Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
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Effectively Leveraging Open Data & Social Channels Social Governance
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Transcript of Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
Effectively LeveragingOpen Data & Social Channels
Social Governance
Can we receive, process, and send an SMS from someone in Haiti to the
appropriate channels in
10 10 minutes minutes or less?or less?
FROMPEOPLEIN NEED
TOPEOPLE
WHOHELP
translation
geolocation
approval
structured
mapped
categorized
sms to 4636
report
170 situation room volunteers
Haitian diaspora volunteers
Crowdsourcing
• The state of crowdsourced applications:
• Outputting structured data
• Delivering actionable data
• Creating situation reports to turn high volumes of data
into shorter, digestible reports
• Partnerships with existing services and institutions
• Bringing agility to where there is already accountability
Libya Crisis MapThe Libya Crisis Map deployed by request of UN Office for
Coordination of Humanitarian Affairs (OCHA)
libyacrisismap.net
© Arc Finance
Concerns
• The data is not verified.
• We don’t know who it’s coming from.
• What if we receive bad information or misinformation?
• What if the cost of these systems and personnel don’t
provide valuable data?
The Right Application• Crowdsourcing as…
• Focus groups
• Polling data
• Online surveys
• Supporting infrastructure
• Speaking to people where they already are
Take home messageWhether for emergency response or civic affairs:
crowdsourcing is happening and we have best practices to allow us to do it smarter. Let’s harness crowdsourcing to
improve public services and entrepreneurship.
What existing services could benefit from a direct connection with the public as information provider?
What major challenges in your country could benefit from crowdsourcing applications?
