Software And BPO Services Global Market Briefing 2016

Software And BPO Services Global Market Briefing Characteristics

Software services include application software programming services, computer program (software) development, computer software support services and web design services. Software service companies’ document, design, create, test and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast moving consumer goods (FMCG) verticals and other industries and government organizations.

Applications software programming services develop, maintain and modernize software to enhance flexibility and mitigate risks, integrate applications, manage back-office, enterprise resource planning (ERP) and supply chain management (SCM) software, as well as collaborative and personal software services. They also cover engineering software and front-office customer relationship management (CRM) software services.

Computer program (software) development comprises both contract and non-contract-based tailor-made custom software development, custom applications, plug-ins, training and consulting. It includes the tools of the software development life cycle, business process management (BPM)-enabling technologies, integration-enabling middleware, platform middleware, portals and web solutions.

Key Trends in the Software And BPO Services Market Briefing

Cloud/Software As A Service (Saas) –

Over the past five years, cloud software solutions have been gaining acceptance from companies across all industries. Cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. Cloud software solutions are widely used in customer relationship management (CRM), HR/payroll, project management and accounting software systems. For example, Hershey’s implemented IBM analytics SaaS tool to obtain customer insights and boost sales. .

Virtualization –

Virtualization allows enterprises to eliminate entire servers as well as the associated infrastructure and operating costs. This not only streamlines a company’s IT infrastructure, it also lays the foundation for more strategic IT initiatives. Virtualization has opened opportunities for IT services companies to offer Infrastructure–as–a–Service (where businesses rely on equipment owned by IT service providers) and Platform–as–a–Service (where businesses rely on software and platforms owned by IT service providers) to their clients. The virtualization services market is expected to grow at a CAGR of 24% during 2015-19.

Software And BPO Services Market Briefing Segmentation

CRM BPO was the largest segment with XX% share of

the global Software And BPO services market.

Infrastructure software was the second largest segment with XX% of the Software And BPO

services market.

HRO BPO was the third most important segment with XX% of the market.

Software And BPO Services Global Market Briefing Segmentation

Software And BPO Services, Market Segments, 2015

Software And BPO Services Briefing Industry Competitive Landscape

Oracle• Product portfolio• Brief financials• Market share• Future Strategy

International Business Machines Corporation (IBM)• Product portfolio• Brief financials• Market share• Future Strategy

The leading competitors in the global Website market are Oracle , International Business Machines Corporation (IBM) , and SAP SE Key Competitor Profiles, Software And BPO Services Market

SAP SE • Product portfolio• Brief financials• Market share• Future Strategy

Software And BPO Services Global Market Briefing

Description Software And BPO Services Global Market Briefing Report from the Business Research Company covers market characteristics, size and growth, segmentation, regional breakdowns, competitive landscape, market shares, trends and strategies for this market.

The market characteristics section of the report defines and explains the market.

The market size section gives the Software And BPO Services market revenues, covering both the historic growth of the market and forecasting the future.

Drivers and restraints looks at the external factors supporting and controlling the growth of the market.

Market segmentations break down the key sub sectors which make up the market. The regional breakdowns section gives the size of the market geographically.

Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in the last three years are identified.

The trends and strategies section highlights the likely future developments in the Software And BPO Services market and suggests approaches.

Software And BPO Services Global Market Briefing Scope

Markets Covered: CRM BPO, Infrastructure Software, HRO BPO, Application Software, Others BPO Services

Companies Mentioned: Oracle, IBM, SAP, CapGemini, TCS, CSC, NTT Data, HPE.

Geographic scope: Americas, Europe, Asia, Middle East and Africa, Oceania.

Time series: Five years historic and forecast.

Data: Market value in $ billions.

Data segmentations: Regional breakdowns, market share of competitors, key sub segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Software And BPO Services Briefing Reasons to Purchase

• Get up to date information available on the Software And BPO Services market globally.

• Identify growth segments and opportunities.

• Facilitate decision making on the basis of historic and forecast data and understand the drivers and restraints on the market.

• Develop strategies based on likely future developments.

• Gain a global perspective on the development of the market.

Software And BPO Services Market Briefing – Table of Contents

Software And BPO Services Market Characteristics 4

Software And BPO Services Market Size and Comparisons 2016 5

Software And BPO Services Market Historic Growth 6

Drivers of the Market 6

Restraints on the Market 7

Software And BPO Services Market Forecast 8

Drivers of the Market 8

Restraints on the Market 9

Software And BPO Services Market Segmentation 10

CRM BPO 11

Infrastructure software 11

HRO BPO 11

Software And BPO Services Market Geography Split 12 Software And BPO Services Market Competitors 15 IBM 16 Accenture 16 Hewlett Packard 17 Tata Consultancy Services 18 Cognizant 19 Software And BPO Services Market Key Mergers and

Acquisitions 21 Software And BPO Services Market Trends and

Strategies 22 Cloud/Software As A Service (Saas) – 22 Virtualization – 22 Data Analytics – 22 Software Artificial Intelligence (AI) and Automation – 22

Software And BPO Services GlobalMarket Briefing – Table of Contents

Robotics In Business Process Outsourcing – 23

ITIL/ISO Certifications In The IT Industry – 23

Appendix 25

Abbreviations 27

Definitions 27

Currencies 27

Definitions 27

The Business Research Company 27

Copyright and Disclaimer 28

Software And BPO Services Global

Market Briefing – List of TablesTable 1: Global Software And BPO Services Market Historic Market Size, 2011 – 2015, $ Billion 6

Table 2: Global Software And BPO Services Market Forecast Market Size, 2015 – 2019, $ Billion 8

Table 3: Global Software And BPO Services Market, Split By Segments, 2015, $ Billion 11

Table 4: Global Software And BPO Services Market, Split By Region, 2015, $ Billion 12

Table 5: Global Software And BPO Services Market Size, Historic and Forecast Growth, Split By Region, 2011 – 2019 13

Table 6: Global Software And BPO Services Market, Key Competitor Market Shares, 2015, Percentage(%) 15

Software And BPO Services Global Market Briefing – Table of Figures

Figure 1: Global Software And BPO Services Market Historic Market Size, 2011 – 2015, $ Billion 6

Figure 2: Global Software And BPO Services Market Forecast Market Size, 2015 – 2019, $ Billion 8

Figure 3: Global Software And BPO Services Market, Split By Segments, 2015, $ Billion 10

Figure 4: Global Software And BPO Services Market, Split By Region, 2015, $ Billion 12

Figure 5: Global Software And BPO Services Market Size, Historic and Forecast Growth, Split By Region, 2011 – 2019 13

Figure 6: Global Software And BPO Services Market, Key Competitor Market Shares, 2015, Percentage(%) 15

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