STEP for ICT Manufacturers ICT Sustainability Index · 2015-04-16 · The STEP Administrator must...

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The STEP Foundation April 14, 2015 STEP for ICT Manufacturers ICT Sustainability Index V1.7

Transcript of STEP for ICT Manufacturers ICT Sustainability Index · 2015-04-16 · The STEP Administrator must...

Page 1: STEP for ICT Manufacturers ICT Sustainability Index · 2015-04-16 · The STEP Administrator must confirm the existence of an EHS plan and compliance with quarterly reporting. Management

The STEP Foundation

April 14, 2015

STEP for ICT Manufacturers ICT Sustainability Index V1.7

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Certification................................................................................................................................................... 4

C1 - ISO 9001/TL9000 Quality Management ............................................................................................ 4

C2 - ISO 14001 Environmental Management ........................................................................................... 6

C3 - ISO 50001 Energy Management Systems .......................................................................................... 8

Programs ....................................................................................................................................................... 9

P1 - Corporate Social Responsibility (CSR) Program ................................................................................. 9

P2 - Employee Health and Safety (EHS) Program ................................................................................... 10

P3 - Employee Sustainability Training Program ...................................................................................... 12

P4 - Third-Party Quality Assurance Program Participation ..................................................................... 14

P5 - EPEAT Program Participation ........................................................................................................... 15

Waste Management ................................................................................................................................... 17

WM1 - Extended Producers Responsibility (EPR) ................................................................................... 17

WM2 - Landfill Diversion ......................................................................................................................... 18

WM3 - Optimization of Manufacturing Processes/Process Modernization ........................................... 19

WM4 - Inventory and Supply Chain Management ................................................................................. 20

WM5 - E-Waste Disposal Policy .............................................................................................................. 22

WM6 - Packaging Materials .................................................................................................................... 23

WM7 - Recycling Programs ..................................................................................................................... 25

WM8 - Responsible Care® ....................................................................................................................... 27

Environment ............................................................................................................................................... 28

E1 - Air Quality Management .................................................................................................................. 28

E2 - Energy Management ........................................................................................................................ 30

E3 - State/Regional Sustainability Programs ........................................................................................... 31

E4 - Substances of Concern ..................................................................................................................... 33

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STEP for ICT Manufacturers

Mission: To establish, implement and recognize sustainable practices in our administrative and manufacturing operations, facilities and products.

Scope: Information Communication Technology (ICT) Manufacturers, including their Suppliers, Distributors, System Integrators, and VARS

Qualifications: Those ICT industry participants who have a commitment to sustainable manufacturing; a commitment to the environment; a commitment to process improvement and are responsible corporate citizens

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Certification

C1 - ISO 9001/TL9000 Quality Management Credit Intent The intent of this credit is to ensure that manufacturers of communications equipment have

a strong foundation in quality management and have systems in place to maintain and improve standards of quality throughout their company or organization.

Credit Description Independent verification of quality management systems in conjunction with internal audits

helps to establish valid processes used to assess the company or organization’s commitment to current and lasting quality standards. The metrics required for securing and maintaining an ISO 90011 or equivalent certification varies by industry and product, but the certification itself is a globally adopted benchmark for management systems related to quality standards.

Certifications adhering to British Standards (BS) and European Norm (EN) regulations and

practices will also be accepted. Certification should have been assessed by a third-party independent certification or

accreditation body. Examples of such organizations include, but are not limited to the following: ● ACCREDITA (www.accredia.it ) ● Anglo Japanese American Registrars (www.ajaregistrars.co.uk ) ● China National Accreditation Service for Conformity Assessment (www.cnas.org.cn ) ● Deutsche Akkreditierungsstelle GmbH (www.dakks.de ) ● Entidad Nacional de Acreditacion (www.enac.es ) ● Joint Accreditation System of Australia and New Zealand (www.jas-anz.org ) ● International Accreditation Service (www.iasonline.org ) ● United Kingdom Accreditation Service (www.ukas.com ) Qualifications for an ISO 9001 or equivalent certification do vary by product and industry,

but the general outline of the quality management international standard can be found on the ISO website.

http://www.iso.org/iso/home/standards/management-standards/iso_9000.htm One (1) credit will be awarded if ISO 9001 or equivalent certification. One additional credit

will be awarded for the second and third consecutive year of ISO 9001 or equivalent certification up to three years for a maximum credit total of three (3).

1 Most recent version available

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Deliverables The STEP Administrator must verify that the company or organization holds a currently valid

ISO 9001 or equivalent certification. Requirements of a valid certificate should include, but are not exclusive to the following:

● Certificate Number ● Date of Original Registration ● Date of Expiry ● Date of Re-Registration To qualify for the credits, manufacturers must meet all requirements and have

demonstrated compliance for the indicated time above.

Reports in electronic format that address the required criteria noted above shall be available for three years for auditing purposes.

Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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C2 - ISO 14001 Environmental Management Credit Intent The intent of this credit is to ensure that manufacturers of information communications

equipment have a strong foundation in environmental management and have systems in place to maintain and continually improve the company or organization’s positive environmental impact.

Credit Description The ISO 140012 standard addresses a company or organization’s affect on their surrounding

physical environment and is dependent upon compliance with applicable local, state and country laws and regulations designed to support environmental protection. Independent verification of environmental management systems in conjunction with internal audits helps to establish valid processes to continually improve positive environmental impact while maintaining compliance with applicable environmental legislation. The metrics required for securing and maintaining an ISO 14001 certification varies by available environmental regulation standards as well as internal performance measures set by the company or organization seeking certification, but the certification itself is a globally adopted benchmark for management systems related to environmental impact.

Deliverables The STEP Administrator must verify that the company or organization holds a currently valid

ISO 14001 certification. Requirements of a valid certificate should include, but are not exclusive to the following:

● Certificate Number ● Date of Original Registration ● Date of Expiry ● Date of Re-Registration Certifications adhering to British Standards (BS) and European Norm (EN) regulations and

practices will also be accepted. Certification should have been assessed by a third-party independent certification or

accreditation body. Examples of such organizations include, but are not limited to the following: ● ACCREDITA (www.accredia.it ) ● Anglo Japanese American Registrars (www.ajaregistrars.co.uk )

2 Most recent version available

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● China National Accreditation Service for Conformity Assessment (www.cnas.org.cn ) ● Deutsche Akkreditierungsstelle GmbH (www.dakks.de ) ● Entidad Nacional de Acreditacion (www.enac.es ) ● Joint Accreditation System of Australia and New Zealand (www.jas-anz.org ) ● International Accreditation Service (www.iasonline.org ) ● United Kingdom Accreditation Service (www.ukas.com ) Qualifications for an ISO 14001 certification do vary by available environmental regulation

standards as well as internal performance measures set by the company or organization seeking certification, but the general outline of the environmental management systems standard can be found on the ISO website.

http://www.iso.org/iso/home/standards/management-standards/iso14000.htm One (1) credit will be awarded if ISO 14001 certified. One additional credit will be awarded

for the second and third consecutive year of ISO 14001 certification up to three years for a maximum credit total of three (3).

Deliverables The STEP Administrator must verify that the company or organization holds a currently valid

ISO 14001 certification. Requirements of a valid certificate should include, but are not exclusive to the following:

● Certificate Number ● Date of Original Registration ● Date of Expiry ● Date of Re-Registration To qualify for the credits, manufacturers must meet all requirements and have

demonstrated compliance for the indicated time above.

Reports in electronic format that address the required criteria noted above shall be available for three years for auditing purposes.

Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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C3 - ISO 50001 Energy Management Systems Credit Intent The purpose of this credit is to recognize and acknowledge a manufacturer’s efforts to use

and monitor energy efficiently. Credit Description The International Organization for Standardization defines ISO 500013 as specifying

requirements for establishing, implementing, maintaining and improving an energy management system, whose purpose is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance, including energy efficiency, energy use and consumption.

The manufacturer shall earn three (3) credits for the completion of the process and auditing

required to meet and be accredited with ISO 50001 compliancy. Deliverables The deliverable required to meet this credit is a copy of the official ISO certification.

Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

3 Most recent version available

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Programs

P1 - Corporate Social Responsibility (CSR) Program Credit Intent The purpose of this credit is to recognize a manufacturer’s efforts to be a responsible and

positive member of its local, regional, national, and International communities. This effort can be demonstrated by having and encouraging a positive impact on employees, customers, suppliers, the marketplace, the environment, or virtually any relationship that can be influenced by the manufacturer.

Credit Description The manufacturer shall earn two (2) credits by having a well-established CSR program,

documented in publicly-available electronic publication.

Deliverables Components of the CSR program must include documentation, and at least annual updates

or reporting, of the following:

● The values, ethics, policies and practices of the manufacturer; ● The voluntary contributions made to community development; and ● The definition of the environmental and social issues the manufacturer is committed to

positively managing, including the acquisition and production of raw materials (where applicable), the welfare of staff, and product sales, use, and disposal.

Calculation Examples

● No calculations required.

Exclusions, Exemptions, Additional Considerations

● No exclusions, exemptions or additional considerations.

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P2 - Employee Health and Safety (EHS) Program Credit Intent The intent of this credit is to ensure that manufacturers of and material suppliers for

information communication equipment have a strong commitment to Employee Health and Safety (EHS), manufacturing safety and a commitment to minimize environmental impacts from operations. This commitment is demonstrated by an active EHS program with proper documentation of the elements of the program.

Credit Description The STEP Administrator must confirm the existence of an EHS plan and compliance with

quarterly reporting. Management action must have been demonstrated when failure to meet objectives occurs. Five (5) credits in total are available. One (1) credit will be awarded for the first year the program is in place, three (3) credits for two (2) years of continuous operation and five (5) credits for three (3) years of continuous program operation. The following requirements must be met:

Deliverables To qualify for the credits, manufacturers must meet all requirements and have

demonstrated compliance for the indicated time above. As a minimum, required elements of the EHS program shall include the following:

• Detailed requirements of operational safety, and health and environmental

requirements and objectives must be documented. • Objectives and targets of the EHS program must be documented and performance

opposite the objectives must be tracked by the responsible management. • Performance against objectives must be tracked and issued to employees at least

quarterly. • Failure to meet objectives on a quarterly basis must be documented and addressed

immediately by management.

Reports in electronic format that address the required criteria noted above shall be available for three years for auditing purposes.

Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

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• No exclusions, exemptions or additional considerations.

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P3 - Employee Sustainability Training Program

Credit Intent The intent of this credit is to ensure that the employees of ICT manufacturing or

administrative facilities understand their role in the sustainable operation of a STEP accredited facility through relevant training programs.

Credit Description The STEP program administrator determines if one or more active employee training

programs related to the sustainable operation of the facility are in place at the facility being assessed. If the deliverables for the training program(s) described below are met, one (1) credit will be awarded.

Deliverables In order to meet the requirements for this credit, the following must be documented:

• The existence of training programs specifically to educate employees about sustainable operations of facilities like theirs.

• Completion of said training program(s) by at least 50% of the employees located at the site being assessed.

• That each facility employee took a written test at the end of the training program or received a certificate of completion to ensure that they understand basic sustainability concepts.

• This training program must be offered on an annual basis to new employees.

The training course content is expected to be facility specific, but shall focus on the following sustainability areas:

• The impact of reduction, recycling, and reuse on the sustainability of facility

operations. • Impact of facility energy usage and travel on CO2 emissions. • Areas where facility management has already implemented activities to enhance

sustainability and the positive impacts these activities have on the environment. • Areas identified at the facility being assessed where opportunities exist for

sustainability improvements.

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Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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P4 - Third-Party Quality Assurance Program Participation Credit Intent This credit recognizes that the ICT product’s lifespan is a contributor to a product’s

sustainability and that quality products tend to have longer and more useful lives. Credit Description This credit identifies ICT manufacturers that participate in independent third-party quality

assurance programs, such as those provided by U.L., ETL, IEC, etc. Participation in such programs show that good sustainable manufacturing systems are being utilized in the manufacture of the goods to be supplied.

The credits will be awarded as follows:

• One (1) credit for 25% of the manufacturer’s products meeting this criteria • Two (2) credits for 50% of the manufacturer’s products meeting this criteria • Three (3) credits for 75% of the manufacturer’s products meeting this criteria • Four (4) credits for 100% of the manufacturer’s products meeting this criteria

Deliverables To gain this credit the manufacturer must provide a written statement that their products

have third-party independent quality assurance verification. The statement shall address the following criteria:

• All product supplied must comply with the third-party requirements for marking and

labeling. • An itemized list of products shall be provided detailing the third-party qualifications

on each item to ensure full compliance with this credit. • A certificate or authorization notice from the third-party body notifying that the

manufacturer has qualified under their quality assurance program can be used to demonstrate compliance with this requirement.

Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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P5 - EPEAT Program Participation Credit Intent

The credit is intended to provide a common practice among ICT Manufacturers for selecting environmentally preferable electronic office equipment through the use of the EPEAT registry. EPEAT rates products on a lifecycle basis, addressing the elimination of toxic substances, the use of recycled and recyclable materials, their design for recycling, product longevity, energy efficiency, corporate performance and packaging, among other attributes. The ICT Manufacturers are given credit if their electronic office equipment is listed in the EPEAT Registry (ww2.epeat.net/searchoptions.aspx).

Credit Description • To earn this credit, the ICT Manufacturer must provide that their electronic office equipment

listed below is listed in the EPEAT Registry.

o Computers and displays

o Imaging Equipment

Copiers

Fax machines

Multifunction devices

Printers

o TVs

• One (1) point will be earned for 50% of the office electronic equipment is listed in the EPEAT registry located at ww2.epeat.net/searchoptions.aspx.

• One (1) additional point, for a total of two (2) points, will be earned if 75% of the office electronic equipment is listed in the EPEAT registry.

• One (1) additional point, for a total of three (3) points, will be earned if 100% of the office electronic equipment is listed in the EPEAT registry.

Deliverables

An affidavit listing the equipment, by category and number, submitted for this credit is in compliance with the requirements above.

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Calculations

• Calculations are not required for this credit. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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Waste Management

WM1 - Extended Producers Responsibility (EPR) Credit Intent The intent of this credit is to encourage ICT suppliers of materials used in the manufacture

of information communications equipment to have a commitment to manage its products at the end of their useful life in an environmentally responsible manner.

Credit Description This commitment is demonstrated by a company either having their own program or being

a member of an industry program. A third party audit of the program must be done to ensure that the program is operating in an environmentally sound manner.

To qualify for the credit, at least 20% of the components by value manufactured annually at

the facility must be covered by an extended producer responsibility (EPR) program. Deliverables To gain three (3) points for this credit the STEP program administrator must confirm the

existence of a successful third party EPR program audit against a base year that is less than three (3) years old and a written statement that their components have third-party independent quality assurance verification.

Calculations

• Calculations are required as noted in the description. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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WM2 - Landfill Diversion Credit Intent The intent of this credit is to ensure that manufactures of information communications

equipment have a strong commitment to the reduction of solid waste going to a landfill. Credit Description The purpose of this credit is to reduce the amount of hazardous4 waste and non-hazardous

waste going to a landfill relative to a production metric through the analysis of quantities of material, associated costs, and identification of strategies to eliminate landfill usage going forward.

Deliverables The STEP program administrator analyzes the weight of hazardous and non-hazardous

materials bound for a landfill from all sources relative to a production metric and a roadmap for further reduction. Data are normalized to production output, such as pounds, so that credit is given for efficiency rather than production elimination. Landfill-bound material weights and costs are normalized to a production metric, tracked on a monthly basis and compared to historical data.

To obtain two (2) points for this credit, a roadmap, a plan to reduce the amount of

hazardous and non-hazardous materials sent to a landfill, is required for a period of at least one (1) year. This roadmap must include projects with completion dates and financial impact.

Calculations

• Calculations are required for this credit and are left to the organization to develop to meet the road map metric noted above.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

4 See 40 CFR 261.1(b)

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WM3 - Optimization of Manufacturing Processes/Process Modernization Credit Intent The intent of this credit is to ensure that manufactures of ICT products are produced

through sustainable manufacturing processes. Credit Description The purpose of this credit is to encourage manufacturers to upgrade existing equipment

and purchase new equipment to reduce material usage by decreasing the amount of excess material used and scrap material generated in the production processes.

Deliverables The STEP Administrator analyzes the production material usage and scrap data from all

manufacturing processes relative to a production metric and reviews the manufacturer’s plan for further reduction. Data are normalized to a production output, such as pounds, so that credit is given for efficiency rather than production elimination. Data is tracked on a monthly basis and compared to historical data.

To earn two (2) credits, the manufacturer’s plan must reduce production material usage and

scrap for a period of at least one (1) year. This plan must include projects with completion dates and financial impact.

Calculations

• Calculations are required for this credit and are left to the organization to develop to meet the plan metric noted above.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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WM4 - Inventory and Supply Chain Management

Credit Intent The intent of this credit is to ensure that ICT Manufacturers have effective management

systems for inventory and supply chains.

Credit Description Practical frameworks for management of these systems address strategic, tactical and

operational needs of the manufacturer. Developing integrated supply chain and inventory management is a multi-tiered process employing distinctly focused procedures for material/item procurement and distribution as well as transportation and logistical concerns of the manufacturer. Contemporary strategies strongly utilize information technology as a driver of internal and external methods of operation.

Integration of organized sustainability practices function jointly with inventory and supply

chain management to reduce waste through calculated analysis and continuous improvement of procurement channels for product manufacturing and distribution. The SECH (social, ethical, cultural and health) rating of a manufacturer frequently coincides with best practices for inventory and supply chain management as they are key factors for determining the environmental impact of a commercial or consumer purchase. Provisions and regulations defining the scope of inventory and supply chain management practices are varied and always changing. Yet, elements such as reducing one’s overall carbon footprint remain at the heart of sensible execution of upstream and downstream flows of goods and materials required for the manufacturing of products.

Inventory and supply chain management principles have a solid foundation in theory and in

practice. Though the content and procedures may deviate between associations and organizations in this field, the intent remains the same: planning and executing programs and operations that will do their utmost to synchronize supply and demand in order to maximize the efficiency of a business.

Associations which govern and lead the scope of inventory and supply chain management

include but are not limited to:

• The Association for Operations Management (APICS) www.apics.org • Institute for Supply Management (ISM) www.ism.ws • Institute of Supply Chain Management (IoSCM) www.ioscm.com • International Supply Chain Education Alliance (ISCEA) www.iscea.org

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Deliverables The STEP Administrator must verify that the company or organization has employees who

have and maintain memberships and certifications in inventory and supply chain management theory and practice:

• The Association for Operations Management (APICS) www.apics.org • Certified Production and Inventory Management (CPIM) • Certified Supply Chain Professional (CSCP) • Institute for Supply Management (ISM) www.ism.ws • Certified in Supply Chain Management (CSM) • Certified Professional in Supplier Diversity (CPSD) • Certified Professional in Supply Chain Management (CPSM) • Institute of Supply Chain Management (IoSCM) www.ioscm.com • Level (1-6) Awards, Certificates and Diplomas • International Supply Chain Education Alliance (ISCEA) www.iscea.org • Certified Demand Driven Planner (CDDP) • Certified LEAN Master (CLM) • Certified RFID Supply Chain Manager (RFIDSCM) • Certified Supply Chain Analyst (CSCA) • Certified Supply Chain Energy Expert (CSCEE) • Certified Supply Chain Manager (CSCM) • Certified Supply Chain Technology Professional (CSCTP)

All other applicable memberships and certifications will be considered at the discretion of

the STEP Administrator.

Credit awards:

One (1) credit if one (1) employee holds a valid membership and certification from the list above.

Two (2) credits are awarded if multiple employees hold valid memberships and certifications.

Calculations

• Calculations are not required for this credit.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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WM5 - E-Waste Disposal Policy

Credit Intent

The credit is meant to provide a common practice among ICT Manufacturers for the environmentally sound reuse and recovery of used and scrap electronic equipment and any materials and components associated with their development, use and disposal.

Credit Description

The ICT Manufacturers are given credit if their domestic and transboundary reuse and recovery operations, encourage the sensitive transboundary disposition of end of life cycle electronics in accordance with applicable laws, treaties and stewardship for the environment.

To earn the e-waste portion of this credit, the ICT Manufacturer must document that they comply with applicable laws and treaties and have a plan to comply with e-waste regulatory requirements regimes as they change over time.

Environmentally sound management: The producer, and others responsible for the shipment of waste, must ensure that the waste is managed in an environmentally sound manner compliant with the requirements of the jurisdiction in which they operate and dispose of waste.

• Two (2) points will be earned for operating and documenting compliance with the program.

Deliverables An affidavit of compliance that applicable e-waste laws are followed or detailed information regarding the ICT Manufacturer’s e-waste compliance program or certification to an appropriate standard.

Calculations

• Calculations are not required for this credit.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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WM6 - Packaging Materials Credit Intent To encourage the use of recycled and recyclable packaging materials for ICT products and to

reduce the overall consumption of materials used to package ICT products. Credit Description To earn this portion of the credit, the manufacturer must determine the total of

recycled/recyclable materials content of ICT manufacturer’s packaging materials by weight. To earn the reduced packaging material usage part of the credit, the STEP administrator must determine the packaging consumption by weight as a function of sales volume in the previous calendar year. In addition, the STEP Administrator must determine the packaging consumption by weight as a function of sales volume for the calendar year three (3) years prior to the previous calendar year.

● One (1) point is earned if the total recycled content present in the packaging materials

used by the ICT manufacturer is 10% or more by weight.

● One (1) point earned if the ICT manufacturer has reduced packaging consumption by weight as a function of product sales volume during the three (3) year period prior to the initial audit.

Deliverables The deliverables required to earn the recycled content portion of the credit are: ● An internal audit of the amount of recycled content in all packaging materials by weight

in the year prior to the assessment versus the total amount of packaging materials consumed by the ICT manufacturer the year prior to the audit will be reviewed by the STEP Administrator.

The deliverables required to earn the reduced packaging consumption credit are: ● An internal audit of the yearly packaging materials consumption by weight in the

calendar year prior to the assessment as a function of sales volume. ● An internal audit of the yearly packaging materials consumption by weight three (3)

calendar years prior to the assessment as a function of sales volume.

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Calculation Example 2,000 lbs = Total recycled content of packaging materials by weight consumed by the ICT

manufacturer in the prior calendar year. 10,000 lbs = Total amount of packaging materials by weight consumed by the ICT

manufacturer in the prior calendar year. 2,000 lbs / 10,000 lbs x 100 = 20% - Therefore recycled content credit is earned 10,000 lbs = Total amount of packaging materials consumed in prior calendar year. $100,000 = Sales volume in prior year 9,000 lbs = Total amount of packaging materials consumed 3 years prior to previous

calendar year. $80,000 = Sales volume 3 years prior to previous calendar year 10,000 lbs / $100,000 = 0.100 lbs of packaging used per $ of product sales in prior year 9,000 lbs / $80,000 = 0.113 lbs of packaging used per $ of product sales in the year 3

years before the prior calendar year 0.100 / 0.113 x 100 = 88% Therefore packaging reduction credit is earned.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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WM7 - Recycling Programs Credit Intent The intent of this credit is to ensure that manufacturers of communications equipment have

effective management systems in place for the recycling of goods and materials. Credit Description

Recycling programs are a core component of efficient workplace and supply chain

management. Waste reduction through the reclamation and reprocessing of select waste streams nearly always results in net positive environmental impact. Recycling programs are often the most simple and easily effective way to contribute to an environmental management system within a company or an organization.

The worth of recycling programs can be broadly viewed as follows: ● Overall reduction of waste sent to landfills and incinerators ● Conservation of natural resources ● Energy conservation ● Pollution prevention Recycling programs by definition collect waste materials typically discarded as trash and

repurpose those materials for new products. The role of a manufacturer in this process is typically as the collector of internal waste materials. The reprocessing of these waste materials are most often handled by third party entities, but in progressive circumstances by the manufacturer itself.

Common Recycled Items (http://www.ecoevaluator.com/lifestyle/recycling/ten-common-landfill-

items-that-are-recyclable.html): ● Aluminum & Steel ● Cardboard ● Glass ● Paper ● Plastics Special Consideration Recycled Items: ● Electronics (covered under credit WM5) ● Batteries (covered under credit WM5) ● Pesticides ● Mercury-containing equipment ● Bulbs (Lamps) (covered under credit WM5)

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The STEP Administrator must verify that the company or organization has established and

maintains recycling programs that: ● Recycle Common Items (when applicable) ● Recycle Special Consideration Items (when applicable) ● Recycle/Re-purpose Industry Specific Components and Materials ● Follow national/state/local regulations for waste disposal ● Seek assistance from local and regional vendors to dispose of specific waste streams One (1) credit is awarded if the organization has recycling programs in place for Common,

Special Consideration and Industry Specific items/materials

Calculations

• Calculations are not required for this credit.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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WM8 - Responsible Care®

Credit Intent The intent of this credit is to ensure that suppliers of chemical materials used in the

manufacture of ICT equipment have a strong commitment to sustainability in the manufacture of their product.

Credit Description

The sustainability commitment is best demonstrated by adherence to the Responsible

Care® program which encompasses aspects of employee health and safety, emissions reductions, waste minimization, community outreach and a product safety code. Responsible Care® participants are obligated to have a third party audit of their systems every three years to remain in the program.

Deliverables

The STEP administrator must confirm the existence of a successful third party audit against

the Responsible Care® requirements that is less than three (3) years old for each chemical supplier in the value chain.

To qualify for two (2) credits, at least 70% of the materials by value must be supplied by

chemical manufacturers participating in the Responsible Care® program.

Calculations

• Calculations are not required for this credit.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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Environment

E1 - Air Quality Management

Credit Intent The intent of this credit is to ensure that manufacturers of communications products have a

management system that is compliant with all pertinent regulations and have an initiative to improve air quality.

Credit Description The purpose of this credit is to recognize and encourage manufacturers to maintain

regulatory compliance and invest resources to measure Greenhouse Gas (GHG) emissions, have a goal to reduce them, and programs to achieve this goal.

The STEP program administrator determines if a management system exists for improving

air quality. The system has four (4) parts:

1. Demonstrate compliance to Federal, state and local regulations. See EPA GHG Reporting Program5

2. Identification and measurement of GHG emissions a. Scope 1 - All direct GHG emissions with the exception of direct CO2 from biogenic

sources6 b. Scope 2 - Indirect GHG emissions associated with the consumption of purchased

or acquired electricity, heating, cooling or steam7 c. Scope 3 - All indirect emissions not covered in Scope 28

5 http://www.epa.gov/ghgreporting/index.html 6 • Stationary combustion: To produce electricity, steam, heat or power using equipment in a fixed location. • Mobile combustion: Fuels used in transportation e.g. cars, trucks, marine, aviation; and emissions from non-road equipment such as equipment used in construction, agriculture and forestry. • Physical and chemical processes: Other than fuel combustion ( e.g. the manufacture of cement, aluminum, adipic acid, ammonia etc. • Fugitive sources Releases for the production, processing, transmission, storage, and use of fuels and other substances that do not pass through a stack, chimney, vent exhaust pipe or other functionally-equivalent opening (such as releases of sulfur hexafluoride from electrical equipment; hydrofluorocarbon releases during the use of refrigeration and air condition equipment; and methane leakage from natural gas transport 7 This category typically represents one of the largest sources of emissions for an entity; therefore, it represents a significant opportunity for GHG management and reduction. 8Upstream and downstream emissions, emissions resulting from the extraction and production of purchased materials and fuels; transport related activities in vehicles not owned or controlled by the entity; use of sold products and services; outsourced activities; recycling of used products, waste disposal etc.

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3. Time-based goal(s) to reduce GHG emissions a. Baseline set up b. Reduction target and timeframe set up

4. Specific projects to achieve this goal. Deliverables To earn one (1) credit, GHG emission data will be provided for the facility for one (1) year. For one (1) additional credit (for a total of two [2]), data will be provided for at least the

previous three (3) years to provide a baseline. For two (2) additional credits (for a total of five [5]), a plan is required for a period of at least

one (1) year that includes GHG emission reduction program(s) with completion dates. Calculation Examples The GHG Protocol calculation tools can be downloaded for free (registration is required): http://www.ghgprotocol.org/calculation-tools Exclusions, Exemptions, Additional Considerations Use GHG Protocol guidance documents to set up boundaries.

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E2 - Energy Management Credit Intent The intent of this credit is to ensure that manufacturers of communications equipment have

a strong commitment to the efficient use of energy. Credit Description The purpose of this credit is to reduce energy consumption relative to a production metric

(examples) through the analysis of existing energy use, associated costs, and identification of strategies to use energy more efficiently going forward.

The STEP Administrator analyzes the total energy consumption from all sources relative to a

production metric and a plan for improving energy efficiency. These energy sources would include but not be limited to electricity, propane and natural gas. Energy consumption is normalized to production output so that the credit is given for efficiency rather than production elimination. Energy usages and costs are normalized to a production metric, tracked on a monthly basis and compared to historical data.

Deliverables

To earn three (3) credits, a plan to improve energy efficiency is required for a period of at least one (1) year. This plan must include projects with completion dates and financial impact.

Calculations

• Calculations are required as noted in the description. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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E3 - State/Regional Sustainability Programs Credit Intent States and regional communities have government sponsored educational and collaborative

programs to encourage and support the adoption of best practices to preserve the environment through the manufacture and marketing of sustainable products. The purpose of this credit is to recognize and validate that the manufacturer has demonstrated leadership in sustainable products and business practices as a company core value at this facility by adopting and participating in these sponsored programs.

Credit Description To earn credit(s), the manufacturer must actively participate and be involved in well-

developed, public facing programs. While manufacturers committed to produce sustainable products in an environmentally responsible facility may also be involved in, and aligned with, reputable special interest groups serving their industry, these credits apply only to state and/or community government driven programs.

● One (1) credit for participation in state, local community, or university programs which

support and promote environmental sustainability and stewardship.

or ● Two (2) credits for participation and ongoing leadership in state, local community or

university programs that support and promote environmental sustainability and stewardship.

Deliverables The STEP Administrator must verify and document achievement of the credit(s) as follows: ● Research and review the state, region or educational website to qualify the program or

initiative as relevant and government sponsored. Program Examples: http://sustainableflorida.org/join-us/ http://www.umassonline.net/degrees/Online-Certificate-Sustainability-Studies.cfm http://www.vsbn.org/about.shtml#.UIb3ObQSYyE

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● One (1) credit – To earn this credit a certificate(s) of completion or similar proof of

attendance and direct company participation in an educational seminar or program is required. A single credit recognizes that the company seeks to derive and receive information from established programs but does not contribute to these programs.

● Two (2) credits – To earn 2 credits documentation is required that the company participates in programs and is engaged in the ongoing management and development of programs, such as: encouraging best practices for sustainability by creating partnerships and communications between businesses and sponsoring a forum in which businesses meet to discuss activities and initiatives to make communities more sustainable.

Program Example: http://wkchamber.com/pages/CommunityGreenWorks/ Other examples of leadership would include member or chair of one or more committees,

member of the board of directors or advisory group. Calculations

• Calculations are required as noted in the description. Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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E4 - Substances of Concern Credit Intent The intent of this credit is to reduce the usage of Substances of Concern in ICT components

by encouraging the manufacture of ICT components which do not contain Substances of Concern at reportable levels9.

Credit Description To earn this credit, the STEP Administrator must validate that the manufacturer has

determined if any Substances of Concern as identified by Annex II of the RoHS Directive or the SVHC Candidate List in the REACH Directive are present in the ICT components manufactured for sale at this site at levels that require reporting by these Directives. For the purposes of this credit, the levels present of all Substances of Concern are to be calculated as a % of the Substances of Concern present in the manufactured article by weight.

● One (1) credit is earned if all the products manufactured at this site do not contain

Substances of Concern as indicated in Annex II of the RoHS Directive in effect at the time the assessment is performed at levels that require reporting.

and/or ● One (1) credit is earned if all products manufactured at this site comply with the

material requirements as indicated in the REACH SVHC (Substances of Very High Concern) Candidate List in effect at the time the assessment is performed.

Deliverables The deliverable required to earn this credit is a document produced on company letterhead

and signed by a qualified individual stating that the ICT components manufactured at the site in question do not contain Chemicals of Concern at levels that require reporting as identified by:

1. Annex II of the RoHS Directive. 2. The REACH SVHC Candidate list. 3. Both Annex II of the RoHS Directive and the REACH SVHC Candidate List. The documentation required to support the statement of compliance can come from the

following sources

9 As defined by Annex II of the RoHS (Restriction of Hazardous Substances) Directive or the SVHC (Substances of Very High Concern) Candidate List from the REACH (Registration, Evaluation, Authorization and Restriction of Chemical substances) Directive or EPA TSCA

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1. Documentation from raw material or component suppliers stating that the levels of

Chemicals of Concern present (if any) in the individual raw materials or components supplied to the ICT manufacturer at that site.

2. Internal or 3rd party testing on materials or ICT components being used to manufacture ICT products at that site.

Calculation Example ICT product: Box of LAN cable containing 1,000’ of product. Materials present by weight: Copper conductor 10.0 lbs PVC Jacket 7.0 lbs Polyethylene insulation 3.0 lbs Total product weight 20.0 lbs Complete list of Chemicals of Concern identified in the cable materials

● Copper conductor specification indicates that it contains < 0.02% cadmium metal by weight

For the purposes of this credit, the levels of any Substances of Concern present are to be

calculated as a % of the Substance of Concern present in the manufactured article by weight. In situations where the level of the Substance of Concern is not specifically defined, the maximum value shall be used when performing the calculations.

Cadmium content calculation: 0.002 lbs cadmium ∕ 20.0 lbs product weight = 0.01%

cadmium in product by weight According to the REACH Directive’s SVHC Candidate List, this product would be considered

compliant because cadmium metal does not appear on the REACH SVHC Candidate List. Therefore, this product would not disqualify the ICT manufacturer from earning the REACH component of the credit since the product does not contain any substances that appear on the REACH SVHC Candidate list at levels that require reporting.

According to Annex II of the RoHS Directive, all cadmium compounds are reportable if they

are present at levels of 0.01% or greater. Therefore, this product would disqualify the ICT manufacturer from earning the RoHS component of the credit since the potential cadmium level calculated in the finished product would trigger reporting requirements.

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If this was the only ICT product manufactured at this site, the manufacturer would earn one (1) point toward STEP for ICT Manufacturers Credit #1 – Substances of Concern.

Exclusions, Exemptions and Additional Considerations

• No exclusions, exemptions or additional considerations.

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