An accomplished Salesforce Solutions Architect, with 13 Salesforce Certifications and a bachelor’s degree in Business Administration. Close to eight years of experience in the areas of Salesforce administration, business analysis, consulting, and training. Expertise in manufacturing, insurance, retail, and product industries. A solid

history of earning promotions and strong performance reviews based on training skills, communication abilities, and effective deadline management.

MAH NAAZ MAHNAZFORCE@gmail.com (860) 516-6356 LINKEDIN.com/in/MAH-NAAZ

• SALESFORCE CONSULTINGPresent demonstrations across all levelsAddress technical roadblocks and deliver product

• SALESFORCE SOLUTION ARCHITECTUREOversee technical design sessionsTranslate business requirements into solutions

• SALESFORCE ADMINISTRATIONComplete day to day end user support Implementation of Salesforce Lightning experience

Academic• Bachelors of Science in Business Administration

Administration• Salesforce Certified Administrator• Salesforce Certified Advanced Administrator

Consultation• Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant

Oracle University • Certification in Oracle JD Edwards EnterpriseOne Sales Order

Management

Architecture• Salesforce Certified System Architect • Salesforce Certified Application Architect• Salesforce Certified Sharing and Visibility Designer• Salesforce Certified Integration Architecture Designer• Salesforce Certified Identity & Access Management Designer• Salesforce Certified Data Architecture & Management Designer• Salesforce Certified Development Lifecycle & Deployment Designer

Development & Phone Application Building• Salesforce Certified Platform Developer 1 • Salesforce Certified Platform App Builder Other Certifications• Certification of completion in Business Analysis • Certification of completion in Salesforce Lightning • Certification of completion in Microsoft SharePoint 2016 • Certification of completion in Health IT Security Proficiency • Certification of completion in HIPAA Healthcare Basics

• CRM: Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365

• Tools: Microsoft Visual Studio 2005/2008, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher, SharePoint), Data Loader, Excel Connector, Force.com, Salesforce DX, and Salesforce CLI

• Enterprise Resource Planning (ERP): Oracle JD Edwards, and, Systems Applications & Products (SAP) HANA/BO/BI

• Methodologies: Waterfall, Agile/Scrum, RUP, V-Model, SDLC, Business Modeling, Use Case and Sequence Diagrams, Flows, and Activity Diagrams

TECHNICAL SKILLS

• SALESFORCE TRAININGCustom corporate trainingIn person and virtual end user training

• SALESFORCE BUSINESS ANALYSISCreate success criteria and set technical visionGather business and functional requirements

EXPERIENCE

CREDENTIALS

SUMMARY OF SKILLS

20192016201520142013201220112010 20182017

Solution Architect StanadyneWindsor CT

Salesforce Mobile App BuilderLightning End User Trainer& Advanced Administrator Mah NaazBerlin CT

Solution ArchitectPrimerica Portland OR

Salesforce AdministratorAvon Arden Hills MN

Business AnalystCedarWashington DC