Socialmedia webcare mt_os_20141117
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Challenge the future Delft University of Technology Update on social media and webcare TU Delft Karlijn de Wit en Rob Speekenbrink, directie communication TU Delft
description
Presentatie maandag 17 november 2014. Update social media TU Delft en webcare.
Transcript of Socialmedia webcare mt_os_20141117
Challenge the future
DelftUniversity ofTechnology
Update on social media and webcare TU DelftKarlijn de Wit en Rob Speekenbrink, directie communication TU Delft
>65% of the Dutch at age 13+ uses social media on a daily bases
Facebook, Twitter, LinkedIn and Youtube are most popular
Most organisations use social media
Since februari 2011over 30.000 likes
1 post per day100% English
61% international
Since 2009>25.000 followers @TUDelft
7.500 followers @DelftUniversityNumber of tweets depends on news
TU Delft company page>18.000 followers
TU Delft university page >83.000for potentials
TU DelftAlumni group >22.000
Youtube
Since 2006>2500 followers
798 video’s1.790819 views
TU Delft is online
Webcare / Online service and helpdesk
10 studentsFrom 9 AM until midnightresponse within the hourAnswer all (!) questions
Monitoring
Intervention
Influencing
Rob SpeekenbrinkConsultant Online Media
@RobSpeekenbrink+316-81834114
Karlijn de WitMarketer
@dewitk+316-38829157
