Sr. Quality Assurance Analyst (MD) 02-08

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Daniel R. Orr Curriculum Vitae 1 Rock Creek Ct. Apt. 1A Baltimore, Maryland 21234 Cellular: (410) 370-1564 Email: [email protected] Objective Senior Software Quality Assurance (SQA) Lead/Manager responsible for performing all aspects of coordinating and managing the company’s/project’s SQA processes. These processes including test planning, test case development and execution, and test reporting. Facilitate establishing/updating Company standards, policies and procedures which adhere to and in support of corporate goals and objectives. Work with established program/project teams to lead them in preparing documentation and deliverables resulting successful on- time delivery which provide a positive return on investment. Lead reviews and audits on products and processes in accordance with requirements and standards, policies, and procedures. Meet with clients on a regular basis to ensure open communication and requirements understanding. Document and report project progress IAW Project Management procedures. Work with everyone on the team to assure open communications throughout the project lifecycle. Abilities 1. 30 years+ experience in all aspects of Software Quality Assurance, including test planning, executing and reporting 2. build and monitor test systems (computer, networking, and database) to assure all are created to meet customer’s needs 3. Develop test processes/procedures to ensure the product meets requirements. 4. Project Management, Database Administration, Systems Analysis and Integration, and Networking and Telecommunications certified. 5. Able to ensure that products are delivered on time, within budget, and with desired scope and quality. 6. Understand CMMI for development principles and practices which enable improvement Key Skills Basic Programs: Windows XP, 7, 8, and 10, Microsoft Office Suite (2003,2007 and 365) including Visio and Project, Specific Software: Selenium’s IDE and WebDriver, HP’s Quality Center, Rational Tool Suite, Mercury’s Winrunner/Loadrunner toolset, MS SQL Server, Visual Basic (.net), ASP.Net, Wired/Wireless Networking, SoapUI Pro Certifications: PMI Project Management, Database Design, Networking and Telecommunications, and Software Development/Implementation

Transcript of Sr. Quality Assurance Analyst (MD) 02-08

Page 1: Sr. Quality Assurance Analyst (MD) 02-08

Daniel R. Orr Curriculum Vitae 1 Rock Creek Ct. Apt. 1A

Baltimore, Maryland 21234Cellular: (410) 370-1564Email: [email protected]

Objective Senior Software Quality Assurance (SQA) Lead/Manager responsible for performing all aspects of coordinating and managing the company’s/project’s SQA processes. These processes including test planning, test case development and execution, and test reporting. Facilitate establishing/updating Company standards, policies and procedures which adhere to and in support of corporate goals and objectives. Work with established program/project teams to lead them in preparing documentation and deliverables resulting successful on-time delivery which provide a positive return on investment. Lead reviews and audits on products and processes in accordance with requirements and standards, policies, and procedures. Meet with clients on a regular basis to ensure open communication and requirements understanding. Document and report project progress IAW Project Management procedures. Work with everyone on the team to assure open communications throughout the project lifecycle.

Abilities 1. 30 years+ experience in all aspects of Software Quality Assurance, including

test planning, executing and reporting2. build and monitor test systems (computer, networking, and database) to

assure all are created to meet customer’s needs3. Develop test processes/procedures to ensure the product meets

requirements.4. Project Management, Database Administration, Systems Analysis and

Integration, and Networking and Telecommunications certified.5. Able to ensure that products are delivered on time, within budget, and with

desired scope and quality.6. Understand CMMI for development principles and practices which enable

improvement

Key SkillsBasic Programs: Windows XP, 7, 8, and 10, Microsoft Office Suite (2003,2007 and

365) including Visio and Project, Specific Software: Selenium’s IDE and WebDriver, HP’s Quality Center, Rational Tool

Suite, Mercury’s Winrunner/Loadrunner toolset, MS SQL Server, Visual Basic (.net), ASP.Net, Wired/Wireless Networking, SoapUI Pro

Certifications: PMI Project Management, Database Design, Networking and Telecommunications, and Software Development/Implementation

Education

Masters in Information Technology Management (2008) Colorado Technical University Online Colorado Springs, Colo.

BS in Computer Science (Math minor) (1983) Pennsylvania State University State College, PA

High School Diploma: Advanced Group California High School California, PA

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Acquired Skill Sets

Applied VS Skill Sets Design Development ManagementSoftware Quality Management

Monitor requirements definition process to ensure testability, understandability, and deliverability. Ensure all interfaces between components are identified and are testable. Identify quality standards, policies, and procedures applicable to projects. Establish working relationship with customer and project team that promotes teamwork.

Develop test plans, test procedures, and test cases (including expected results) based on defined requirements and following defined processes. Provide special emphasis on component integration. Conduct audits, as required based on project-specific objectives

Perform tests. Identify and report defects. Lead defect review meetings. Ensure development processes adhere to project-adopted policies and procedures. Maintain standards compliance. Manage/direct project configuration management processes. Provide reports to project team, customer and quality team with information on defects identified/corrected, process improvement recommendations and team integrity.

Database Design Identified/defined requirements for a distributed database system in support of a fictitious package distribution system

Identified both hardware and software components supporting design. Design implemented in Database Warehouse format

Lead team of engineers, both quality and development to ensure that the product met customer requirements and would be delivered as specified

Network Design Identified/defined requirements for a network system for a fictitious school district. Included LAN, WAN, and wireless hardware and software requirements

Worked with team of developers to ensure that the requirement were met at that the system could be managed from a central location

Provided leadership and guidance working with both school faculty and IT personnel to ensure effective design implementation. Delivered project on time, with budget and with desired scope and quality.

System Analysis and Integration

Worked with customer and project team to identify requirements, effective design, and deployment capabilities

Used Rapid Application Development processes (Agile programming) to ensure the product would be delivered in the short timeframe required by the customer

Used MS Project to identify tasks, monitor schedule and costs, assign personnel effectively and reported progress to senior management on a timely or as needed basis.

Project Management

Developed project charters. Lead project team to estimate project scope, timeline, cost, schedule, and resources. Identified project risks.

Created project work breakdown structures. Interviewed prospective team members. Created communication interface between project and client.

Monitored project progress including cost, schedule and scope. Worked issues as they occurred. Worked with customer and project team to ensure project was delivered “on time, within budget, and with desired scope and quality.”

Prior Employment

2/2015 – Present Element Corporation Baltimore, MarylandPlanned, developed, and tested software for the company’s new fleet management system with specific focus on fuel and maintenance transaction exception handling and reporting. Coordinated with Business Analysts, Database Administrators, and Software Developers to ensure requirements were clear and testable. Used HP’s Application Lifecycle Management software to enter, track, and maintain test cases, defects and requirements. Analyzed requirements to develop more effective and efficient testing methods. Wrote SQL-based queries to complement my testing process. Facilitated test planning sessions. Mentored junior test analysts. Learned Selenium’s IDE and WebDriver to assist in test automation.

4/2013 – 12/2013 Quality Software Solutions Inc. Baltimore, MarylandTest lead during development and testing of the software for the Affordable Care Act (ACA). Responsible for designing, developing and executing Service-oriented-architecture (SOA) testing between all of the Federal Agencies (IRS, SSA, DHS, VHA, Medicare, DMDC, OPM,

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Equifax, Experian, Peace Corps, and Symantec) to ensure services, respective to each agency provided accurate and dependable responses based on service requests. Worked with Senior IT Managers at each Agency to coordinate, communicate, and conduct required testing.

8/2011 - 2/20124/2012-2/2013 2 Contractor positions (Prometric), Baltimore Maryland

Responsible for testing on-line test delivery systems to ensure exam delivery, completion and result certification. Also responsible for reviewing requirements, writing test scenarios/cases for projects involving delivery of electronic exams for various clients across the word. Also responsible for implementing the test scenarios/cases, writing defects, identifying root cause and revalidating via regression testing. Worked with management to establish standardized processes for enabling data masking of personal sensitive data to be used across projects. Provided IT support where necessary.

11/2010-12/2010 Test Lead, IT QA Department, Corning GlassWorked with three different project teams to lead the test effort, from developing testing strategy/approach, through collecting and documenting defect metrics in HP’s Quality Center. Met with Project Leadership teams to assist with proper testing methods and philosophy. Converted Business Analysts decisions/definitions into useable/documentable/testable requirements. Established QA processes which promoted efficiencies and effectiveness.

5/2010-9/2010 Test Coordinator (M&T Bank), John Berry Consulting, Responsible for leading the test planning, setup, coordination, and consultation of the testing effort on a multi-year, multi-million dollar banking project. Instructed Business Analysts, Quality Assurance and Test, and Project Management on testing best practices, including preparation and execution. Lead project quality teams assisting with requirements gathering including business, performance, capacity and integration, including communications (interfaces). Provided Business Analysts and Quality Assurance teams with coordinated Test plan development. Developed the project timeline as related to the test effort, identifying the testing critical path. Assisted with selection of the project’s defect tracking and reporting tool to ensure commonality between and among the testing groups. Reported to Senior Management (Project and Business) on test planning efforts and results.

4/2008-6/2008 Lead Test Engineer, (Excellus BC/BS) TEKSystems, Responsible for leading the test process: preparation, setup, and execution for 2 client projects, part of a 7 project, 5 year Transformation project. Worked with project teams to assist with individual project requirements development including business, database and interproject communications (interfaces). Assisted with development of database schema/models. Developed test strategies, test data model that identifies expected results for use during actual testing. Created test plans, test cases, and provide test reports. Performed data analysis. Identify and report defects. Developed plans to manage the entire testing process. Ensured accuracy of clinical data/structures and models. Report to Senior Management on test progress and results.

9/2007-4/2008 Software Quality Engineer, Carestream Health Rochester, NY, Responsible for Clinical Database test preparation, setup, and execution for client’s Clinical database. Worked with developers in creating effective data models, schema, and programs to ensure accurate program data interfaces. Used standards, policies and procedures to ensure interface effectiveness while maintaining data integrity. Created test plans, test

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cases, and provide test reports. Identified and reported defects. Managed the testing process. Performed data analysis to ensure accuracy of clinical data. Reported to Senior Management on test progress and results. Conducted testing on the tools used to insert/extract data into database. Ensured database data accuracy per documentation/requirements/standards.

4/2007-9/2007 Software Quality Engineer, Eastman Kodak, Rochester, NY, Responsible for Test preparation, setup (hardware and software), and execution for client’s e-commerce website. Created test plans, test cases, and provide test reports. Identify and report defects. Managed the testing process. Ensured accuracy of website information, web navigation, and accurate integration between client data collection and server database. Reported to Senior Management on test progress and results. Conducted load testing on the project’s servers using Mercury’s Loadrunner performance tester to ensure project servers were capable of handling the load defined in project documentation/requirements. Ensure that the data model used effectively handled data as required by customer. Act as representative for Voice of the Customer.

1/1994-4/2007 Multiple contractor jobs Working in both Software Engineering and Manufacturing environments primarily in Quality Assurance and Process Improvement. Six years working for Eastman Kodak as a Software Quality Engineer/Manager. Worked with software engineers developing and setting up network, computer, and database systems in support of a successful $2M client-server R&D project. Four years working as a contractor for multiple clients leading teams and performing CMM-based appraisals comparing software engineering processes of major DoD contractors against the key practices of the Software Engineering Institute’s Capability Maturity Model for Software.

9/1971-12/1993 U.S. Air Force (Retired)Worked with Software Engineering Institute in developing the Software Capability Evaluation and the Capability Maturity Model Appraisal methodology. Conducted multiple appraisals at all maturity levels, including 1 at Motorola for Level 5. Software Quality Manager for the A.F. Operational Test and Evaluations Center on a $3B Radar System, developed by General Electric, and responsible for ensuring all software met established requirements.