Social media tactical plan

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Social Media Tactical Plan An example for Small Business

description

Social Media Tactical Plan Every business it is unique and special. Even if we were to talk about 4 companies that offer the same service, every single one of them has a different brand mantra and a different value proposition. Therefore every single one of them has a particular why to handle their communications. The main objective of writing a tactical plan is to make transparent and clear, what will be the objectives to accomplish in a given time and to clarify what actions are going to be taken and with what metrics are they going to be measured. By doing this our clients understand the importance of the work that is going to be done, their role and involvement and the part that the consultant is going to develop for them. Feel free to contact me so I can better understand your needs. [email protected] @cristoleon_

Transcript of Social media tactical plan

Page 1: Social media tactical plan

Social Media Tactical Plan An example for Small Business

Page 2: Social media tactical plan

Social Media Tactical Plan

This plan includes the tactical objectives to be used to accomplish the following social media goals:

1. Increase inbound leads at a low cost.

2. Expand reach of thought leadership content.

3. Engage and excite influencers current clients.

4. Better understand, identify, and engage potential buyers.

5. Increase visibility on Google searches.

6. Expand positioning of and visit of the web page or blog.

Web page…………………………………………………………………03

Social networks………………………………………………………..04

Micro blogging………………………………………………………….05

Geotagging………………………………………………………………06

Photo sharing…………………………………………………………..07

Additional notes and objectives………………………………09

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 2

Page 3: Social media tactical plan

Web page. Short term objectives:

Increase recognition

Modify design for SEO.

Include RSS button.

Include social share buttons.

Increase engagement

Encourage the use of the application X

Increase the number of visits to the Contact page.

Add RSS button.

Add social share buttons

Key metrics

• Number of visits

• Number of social shares

• Audience growth- unique and returns

• Conversions

• Subscribers

• Inbound links

• Technorati, Alltop, and other directory listings

• SEO Improvements

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 3

Day Week Month Hours

Page 4: Social media tactical plan

Social networks. Short term objectives:

Facebook Fan Page

To serve as a second channel of social engagement and as E-Commerce window

Share a mix of relevant links, engaging content, photos and polls

Make sure you promote upcoming events and create them in the events tab

2 posts per day

Engage with influencers

Key metrics

• Facebook Likes and posts

• Referring traffic.

• Photo likes.

• Comments

• Klout score.

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 4

Day Week Month Hours

Page 5: Social media tactical plan

Micro blogging. Short term objectives:

Twitter

Promote content through Twitter

Segment influencers and create lists

Utilize promoted Tweets

Listen to relevant conversations

Build reputation

Key metrics

• Followers

• Mentions

• Retweets

• Retweet Reach

• Replies Reach

• Number of lists

• Social Capital--influence of Twitter followers

• Posts

• Tweeth Reach Score.

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 5

Day Week Month Hours

Page 6: Social media tactical plan

Geotaging. Short term objectives:

Foursquare

Promote location through check-ins

Segment influencers and create lists

Utilize promotions (coupons)

Build positioning

Key metrics

• Followers

• Check-ins

• Likes

• Number of lists

• Number of tips done

• Klout Score.

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 6

Day Week Month Hours

Page 7: Social media tactical plan

Photo sharing. Short term objectives:

Pinterest

Create boards leveraging both content and company culture

Follow other businesses, thought leaders, customers, and partners

Key metrics

• Pinterest pins and follows.

• Referring traffic.

• Photo likes.

• Comments.

External

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 7

Day Week Month Hours

Page 8: Social media tactical plan

Photo sharing. Short term objectives:

Encourage employees to share any interesting and marketing relevant photos from social marketing or sales events

Take pictures of any relevant marketing events

Utilize photo sharing sites to share images with links back to social media and core site

Facebook Photo Gallery

Pinterest boards

Key metrics

• Referrals from photo sharing sites

• Views of photos on social sites

• Pages ranking on key terms from photo sharing sites

Internal

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 8

Day Week Month Hours

Page 9: Social media tactical plan

Additional notes and objectives

Match Buyer Personas to Social Media sites, adjust strategy above to better fit personas

Train sales about better use of social media

Encourage employees to be active participants in social media.

Implement a social media strategy

SWOT Analysis

Marketing plan

Strategic planning

Create company social media policy

Social media organization

o Community manager

o Content creators.

Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_ 9

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Sources

Marketo. (2012). Sample social media tactical plan. [PDF Document]. Recover November 16, 2012 from www.marketo.com

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Cristo Leon | Social Media Consultant | [email protected] | @cristoleon_