SolutionS teSt/implementation time line 2006 -...

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Page 1: SolutionS teSt/implementation time line 2006 - 2007s3.amazonaws.com/yourguide-production-assets/products/brochure… · SolutionS teSt/implementation time line 2006 - 2007 FoR QueStionS
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SolutionS teSt/implementation time line 2006 - 2007

FoR QueStionS on HoW to DRiVe BuSineSS anD GRoWtH, tHeRe aRe pRoVen anD tuRnKeY anSWeRS: SolutionS BY QuBiCaamF.Word gets out when a center has QubicaAMF Solutions. Parents are pleased and grateful for Themed Bowling Birthday Parties; and spread the word. Bowlers like the rewards and advantages of Players Club; and tell fellow bowlers. Customers appreciate the convenience and certainty of Web Reservations; and tell their friends. And Your Lane, Your Way makes everyone’s on-lane experience incredibly entertaining; and news travels fast.QubicaAMF Solutions add greater appeal to your center, building stronger relationships with current customers while attracting new ones. They generate results, increase ROI, and start doing both the day you bring them online in your center.Questions? We have the tested, proven answers - QubicaAMF Solutions. Start growing your business today.

BuSineSS BuilDinG, tuRnKeY SolutionS. DeliVeReD.Solutions are an innovative concept, an operational model, packaged as a turnkey approach designed to generate results. Solutions include: • Systems*• Operating Procedures• Training• Marketing & Promotional Materials• Coordinated Merchandising (where applicable)• Website Showcase (to add to your website, where

applicable)• Intellectual Property Rights License (to use the

Solution methodology, design, content & logos)• Support

QuBiCaamF SolutionS paRtneRS:We have been working with our Solutions Partners over the past two years to develop and test the various Solutions, Conqueror POS, Conqueror for BOSS/XL and the many enhancements to BES and Conqueror Pro, the foundation for QubicaAMF Solutions.Our Solutions Partners have these products and Solutions installed and operating in their centers.

QuBiCaamFSolutionS paRtneRS apR 06 maY 06 Jun 06 Jul 06 auG 06 Sep 06 oCt 06 noV 06 DeC 06 Jan 07 FeB 07 maR 07 apR 07 maY 07 Jun 07 Jul 07

Lincon, NE

Naples, FL

San Antonio, TX

Margate, FL

Tampa, FL

Westminster, CO

Manheim, PA

Integrated, modular and upgradeable product and/or service offerings that enable proprietors to grow revenues or operate more efficiently, solving a business problem and improving ROI, while increasing the value of their original investment.

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S C O R I N G S Y S TE M

“QubicaAMF has given us the ability to put fun back in bowling. So many times we hear people say bowling is a dying industry … With the help of QubicaAMF we’ve been able to bring the excitement back into bowling and keep it there - with all of the Solutions that are coming out, all of the environments that are available. It keeps the bowling experience fun and changing all the time for our customer, and that’s what they really want. ”

32 * Required Systems vary depending on Solution purchased.

Dottie San Martin, General Manager, University Bowl

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tHemeD BiRtHDaY Solution

put Some CHaRaCteRS into YouR BiRtHDaY paRtieS anD WatCH BuSineSS GRoW. YoU Spoke … “If we could provide a ‘WoW!’ birthday experience and create a ‘buzz’, like no one else in the area, we could increase our birthday revenues, and more importantly, attract new customers for open play.”We DelIvereD… QubicaAMF has developed complete Themed Birthday Party Packages, from the tableware to the animation on the screen. Customers can choose from three different themes that tie to our scoring environments, Oceano, Fairy Tales or Prehistorica. They then take these characters home via the Fun Box and interactive CD given to each child … reminding them to go bowling again soon. We also provide training for staff and all of the supporting marketing and merchandising materials you need to effectively promote this program within your center.

What’S InclUDeD: Complete Center Marketing Kit (posters, banner, stand-up cut-out, promotional buttons, brochures, direct mail, bounce back coupons, MMS ads, email campaigns, Party Host Success Training Guide and a Manager’s Training and Procedures Manual), themed party supplies and tableware (napkins, cups, placemats, centerpiece), balloons, nametags, stand-up cut-outs, themed Fun Boxes for each child (interactive CD, stickers, tattoos, keychain, pencil and coloring book), Parent Survival Guide, Website Showcase, staff training (8 hours) and support (10 hours), and IPR license.SYSteMS reqUIreD: BES with Themed Birthday Software (2007 Version), Conqueror Pro 5.03.00 or higher.

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“... when we look back at what we did business-wise before Solutions ... and what we’ve done this year after doing the Themed Birthday Party Solution, our business is up in birthday parties 56% ...”

Brian cain, owner, cain’s lanes

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CuStomeR RelationSHip manaGement & loYaltY Solution

maKe BoWlinG a ReWaRDinG eXpeRienCe. anD GiVe YouR CuStomeRS an inCentiVe to Keep CominG BaCK.YoU Spoke … “I would like a program that will give our customers an incentive to keep coming back.”We DelIvereD… QubicaAMF has developed a complete Customer Relationship Management & Loyalty Solution, Players Club. Your customers can now earn points every time they visit your center. They can redeem their points for Q Cash, Best Buy gift cards or use them toward immediate gratification items with our exclusive set of themed merchandising. Track your customer’s purchasing habits, so you can better market to particular segments. This Solution includes cooperative marketing with Best Buy and ties to your website. What’S InclUDeD: Complete Center Marketing Kit (posters, direct mail, table tents, promotional buttons, brochures, MMS ads, email campaigns, enrollment kits and letters, training and procedures manual), Players Club Cards (Standard and Gold), Center Merchandising Kit, Best Buy* Kit, Website Showcase, staff training (16 hours) and support (18 hours), and IPR license.

SYSteMS reqUIreD: Conqueror Pro or Conqueror for Boss/XL 5.03.00 or higher, Frequent Bowler Software, Conqueror POS as center’s POS system, POS-specific training from scoring trainers (min 10 hours).SYSteMS StronGlY SUGGeSteD: Web Reservations and Firewall Security System, Conqueror Advanced Reservation Software, Advanced Reservation Training from scoring trainers, Web Reservation Solution (Training, Support and Marketing items).

BEST BUY™ is not affiliated with QubicaAMF. BEST BUY™ does not sponsor, endorse, approve or have any responsibility for this promotion. BEST BUY™ and the BEST BUY™ logo are trademarks of BEST BUY™ Enterprise Services, Inc.

“QubicaAMF Solutions gave us the ability to know our customers, to track what they buy, to know what they like to buy, to reward our customers, to entertain our customers … all those things allow us to present, separate and

differentiate our company from other companies and other

entertainment opportunities in our market.”

anthony perrone, ceo, pin chasers

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WeB ReSeRVationS Solution

Compete WitH otHeR enteRtainment optionS in YouR aRea BY DRiVinG ReSeRVationS online, anD to tHe DateS anD timeS You Want.YoU Spoke … “I would like to offer my customers the convenience of booking on the web with a system that is integrated with our in-house reservation software, allowing us to compete with cinemas and other entertainment options in the area.”We DelIvereD... Web Reservations links directly to your reservation system and allows bowlers to reserve their lanes online. This provides an easy way to capture your customers’ profile as they book their online reservation. Dynamic Web Reservations, an optional module, helps influence customer habits by promoting timeslots you designate. Offer web-only discounts that vary in real time based on lane availability to draw customers to your slower periods; or add premium pricing when lanes book fast. Works with Google Analytics to analyze web traffic and improve marketing effectiveness.What’S InclUDeD: Complete Center Marketing Kit (flyers, posters, MMS ads, direct mail, email campaigns, bounce back coupons, training and procedures manual), center signage, staff training (12 hours) and support (10 hours), and IPR license.

SYSteMS reqUIreD: Conqueror Pro or Conqueror for Boss/XL 5.03.00 or higher, Conqueror POS as center’s POS system, POS-specific Training from scoring trainers (min 10 hours), Web Reservations and Firewall Security System, Conqueror Advanced Reservation Software, Advanced Reservation Training from scoring trainers. SYSteMS StronGlY SUGGeSteD: Frequent Bowler Software, Frequent Bowler Software Training from scoring trainers, Players Club Solution (Training, Support and Marketing items).

“One of the solutions that we have that we’re finding great success with and is really adding to our ability to drive more revenue and new customers into the center is the Web Reservations Solution. The ability for our customers to be able to interact through our website, to see our products and services and to be able to, right there at that point in time, be able to book an experience, pay for it completely and then come to the center at that time gives us a way to reach a new group of customers in a way we’ve never been able to do before …”

kelly Wilbar, General Manager, Splitz

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BoWleR enteRtainment & maRKetinG Solution

GiVe CuStomeRS tHeiR WaY on tHe laneS anD impRoVe tHeiR eXpeRienCe.YoU Spoke … “If my customers could choose their entertainment experience every time they visit my center, or every game they bowl, they would come back more often and bowl more games...and would choose my center over the competition.”We DelIvereD... QubicaAMF developed Your Lane, Your Way to enable customers to choose their environment at the console or front desk, providing a wide variety of on-lane experiences. Your Lane, Your Way creates such a memorable experience, that customers want to come back again and play more games on each visit. What’S InclUDeD: Complete Center Marketing Kit (posters, table tents, promotional buttons, staff counter cards, training and procedures manual), Manager’s Toolbox for Success (a checklist for managers/staff members to jump start the Your Lane, Your Way program), 8 Simple Ideas for Success, System User Guide, Website Showcase, and IPR license.SYSteMS reqUIreD: Conqueror Pro 5.03.00 or higher, Bowland X or BES with YLYW software (2007 Version).

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“We rolled out YLYW, we did our marketing that came to us as part of the solution, and within no time at all it proved to us that our customers wanted to stay longer in our center because they had a choice of how their bowling experience was that day by choosing their theme…It also showed us that our customers came back more often as a result of being able to choose the environment they wanted to bowl with.”

Dottie San Martin, General Manager, University Bowl

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WoRlDWiDe HeaDQuaRteRS8100 AMF Drive - Mechanicsville, VA 23111 - USA - Tel. (804) 569-1000 - Fax: (804) 559-8650 - Toll free 1-866-460-QAMF (7263)

euRopean HeaDQuaRteRSVia della Croce Coperta, 15 - 40128 Bologna - Italy - Tel.+39 051.4192.611 - Fax +39 051.4192.602

www.qubicaamf.com - [email protected]

For a full system demo visit us at www.qubicaamf.com

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08Our customer-centric outlook and innovative track record are the big reasons for choosing QubicaAMF. As the premier provider of integrated bowling center software, systems, hardware, in-center marketing, training, operating procedures and support, QubicaAMF delivers everything you want as an owner or operator. What makes us the premier provider is simply this: we always put your business needs first. No other company has a more in-depth commitment to you and this industry. Choose Conqueror Pro and you get total management control over every operational aspect of your business, while improving customers’ experience throughout your center. Choose the Bowler Entertainment System (BES) and entertain bowlers beyond traditional scoring systems, while driving your business with a system that grows right along with you. Choose both Conqueror Pro and BES and you combine the most powerful, most integrated, most full-featured operations and entertainment tools for bowling centers on the market today - and meet all the requirements to add QubicaAMF Solutions to your center’s marketing mix. Whether you’re an owner or operator, QubicaAMF delivers everything you want and need. And, in Conqueror Pro for BOSS/XL, that includes a path to new technology. Further proof that QubicaAMF leaves no customer behind.

We liSteneD to You, WoRKeD WitH You, anD aRRiVeD at tHe VeRY anSWeRS You

aSKeD FoR – QubicaamF SolutionS.

CominG SoonWe continue to work on the development of new Solutions,

continuing QubicaAMF’s tradition of innovative products that constantly evolve to serve you better.

Integrated, modular and upgradeable product and/or service offerings that enable proprietors to grow revenues or operate more efficiently, solving a business problem and improving ROI, while increasing the value of their original investment.

So·lu·tion (n):