacing on all job flow issues. Handle vendor communication as it relates to special projects including submission of quote and negotiation on price. Oversee creative aspects of client projects by providing direction on concept, copy and design ideas. Communicate, manage and provide direction on all projects throughout all departments including Graphics, Printing,

Bindery, Mailing, and Shipping. Develop business strategy ideas and put them to action to increase sales volume including research on client needs,

making sales calls/emails and promoting special prices on artwork. Oversee as many as 3 or 4 projects every month for each of my 8 assigned cable accounts, as well as established

personal relationships with every client from each account. Awarded/Managed a 3 month Umbrella Campaign in 2008 for Kansas Cox Communications totaling to $900,000 in sales.

Account Assistant/Account Coordinator November 2003-June 2006Spectrum Marketing - Carlsbad, CA

Assisted, coordinated and provided back-up on multiple projects for Account Executive from start to finish. Coordinated the preparation of projects using internal systems for estimating jobs, proposals, production schedules and

shipping instructions. Proofed spelling and grammatical errors on all client direct mail and collateral print materials. Coordinated vendor communication as it relates to special assignments and projects. Provided support, clerical or administrative functions deemed necessary by supervisor or president of the company.