Stage 1: Online Information

Online Government (RED GEL)

1,450 government employees

• 51% in charge of content

• 49% technicians

Stage 1: Online Information

EFFICIENCY

• Written and telephone inquiries dropped 19%.

• Queues at information counters became shorter.

• More human resources and time available for other tasks

Online statistics www.supersociedades.gov.co

Central government agencies: 201 Total number of central government formalities handled:2,293

Formalities that will be provided online: 980 Formalities currently available online: 672 (68.5%) Formalities available on-line, in addition to those noted

above: 51

Stage 2: Online services and formalities

ONLINE SERVICES

Stage 2: Online services and formalities

ONLINE SERVICES Central government agencies: 201

Total number of central government formalities handled: 470Services currently available online: 379 (80.6%)Services available on-line, in addition to those noted

above: 97

EFFICIENCY

• Time to process formalities reduced from 5 days to 4 hours

• Fewer human resources and less time needed to run SINIC

INFORMATION REGISTRY AT THE NATIONAL

CULTURAL INFORMATION SYSTEM –

SINICwww.mincultura.gov.co

Stage 2: Online services and formalities

Stage 2: Online services and formalitiesFase 2: Trámites y servicios en línea

Online tax return for large contributors www.dian.gov.co

EFFICIENCY

• Before, it took DIAN employees more than a year to enter information from forms. Now, the entity has tax-related information no later than one day after it is sent by the taxpayer

• The institution’s image has improved.

Stage 2: Online services and formalities

Request for appointments with an

oncologistwww.hospitalmilitar.gov.co

SERVICE

• Patients no longer need to go to the hospital or wait in long lines to schedule an appointment with an oncologist.

• The institution’s image has improved.

Admissions registrations on the

Internet www.unal.edu.co

ECONOMICS

• Students may register for the admissions examinations and receive confirmation of date and location of the exam anywhere in the country.

• Savings for the University: fewer resources and less paper needed to process admission requests

• Candidates can take the admissions exam without paying for “courses.”

Stage 2: Online services and formalities

Stage 2: Online services and formalities

National Information System for Higher Learning - SNIES www.icfes.gov.co

COMMUNICATION

• Candidates can confirm whether a particular institution or academic program is approved by the Colombian Institute for the Promotion of Higher Learning (ICFES)

• ICFES spends less time answering queries on the telephone

Stage 3: Online Procurement

By June 30, agency websites will publish:

• Draft terms of reference or tender documents • Tender documents, terms of reference, or tender invitations

• Procurement plans

• Clarification of tender documents, terms of reference, or tender invitations

• Deadline for delivery of proposals• Bid assessment results• Results of consultations with CISE• Award Decision• Contract and formalities• Termination of contract

Stage 3: Online Procurement

Online procurement www.mincomunicaciones.gov.co

TRANSPARENCY

• In order to ensure transparency in public bids, persons interested in participating, as well as civil society in general, may access information on the process.

• Government can procure products and services at better prices and reduce the time needed for the procurement process, while cutting costs, streamliing decisions, and obtaining added value. The electronic procurement process also furthers equal opportunities by increasing the pool of State suppliers, which, in turn, fosters competitiveness and job creation.

Thank you