Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security...

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Solutions Success in Homeland Solutions Success in Homeland Security Security Tom Richey, Director, Microsoft Homeland Tom Richey, Director, Microsoft Homeland Security Security [email protected] [email protected]

Transcript of Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security...

Page 1: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Solutions Success in Homeland SecuritySolutions Success in Homeland Security

Tom Richey, Director, Microsoft Homeland Security Tom Richey, Director, Microsoft Homeland Security [email protected]@microsoft.com

Page 2: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

A National RequirementA National Requirement

““The National Response Plan (NRP) embodies The National Response Plan (NRP) embodies our nation’s commitment to the concept of one our nation’s commitment to the concept of one team, one goal – a safer and more secure team, one goal – a safer and more secure America. It gets everyone involved in response America. It gets everyone involved in response and recovery on the same page….whether that and recovery on the same page….whether that page covers terrorism or tornados or a myriad of page covers terrorism or tornados or a myriad of events in between”events in between”

Secretary Tom Ridge on the Completion of the National Response Plan, Secretary Tom Ridge on the Completion of the National Response Plan, January 11, 2005January 11, 2005

Page 3: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.
Page 4: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Total 32 Total 32 Signatories to Signatories to the National the National Response Response PlanPlan

Page 5: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

National Response Plan PurposeNational Response Plan Purpose

• Response plan incident management Response plan incident management prioritiespriorities

• Emphasis on local responseEmphasis on local response

• Timely federal response to catastrophic Timely federal response to catastrophic incidentsincidents

• Multi-agency coordination structureMulti-agency coordination structure

Page 6: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

The Department of Homeland SecurityThe Department of Homeland Security VisionVision

• DHS Vision:DHS Vision: Preserving our Freedoms, Preserving our Freedoms, protecting America… we secure our Homeland.protecting America… we secure our Homeland.

• DHS Mission:DHS Mission: We will lead the unified national We will lead the unified national effort to secure America. We will prevent and effort to secure America. We will prevent and deter terrorist attacks and protect against and deter terrorist attacks and protect against and respond to threats and hazards to the nation. We respond to threats and hazards to the nation. We will ensure safe and secure borders, welcome will ensure safe and secure borders, welcome lawful immigrants and visitors, and promote the lawful immigrants and visitors, and promote the free-flow of commerce.free-flow of commerce.

Page 7: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

““These are real threats, and the stakes for society and for economic future and national These are real threats, and the stakes for society and for economic future and national security are very high. But I think every challenge is actually an opportunity, and I believe security are very high. But I think every challenge is actually an opportunity, and I believe that this challenge is also an opportunity to invent, a challenge to innovate, and a that this challenge is also an opportunity to invent, a challenge to innovate, and a challenge to change the world, an opportunity to change the world, for the better. challenge to change the world, an opportunity to change the world, for the better. Microsoft was founded with a vision that software could do some of the most amazing Microsoft was founded with a vision that software could do some of the most amazing things and offer tremendous benefits to its users. In an era of great challenge, that things and offer tremendous benefits to its users. In an era of great challenge, that prospect, that opportunity to change the world through software is greater than ever”.prospect, that opportunity to change the world through software is greater than ever”.

Steve Ballmer, April 7Steve Ballmer, April 7thth, 2004, Washington DC, 2004, Washington DCCenter for Strategic and International StudiesCenter for Strategic and International Studies

Microsoft Commitment

Page 8: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

CommunitiesCommunities

EducationEducation

BusinessBusiness

HealthCareHealthCare

Homeland SecurityHomeland Security --------The Microsoft Public Sector View---The Microsoft Public Sector View---

StateStateGovernmentsGovernments

Counties, Counties, Cities,Cities,TownsTowns

DHSDHS

DoD /DoD /IntelligenceIntelligence

Other Federal Other Federal AgenciesAgencies

FBI, DEA, etc.FBI, DEA, etc.

Inte

rop

erab

ility

Inte

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Inte

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CitizensCitizens

We’re connecting the silo’sWe’re connecting the silo’s

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Connecting the HomelandConnecting the Homeland

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National Homeland Security PrioritiesNational Homeland Security Priorities

Microsoft’s Current Focus on Support to Homeland Security:

Goal #1: Stronger Information Sharing

Goal #5: More Prepared Communities

Goal #7: 21st Century Department

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5 -5 -

New Technologies New Technologies And ToolsAnd Tools

More Prepared More Prepared CommunitiesCommunities

Improved Customer Improved Customer Service for Service for ImmigrantsImmigrants

Interoperable Interoperable Communications Communications & Equipment & Equipment

DHS Solutions MatrixDHS Solutions Matrix

Recruit & BuildRecruit & Build ExecutionExecution

Upgrade & MigrateUpgrade & MigrateRe-Define BusinessRe-Define Business

Integrated BorderIntegrated Borderand Port Securityand Port SecuritySystems Systems

Stronger Information Stronger Information SharingSharing1 -1 -

2 -2 -

3 - 3 -

4 -4 -

6 -6 -

7 -7 - 2121stst Century Century DepartmentDepartment

44

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CommunitiesCommunities

EducationEducation

BusinessBusiness

HealthCareHealthCare

Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

StateStateGovernmentsGovernments

Counties, Counties, Cities,Cities,TownsTowns

DHSDHS

DoD /DoD /IntelligenceIntelligence

Other Federal Other Federal AgenciesAgencies

FBI, DEA, etc.FBI, DEA, etc.

Inte

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erab

ility

Inte

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CitizensCitizens

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Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

DHSDHS

DoD /DoD /IntelligenceIntelligence

Other Federal Other Federal AgenciesAgencies

FBI, DEA, etc.FBI, DEA, etc.

Microsoft Federal Counter Terrorism Support to DIA, ONI, NSA, DoDIISCoast Guard Intel Support

Microsoft Support to:DOJ - Federal Case ManagementDOE – Power Grid MonitoringDHS/HHS – BioSecurity, BioShield

Page 14: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

DHSDHS

DoD /DoD /IntelligenceIntelligence

Other Federal Other Federal AgenciesAgencies

FBI, DEA, etc.FBI, DEA, etc.

Homeland Security Goal #7 - 21st Century Department Support – One DHS Network DHS CIO “Five for ’05” InitiativesBTS- Customs TargetingTSA – Targeting and InfrastructureCoast Guard – Infrastructure and

Mission AppsIAIP – Infrastructure, DEBS, HSOCCIS – Modernization SupportJRIES Deployment

Page 15: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

CommunitiesCommunities

EducationEducation

BusinessBusiness

HealthCareHealthCare

Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

DHSDHS

DoD /DoD /IntelligenceIntelligence

Other Federal Other Federal AgenciesAgencies

FBI, DEA, etc.FBI, DEA, etc.

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CommunitiesCommunities

EducationEducation

BusinessBusiness

HealthCareHealthCare

Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

Microsoft MSN Citizenship Services

Microsoft Support to:DHS/HHS – BioSecurity, BioShieldCDCRed Cross

Student Emergency Notification SystemCampus Shield

Emergency Response & Crisis Management Grant Program awarded $27,171,000 in 2004 and will award approximately $25,000,000 in 2005

Page 17: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

CommunitiesCommunities

EducationEducation

BusinessBusiness

HealthCareHealthCare

Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

Counties, Counties, Cities,Cities,TownsTowns

StateStateGovernmentsGovernments

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Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

Counties, Counties, Cities,Cities,TownsTowns

StateStateGovernmentsGovernments

Microsoft Justice:Corrections ManagementCourt Automation Court Records ManagementCriminal Case & Inmate TrackingIntegrated JusticeJail ManagementJury Management

Urban Area Security Initiative & State Grant Program totals $4,839,839,120 in

2004 & 2005 combined

Page 19: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Microsoft Homeland Security ActivityMicrosoft Homeland Security Activity

Counties, Counties, Cities,Cities,TownsTowns

StateStateGovernmentsGovernments

Urban Area Security Initiative & State Grant Program totals $4,839,839,120 in

2004 & 2005 combined

Microsoft Public Safety:Computer Aided Dispatch Records Management Public Safety MobilityAlerts & NotificationBorder & TransportationCritical Infrastructure ProtectionCyber Security Intelligence, Crime Analysis & ForensicsAutomatic IdentificationContraband Enforcement

Page 20: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.
Page 21: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

COLCOL Tim Daniel, Tim Daniel, USA Ret.USA Ret.

Convergence CommunicationsConvergence Communications

Director of Homeland SecurityDirector of Homeland SecurityState of MissouriState of MissouriSep 2001 to Dec 2004Sep 2001 to Dec 2004

Chief, Commander’s Planning GroupChief, Commander’s Planning GroupUnited States Army Corps of EngineersUnited States Army Corps of Engineers

US Army CorpsUS Army CorpsOf EngineersOf Engineers

Army’s long range strategic plannerArmy’s long range strategic plannerDeputy Chief of Staff for Operations and PlansDeputy Chief of Staff for Operations and Plans

United States Army Brigade CommandUnited States Army Brigade Command28 years of svc28 years of svc Israel / France / TurkeyIsrael / France / Turkey

Page 22: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

E-Sponder ProgressE-Sponder Progress

• Statewide Homeland Security Enterprise Statewide Homeland Security Enterprise Portal, Missouri Homeland Security Portal, Missouri Homeland Security

• Presidential Debate, Oct 2004 Presidential Debate, Oct 2004 Washington University, St LouisWashington University, St Louis

• 2004 World Series, St. Louis2004 World Series, St. Louis

• Super Bowl XXXIX, JacksonvilleSuper Bowl XXXIX, Jacksonville

Page 23: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Relevance -Relevance -Applicability to DHS Mission PrioritiesApplicability to DHS Mission Priorities

Priority #1: Stronger Information Sharing and Priority #1: Stronger Information Sharing and Infrastructure Protection Infrastructure Protection

Priority #5: More Prepared CommunitiesPriority #5: More Prepared Communities

Page 24: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Statement of the Problem Statement of the Problem

The ProblemsThe Problems

– Homeland security stakeholders and Communities of Homeland security stakeholders and Communities of Interest are not well organized or networked Interest are not well organized or networked horizontally or vertically horizontally or vertically

– Need regionalization but this is very difficultNeed regionalization but this is very difficult

– HS business processes are under development but it HS business processes are under development but it is difficult to organize, communicate, collaborate and is difficult to organize, communicate, collaborate and measure performancemeasure performance

Page 25: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

What is E-Sponder?What is E-Sponder?

• Highly customizable software solutionHighly customizable software solution

• Foundation: Microsoft SharePoint Portal Server Foundation: Microsoft SharePoint Portal Server 2003 Collaboration Software 2003 Collaboration Software

• Browser based, easy to learn and useBrowser based, easy to learn and use

• Homeland Security focusedHomeland Security focused

• Enhances communication and collaborationEnhances communication and collaboration

Page 26: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Users of E-SponderUsers of E-Sponder

• Emergency ManagementEmergency Management• Law EnforcementLaw Enforcement• Homeland Security and UASI regionsHomeland Security and UASI regions• Health delivery systems and Public HealthHealth delivery systems and Public Health• Critical InfrastructureCritical Infrastructure• Major utility providers Major utility providers • Planners and policy makersPlanners and policy makers• Non Governmental Organizations (NGOs)Non Governmental Organizations (NGOs)• MediaMedia• Educators Educators  Role based membership

Not intended for the general public

Page 27: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Uses of E-SponderUses of E-Sponder

• Maintain situational awarenessMaintain situational awareness

• Information sharing and collaborationInformation sharing and collaboration

• Asset protection – planning and responseAsset protection – planning and response

• Emergency response and recovery – Emergency response and recovery – facilitates Incident Command System (ICS) facilitates Incident Command System (ICS) and NIMS complianceand NIMS compliance

Page 28: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Uses Uses

• Knowledge managementKnowledge management

• Push and pull communicationsPush and pull communications

• Collaboration and customized tools for Collaboration and customized tools for planning, response and recoveryplanning, response and recovery

• ““Virtual” EOC for major utility providersVirtual” EOC for major utility providers

Page 29: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Uses Uses

• Training and exercises Training and exercises

• Planning for and executing known events Planning for and executing known events such as National Special Security Events such as National Special Security Events (NSSE)(NSSE)

• Performance measurementPerformance measurement

Page 30: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Uses Uses

• Consistent message developmentConsistent message development

• Conduct of After Action ReviewsConduct of After Action Reviews

• Facilitating grant managementFacilitating grant management

• Use it every day – limited by imagination!Use it every day – limited by imagination!

Page 31: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Collaboration and Sharing Requirements Collaboration and Sharing Requirements Drive RepeatabilityDrive Repeatability

Conditions that drive repeatability for this solution …Conditions that drive repeatability for this solution …

• Weapons of Mass EffectsWeapons of Mass Effects– Likely to proliferate Likely to proliferate – Requires new approaches to public safety and well beingRequires new approaches to public safety and well being

• Terrorism will not disappearTerrorism will not disappear– Commitment to detection, deterrence and prevention Commitment to detection, deterrence and prevention – We must be VERY good to stop itWe must be VERY good to stop it

• Resources are limited and must be sharedResources are limited and must be shared

Page 32: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Repeatability Repeatability

• Messages for the pubic must be consistent and Messages for the pubic must be consistent and trustedtrusted

• Pressure to operate cheaper, faster and better Pressure to operate cheaper, faster and better

• Capabilities must be measurableCapabilities must be measurable

… … these things must be accomplished nationallythese things must be accomplished nationally

Page 33: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Return On InvestmentReturn On Investment

• Time to produce results: Almost immediateTime to produce results: Almost immediate• Cost of results to government: < $500KCost of results to government: < $500K• Scale of effort: Scalable to statewide useScale of effort: Scalable to statewide use• Reliability of Solution: ExcellentReliability of Solution: Excellent• Cost avoidance is hard to metricCost avoidance is hard to metric

– Reduced overtime for major eventsReduced overtime for major events– Reduced planning staff in major citiesReduced planning staff in major cities– Efficient production may reduce staff or provide other Efficient production may reduce staff or provide other

benefits heretofore not resourcedbenefits heretofore not resourced

Page 34: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Example Network TopologyExample Network Topology

Windows Server 2003DC, Auth and Cert Server

Windows Server 2003SQL - Datebase

Front-EndSPS 2003

Windows Server 2003

Back-EndSPS 2003

Windows Server 2003

NAS/SAN

Windows Server 2003LCS – IM & VideoExchange - Email

Legacy Systems

Server Side

Client Side

Page 35: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Solution Demonstration (optional) Solution Demonstration (optional)

Page 36: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Contact InformationContact Information

Convergence CommunicationsConvergence Communications

Tim DanielTim Daniel

[email protected]@convergencecom.com

314.786.1100 x134314.786.1100 x134

www.convergencecom.comwww.convergencecom.com

For information on E-SponderFor information on E-Sponder

www.e-sponder.comwww.e-sponder.com

Page 37: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Emergency Preparedness & ResponseEmergency Preparedness & Response

- Case Study across 20 States, Cities- Case Study across 20 States, Citiesand Federal Agencies -and Federal Agencies -

Dan DesmondDan DesmondAndrew TrickettAndrew Trickett

Page 38: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Real World Lessons Learned!Real World Lessons Learned!

""Putting in the sensors is the Putting in the sensors is the easy part. The difficult part here easy part. The difficult part here would be coordination between would be coordination between emergency response agencies emergency response agencies in the region."in the region."

- Harley Benz, U.S. Geological Survey, regarding future - Harley Benz, U.S. Geological Survey, regarding future preparedness needs after the Dec. 26, 2004 tsunami hit preparedness needs after the Dec. 26, 2004 tsunami hit south Asian countries unprotected by early warning sensors south Asian countries unprotected by early warning sensors

Page 39: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Problem Statement - BusinessProblem Statement - Business

• Mobilizing the right people through multiple Mobilizing the right people through multiple contact points – and keeping the data updatedcontact points – and keeping the data updated

• Pre-event planning and collaboration is crucial, Pre-event planning and collaboration is crucial, but difficult across agencies and levelsbut difficult across agencies and levels

• Special needs in managing “core officials” vs. Special needs in managing “core officials” vs. volunteers and other “partner groups”volunteers and other “partner groups”

• Want something that can be used in daily opsWant something that can be used in daily ops

• Different usernames and passwords for each Different usernames and passwords for each tool – major admin and user problemtool – major admin and user problem

Page 40: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Problem Statement – IT NeedsProblem Statement – IT Needs

• Can be implemented quickly, but…Can be implemented quickly, but…

• Fits into a broader IT visionFits into a broader IT vision

• Integrate-able and interoperableIntegrate-able and interoperable

• Cost-effective and leverage-ableCost-effective and leverage-able

• Secure!Secure!

• Specific Need - don’t exacerbate the Specific Need - don’t exacerbate the directory administration challenge directory administration challenge

Page 41: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Virtual Alert’s Solution PlatformVirtual Alert’s Solution Platform

• Integrated secure directory, alert, and collaborationIntegrated secure directory, alert, and collaboration

• Alerts via email, web, alpha pager, phone and faxAlerts via email, web, alpha pager, phone and fax

• Extendible directory, based on real world roles – actually Extendible directory, based on real world roles – actually reduces the enterprise directory challengereduces the enterprise directory challenge

• Special components for managing volunteers/partnersSpecial components for managing volunteers/partners

• Distributed admin and support for redundancy/ failoverDistributed admin and support for redundancy/ failover

• Rich Web Services APIsRich Web Services APIs

• Highly secure – has never been compromisedHighly secure – has never been compromised

• Productized base, but customizable solutionsProductized base, but customizable solutions

Page 42: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Virtual Alert’s Program SuccessVirtual Alert’s Program Success

• Over 20 implementations in production – jurisdictions Over 20 implementations in production – jurisdictions range from very large to smallrange from very large to small

• Has been implemented within 32 days from contractHas been implemented within 32 days from contract

• It is designed to be a leveraged asset, based on Web It is designed to be a leveraged asset, based on Web Services, Industry Standards and Federal GuidelinesServices, Industry Standards and Federal Guidelines

• It can reach back to legacy sources and deliver in It can reach back to legacy sources and deliver in multiple mediamultiple media

• Focus of project management is on the people, and their Focus of project management is on the people, and their education –large practice in training and exerciseseducation –large practice in training and exercises

• Cost effective. Very cost effective when leveragedCost effective. Very cost effective when leveraged

Page 43: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Sec

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SQL – SPS – ISASQL – SPS – ISA

BTRS v4.0BTRS v4.0

Architecture & Systems InfrastructureArchitecture & Systems Infrastructure

Server2003 – ADSServer2003 – ADS

Web Services InterfaceWeb Services Interface

.NET Framework.NET Framework

Third-Party ApplicationsThird-Party Applications

By building and extending on By building and extending on the .NET Framework, Virtual the .NET Framework, Virtual

Alert’s BTRS platform Alert’s BTRS platform provides distributed, role-provides distributed, role-

based services that are being based services that are being used by third-party used by third-party

applications and partners to applications and partners to maximize the use of the maximize the use of the

investment.investment.

Page 44: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Sec

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SQL – SPS – ISASQL – SPS – ISA

Alert – Notification Alert – Notification Collaboration – DirectoriesCollaboration – Directories

Service Oriented ArchitectureService Oriented Architecture

Server2003 – ADSServer2003 – ADS

Web Services InterfaceWeb Services Interface

.NET Framework.NET Framework

Third-Party ApplicationsThird-Party Applications

BTS – EXC – LCSBTS – EXC – LCS

vaVolunteervaVolunteerExtensions Extensions

Page 45: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Business-Focused InstancesBusiness-Focused Instances

Public Public HealthHealth

Terrorism Terrorism Task ForcesTask Forces

EmergencyEmergencyManagementManagement

Law Law EnforcementEnforcement

Office of Homeland SecurityOffice of Homeland Security

Governor / CabinetGovernor / Cabinet

National National GuardGuard

Hospitals /Hospitals /SchoolsSchools

Ag / Food Ag / Food SafetySafety

Transport / Transport / PortsPorts

CountyCounty RegionRegionCityCity

Page 46: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

How Far, How Fast!How Far, How Fast!

• Multiple Problems SolvedMultiple Problems Solved– Alerting and CollaborationAlerting and Collaboration– Volunteer Management (MRC, Citizen Corps, etc.)Volunteer Management (MRC, Citizen Corps, etc.)– Cities Readiness InitiativeCities Readiness Initiative– Hospital Capacity / Diversion Status TrackingHospital Capacity / Diversion Status Tracking– Mass Vaccination ManagementMass Vaccination Management

• Multiple Levels of Government AssistedMultiple Levels of Government Assisted– Federal: Electronic Status Updates with reach-back to Federal: Electronic Status Updates with reach-back to

the local levelthe local level– Statewide Enterprise License Agreements with Statewide Enterprise License Agreements with

multiple instancesmultiple instances– Local Instances and delegated controlLocal Instances and delegated control

Page 47: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

EmpowermentEmpowerment

It’s all about empowering those that deliver the It’s all about empowering those that deliver the service to provide quality, timely andservice to provide quality, timely and

cost-effective servicecost-effective service

[email protected]@[email protected]@virtualalert.com

[email protected]@virtualalert.com

Page 48: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Solutions Success in Homeland Security

Mark Belk, Chief Architect, Microsoft Homeland Security [email protected]

Page 49: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

National Homeland Security Priorities

Page 50: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Homeland Security Business Reference Objectives

Identify threats to Identify threats to and Vulnerabilities and Vulnerabilities

of the of the HomelandHomeland

Identify threats to Identify threats to and Vulnerabilities and Vulnerabilities

of the of the HomelandHomeland

““Secure the Secure the Homeland, its Homeland, its

People, Assets, People, Assets, and Interests”and Interests”

““Secure the Secure the Homeland, its Homeland, its

People, Assets, People, Assets, and Interests”and Interests”

Respond to Respond to IncidentIncident

Respond to Respond to IncidentIncident

Recover from Recover from IncidentIncident

Recover from Recover from IncidentIncident

Prepare for Incidents

Prepare for Incidents

PreventIncidentsPrevent

Incidents

Disseminate Information

Disseminate Information

Facilitate the Flow Facilitate the Flow of People and of People and

GoodsGoods

Facilitate the Flow Facilitate the Flow of People and of People and

GoodsGoods

National Response Plan

Page 51: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Homeland Security Business Reference Model to Solution

Virtual AlertVirtual AlertVirtual AlertVirtual Alert

Critical Infrastructure ProtectionCritical Infrastructure Protection CollaborationCollaboration Volunteer ManagementVolunteer Management Asset ManagementAsset Management Multi-Media AlertingMulti-Media Alerting

E-SponderE-SponderE-SponderE-Sponder Coordination of Critical Coordination of Critical

Infrastructure ProtectionInfrastructure Protection Emergency ManagementEmergency Management Automated GovernanceAutomated Governance Commitment to Commitment to

CommunitiesCommunities

Homeland Homeland SecuritySecuritySolutionsSolutions

Homeland SecurityHomeland Security Business Reference Business Reference

Homeland SecurityHomeland SecurityMission Objectives Mission Objectives

Per SolutionPer Solution

National National Response PlanResponse PlanDeter, Prevent, Deter, Prevent, RespondRespondVertical ExamplesVertical Examples

•Goal #1 Goal #1 Information Information SharingSharing•Goal #5Goal #5More Prepared More Prepared CommunitiesCommunities

•Goal #1 Goal #1 Information Information SharingSharing•Goal #5Goal #5More Prepared More Prepared CommunitiesCommunities

Page 52: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Windows Server Windows Server 20032003

SQL ServerSQL Server

Biztalk ServerBiztalk Server

Office InfopathOffice Infopath

Sharepoint Portal Sharepoint Portal ServerServer

Internet Information Internet Information ServerServer

Live Live Communications Communications

ServerServer

Directory Services Narrowband WirelessRemote Access LANBroadband Wireless WAN

Network Network CommunicationsCommunications

Solution Technical Reference Solution Technical Reference

Operating System Computer HardwareEnterprise Storage

Computing Computing PlatformPlatform

Enterprise Reporting Tools Analysis Services Data Access Services DBMSData Transformation Services Business Intelligence

DataDataManagementManagement

Enterprise Application IntegrationInter-application Messaging Services Web Services

Integration ServicesIntegration Services

Web Services Web Servers and Plug-ins Collaboration ServerSearch Engines Application Server GIS Server Mail Server

ApplicationApplicationInfrastructureInfrastructure

ASP.Net W eb Part DevelopmentBusiness LogicBusiness Logic

Web Browser Web GIS Office Suite Collaboration Identity/Presence Office Suite Instant Messaging Document Management

PresentationPresentationLayerLayer

Access Access ControlControl

CryptographyCryptography

Public Key Public Key InfrastructureInfrastructure

NetworkNetworkSecurity and Security and QuarantineQuarantine

ApplicationsApplicationsDevelopmentDevelopment

SecuritySecurity

PhysicalPhysicalSecuritySecurity

Se

curi

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ProgramProgramManagementManagement

ToolsTools

DevelopmentDevelopmentToolsTools

SysAdmin SysAdmin ToolsTools

OperationsOperationsManagementManagement

ToolsTools

Systems Systems Management Management

ToolsTools

Identity Identity Management Management

ToolsTools

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Source: DHS Enterprise Architecture V 1.0

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Windows Server 2003Windows Server 2003

SQL ServerSQL Server

Biztalk ServerBiztalk Server

Office InfopathOffice InfopathSharepoint Portal Sharepoint Portal

ServerServer

Internet Information Internet Information ServerServer

Live Live Communications Communications

ServerServer

Solution Technical Reference Solution Technical Reference

Network Network CommunicationsCommunications

Computing Computing PlatformPlatform

DataDataManagementManagement

Integration ServicesIntegration Services

ApplicationApplicationInfrastructureInfrastructure

Business LogicBusiness Logic

PresentationPresentationLayerLayer

DHS Approved DHS Approved Application StandardsApplication Standards

SharepointSharepointASP.NetASP.Net

.Net Framework.Net FrameworkOffice, Visio, ProjectOffice, Visio, Project

IIS, Visual StudioIIS, Visual Studio

10 DHS Deployments /10 DHS Deployments /Standards In ProcessStandards In Process

SQL Server SQL Server

Windows Server 2003Windows Server 2003

SSLv3 TLS v1SSLv3 TLS v1SAML 1.1SAML 1.1

Source: DHS Enterprise Architecture Standards V 2.0 Draft

Page 54: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

DHS Approved DHS Approved Application StandardsApplication Standards

SharepointSharepointASP.NetASP.Net

.Net Framework.Net FrameworkOffice, Visio, Office, Visio,

ProjectProject

IIS, Visual IIS, Visual StudioStudio

10 DHS 10 DHS Deployments /Deployments /Standards In Standards In

ProcessProcess

SQL Server SQL Server

Windows Server Windows Server 20032003

SSLv3 TLS v1SSLv3 TLS v1SAML 1.1SAML 1.1

Solution Component Roadmap

Windows Server R2 Q2, ’05Windows Server R2 Q2, ’05 Rights Management SP1Rights Management SP1 AD Federation ServicesAD Federation Services

Live Communications ServerLive Communications ServerBiztalk 2004 Biztalk 2004 HIS Server HIS Server

Live Meeting ’05Live Meeting ’05Live Communications ClientLive Communications Client

SQL Server 2005 H2 ’05SQL Server 2005 H2 ’05Visual Studio 2005Visual Studio 2005

Office 2003Office 2003SharepointSharepoint 2003

Q4/04

Q2/05

H1/05

H2/05

Page 55: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

Connecting the Homeland

Page 56: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

SummarySummary

• The National Response Plan is here The National Response Plan is here

• National priorities will require cross government sharing of National priorities will require cross government sharing of services which will gain momentum through service oriented services which will gain momentum through service oriented architectures (National Intelligence Reform)architectures (National Intelligence Reform)

• Governance drives technology, not the other way aroundGovernance drives technology, not the other way around

• Collaboration is facilitating governance across traditional Collaboration is facilitating governance across traditional boundaries and mission verticalsboundaries and mission verticals

• Technology is the enabler for achieving federated information Technology is the enabler for achieving federated information sharing and more prepared communitiessharing and more prepared communities

• You own the vision!You own the vision!

Page 57: Solutions Success in Homeland Security Tom Richey, Director, Microsoft Homeland Security trichey@microsoft.com.

© 2004 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

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