Social Corp: Social Media Goes Corporate

55

description

this is a summary of book "Social Corp: Social Media Goes Corporate (Voices That Matter)" written by Joel Postman.

Transcript of Social Corp: Social Media Goes Corporate

Page 1: Social Corp: Social Media Goes Corporate
Page 2: Social Corp: Social Media Goes Corporate

SocialCorp: Social Media

Goes To Corporate

Joel Postman

Page 3: Social Corp: Social Media Goes Corporate

What is a social

media?

Page 4: Social Corp: Social Media Goes Corporate

Social media describes the online technologies and practices that people use to share opinions, insights, experiences, and perspectives.

Social media can take many different forms, including text, images, audio, and video. These sites typically use technologies such as blogs,message boards to allow users to interact.

Page 5: Social Corp: Social Media Goes Corporate

What is a social corp?

Page 6: Social Corp: Social Media Goes Corporate

Companies that are learning

to take advantage of the power of social media

to reshape their relationships with customer and important audiences.

Page 7: Social Corp: Social Media Goes Corporate

Why company should be a SocialCorp?

Page 8: Social Corp: Social Media Goes Corporate

Unparallel access to information

Enhanced brand awareness and perception

Better engagement with customers,employees and business

partners

Increased control over the company’s marketplace message

Page 9: Social Corp: Social Media Goes Corporate

What Does It Take to Become a SocialCorp?

Page 10: Social Corp: Social Media Goes Corporate

Social Corp Readiness

Quiz

What does

Page 11: Social Corp: Social Media Goes Corporate

What are Social Media Tools?

Page 12: Social Corp: Social Media Goes Corporate

blog.

Page 13: Social Corp: Social Media Goes Corporate

social networks.

Page 14: Social Corp: Social Media Goes Corporate

photo sharing.

Page 15: Social Corp: Social Media Goes Corporate

communities.

Page 16: Social Corp: Social Media Goes Corporate

social bookmarking.

Page 17: Social Corp: Social Media Goes Corporate

rich media.

Page 18: Social Corp: Social Media Goes Corporate

rich media.

Page 19: Social Corp: Social Media Goes Corporate

rich media.

Page 20: Social Corp: Social Media Goes Corporate

microblogging.

Page 21: Social Corp: Social Media Goes Corporate

microblogging.

Page 22: Social Corp: Social Media Goes Corporate

wikis.

Page 23: Social Corp: Social Media Goes Corporate

second life.

Page 24: Social Corp: Social Media Goes Corporate

“Social Media Strategy should tie business strategy and communication strategy, rather

than being based on available tools”

Page 25: Social Corp: Social Media Goes Corporate

The Power of BLOG

Page 26: Social Corp: Social Media Goes Corporate

Interactive Engagement and

Conversation monitoring

Page 27: Social Corp: Social Media Goes Corporate

customer engagement.

Page 28: Social Corp: Social Media Goes Corporate

conversation monitoring.

Page 29: Social Corp: Social Media Goes Corporate

Can You Control Your Brand, or Just Share It?

Page 30: Social Corp: Social Media Goes Corporate

brandjacking.

Page 31: Social Corp: Social Media Goes Corporate

Establishing corporate identity

Page 32: Social Corp: Social Media Goes Corporate

Using Social Media to Reach the Right People

Page 33: Social Corp: Social Media Goes Corporate

Employee Engagement

Page 34: Social Corp: Social Media Goes Corporate

Analyst and Investor Relations

Page 35: Social Corp: Social Media Goes Corporate

Customer service, support and engagement&

Page 36: Social Corp: Social Media Goes Corporate

Business Partners

Page 37: Social Corp: Social Media Goes Corporate

Marketing

Page 38: Social Corp: Social Media Goes Corporate

Balancing Social Media Risk and

Reward

Page 39: Social Corp: Social Media Goes Corporate

Social Media Ethics

AstroturfingBlogola

BrandjackingComment Spam

FlogLink Baiting

Pay Per PostScreen Scrapping

Splog

Page 40: Social Corp: Social Media Goes Corporate

The WOMMA ethic code

•Honesty of Relationship

•Honesty of Opinion

•Honesty of Identity

Page 41: Social Corp: Social Media Goes Corporate

Can You Count Everything That

Counts?

Page 42: Social Corp: Social Media Goes Corporate

Value of Social Media

InfluenceBrandEngagementPublic Relations

Page 43: Social Corp: Social Media Goes Corporate

What Are The Tools?

Page 44: Social Corp: Social Media Goes Corporate

Google Analytics

Page 45: Social Corp: Social Media Goes Corporate

Entreprise-Grade Social Measurement

Page 46: Social Corp: Social Media Goes Corporate

Blog Search

Page 47: Social Corp: Social Media Goes Corporate

Blog Ranking

Page 48: Social Corp: Social Media Goes Corporate

Social Bookmarks

Page 49: Social Corp: Social Media Goes Corporate

SocialCorp 2.0:Corporate

Communications Inside Out

Page 50: Social Corp: Social Media Goes Corporate

Speed Brevity

Page 51: Social Corp: Social Media Goes Corporate

Participation Chaos

Page 52: Social Corp: Social Media Goes Corporate

Letting GO Tacking Back

Page 53: Social Corp: Social Media Goes Corporate

Engagement Doing Business

Page 54: Social Corp: Social Media Goes Corporate

Wild Wild West The Civilized World

•HOUSEBILL 775

Page 55: Social Corp: Social Media Goes Corporate

: Start Now!

thank you!