South Yorkshire Region Excellence Centre

Joanne Barrott and Max Miah Project Team April 2018

Aims

• The Excellence Centre exists to support the care and support staff (CaSS) in all South Yorkshire and Bassetlaw’s health and social care organisations

• It acts as a central point of contact for education and training of our unregistered workforce

• Focuses on those hard to reach workforce in small and medium employers

AIMS

• To be committed to partnership working and building strong collaborations between training providers and health and social care employers from the public, independent and voluntary sectors

• To co-ordinate and develop apprenticeships, future workforce and activities to support the unregistered workforce

• To promote innovation in education and sharing learning resources

The priorities are aligned with the SYB

Integrated Care System

How SYREC Functions

ECHO New initiatives

Faculty of Advanced Practice

and Advanced Training Practice

HEE ICS

LWAB

Management Group Project team

Stakeholders

SYREC

Partners include

* Social Care

* Local Authority

* Community Health Services

* Primary Care

* NHS Foundation Trusts

* YAS

* Hospices

* Health Education England

* Private, Voluntary & Independent Sector

* Schools, Colleges & Universities * Skills for Care * Skills for Health

* Department for Work Pensions * Faculty of Advanced Practice * Advanced Training Practice

* Integrated Care System

* LWAB

Across the South Yorkshire and Bassetlaw ICS

Work-streams to address the priorities:

• Apprenticeships

• Care Certificate

• Specific care pathways across health and social care

• Primary Care Transformation

• Development of CaSS

• Future Workforce

• Quality Assurance

SYREC Priorities

1. Improving access to quality assured training for CaSS

2. Develop a communication hub

3. Identify where there are gaps in training provision and rectify or develop new training provision • Care Certificate

• Primary Care

• Widening participation

1. Preferred providers with quality assurance

2. Funding secured to develop in-house and link with NSAH & ELearning for health

3. Stakeholder engagement to identify WANs

SYREC Priorities

4. Increase the numbers of apprenticeships

5. Promote care as a career of choice for the future workforce

4. Undertaking a TNA and secured funding for a project manager position to work with partners

5. Funding secured for a project team to address widening participation & future workforce, linking with the apprenticeship work

Impact of SYREC achievements

Access to all work-stream products for all stakeholders:

• Care Certificate – assessor standards/validated programme/register of candidates/trainers/assessors

• Apprenticeships – standardised commitment statement/standardisation of rules, eligibility, differences, procurement and contracts avoiding duplication of effort

• Future workforce – local and regional widening participation successes

• Quality Mark - Quality assurance profiling and assessing of all SYREC registered training providers

Financial benefits:

• Support for funding bids – success with 75% of bid submissions

• Information of all new initiatives/how to access/costs

• Quality assurance framework and support to attain a quality standard

Future Plans

Co-ordination for the following:

• Trainee nurse associates

• Central location with ECHO, ATP and FAP

• Website development linked to Elearning for health

• Apprenticeships

• ECHO – expansion with train the trainer model

• Future workforce/widening participation

• Any innovations that would benefit from working at scale

The West Yorkshire and Harrogate Excellence Centre

Alison Ackew

Tweet us at @wyhexcellence

What?

A Cross Organisational HUB

& Network

Hosted by NHS Trusts - LTHT & BDcFT

Valued &”driven” by members

Adds value to the health and care system

Part of a national network of Excellence Centres (NSAH)

“Working in Partnership to deliver a skilled and knowledgeable support staff workforce”

Primary Care

Apprenticeships Shared

Resources

Talent Pipeline Career Development

Integrated Working

Priorities

Skills Development Opportunities

High quality VFM & widely accessible training provision

Sustainability for the future

Whole Workforce system wide

approach

What’s on offer ? Benefits of membership &

opportunities

CPD & Networking Events

Access to fully funded training

Share best practice

Access to cross organisational

Employer Network

Access to collaboratively commissioned Apprenticeship

Programmes

Influence local & national

policies/service re-design

Share success & highlight

contribution of the support unregistered

workforce

Publicise Training

Joint initiatives & Successes

Business Admin L2 & 3

CIPD L3 & 5

IT Clinical Healthcare

Support L2 & 3

Humber Coast and Vale

Excellence Centre

17th April 2018

Workforce and Integration

Who we are Skills for Care is the employer-led leadership and workforce

development body for adult social care In England

Trusted delivery partner for the social care sector, on behalf of

government

Providing support and practical tools to help organisations recruit,

develop and lead their workforce

By working with employers and sharing best practice, we help raise

quality and standards across the whole sector and ensure dignity and

respect are at the heart of service delivery.

We deliver outcomes that have a measurable, positive

impact on the lives of all those who need care and support.

We ensure value for money for the taxpayer, through

efficient and effective stewardship of public money.

We encourage innovative thinking that enables the

workforce to provide better, whole person care to those in

need.

We work in partnership with others, to ensure the whole

workforce offer is more joined-up and relevant.

Our values

Social Care is not just working with older people it includes supporting

people who need care and support from 18 years of age who may have a

• Physical disability

• Learning disability

• Mental Health issue

• Substance misuse issue

• Visual impairment

• Hearing impairment

• Become an older person in need of care or support

• Combination of the above

What is Adult Social Care?

Jobs within Social Care

Direct care roles

Management roles

Other social care support roles

Regulated professional roles

Ancillary roles

Activities Worker Team Leader Housing Support Officer

Social Worker Cook and kitchen assistant

Care Worker Supervisor Volunteer Coordinator Occupational Therapist

Housekeeper or domestic worker

Personal Assistant Manager Social Care Prescriber Complimentary Therapist

Driver or transport manager

Rehabilitation Worker Specialist Coordinator e.g. Autism, Dementia

End of Life

Administration including HR, Finance

and Marketing

Nurse (including nurse associates)

Maintenance

Advocacy Worker Employment Advisor Counsellor

Volunteer Welfare Rights Worker

Trainer or Assessor

We know the health and social care landscape

39,500 places that offer

care and support in

England.

19,300 organisations in

England

1.43 million workers

We know from our data there are 1.43 million people working in social

care and 19,300 organisations providing or organising adult social care

in England

Our team of expert analysts write and publish a wide range of reports

about the adult social care workforce in England.

We deliver research that provide evidence to inform decision making at

strategic level as well as operationally.

We know the health and social care landscape

• Humber Cost and Vale have 639 CQC registered adult Social Care providers. 453 of which are

residential services and 186 are non residential

• In Yorkshire and the Humber staff turnover rates and vacancy rates are at 28% (34,000) and 5.3%

respectively and have risen over last 12 months. For HCV these range from 23%-31% and 3.6% -

6%. We have 1750 vacancies at any one time.

• Humber Coast and Vale have an experienced social care workforce with between 62%-75% of

workers having 3 or more years experience and the average worker having worked in social care for

between 5.9 years to 9.2 years.

• 34.1% (42,000) started their roles in last 12 months

• Social Care Sector has grown by 8.1% (11.000 jobs) in Yorkshire and Humber since 2012

• We need a further 280,000 workers nationally by 2025 in England 45,000 of these in Yorkshire and

Humber an increase of 28% and a similar rise for Humber Coast and Vale

We know the health and social care landscape

Integration

Value of Integration and Inclusion

• Individuals receive care and support in the most appropriate place

• Avoid duplication of effort and training

• Provide joined up services from cradle to grave

• Respect all parties knowledge and expertise

• Save valuable resources

• Develop and maintain a quality and competent workforce

When did Government start to integrate Health and Social Care?

CQC Local System Review

We encourage all system partners to work together to:

• Create and clearly communicate a collective health and social care offer for people who live in their

area, responsive to their local needs.

• Provide a stronger focus on maintaining health and wellbeing through preventative approaches to

ensure support is available to enable people to be as independent as possible and maintain their

own health and wellbeing at home.

• Address variation within systems so that everyone has equal access to high quality service

provision when they need it.

“How well do people move through the health and social care system, with a

particular focus on the interface, and what improvements could be made?”

Integration

Can be achieved by

• Amending existing job roles

• Creating new job roles

• Developing training and education

Key aspects to consider….

Competence of staff is paramount in demonstrating and

achieving quality care (Health and Social Care Act,

Fundamental Standards, CQC key questions and KLOEs)

Some training is statutory due to legislation, e.g. Food

Safety, Moving and Handling

Some training is mandatory, as it is specified in a Contractual

Agreement with a LA or CCG, e.g. L3 Diploma

Care Certificate is expected by CQC for „new to care‟ staff

Some training requires „refreshers‟, e.g. first aid

Workforce development and ensuring competence

Ensuring staff competence

Robust workforce planning, implementation of that documented plan and

recording of activity undertaken, for:

• Induction, mentoring, regular observation of practice which is

documented and linked to supervision and appraisals

• Training organised and commissioned based on above (plus meeting

requirements of legislation, mandates, recommendations, and taking

account of your staff experience and your client needs

• Choose „training‟ wisely, avoiding unnecessary repetition / duplication

• Involvement of „experts‟ in the community, e.g. EoLC facilitator, tissue

viability, continence team

Whilst minimising expenditure…

Graduate Management Programme

• Developed in partnership between Skills for Care and NHS Leadership Academy

• Developing the next generation of managers and leaders in health and social care

• Currently seeking host organisations in social care and placements within health (open until 30th

May)

• www.skillsforcare.org.uk/hostagraduate

Contact details Yorkshire and the Humber and the North East Bradford and Calderdale Rachael Ross (part-time) rachael.ross@skillsforcare.org.uk T: 07815 429170 North Lincs & North East Lincs Fiona Macmillan (part time) fiona.macmillan@skillsforcare.org.uk T: 07967 247220

City of York and North Yorkshire

Angela Thompson

angela.thompson@skillsforcare.org.uk

T: 07813 031257 Durham, Gateshead, Hull and East Riding of Yorkshire

Peter Northrop

peter.northrop@skillsforcare.org.uk

T: 07817760387

Kirklees, Leeds and Wakefield

Jeanette Cookson

jeanette.cookson@skillsforcare.org.uk

T: 07969 762864

South Yorkshire

Zoe Thomas

zoe.thomas@skillsforcare.org.uk

T: 07792 425219

South Tyneside, North Tyneside, Newcastle, Sunderland and Northumberland.

Wendy Adams

wendy.adams@skillsforcare.org.uk

T 07823444136

Tees Valley

Karen Winspear

karen.winspear@skillsforcare.org.uk

T: 07811393012

Sally Gretton – Head of Area sally.gretton@skillsforcare.org.uk T. 07792 907588

For more information visit:

www.skillsforcare.org.uk

@sfc_yorkhumbne

Subscribe to our bi-weekly e-news by

emailing: info@skillsforcare.org.uk

Next steps:

We will:

• Collate information from today and required actions

• Review business plan based on todays feedback

• Populate the skills platform and information hub with information from today including presentation slides

• Endeavour to stay engaged and inclusive

We ask you to:

• Be inspired, stay interested, keep an eye on our website and where possible get involved

Next steps:

We will:

• Collate information from today and required actions

• Review business plan based on todays feedback

• Populate the skills platform and information hub with information from today including presentation slides

• Endeavour to stay engaged and inclusive

We ask you to:

• Be inspired, stay interested, keep an eye on our website and where possible get involved