STATE WATER RESOURCES CONTROL BOARD · 2016-07-11 · res relative ion, the SW to file stat ors...
Transcript of STATE WATER RESOURCES CONTROL BOARD · 2016-07-11 · res relative ion, the SW to file stat ors...
COMPLIANCE REVIEW REPORT
STATE WATER RESOURCES CONTROL BOARD
Compliance Review Unit State Personnel Board July 12, 2016
TABLE OF CONTENTS
Introduction ...................................................................................................................... 1
Executive Summary ......................................................................................................... 1
Background ...................................................................................................................... 2
Scope and Methodology ................................................................................................... 3
Findings and Recommendations ...................................................................................... 4
Examinations .............................................................................................................. 4
Appointments .............................................................................................................. 8
Equal Employment Opportunity ................................................................................ 15
Personal Services Contracts ..................................................................................... 18
Mandated Training .................................................................................................... 21
Departmental Response ................................................................................................. 24
SPB Reply ...................................................................................................................... 24
1
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9/30/2015
12/23/2015
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6/30/2015
8/31/2015
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robationaryd by reinsta322, subd.
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NG NO. 5 –
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17
Severity
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12/4/20158/31/2016
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1/31/20161/31/2018
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5/27/20156/30-2017
10/1/201512/31/201
2/22/20163/31/2018
1/26/20169/30/2017
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21
When a agency specific or moreCode Re
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NG NO. 7 –
ncy requestude with ited factual is specified 547.60.)
of all the PSake concluient. For aed factual inat least oncordingly, t
y shall offevant ethics v. Code, §. Code, § 1
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Attachment 1
State Water Resources Control Board
July 1, 2016
Suzanne M. Ambrose, Executive Officer State Personnel Board 801 Capitol Mall Sacramento, CA 95818
Dear Ms. Ambrose,
We have reviewed the Draft Compliance Review Report (Review Report) for the State Water Resources Control Board (Water Board), prepared by the State Personnel Board's Compliance Review Team. The draft report summarizes the Compliance Review Team's findings in the areas of examinations, appointments, Equal Employment Opportunity , and Personal Services Contracts from May 1, 2015, through February 29, 2016, and mandated training from February 28, 2014, through February 29, 2016.
In general we find the Review Report to be a thorough analysis and accurate characterization of the processes that existed during the time period reviewed. We are committed to correcting all deficiencies noted in the Review Report . The Water Board remains dedicated to compliance with all hiring requirements and best practices to ensure compliance with the merit system and State Personnel Board rules and regulations.
As requested by the Compliance Review Team attached are the Water Board's responses necessary to help complete the final report, including the causes of the noted deficiencies and actions we have already taken to address them . If you have any questions or would like to discuss this further please contact the Chief of our Human Resources Branch, Chris Fernandez at 91 6-341 -5126.
Sincerely,
~ Thomas Howard Executive Director
cc: John Russell, Deputy Director, Administrative Services Bill Damian, Assistant Deputy Director, Administrative Services Chris Fernandez, Chief, Human Resources Branch
FEL!CiA MAf;(,l•~ . CHI\IR I T ltOMAS HOWAflD, EXEGUlWE DlflEGfOH
1 OOt I Street, Sacramen:o, CA 95814 I Maolong Address: P.O. Box 100, Sacra menlo, Ca 958 t 2· 0100 1 www.waterbonrd~. co.(lov
Attachment 1
Suzanne Ambrose, Executive Officer - 2- July 1, 2016
Water Board Responses to Draft Findings
Portions of the Draft Review Report were intentionally left blank by the Compliance Review Team, with the information "To Be provided by the SWRCB". Information requested to complete the final report included the Water Board 's understanding of the cause(s) of the deficiencies, as well as any specific responses the Water Board would like noted in the final report, such as steps we have already implemented to start correcting the noted deficiencies.
The following are our responses regarding the findings in the Review Report:
Finding No. 1 -Examinations Complied with Civil Service Laws and Board Rules No response is necessary, as we were found to be in compliance in this area.
Finding No. 2- Probationary Evaluations Were Not Provided for All Appointments Reviewed
Cause: It is the responsibility of each supervisor to complete probationary reports timely and to ensure the reports are sent to the Human Resources Branch for placement in the employee's Official Personnel File. The Water Board does not have a centralized process for tracking or reporting to ensure probationary evaluations are completed.
Response: • As implemented in November 2015, the Human Resources Branch has been
conducting Best Hiring Practices Training. Participation in this training is mandatory for all supervisors and managers. This training emphasizes the requirements of the California Code of Regulations pertaining to completion of probationary reports.
• Additionally , the Human Resources Branch is identifying and implementing appropriate procedural solutions to ensure probationary reports are completed and filed timely as required.
Finding No. 3- Appointment Documentation Was Not Kept for the Appropriate Amount of Time
Cause: There are several causes for documentation not being kept as required. These include:
• VPOS bulletins and applications: Each hiring manager is responsible for creation, maintenance, and retention of hiring packages. The Water Board does not have a centralized process for retaining hiring packages.
• NOPAs: In some instances it appears Personnel Specialists are failing to follow procedures for receiving signatures, retaining, and filing NOPAs. Another contributing factor is that the Water Board has 28 offices statewide and individuals responsible for routing forms for signature are decentralized.
Response: • As implemented in November 2015, the Human Resources Branch has been
conducting Best Hiring Practices Training. Participation in this training is mandatory for all supervisors and managers. This tra ining specifically identifies retention requirements for hiring packages.
• As implemented in January 2016, the Human Resources Branch retains all vacancy bulletins and applications in the Department of Human Resources' Examination and Certification Online System (ECOS).
Attachment 1Suzanne Ambrose, Executive Officer - 3 - July 1, 2016
• Effective July 2016, Human Resources Branch will be responsible for reviewing and retaining all hiring packages. Additionally, the Human Resources Branch will review internal and external processes and procedures to ensure NOPAs are signed, returned, and retained as required.
Finding No. 4- Applications Were Not Date Stamped and/or Accepted After the Final File Date
Cause: The Water Board did not have a centralized process for ensuring all applications were date stamped and received by the final filing date.
Response: • As implemented in November 2015, the Human Resources Branch has been
conducting Best Hiring Practices Training. Participation in this training is mandatory for all supervisors and managers. This training specifically identifies the requirement that all applications be date stamped and/or postmarked by the final filing date.
• As implemented in January 2016, the Water Board utilizes ECOS to receive applications; ECOS will not allow applicants to apply after the final filing date and includes a virtual date stamp.
• Additionally, the Human Resources Branch will review internal processes and procedures to ensure hard copy applications received are date stamped and/or include a scanned postmark when uploaded to ECOS.
Finding No. 5- Complainants Were Not Notified of the Reasons for Delays in Decisions Within the Prescribed Time Period
Cause: The Water Board did not have a centralized tracking tool or notification system to ensure responses were timely and complainants were aware of delays.
Response: As implemented in February 2016, the Equal Employment Opportunity Office utilizes a centralized tracking tool for all complaints. Procedures were also created to notify the complainant appropriately within the prescribed time period.
Finding No. 6- A Written Upward Mobility Plan Has Not Been Established Cause: The Water Board has an outdated upward mobility plan, which we are currently in the process of updating. While our robust training budget allows employees to participate in upward mobility as a normal business practice, the Water Board does not have a centralized tracking system to track participation.
Response: The Water Board is currently updating our upward mobility plan to make it compliant with current law. We are exploring long-term procedural solutions to ensure that we can track and document participation by our staff in the upward mobility program, including participating in available training opportunities. In the interim, the Equal Employment Opportunity Office has begun tracking staff participation in the upward mobility program, until such time as a permanent solution is implemented.
Finding No. 7- Personal Services Contracts Complied with Procedural Requirements No response is necessary, as we were found to be in compliance in this area.
Attachment 1
Suzanne Ambrose, Executive Officer - 4 - July 1, 2016
Finding No. 8- Supervisory Training Was Not Provided for All Supervisors Cause: The Water Board does not have a centralized process for tracking completion of supervisory training. Each division and office is responsible for ensuring supervisors have completed required training and maintaining records of training completion. Additionally , due to training contract issues there was temporary difficulty enrolling supervisors during the review period (between June 2015 and January 2016).
Response: The Water Board now has a contract in place with several vendors to provide supervisory training. We are also exploring procedural solutions to ensure required supervisory training is completed by staff in a timely manner, and records of that training are maintained.
Finding No·. 9- Sexual Harassment Training Was Not Provided for All Supervisors Cause: Sexual Harassment Prevention training is mandatory and the Water Board notifies all supervisors of this requirement and provides training opportunities annually. Despite notification of the requirement, not all supervisors were able to attend the training for a variety of reasons.
Response: The Water Board will explore procedural solutions to ensure required Sexual Harassment Prevention training is completed and training records are maintained. Additionally, we are looking into alternate methods of providing this training on a more frequent, or as needed, basis so new supervisory staff can be trained sooner. In the interim, the Equal Employment Opportunity Office has begun tracking Sexual Harassment Prevention training in an effort to ensure accuracy and compliance, until such time as a permanent solution is implemented.