1

SOLUTIONSSERVICESSUPPORT

Technology CatalogueAutumn Edition 2016

2

Introduction

Adam BlacklockGeneral Manager

Welcome to our quarterly CompNow Technology Catalogue for Autumn 2016.

At CompNow we are extremely enthusiastic about the run up to the end of the financial year and working with organisations who are keen to invest in their staff, systems and infrastructure to take advantage of emerging and growing technologies, as well as the excellent offerings in the market.

This is something we have continued to achieve in our own compa-ny, as we automate more and more processes between our busi-ness ,our customers and our vendors.

We have also extended the available support hours for remote and phone support for our service contract customers, and have launched our own CompNow Laptop & Tablet Insurance product.

We hope that our catalogue will also inspire new directions at your organisation, and as always we’d love to be a part of those discus-sions too.

Regards,

Adam

Andrew CharlesNational Sales Manager

With the IT market moving faster than ever before we are pleased to bring you an exciting Autumn Technology Catalogue, that in-cludes new technology’s that have to be seen to be believed. Firstly, we have joined forces with Vivi - a technology that allows you to connect and share information across IOS, Windows and Chrome to any connected AV display. Vivi also allows you to share control with a group of mobile devices - ideal for classroom management and lesson control - or pushing information to an audience at an event. Secondly, we are pleased to showcase the new Sprout by HP. This device in my opinion will start to revolutionise the way we create, process, design and edit 3 dimensional information. Think of this tool as the ultimate creation device that will inspire student’s ima-gination and allow scientists to view objects in ways that they ne-ver thought possible. This product has been 5 years in the making from HP and has certainly been worth the wait.

Finally, we have an excellent CompNow Finance offer for you leading into the end of financial year. We are pleased to be able to offer you a three month payment holiday for any transactions that are funded between now and June 30. As always I’m looking forward to your thoughts and feedback regarding this catalogue and our products.

Regards, Andrew

3

About CompNowCompNow is a 100% privately owned organisation dedicated to offering customised procurement, deployment & support plans and services for education, government and business enterprises.

Many businesses across the world are now harnessed to the cloud and other technologies in their day-to-day operations, yet integrating the latest technological advancements as they emerge is still a challenge.

Our team can work with you every step along the way in your technology integration journey, from supply and integration to evolving your systems to match industry develop-ments and technology advances.

If you would like more information on how CompNow could benefit the technology inte-gration program in your organisation, or to get started on a profitable partnership, con-tact the CompNow team today.

Our CustomersFrom companies large and small. CompNow provide products and services to a variety of schools, businesses & government departments, here are just some!

• News Corp • Village Roadshow • SmartClinics • Pacific Brands • REA Group • Network Seven • Uniting Church • NAB • ANZ Banking Group • EMC • Kmart

• Spotlight • Broadspectrum • Radio Rentals • RMIT • Melbourne University

• Swinburne University• Federation University• Deakin University• Uni SA• UNSW• Macquarie University

• M&C Saatchi• RedBubble• DTZ• PWC• Crowne Plaza Hotels• Zomato Australia• WTFN• Cricket Australia• Tennis Australia• Fairfax Media

CompNow’s National Sales Team

4

Security made simple.

Network and endpoint protection, centrally managed and communicating together. For stronger, simpler security.

INTRODUCING

SOPHOS XG FIREWALLThe next thing in next-gen.

Contact CompNow for a Sophos security consultationsales@compnow.com.au | 1800 334 684

5

CompNow Integration Support Services

Superior support, service & integration.

Customised Support for your businessAt CompNow we offer fully managed solutions, specifically designed to help your organisation get maximum value from your IT environment.

Support Services Available • remote support• onsite support• guaranteed service level agreements• pre-paid service and support• on demand onsite or remote support• hardware & software repair• out of hours upgrades and installations

Remote. Phone. Onsite. With over 45 technical staff - the largest Apple & PC integration team in Australia.

Let us help you with your next project :• Complex configurations / installations• Contracted support agreements• Onsite warranty & non-warranty repairs • Virtualised servers • Mobile fleets / cloud services• Windows, Red Hat, OSX software• Backup and restore - on & offsite

Please contact us to discuss your technical requirements or arrange a meeting.

Extended Remote & Phone Support HoursNew hours available for contract customers.

7:00am - 10:00pm Weekdays. Contact us for pricing.

• Acronis• Adobe• Airwatch• Apple• Avid• Casper• Cisco• Dell• Epson• Extreme Networks• HP

• Kerio• Microsoft• Nimble• Quantum• Samsung• Schoology• Sophos• TriplePlay• Veeam• VMware• Xirrus

Just some of our technical certifications

NEW

6

Veeam Backup Essentials 25% OFF when you switch your backup to

Veeam Backup Essentials before 30th June Lock in your saving today

www.compnow.com.au/reserve-your-discountTerms & conditions apply.

#1for VirtualizationTM

Management and Data Protection

Contact CompNow for a comprehensive backup consultationsales@compnow.com.au | 1800 334 684

7

CompNow Procurement & Deployment

Customised procurement & deployment for businessWe provide a range of options to simplify new purchases, replacements and roll-outs.

• Imaging & software packaging for tablets / computers• Asset tagging and reporting• On-site data migration service• Customised online portals for staff BYOD / SYOD• Company pre-approved / ratified bundles• Agreed buffer stock & on-site installation• ERP & API integration with your procurement system• E-Waste / computer removal & data destruction

Reduced costs & admin Reduce your administration costs by allowing staff / procurement teams to purchase online.

Insurance & warranty options Include installation, extended warranty and insurance options with your hardware purchases.

TrainingHave training for new staff when deploying their technology or during induction.

Imaging & asset taggingInstall a standard operating envi-ronment (SOE) and have new users created. Add equipment to a managed asset register.

Electronic invoicingHave our system talk to yours. Remove manual recieving and input & let an API do that for you.

Secure loginPersonalised Secure Login Screen with your company’s branding and pre-approved devices.

Open 24/7 Have a self-service portal avail-able 24 hours a day, 7 days a week.

New ideas?We work with many businesses to improve their procurement processes. From programming through to delivery services. Talk to us about your pain points.

Talk to CompNow about your procurement requirements today.

8

With an exceptionally versatile design, the Surface Book is a best in-class Windows 10 laptop.

The power of the Intel® CoreTM processor and accelerated graphics, combined with Surface Pen, means you can do amazing things.

Microsoft Surface BookThe ultimate laptop

Surface Pro 4 and Surface 3

Surface 3 is the thinnest, most compact Surface with plenty of Intel processing power to get work done. Surface Pro 4 is also extremely thin with a larger touch screen and Intel Core processor. Both devices are extremely versatile – they switch easily between tablet and laptop with a built-in Kickstand and innovative click-in keyboard2. Each has a high-resolution touch screen that interacts naturally with Surface Pen7.

The tablet that can replace your laptop

2. Sold separately; 6. 4G LTE available in select markets; performance may vary. Contact your service provider for details; 7. Surface Pen included with Surface Pro 4, sold separately with Surface 3

9

CompNow : Microsoft Surface Extended Warranty Options

Surface & CompNow Service Model

Option 1 : Maintained On-site Option 2 : Maintained at CompNow

Verify Warranty Repair User attends IT support desk for

verification by IT support staff that the issue is covered under warranty, that the unit hasn’t been tampered with and that

there is no physical damage.

Running a mobile fleet can have it’s challenges. We help remove them.Warranty repairs can occasionally leave you without a device for members of your team. When you purchase through CompNow and take up the Microssoft Extended Warranty, we can also arrange for advance unit replacements to be held onsite or at CompNow to significantly speed up repair turn-around and keep your team working.

Package / Label / SendIT support send faulty machine back to CompNow office with accompanying

CompNow courier label & ticket number.

Issue Replacement & Log Ticket IT support approve repair and issue

replacement machine to user. IT support logs a support ticket via servicedesk.

compnow.com.au

Replace & Replenish CompNow process the exchange of the

unit with Microsoft on your behalf, sending the replacement directly back to IT support to replenish the loan pool.

Verify Warranty Repair User attends IT support desk for verification by IT support staff that the issue is covered under warranty, that the unit hasn’t been tampered with and that there is no physical damage.

Issue Replacement CompNow verify the issue is covered under warranty, freight back a replacement device, and IT support provide it to the end user.

Log Ticket / Package / Label / Send IT support log a ticket at servicedesk.compnow.com.au. IT support send faulty machine back to CompNow office with accompanying CompNow courier label & ticket number.

Replace & Replenish CompNow process the exchange of the unit with Microsoft on your behalf and place the replacement device back into the loan pool stock held at the CompNow office.

CompNow can assist in training staff to identify issues which would normally be excluded from warranty coverage. Exact offering may vary depending upon Surface / Surface Pro / Surface Book fleet size. Only valid for Surface / Surface Pro / Surface Book purchased from CompNow. Terms & Conditions apply.

11

“

What’s behind Walter & Eliza Hall Institute’s

cure for cancer?

“We’ve been with Quantum now for about 5 years and it has been robust enough for us”Jakub Szarlat - WEHI’s Unix & Linux Systems Manager

See how Quantum is assisting WEHI in their goal to cure cancer.

Watch CompNow’s informative seminar that explains the challenges, goals, and demands that come with working with such large file sizes and unusual working environments. View online now.

Quantum & Fairfax Media www.compnow.com.au/FMQ

Watch the highlights online now :

www.compnow.com.au/wehi-video

CompNow : Storage Highlights

As a Quantum Alliance Gold Status partner, CompNow offers Quantum solutions backed by Quantum-trained and Quantum-certified engineers, and participates in regular sales training updates.

With this high level partnership with Quantum, CompNow offers and supports a complete range of solutions targeting the workflow challenges of customers in life sciences,

forensic data, media & entertainment, higher education and other niche markets. If you face data challenges - ensure you have a conversation with us today.

Case Study : Read Now

CompNow : Quantum Alliance Gold Partner

12

CompNow Care Plan

Protect your new Apple investment

Up to 2 years coverage on Apple iPads.Up to 3 years coverage on Apple laptops.Up to 4 years coverage on Apple desktops.• iPad• iMac• Mac Pro

• MacBook• MacBook Air • MacBook Pro

All pricing includes GST. Terms & Conditions apply.

Invest in an on-site extended warranty for your new Mac or iPadCompNow offer customers the option of on-site extended warranty when purchasing their Apple computers or Apple iPads.

Device Type Years Standard Next Business Day

iPad 2 $49.50 $66

MacBook / Air / Pro 13“ 3 $165 $220

MacBook Pro 15“ 3 $231 $308

Mac Mini 3 $99 $132

iMac 3 $110 $142

Mac Pro 3 $165 $220

From 1 to 1,000+, talk to us for enterprise level requirements.We will cover the parts, labour & call-out fees required to get your device repaired, sub-ject to the terms & conditions of your CompNow Care Plan. The table below shows just some of the options on offer. Separate education pricing available.

13

NEW

Introducing CompNow Insurance

Laptop & Tablet InsuranceNew from CompNowCompNow are very excited to offer our customers a tailored and competitive option for laptop and tablet device insurance,

Contact us for more information regarding CompNow Insurance.Full terms & conditions apply. All prices shown include GST. Australia wide coverage. Please view the FSG & PDS on our website. Insurance must be purchased at same time as the device.

This information is a summary of products / services available and does not cover all aspects of the product.

• All brands covered• Competitively priced• On-site call out and repairs included• Underwritten by WFI Insurance Limited• Flexible rates & excess levels• Provision for increases in replacement cost available

All pricing includes GST. Terms & Conditions apply.

From 1 to 1,000+, talk to us for enterprise level requirements.The table below are just some of the options on offer. We have shorter terms, lower excesses, and more device pricing bands available. Pricing is for all markets (Education, Government, Corporate).

Device Type Replacement Value Years Excess Claims Price RRP

Laptop $0 to $1,500 3 $150 2 $220.05

Laptop $1,501 to $2,000 3 $150 2 $269.00

Laptop $2,001 to $2,500 3 $150 2 $347.19

Tablet $501 to $1,100 1 $100 2 $89.99

Tablet $0 to $500 2 $50 2 $99.00

Tablet $501 to $1,100 2 $100 2 $129.00

14

For more information about how the Casper Suite can help your business succeed with Apple, please contact CompNow.

To request a free 14 day trial, please visit: www.jamfsoftware.com/request-trial

• INVENTORY, DEPLOY, AND SECURE APPLE DEVICES WITH EASE

• USE DEP FOR ZERO-TOUCH DEPLOYMENT

• VPP SUPPORT FOR DEVICE-BASED APP ASSIGNMENT

Whether you’re just getting started with Mac, iPad, and iPhone in your organisation—or have tens of thousands already—the Casper Suite can help you manage Apple, in any environment.

The Apple Management Experts

Compnow-Jan16.indd 1 14/12/2015 14:33

For more information about how the Casper Suite can help your business succeed with Apple, please contact CompNow.

To request a free 14 day trial, please visit: www.jamfsoftware.com/request-trial

• INVENTORY, DEPLOY, AND SECURE APPLE DEVICES WITH EASE

• USE DEP FOR ZERO-TOUCH DEPLOYMENT

• VPP SUPPORT FOR DEVICE-BASED APP ASSIGNMENT

Whether you’re just getting started with Mac, iPad, and iPhone in your organisation—or have tens of thousands already—the Casper Suite can help you manage Apple, in any environment.

The Apple Management Experts

Compnow-Jan16.indd 1 14/12/2015 14:33

Save 40% on Corporate Casper iOS licensesCasper Suite iOS MDM licenseNew iOS licenses only. Requires ASA and Jump Start. Terms & conditions apply. Please ask for details. Ends June 30thSave up to $28 inc GST per iOS device license.

SPECIAL OFFER

15

GOLDPa r t ne r

Case Study : OSX & iOS Management

CASPER SUITE : OS X & IOS MANAGEMENT THE APPLE

OF REA’S EYE

Once the green light was given on Casper Suite, REA Group enlisted the help of CompNow to help with the implementation and ongoing management of the software package.

“CompNow helped us attain our CCA (Casper Certified Administrator) so we could manage and understand the system ourselves, but also had professional services for the more advanced features we were looking to get out of the Casper Suite,” Fabian says.

“The Casper Suite gives us the ability to manage our Apple fleet of laptops and iOS devices all in one place.”

He notes that there have been several obvious benefits from deploying Casper Suite, including the fact REA Group’s imaging time has per de-vice.There is also considerable time savings when a new operating system is released or major Apple updates occur.

“Previously, we would have to package up our entire image from scratch as the operating system and applications were intertwined,” Fabian states.

“Casper Suite gives us a modular imaging process so we only have to package the components that need updating.”

Fabian confirms there is much improved visibility across the organisation’s hardware and software, while its SOE is being deployed in under an hour.

“CompNow are extremely knowledgeable about current Apple equipment and make an effort to know our business at REA,” he says.

“They have a great attitude to things we are trying to do and always endeavour to help find a solution that will meet our needs.”

Casper Suite is a leading endpoint management solution for Mac, iPad, iPhone, and Apple TV.REA Group use Casper Suite to secure and manage their devices automatically across the entire organisation, while enabling users to help themselves on-demand using Self Service.

CompNow are a Casper Suite Integrator and Reseller and have helped hundreds of businesses and schools Australia wide with Casper Suite solutions.casper@compnow.com.au

ABOUT THE SOLUTION

THE SOLUTION

THE CHALLENGEFabian Bellino, lead technology consultant with REA Group, says the company was eager to find a provider that could help deploy a standard operating environment (SOE) for its Apple machines in both an OS X and Windows environment.“It needed to be quick and easy to maintain for future updates,” he explains. “The solution also needed a self-service portal for staff to install apps and configurations themselves.”The solution would have to be robust enough to tackle the demands of around 200 laptop users and additional 200 iOS devices, which would all need to be managed centrally. After reading several positive reviews about the Casper Suite, REA Group decided that this solution stood out from the rest.

16

• IPTV PORTALS

• DIGITAL SIGNAGE

• VIDEO STREAMING

Tripleplay supplies digital signage, IPTV and video on demand solutions into some of the world’s lead-ing organisations, across every continent.

With a flexible and versatile platform the Tripleplay digital media suite can be used to create bespoke solutions for your application or requirements.

Currently the world’s only digital signage system capable of delivering secure IPTV & Digital Signage to the Samsung Smart Signage Platform popular with hotels, schools, retail, healthcare and more.

Engage your customers today a Tripleplay solution.

hospitality@compnow.com.au1800 334 684

17

Case Study : Hotel IPTV & Digital Signage

THE CHALLENGEGuest television services are an everyday part of life in any hotel, they are quite literally a part of the furniture, but when the technology does not work quite how it should the problems can begin to turn a passive part of hotel life into a burden for its staff and guests.The previous TV services guests were receiving far from matched the exceptionally high standard set by the rest of the venue, owner and founder Liz Uliana knew something had to be done. “We previously chose a highly reputable brand for our IPTV, Digital Signage and Video on Demand installation and had confidence that it would fit our venue perfectly, however, it soon became obvious that the solution wasn’t working the way it should and something needed to change.”

HIGH CLASS HOTEL ENSURES SPECIAL ENTERTAINMENT

EXPERIENCE

Our AV supplier recommended we spoke with Tripleplay and we’re absolutely delighted that we did.”

Aside from the Television system, TripleSign Digi-tal Signage was implemented around the hotel, providing up-to-date news and promotions and events happening at the hotel. Placed in strategic communal areas, function rooms, bars and restau-rants it has improved guest communications and awareness.

The ability to add Golf tee-off times, book restau-rant tables and room service or spa services can be added to the in-room services if and when the hotel needs them, ensuring the system is future proof.

Liz Uliana added; “When we chose our partner for this we looked for somebody leading edge rather than ‘bleeding edge’. We wanted a solution that is tried and tested, and with Tripleplay’s global reputation for providing these solutions into the ho-tel industry we knew that’s exactly what we were getting. Tripleplay’s Digital Media solution provides great features and functionality, an exceptional guest experience and requires minimal support.

It’s simple, intuitive and our guests get a wonderful experience every time.”

CompNow specified a system that would suit all of Gibraltar Hotel’s requirements, fully integrating IPTV, Video on Demand and Digital Signage through a single server, whilst also creating a stylish and customised Guest User Portal all. It took just one day to swap out the existing solution and instantly reduced guest TV related complaints to zero over night. Liz Uliana explained; “We want our staff and our venue to ensure a special stay for all guests and for anything to detract from that is something we were desperate to avoid. With the help of CompNow not only are our TV services

working as they should, the television quality is now much better and it has become the passive tech-nology that we always knew it should be.”Through their TV User Portal guests can access anumber of services, including the ability to stream the latest blockbuster movies, find out more about the hotel through the digital compendium, view a full electronic program guide and check out of their room at the end of their stay.hospitality@compnow.com.au

ABOUT THE SOLUTION

THE SOLUTION

18

Print up to 75,000* pages?

Epson have it in the bag.Discover how Espon’s revolutionary new devices can print up to 75,000 printed pages* in both black and colour before the ink requires replacement.

Learn more at www.epson.com.au/rips

*WF-R8590 only

Traditional Laser Printer

New Epson RIP Technology Printers

=

=

19

CompNow Technology Buyback

20

3D Scanner

Cameras

Powerful Windows Computer

Projector

Touch Mat

Introducing Sprout by HP

Sprout by HP’s two touch surfaces work together with front - and downward-facing cameras to transform your desk into a shared digital-physical workspace. Now you can remotely and securely collaborate in ways never before possible.

Make collaboration easy

Capture, Modify & Print in 3DReimagine what you can make

“The Sprout by HP inspires andgives a sense of awe and wonder – it inspires passion.”

21

CompNow Finance

Three Month Payment Holiday

UPGRADE TODAYDon’t pay until September

Embedded technology rentals

Payment holidays or seasonal structures

In-depth understanding of the equipment market

FREE $100 COLES MYER GIFT VOUCHERThe first 10 customers to sign a CompNow master rental agreement

will receive a $100 coles myer gift voucher.

SIMPLE END OF TERMAt CompNow we care about the end of your agreement. That’s why you will receive up-to-date information to

ensure that we manage the return of your old assets on

time and in fair working order.

ON GOING VALUEOur in-depth understanding

of the I.T. equipment market allows us to provide the lowest possible rental to you. Over a 24 & 36 month

term you pay much less than the invoice value of the

technology and stay ahead of the technology curve.

SIMPLIFIED BILLING Begin to consume

technology instead of owning it and enjoy regular

predictable payments. With a CompNow service level

agreement incorporated and embedded in the rental, one simple payment resolves all

your I.T. needs.

CompNow Finance : Technology Finance That’s FairWe are pleased to offer our loyal customers the opportunity to receive a three month payment holiday on technology financed before June 30th 2016. Plus, the first 10 customers to sign a Comp-Now Finance Master Rental Agreement receive a $100 Coles Myer Voucher. Terms and Conditions Apply. Please speak to us for more information.

• Displays & Captures Everything

• Seamless Technology

• Works With :

iOS, Windows, OSX, Chrome

WIRELESS MIRRORING & COLLABORATION

ASK US ABOUT AN ON-SITE EVALUATION UNIT FOR YOUR ORGANISATION

SEE VIVI IN ACTION:

www.compnow.com.au/vividemo

Contact CompNow for a Vivi consultationvivi@compnow.com.au | 1800 334 684

CompNow Professional Learning & Certified Training

Professional Learning & Development with Nathan Jones

Nathan Jones: Apple Distinguished Educator

Nathan Jones is CompNow’s Professional Learning & Development Manager, providing extensive training capabilities for the education & corporate sec-tors. Nathan is looking forward to working with our customers in a range of areas, including but not limited to :

Professional Development

E-Learning Consultations

AusVELS Curriculum Mapping

Learning App Auditing

Staff Presentations

New technologies in the classroom

Make a booking with Nathan today education@compnow.com.au | 1800 334 684

Professional Learning CoursesAugmented Reality

Sphero in the Classroom

Assessment Applications for Mobile Devices

Cybersafety

More courses available

24

Adelaide22A Beulah Road Norwood, SA 506708 7130 0022

TOOMBUL RD

N̂

LL RLL RL RL RRRR

EARNSHAW RD

Brisbane - new locationUnit 14, 67 Depot StreetBanyo, QLD 401407 3613 9773

BLAC

KBUR

N RD

MONASH M1FERNTREE GULLY ROADPRINCES HWY

N̂

MelbourneHead Office352 Ferntree Gully RoadNotting Hill, VIC 316803 9684 3600

Sydney222 Pacific HighwayCrows Nest, NSW 206502 9951 7979

OFFICIAL IT SUPPLIER

1800 334 684sales@compnow.com.au

All prices include GST. Pictures are for illustrative purposes only. Prices are current at the time of publication, however Computers Now reserves the right to alter pricing, specifications and/or availability at its discretion.

Computers Now Pty Ltd ABN 48 592 886 118 - E&OE

CompNow Locations