Ticketing and Event Registration SoftwareDevelopment with

Softjourn

Who We Are

7Employee turnover rate <5%

6More than 200 successfully completed projects

5Multi-national company

1Started in 2001

2Assisting companies to get started offshoring and working in Ukraine

3Network of partners

4Opened office in Ivano-Frankivsk, Ukraine - 2005

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What We Offer02

Application Development

Assembly and TeamManagement Service Dedicated Team

Softjourn has experience developing software for different areas, including:

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Refunds and Exchanges

Venue Mapping and Seat Picking

Creating Ticketing Packages

CRM functionality

Mobile validation

System optimization and code refactoring

PCI Compliance

Product management

and Spec development

Online/offline processing

Sample Ticketing Development Experience04

"Softjourn ‘owned’ the project and took responsibility for its success.

They made good decisions as needed for items missing from the

specifications and as the specification needed to be changed.”

- Mark Tacchi, CEO, Vendini

ClientVendini – Box office solutions (www.vendini.com)

ProjectVendini , a box office ticketing software provider based in San Francisco , needed to rapidly increase the functionality available within their solution, in order to capture larger clients.

Technologies:Language: PHP, JavaScript, XMLOperating system: LinuxDatabase: MySQLDevelopment tools: Zend, AdobeFlash, Php Expert Editor

Sample Ticketing Development Experience05

"We could really feel Softjourn’s experience. Not only in ticketing with

being able to make solution suggestions, but also with their process of working

with their clients including kick-off meetings, regular reviews to discuss improvements, upper management

oversight and so on." Lance Trebesch, Ticket River - CEO

ClientTicket River– Online ticketing and event registration serviceswww.ticketriver.com/

ProjectOptimization was a key result of the Softjourn team`s work. Thanks to Softjourn team and the Ticket River internal team a user can register events up to 3 times faster thus enabling Ticket River to earn higher fees.

Technologies:Language: Java, JavaScript, JSP, HTML5Database: MySQLFramework: Spring, Hibernate, AngularJSDevelopment tools: Eclipse IDE, SVN

Sample Ticketing Development Experience06

ClientTicket Printing – online ticket design and printing www.ticketprinting.com/

ProjectThe result is a new service that Ticket Printing customers can offer to their own customers without having to build their own ticket printing service. As a part of development Softjourn set up a website for customer registration and enhanced the functionality of admin site, adding more options.

Technologies:Language: C#, .NetDatabase: MS SQL Server 2012Development tools: Microsoft Visual Studio 2012

“We began with TicketRiver and the experience you had with other

applications in this space allowed us to at least trust that Softjourn had a good

background in our domain. They are detail oriented, excellent

communicators, and above all, their development processes and code are top

notch.” - Evan A. Schnabel, Elk River Systems – CTO.

Sample Ticketing Development Experience07

“In my opinion, the drive to achieve results is very important. I very much

saw that drive in the Softjourn team,” Yevhen Medvedskiy, IT

Department Manager – Planeta Kino IMAX

ClientTriumph Media Group– the chain of IMAX cinemaswww.planetakino.ua

Project Developing iOS mobile barcode scanning app for taking tickets at the door of all theaters in the chain. This project used the Linea Pro swiping device from Infinite Peripherals. The next step was to integrate iOS app with Passbook for keeping all customers` tickets in one place.

Sample Ticketing Development Experience08

“This was a challenging and very interesting project. The best part was

that we had all the freedom to suggest the architecture and

technology for the new system. And, of course, it is way better to develop

the software based on specs your own team created. We are looking

forward to the development phase!” - Kostya K., Software Architect at

Softjourn, Inc.

ClientThe name is withheld upon request – event registration services softjourn.com/DotNet-event-registration-system-specificationsProject As the company grew, they needed to rebuild their event registration system to make it easy for not-technical employees to set up and edit events. Moreover their current system was written in classic ASP, but the client wanted to rewrite it in .Net. It was decided to start with defining software architecture for the future event management system and to develop specifications for the developers to work with.

Sample Ticketing Development Experience10

ClientePly – online event registration serviceswww.eply.com

ProjectProject developed by Softjourn allows ePly customers, many of whom are event planners, to manage and edit labels. The labels may be used for creating badges for events or labels for folders or documents to be given out at events etc.

Technologies:JavaScript, MS Ajax, C#, ASP.NET, MS SQL

"We were very happy with the way Softjourn worked with us. All of the people from the first call through to

completion of the project worked with us in a professional manner. We were very happy with the outcome of

the project and looking forward to working with them on our next

project." Terry Haroldson, Co-founder ePly

Sample Ticketing Development Experience10

Internal product: Tamtoto Scan http://softjourn.com/LineaPro-ticket-scanning

Our internal product Tamtoto Scan will turn your iPhone or iPod into fully functional ticket scanners. Tamtoto app scans both barcodes and QR codes using either built-in camera o Linea Pro device manufactured by Infinite Peripherals.Some of the app features include:• Log in;• Select the option to sell tickets;• Choose an event for which to sell tickets;• Select the type and the quality of tickets to be

sold;• Swipe credit card to complete purchase or

enter payment data manually;• Verify the ticket be scanning barcode.

Sample Ticketing Development Experience10

ClientThe name is withheld upon request – box office solutionshttp://www.softjourn.com/mobile-iphone-scanner_app

Project: Barcode scanning app developed for a box office ticketing company. The solution was to develop a scanning app that could run on an iPod Touch or an iPhone. As a result of working with Softjourn users of the client's Ticketing System are able to quickly provide access at mobile venues and are able to provide better service to their customers by being alerted to VIP’s, groups, and those with special needs.

Technologies: Operating System: iOS (iPhone OS)Programming language: Objective CFramework: Cocoa TouchWeb service: SOAPDevices: iPod Touch, Linea Pro Scanner from Infinite Peripherals

Why Companies Choose SoftjournCommunication, Communication, Communication

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Flexibility to adjust quickly to changing project requirements

Technical design/solutions

Competitive pricing

US based staff to oversee projects

Excellent references

Softjourn’s Talent PoolNew Employee Orientation Orientation to Office Facilities and Practices Security protection and Intellectual Property Protection Assigned a mentor

10 to 12 % persons on the bench at any one time

Company Size – 86 persons3

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Team Members Level of Education and Years of Experience

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Masters87.2%

Bache-lors

2.6%

Students10.2%

0-3 years

3-5 years

5-7 years

7-10 years

more than 10

years

Education – Degrees Earned Average Years of Experience

Languages SkillsRussian Most people have Russian as their 2nd native language

English The largest number of graduates study English as their

foreign language in schools and universities

German German specialty grade school and high school in the city.

All subjects taught in German.

PolishDue to its proximity and education cooperation, many team members have studied and worked in Poland.

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Softjourn’s Process and Tools

Varies based on specific client Source Control Development Process Development Environment Bug Tracking Status documents and reporting Separate network for individual teams per client request

Testing Methodology and Strategy For Dedicated Teams For projects

Coding Standards3

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Cultural Affinity 30

THIS IS THE

Architecto beatae vitae dicta sunt explicabo nemo enim ipsam voluptatem.

PROJECT NAME

Doing what we say we are going to do

Keeping you informed

Collaborating on solutions

Comes from a similar work ethic

Building trust

And not only that!

Contact Us

United States39270 Paseo Padre Pkwy, Suite 251Fremont, CA 94538Phone: +1.510.744.1528

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UkraineTychyny, 7, Ivano-Frankivsk, 76019, UkrainePhone: +380.754.476

PolandBusiness Link Wroclawul. Rzeznicza 28-3150-130 WroclawTel: +4.871.718.1316

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www.softjourn.com

Thank you!