Server utilization is typically around 10-15% of capacity
Replacing hardware is difficult and has significant risk
SSCS can protect your investment
We are know primarily for break-fix services
We also provide remote monitoringand error notification
Equipment relocation
Server decommissioning
Technical support and system administration
SSCS is where you are
Service for all major OEM servers, storage, LAN devices and other critical peripherals within
your data centers and remote locations
IBM, HP, Cisco, DELL
SSCS sets the standard
for Response Based Maintenance
Skilled andexperienced staff
On-site 24x7/365
Dedicated Service Delivery Manager
Mission Critical Operation
HyperCare Same Day 7x24 (2-hr response)Mission Critical Same Day 7x24 (4-hr response)Critical Same Day 5x9 (4-hr response)Premium 5x9 (next business day response)Shared Parts Only
SSCS gives you the flexibility to makeon the fly changes to your SLA
• ADD• REMOVE• CHANGE• SLA Modifications
Reduce Operating Costs
by 30% or more
Consolidation of support to one point of contact
Chevron
Canon
General Motors
Shell
Raytheon
Toyota
SSCS provides keys to success in a non-obsolete landscape