Social Enterprise Business Plan Idea

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    Table of ontents

    1. SUMMARY ........................................................................................................................................... 1

    2. ORGANIZATIONAL OVERVIEW ............................................................................................................... 2

    2.1. Problems and Solution ...........................................................................................................2

    2.2. Vision ....................................................................................................................................2

    2.3. Mission ..................................................................................................................................2

    2.4. Core of value .........................................................................................................................2

    3. PRODUCT ................................................................................................................................................ 2

    4. MARKET ANALYSIS ................................................................................................................................. 3

    4.1. Target market........................................................................................................................3

    4.2. Total market valuation...........................................................................................................3

    4.3. Target company revenue........................................................................................................4

    4.3. Market trends ........................................................................................................................4

    4.4. Competi ti ve Advantage ..........................................................................................................4

    5. MARKETING STRATEGIES ....................................................................................................................... 5

    6. STAFFING AND OPERATIONS ................................................................................................................. 6

    6.1. Operational plan....................................................................................................................6

    6.2. Management and personel ....................................................................................................7

    6.2.1. Manager summary................................................................................................................... 7

    6.2.2. Human Resources ..................................................................................................................... 7

    7. SALES PLAN ............................................................................................................................................. 8

    8. SOURCE OF FINANCIAL .................................................................................................................... 9

    8.1. Capital of founding people.....................................................................................................9

    8.2. Supporting fi nancial f or social organizations .........................................................................9

    8.2.1. Vietnam Womens Union .......................................................................................................... 9

    8.2.2. United Nations Development Fund for Women...................................................................... 10

    8.2.3. Raising funds from community ............................................................................................... 10

    9. CONCLUSION ..................................................................................................................................... 11

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    1. SUMMARY

    Everyone wants to be a good person, to become an useful citizen of the country, but it is

    not easy, especially for those who committed an offense in the first time, the way for them

    to re- integrate into community seems too fragile. The challenge has become even more

    difficult for female prisoners. Because of the lack of any personal possession after they are

    released and the mistake past, their opportunity to remake their lives are so faint.

    In vocational guidance for prisoners that have nearly finished serving penalties that is

    held by the Centre for Vocational and job placement counseling Thanh Nien Binh Dinh

    center in collaboration with Kim Son, when asked "What does he/ she need the most after

    geting out of the prison?", most of them replied: "A suitable job.

    So, how to find a suitable job? However, the fact is that the criminals after serving their

    penalties find it too difficult to find work, even unskilled work because all manufacturing

    establishments, and business owners are afraid of their past, eventhough the prisoners have

    also learned and practiced in prison many expertises: carpentry, forging, textiles,

    mechanical and so on.

    Prisons are responsible for the detention and rehabilitation of prisoners during their

    sentence observance. However, wether they can successfully fit into the community after

    reintegration depends on many other factors. In particular, employment factors and

    favorable working environment are very important, these help them find work, avoid bad

    friends and redeem past mistakes.

    In fact, many criminals had been in jail, out of jail and back again guilty because there is

    no stable job and they suffer from others distancing . Therefore, apart from the efforts of

    people who had made a violation of law, the attention and support from organizations,

    society, and local governments, will be the catalyst to contribute to accelerating their

    rehabilitation process.

    "The hand has five fingers and long-fingered hands also have short fingers. No one is

    perfect, knowing how to make use of their strengths will be very good. Because the thing

    most needed now is social security, we need to create jobs for the people who want to

    rehabilitate in order to help them quickly reintegrate community. Everybody should not

    keep away from them, discriminate them. In contrast, we should give them a chance to

    change their life, especially the female prisoners.

    Thus, my group decides to open a workshop which sells hand embroidered products by

    female prisoners because of two reasons. First of all, hand embroidery can be enjoyed by allages and attract many customers, especially customers with high income. Equally

    important, many female prisoners are trained about textile and embroidery in prison,

    therefore, we believe that to open a workshop to sell hand embroidery is the best decision

    in order to help them not only back the society but also apply what they have learned in a

    prison to make a living.

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    2. ORGANIZATIONAL OVERVIEW

    2.1. Problems and Soluti on

    The way for people who committed an offense to reintegrate community seems too

    faint, especially with female prisoners. In fact, the criminals after serving their penalties istoo difficult to find work, even unskilled work because all manufacturing establishments,

    business owners are afraid of their past and their personality, although the prisoners also

    learned and practiced in prison. To specify, the female prisoners were trained about

    embroidery when they are in prison.

    Thus, my group decides to open a workshop which sells hand embroidered things by

    themselves. We believe that this product is very suitable for them because they learned the

    necessary skills for making hand embroidered things in jail.

    2.2. Vision

    All of the female prisoners after serving penalties have the stable income and quickly back

    to society.

    2.3. Mission

    - Making a steady job for female prisoners

    - Constructing the friendly working environment in order to help them overcome the

    complexity of past mistake and give them opportunities to reintegrate community.

    2.4. Core of value

    - Promoting social inclusion

    3. PRODUCT

    Product Description

    Materials which make hand-embroidery are simple such as: fabric, cloth and wood

    frame used to stretch canvas. However, the tools and materials may be changed depending

    on the embroidery items as suitable as possible.

    Hand embroidery is a technique that can be used to decorate many items, lending a

    personal touch to one's home. Whether its the initials stitched on the edge of a pillowcase

    or a delicate floral theme on special towels for the bath, embroidery remains a very unique

    way of personalizing items and has a rich tradition of use throughout the world.

    Hand embroidery can be enjoyed by all ages. Many people like using hand embroidery

    to share their artistic talents with houseguests, and completed work, from a favorite saying

    or quote in a frame to a complicated piece of hand embroidery, often makes for a good

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    conversation piece. With the proper tools and techniques, hand embroidery can be a fun

    way to create beautiful works of art.

    Therefore, hand-embroidery is not only the special gift, but also becomes the item

    which impress the style of users.

    4. MARKET ANALYSIS

    According to our market research conducted last few months, we justify the projects

    made in this business plan. There is a viable market and we know we can beat other social

    enterprise in the market for sales.

    4.1. Target market

    Hanoi is the potential market being planned to sell the products or services. In this

    market, we divide into some segments with the criteria below:

    Gender: Female customers are mostly paid attention because they spend more

    consideration on hand-embroidered products than male customers.

    Purchase occasions: Hanoi is one of the historic destinations. Hence, there are

    many foreign tourists visit and enjoy special products and services here. It is

    essential to introduce and commercialize our embroidered products.

    Income: Many rich people are gathering in Hanoi and they are willing to pay

    much money for expensive and luxurious products like handy embroideries.

    Characteristics of potential customers:

    Female customers: This group prefers beautiful, precise and skillful products to

    decorate and preen. Moreover, the products must be useful and convenient.

    Foreign tourists: They prefer unique souvenirs to give their relatives. They are

    able to pay money for whatever products they want.

    Rich people: They prefer simple but polite products. They do not hesitate to buy

    our expensive types of product.

    4.2. Total market valuation

    Value of the market brings the enormous potentiality for our products. In the

    domestic market, the handy embroideries are under clients consideration, which is based

    on our recently market research. Many social classes gather in Hanoi and they are different

    objects we take account.

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    In addition, our future aim is that the handy embroideries are sold widely in

    international market. This goal can achieve through the products which are brought and

    introduced by foreign tourists.

    4.3. Target company revenue

    Initially, because of start-up, sales figures must meet the female prisoners demand

    of basic salary. Those figures are attached with financial projections which are shown in the

    final part of this business plan.

    Afterwards, sales must rise 5% compared with the previous months. Therefore, our

    company will be capable of recurring revenue, enlarging our business scale, recruiting new

    staff (female prisoners).

    4.3. Market tr ends

    As recent trends can be seen, customers prefer handmade products to mass-market

    products. Products made by machine are massively produced and they are mostly identical.

    Otherwise, handmade products are preferable due to their unique and creative factors.

    Those products contribute their usefulness to the clients. Especially, hand-embroidered

    products bring new trends to the market. Handy embroideries are various because they can

    be embroidered on the variety of products such as clothing, pillows, bags, picture, etc.

    4.4. Competi tive Advantage

    Potential customers choose to buy hand-embroidered products because of their

    unique features, and price. Comparative advantages can be considered in a following

    example. Unlike machine-embroidered portraits, our portraits have no size limitations. That

    is why customers may choose to have a family portrait as big as the whole wall. In reality,

    the bigger the hand-embroidered portrait is, the more natural the faces on it look. Our

    portraits have no seam defects, which is often the case with machine-stitched portraits.

    "Seam defects" are the defects caused by size limitations of embroidery machines. In hand

    embroidery, the size of working area coincides with the portrait's size. Thus, there just

    cannot be any flaws in quality.

    Embroidery machines have a fixed number of heads which limit the threads palette to

    the same number of colors. Commercial embroidery machines have at most 18 heads.

    While industrial embroidery machines can boast of 56 heads. Compare this to at least 468

    colors and shades of floss, and this advantage of hand embroidery will speak for itself. For

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    the sake of fairness, the only disadvantage of hand embroidery should be mentioned. It is

    much more time consuming than the machine embroidery. But this minor disadvantage is

    well outweighed by its main advantage, inspiration, love, and deep respect for ancient

    traditions put into stitching by caring human hands.

    5. MARKETING STRATEGIES

    Strategies Activities

    Product Cross stitch

    - Various models

    - The materials: Fabric and Thread.

    Bag:

    - Unique.

    - Lots of traditional value.

    -

    Made of natural materials such as silk, snail, oyster shell. Pillow

    - Attractive

    - Made of the materials such as silk, green pea.

    Price

    Cross stitch: 300.000 - 500.000 VND/product.

    Pillow : 120.000 - 190.000 VND/product.

    Bag : 250.000 - 350.000 VND/product.

    Place Cross stitch:

    -

    Distributing to temples and museums in Hanoi for foreigners Bag:

    - Retailing to bag shops in Hoan Kiem and West Lake.

    Pillow:- Distributing to the souvenir shops in Hai Ba Trung district.

    Promotion Content Marketing:

    - Advertising on Facebook, Twitter, radio, newspaper.

    - Production of prototypes on Print flyers.

    Oral Marketing:

    -

    Create connecting forum. Affiliate Marketing:

    - In conjunction with the events of "sustainable development",

    "environmental protection", human right

    - Join the "social business incubator" of CSIP.

    - Send product samples to the exhibition, museum.

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    Social impact:

    When our group has intention of opening a workshop which sells hand embroidered

    things by the prisoners, we believe that we can bring the best things to women prisoners,

    society and environment.

    Firstly, with the women prisoners, by exploring the reality of finding employment after

    release from prison from the perspective of 650 female prisoners in Gia Lam, Ha Noi, werealize that most prisoners have difficulty finding a job after release because of their low

    levels of educational attainment and work experience, health problems, and other personal

    characteristics. Most of them rely on family and friends for income after release, more so

    than legal employment. Meanwhile, stable employment is very important for them to take

    care of their family. Therefore, our group sets this plan in hope of bringing a stable job to

    the prisoners as well as helping them reintegrate society easily.

    Secondly, the second advantage of our plan is to make the society become better. Once the

    women prisoners have their stable jobs, the competence of going back to jail is difficult to

    occur. The reason is that they percept which they should do. They also need the stable

    marriage, stable job, hope and belief in their bright future. From the positive thinking, it

    helps to reduce the social evils. In addition, we believe our workshop plays an important

    role in promoting the national economy. Every month we provide the employee with the

    salary. Therefore, the unemployment decreases significantly, and the individual income also

    contributes to increase GDP.

    Finally, environment is an important factor which we pay much attention to when

    setting plan for opening a workshop. Our products are hand embroidered things which are

    made of natural materials such as silk, green pea, snail and oyster shell. These materials arevery friendly with environment, and they dont harm to peoples heath at all. Moreover, our

    workshop doesnt need to use much machine, so there are no exhaust fumes which make the

    environment polluted.

    6. STAFFING AND OPERATIONS

    6.1. Operational plan

    Our business is a social enterprise that can have an independent system. However, we

    will try to get sponsored from government, individuals and some big companies. Therefore,

    we can help more female prisoners and improve our products quality.

    To facility our business, we will hire a building with the minimum square of 60 m2.

    Besides, we will buy some machine that we need to make products and buy equipment.

    Partners:

    -Suppliers who supply materials for us

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    -Shopkeepers who buy an average or a big amount of our products.

    Legal environment:

    -Have the license which allows our business to operate officially.

    -Fully comply with the provisions of the law on business activity.

    6.2. Management and personel

    6.2.1. Manager summary

    Because we are still students so we do not have a lot of experience in operating a business.

    Therefore, we will invite a person who has ability to manage a business, has experience in

    running a business and has responsibility to what he is doing. Moreover, he has to have a lot

    of relationship to improve our businesss development.

    6.2.2. Human Resources

    Because our business has just been established, therefore, we do not have much money. We

    try to do everything to save money.

    Number Position No of people Salary per month Working time

    1 Managing director 1 8.000.000 VND Full time

    2 Workers 100 3.000.000 VND Full time

    3 Accounting and

    finance staff

    1 5.000.000 VND Full time

    4 Marketing staff 30 It depends on the

    amount of work

    they do

    Part time

    -Director should have MBA degree (major: business). He is in charge of planning

    strategies, recruiting and managing. He should have at least 2 two years experienced.

    -Workers are female prisoners who were trained about embroidering in prison and really

    want to find a suitable job.

    - Accounting and finance staff must be at least 1 year experienced and honest.

    - Marketing staff are mostly students who want to find a part time job which help them

    accumulate experience. More importantly, they should be agile and enthusiastic.

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    7. SALES PLAN

    We plan to open a store display products on Hang Bo street - Ha Noi. This place which

    in the old town so very easy to attract the attention of tourists to Ha Noi. We have also to

    build a sales strategy as follows:

    Step 1: Exploration and ref inement

    - The first step in the sales process is the discovery of prospects:

    - Develop a list of your potential customer. Then the sellers can call, send a message via

    email to prospects before deciding where to take advice.

    Step 2: Preliminary Approach

    Sellers need to learn enough information about prospects, set goals when deciding to take

    the company to advise customers about the products their products

    Step 3: Reach

    Sellers need to know how to greet customer buy to get a preliminary step for future

    relationships (including manifestations, the preamble and the way in story comments).

    Step 4: I ntroduction and Demonstration

    This is the stage salesman introduced its products to buyers AIDA formula (create attention,

    interest, desire, action leads to buy). Sellers will be careful to emphasize the benefit of our

    customers and raise the product's features to satisfy their benefits. Besides, the seller shouldalso specifically emphasized social factors in each product. Our products are made from the

    women in difficult circumstances and through the sale of these products can bring small

    income to help them out of poverty and can integrate back to society. We also need to hit

    the psychological factors and to stimulate purchasing decisions of customers.

    Step 5: Overcoming the objection

    Customers almost always make the objection in the process of introducing the proposal or

    make a purchase, their opposition may be psychological or logic. To deal with this

    opposition, the salers should always keep a cheerful demeanor, clearly suggest buyers do

    not endorse the opinions, denying reasonable value of such opinions,etc

    Step 6: Continue to moni tor and main tain

    This last step is necessary when the salesperson to make sure customers will be satisfied

    and continue a business relationship, immediately after the deal ends salers need to

    complete all the necessary details about the delivery, purchase conditions, they need to keep

    their customers plan to make sure not to forget or lose customers.

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    8. SOURCE OF FINANCIAL

    8.1. Capital of founding people

    The founded groups members contribute capital to start up the social enterprise. We may

    take part in some part time jobs or small donation activities to earning money. There are

    some ideas for small donation campaigns such as:

    Planning Description Time Unit sales Total sales

    Collectingwaste paper

    We collect worthless paper

    (documents, books,newspapers, magazines ...soon) from the dormitory of

    university. After that, we buythose for collector and take

    money for plan

    Monday andThursday

    evenings every

    week

    100,000VND per day

    00,000VNDer month

    Selling ice-tea and

    snacks

    Our group sells ice-tea andsnacks for charity purposing.

    We sell its near dormitory of

    National EconomicsUniversity because there aremany students in here.

    On everyevening

    50,000VNDper day

    1,500,000VND per

    month

    Organizing

    charity movie

    We borrow school hall andprojectors, so then print the

    tickets and posters. With theticket price is 20,000 VND,

    the revenue is used for socialenterprise.

    Twice a week 300,000 VND(we earn

    600,000 VNDper day, after

    deduction ofmoney

    capital)

    2,400,000

    VND a month

    No sooner does our group apply three plans in the same time than we have

    approximately 4,700,000 VND a month to using for social enterprise.

    8.2. Supporting financial for social organizations

    8.2.1. Vietnam Womens Union

    * Introduction:

    Vietnam Womens Union (VWU) has transformed and developmental organization, whichis mandated to protect womens legitimate rights and strive for gender equality. At present,

    the VWU has a membership

    of above 13 million members belonging to 10,472 local women's union in communes and

    towns throughout the country.

    * Contact:

    Website: http://hoilhpn.org.vn; http://vwu.vn.

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    Address: 39 Hang Chuoi, Hai Ba Trung, Ha Noi.

    Telephone: (04) 39718157/ 39720058

    Fax: (84-4) 9713143.

    Email: [email protected]; [email protected]

    8.2.2. United Nations Development Fund for Women

    * Introduction:

    The United Nations Development Fund for Women, commonly known as UNIFEM,

    provides financial and technical assistance to innovative programs and strategies that

    promote womens human rights, political participation and economic security.

    * Contact:

    Website : http://dicu.gov.vn

    Address: 25 Phan Boi Chau, Hoan Kiem, Ha Noi.

    Telephone: 04.39421495

    Fax: 04-38223579 > E-mail: [email protected]

    8.2.3. Raising funds from community

    We use public media (television, internet so on) as a method to raising funds. For

    example, we create some events to donating in Facebook or newspapers.

    In addition, there are many companies which concern about CSR (Corporate social

    responsibility). Our group may seek funding from those companies

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    9. CONCLUSION

    Nowadays, there are a lot of projects conducted to help poor people, street children and the

    disabled but only a few projects are carried out to help prisoners to reintegrate into the

    community. No one wants to be jailed. Many people are jailed only because of some

    misintention or ill-informed inconsideration. Of course, they deeply regret about what they

    have done. The most expensive price costing him is not being put in prison but the loss of

    his honor and respect of others. One of the most intimidating things after they are geting outof the prison is that they are condemned by others, and not welcome by the community.

    Moreover, for a person who has ever been in prison, it is very difficult for them to find a

    good job. Many prisoners after prison time have to do difficult manual-labor jobs with low

    salary. Because of these reasons, a lot of prisoners lose belief in life, feel disappointed and

    unconfident. Overcoming these difficulties is very hard and it is even much harder for

    women.

    From our perpective, being put in prison is enough for prisoners to regret about the mistakes

    they made and have a change of heart. Our society should give them a chance to redeem

    themselves. We must not destroy their life one more time by scornful eyes. In contrast, weshould care about them more to help them live a better life. Therefore, our project aims to

    help female prisoners to find a stable job and find happiness in life. We hope to get support

    from people.

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