Special events director
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Dana Ray 4674 Oberle Court LaVerne, CA. 91750 951-640-1020 [email protected] PROFILE With over 20 years of professional customer service experience, I have developed a comprehensive background in creating, planning and executing special events. Intricate attention to detail and strong communication skills to ensure the development of exquisite, flawless events. Exhibit exceptional communication skills in areas of logistics, presentation, problem solving and multitasking to manage numerous events simultaneously. Developed Skills include: Staff Training and Team Building, Product Purchasing, Quality Assurance, Safety and Sanitation Management, Strong Interpersonal Skills, IT and Social Networking Skills. Strong Organizational Skills EDUCATION Le Cordon Bleu College of Culinary Arts — Graduated 2013 Associates of Occupational Studies EXPERIENCE Food and Beverage Assistant/ Operations and Banquet Manager 2015-present Mountain Meadows Golf Course Pomona, CA • Work directly with the Food and Beverage Director, Executive Chef and Special Event Sales to plan, organize and execute major special events including, wedding ceremonies and dinner receptions, awards banquets, Taste of Pomona, bridal shows, golf and other sports tournaments and banquets, luncheons and corporate holiday parties. • Responsible for the hiring, training, scheduling and managing of banquet staff to ensure efficiency, professionalism and the highest standard of service. • Establish and maintain vendor relationships. Collaborate with vendors to create an appropriate atmosphere for each individual event. • On-site to manage lay-out, décor, lighting, AV needs, menu and set-up at time of event. • Responsible for executing all contracts in conjunction with Legal Department. • Communicate and follow through on all guests’ concerns and or changes to ensure all logistics are handled before event date. • Attend weekly management, budget and banquet event order meetings. Brainstorm with General Manager and corporate executives to implement innovative ideas. • Manage intricate details for all special events including, guest list, invitations/tickets, accommodations and transportation for special guest, reserved seating, crowd control, special dietary request.
Transcript of Special events director
Dana Ray
4674 Oberle Court LaVerne, CA. 91750
951-640-1020 [email protected]
PROFILE With over 20 years of professional customer service experience, I have developed a comprehensive background in creating, planning and executing special events. Intricate attention to detail and strong communication skills to ensure the development of exquisite, flawless events. Exhibit exceptional communication skills in areas of logistics, presentation, problem solving and multitasking to manage numerous events simultaneously.
Developed Skills include: Staff Training and Team Building, Product Purchasing, Quality Assurance, Safety and Sanitation Management, Strong Interpersonal Skills, IT and Social Networking Skills. Strong Organizational Skills
EDUCATION Le Cordon Bleu College of Culinary Arts — Graduated 2013 Associates of Occupational Studies
!EXPERIENCE Food and Beverage Assistant/ Operations and Banquet Manager 2015-present Mountain Meadows Golf Course Pomona, CA !• Work directly with the Food and Beverage Director, Executive Chef and Special Event
Sales to plan, organize and execute major special events including, wedding ceremonies and dinner receptions, awards banquets, Taste of Pomona, bridal shows, golf and other sports tournaments and banquets, luncheons and corporate holiday parties.
• Responsible for the hiring, training, scheduling and managing of banquet staff to ensure efficiency, professionalism and the highest standard of service.
• Establish and maintain vendor relationships. Collaborate with vendors to create an appropriate atmosphere for each individual event.
• On-site to manage lay-out, décor, lighting, AV needs, menu and set-up at time of event. • Responsible for executing all contracts in conjunction with Legal Department. • Communicate and follow through on all guests’ concerns and or changes to ensure all
logistics are handled before event date. • Attend weekly management, budget and banquet event order meetings. Brainstorm
with General Manager and corporate executives to implement innovative ideas. • Manage intricate details for all special events including, guest list, invitations/tickets,
accommodations and transportation for special guest, reserved seating, crowd control, special dietary request.
Catering Banquet Event Manager Kilroy’s Hope Cafe and Catering 2013-2015 !• Oversee all administrative and operational aspects of preparing and serving weddings
and other social events. • Prepare and manage BEOs to client specifications including auto-visual requirements. • In conjunction with executive chef, suggests and assist guest with planning banquet
menus. • Arrange for printing of menus, ordering decor, entertainment and other special request.
Inspects finished arrangements for quality assurance. • Present at event from beginning to end to oversee the greeting and servicing of every
guest. • Maintain present, past and potential client resources and relationships. • Anticipate, negotiate, influence and up sale event space and additional necessities. • Serve as liaison between kitchen, service and management teams. !Catering Assistant DJ Seals Catering 2013-2015 Annual Calabasas/Malibu Food and Wine Festival • Meet with the catering and operations teams regarding details for upcoming events.
including event logistics, food presentation, and arrival, delivery and departure timelines.
• Prepare, transport and support set-up for catered meals at various event locations. !Catering J’s Favorites Catering and Event Planning — 2008-2013 Chaffey Community College Annual Student-Teacher Mentor Dinner !• Direct contact for guest to plan banquet/buffet menus and all other details for
weddings, private and corporate events. • Obtain and maintain vendor relationships and conduct customer follow-up and special
offerings. • Train and manage on-call staff. • Serve as liaison between kitchen, service and management staff. • Prepare and safely transport catered meals to event locations. ! CERTIFICATIONS
NEHA 2013— 2018
Certified Professional Food Manager (Food Service and Sanitation)
First Aid Certification
Certified Bartender !!REFERENCES AVAILABLE UPON REQUEST
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