Step by Step Helpdesk -...

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Step by Step helpdesk.gunadarma.ac.id by Nelly Sofi

Transcript of Step by Step Helpdesk -...

Page 1: Step by Step Helpdesk - lista.staff.gunadarma.ac.idlista.staff.gunadarma.ac.id/Downloads/files/66519/Step+by+Step... · Your complimentary use period has ended. Complete Thank you

Step by Step helpdesk.gunadarma.ac.id

by Nelly Sofi

Page 2: Step by Step Helpdesk - lista.staff.gunadarma.ac.idlista.staff.gunadarma.ac.id/Downloads/files/66519/Step+by+Step... · Your complimentary use period has ended. Complete Thank you

helpdesk.gunadarma.ac.id

Klik “Submit a Ticket”

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Pilih Departemen yang dituju terkait denganpermasalahan Anda

helpdesk.gunadarma.ac.id

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Lengkapi form berikut

Lengkapi Form Tiket

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Lengkapi data sampaidengan verify submission

kemudian klik submit

Verify Submission

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Nomor tiketakan munculsetelah submit ticket berhasil

Berhasil Submit Tiket

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Untuk melakukanpengecekan apakah sudahdi-reply oleh bagian terkait

dapat mengklik URL iniEmail ini JANGAN

DIHAPUS!!!!

Atau dapatmenggunakanUsername &

password untukcek tiket

Cek Email (email yang Anda input diform submit ticket)

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Contoh permasalahan yang tidak muncul Rangkuman

Nilainya

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Rangkuman Nilai

Tampil seperti ini karenapertama kali diakses,

sehingga membutuhkanvalidasi securitynya

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Rangkuman Nilai

Klik Display Blocked Content