Socialbakers_Professional_Services_Social_Insights

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Robin Caswell, Head of UK, TR and MEA

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Socialbakers_Professional_Services_Social_Insights

Transcript of Socialbakers_Professional_Services_Social_Insights

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Robin Caswell,

Head of UK, TR and MEA

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Help businesses better understand

their social media data, optimise

measurement and develop tactics

and social media strategies,

based on qualitative

and quantitative analytics.

Intro

SOCIAL MEDIA MARKETING CONSULTANCY

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Case Study: ANZ Bank

To compare their performance with performance of key

competitors in 2 markets & to see how the brand is doing

in each market & to check what platform is better for customer

care & Publishing and ads optimization

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Case Study: Lenovo

To compare their performance with performance of key

competitors in 2 markets & to see how the brand is doing

in each market & to check what platform is better for customer

care & Publishing and ads optimization

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Digital

Command Center

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Digital Command Center

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Nestle Testimonial – DAT Center

https://www.youtube.com/watch?v=sTqPKyJ6YSM&list=PLFP6htnudTLTNDzb6u-jNRYuxlYIEPqsF

“It is important for us to have a partner like Socialbakers to help and support us in detecting, analyzing, reporting the trend & performance of our brand according to the strategy on local & global scale.” Andrea Galli, Nestle

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Digital Command Center

Command Centers

High Level Visualisation of KPIs

Real-time Listening & Engaging

COMMAND

CENTER

Social

Advertising

Social

Publishing

Social

Listening

Top Content

Audience

Analysis

Social Trends

Customer

Response Rate

Comparative

Benchmarking

Social

Analytics

E-Commerce

Web Analytics

E-Mail

Marketing

Marketing

Automation

Comparative

Benchmarking

3rd Party

Applications

What can a Digital Command Center show you?

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Sample: Learn About Your Audience

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Sample: Your Best Content

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Sample: Social Customer Care

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Sample: Event Buzz

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Sample: Event Buzz

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Sample: Crisis Management

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Sample: Make Insight-Driven Decisions

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Thank You!

Robin Caswell,

Head of UK, TR and MEA