Speakers: Steve Marsh Ezequiel López Pareja, · Operations Process - eTOM. ... Business Process...
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Speakers: Steve Marsh, North America CTO Ezequiel López Pareja, Product Architect Moderator: Ramón López, CMO
Transcript of Speakers: Steve Marsh Ezequiel López Pareja, · Operations Process - eTOM. ... Business Process...
Speakers: Steve Marsh, North America CTO
Ezequiel López Pareja, Product Architect
Moderator: Ramón López, CMO
Recap “Orchestration Projects – Lessons Learned”
Interlocks / Alignment
Orchestration Overview
DIA Over GPON Installation and Provisioning Video
Symphonica Introduction
Symphonica Under the Hood Demo
Q&A
Next Steps
Agenda
Remember to Submit Your Questions for the Q&A
Call to Action
“Digital Innovation is the Key to Survival”
Orchestration ProjectsLessons Learned
Why – Industry Trends, Objectives, Enablers, Drivers
Critical Success Factors & Must dos
Comprehensive Considerations
(Processes, Architecture & Platforms, People)
Intraway’s Orchestration Solution & Approach
2 Keys - Interlocks / Alignment
Lessons Learned - Adding Orchestration to Multi-Vendor Network
In our last webinar, we discussed:
Poll Question Last Webinar
Integrations and Interlocks
1. Complete Service Order2. EPC (Enterprise Product Catalog)3. Inventory 4. Workforce Management
5. Billing (Billers Middleware)6. Technology Connectors7. Lifecycle Support & Assurance
CXO Sponsorship Required
Cross Functional Alignment Required
Alignment to Parallel Corporate Initiatives
Customer Centric
Governance Updated - Principles, Metrics
Recognize the impact of change
Alignment & Governance
POLL QUESTION #1
OrchestrationOverview
Definition of Orchestration and LSO
Orchestration is the automated arrangement, coordination, and management of computer systems,
middleware, and services. It defines the policies and service levels through automated workflows,
provisioning, and change management. This creates an application-aligned infrastructure that can be
scaled up or down based on the needs of each application. Orchestration also provides centralized
management of the resource pool.
LSO (Lifecycle Service Orchestration) is the set of MEF-defined specifications enabling standardized
service orchestration based on standardized lifecycles of end-to-end connectivity services across one
or more network service domains. LSO, in combination with SDN and NFV, is designed to enable the
Third Network vision (Dynamic Services & Self-Serve).
LSO Functions (MEF 55): Service Design, Order Fulfillment and Service Control, Service Testing,
Service Problem Management, Service Quality Management, Billing and Usage Management, Security,
Policy-based Management, Customer Management, Partner Management.
Operations Process - eTOM
Overview and Context
Where Orchestration Happens
DIA Over GPONInstallation and
Provisioning Video
POLL QUESTION #2
Symphonica Under the Hood
Service Ordering API
Service Catalog
BPM Engine
Connector Studio
Fallout
Management Apps
Technician App
Symphonica “Under the Hood”
Business Process Framework (eTOM) 14.0
Symphonica High Level Architecture
Billing Billing
CRM OM
Other
NOC CSR
Support Sales
Other
SOAP / RESTInterface
Batch / Bulk Interface
Service Catalog and Service Inventory
SubscriberManagement
System
TX Monitoring and Fallout Mgmt.
Reporting, Statisticsand Dashboards
Technician App
Decompositionand Orchestration
BPM-based Service Order Mgmt.
Transaction Handlingand Command
Processing
Connector DesignFramework
Oracle RAC(Extensible Datamodel)
Network Connectors
DOCSIS DeviceManagement
Policy Control & AAA
Routers & Switches
Soft switch & App. Server
CAS &Middleware
OLT & DSLAM NMS
INTRAWAY SYMPHONICA
SERVICE PROVIDER
HTTP
OPERATION USERS
SNMP CLI TL1 NETCONF LDAP FTP SQL
Ru
le E
ng
ine
Co
nfi
gu
rati
on
Ma
na
ge
r
Au
dit
an
d T
rac
e
EXISTING SYSTEMS
CONNECTIVITY
Devices
NORTHBOUND INTERFACE MANAGEMENT APPLICATIONS
MQ
MQWORKFLOW ENGINE PROVISIONING ENGINE CENTRALIZED DATABASE
NETWORK
1 3
4 5
62 7
Symphonica Key Features
• Single Interface to Northbound Systems –
BSS/CRM/Self-Care Portal
• A Real‐Time, Catalog‐Driven BPM‐Based
Workflow Engine
• Highly Configurable & Customizable
Solution
• Connector Design Studio to build or modify
own system or network connectors
• Off-The-Shelf Connector for Multiple
Common MSO Network Elements
• Stateful design – service and network
element aware
• Real‐time and asynchronous order
processing
• Automatic rollback and fallout
management
• Founded following the principles of SOA
and the guidelines from the industry
standard Frameworx from TM Forum
POLL QUESTION #3
Q&A
Agility & Flexibility
Consultative Partner & Tailored Solutions
Approach – Discovery, Roadmap, Transformation Planning, Deployment & Lifecycle Support
Support – Physical & Virtual, Legacy/Proprietary & Open Standards, Brownfield & Greenfield
Configuration/Customization, Service Models
Experience
Aligned with Industry Standards & SDOs
Business Model Flexibility
Why Intraway
Next Steps and Actions
www.intraway.com/OrchestrationToolkit
Orchestration Toolkit
o Lessons Learned: Adding Orchestration to Multi-vendor Networks Webinar Recording
o The Ultimate Guide for Lifecycle Service Orchestration Project Success
o Light Reading Video The Timing is Right for Service Orchestration
o And much more!
Steve MarshNorth America CTO
Ezequiel López ParejaProduct Architect
Ramón LópezCMO
Contact Us
THANK YOU FOR JOINING US!
www.intraway.com
