Spot On Peer Recognition Program

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DRIVING HOME EXCELLENCE www.mayfieldcollisioncenter .com Peer Recognition Program April 2014

description

Nothing is more powerful than a peer recognition program to encourage good performance and recognize those little things that only co-workers witness. This PowerPoint outlines the basic program structure of peer recognition program that was implemented about a year about at Mayfield Collision Centers.

Transcript of Spot On Peer Recognition Program

Page 2: Spot On Peer Recognition Program

Program Goals• Encourage and recognize positive

behaviors among team members• Increase Trust, build positive

relationships among team members

• Create peer to peer recognition opportunities

• Increase creativity and innovation• Inspire passion, boost performance

DRIVING HOME EXCELLENCE www.mayfieldcollisioncenter.com

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What behaviors are recognized?

• Behaviors linked to MCC’s core values:– Quality, on time every time– Going the extra mile for a customer or a co-worker– A good idea– Process improvement– Creating a win-win– Turning a negative into a positive– Supports primary goal - creating long-term sustainable

profit for MCC

DRIVING HOME EXCELLENCE www.mayfieldcollisioncenter.com

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Recognition Process

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Nomination Form

Completed

• Turned into Location Leader

Behavior Recognized

• Production Meeting

• EFC

Monthly Prize

Drawing

• Each Shop• $50.00 Nominee• $25.00 Nominator (2)• 1 Nominee drawn for

premier parking spot

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Nomination Form

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Awarded To:

Action Observed

Caught you doing the right thing!

Nominated by: Date:

Nomination forms will be printed on scratch pads and located throughout the office areas.

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Monthly Prize Drawings

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Employees who are recognized Employees who nominate others

Weekly: $25 Cash prize Random monthly drawing for $25 VISA Card

Monthly: Entered into a random drawing for $50 cash prize

Share recognition with the peer they nominated (nominated by….)

Annual prize drawing of all past winners - TBD

Annual prize drawing of all past nominators - TBD

Each MCC Location would have a separate prize drawings