Social and Economic Impact Report 2007
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Transcript of Social and Economic Impact Report 2007
cIntroduction by Jennifer S. Vanica, President & CEO Jacobs Family Foundation
Jacobs Center for Neighborhood Innovation
To Raise a Village: Exploring the Social and Economic Impact of Market Creek
1c
If 2006 was the year that Market Creek
Plaza “changed ownership” — both literally
and figuratively — 2007 was the year that
Market Creek became a village. Market Creek
Plaza’s working teams became “Village Teams,”
land planning and land acquisition expanded,
residents and funders worked
in a more interconnected and
comprehensive way, and the vision
of Market Creek transformed into
a large-scale cultural village.
Today in San Diego, it is hard to remember the
corner of Market Street and Euclid Avenue of
ten years ago. Widespread blight. No access
to a major grocery. Few businesses operating
past sundown. The toxic environment and
concrete channels of Chollas Creek.
But that was then.
The story of Market Creek and the transformation
of the surrounding area is the story of a
community that dared to dream. It’s about
residents who had the nerve to step out of
their homes and connect across cultures, across
It’s about people who took
great risks, who withstood
great criticism, and who had
the courage to believe they
could create the community
they wanted to live in.
neighborhood boundaries, across social status,
and across educational levels to bring their gifts
and problem-solving skills to the table. It’s about
people who took great risks, who withstood great
criticism, and who had the courage to believe
they could create the community they wanted
to live in.
When asked, residents spoke out. They wanted to
remove physical blight. They wanted to reclaim
public transportation. They wanted to be able
to walk their neighborhoods and have safe
routes to school for their children. They wanted
access to healthy foods
and viable housing choices
for their families. They
wanted nice restaurants.
They wanted jobs and
pathways to careers. They
wanted great schools
and quality after-school
programs for their children.
They wanted to celebrate
their cultures and share their customs,
traditions, and art. And they wanted to open
the doors to ownership for themselves, their
children, and their children’s children.
c 2007 was the year
that Market Creek
became a village.
2
There is nothing remarkable or different about
the dreams of these residents. Pick any city,
any neighborhood, on any day, and people
across the country will have the same dreams.
But what feels different to people when they
come to The Village at Market Creek is the result
of what happens when neighbors take charge
of change. It is what happens when they have
the opportunity to be heard, see themselves in
the vision and planning, and have permission
to fail, dust off, come back, and try again. It is
what happens when people are encouraged to
take risks and when they won’t take no for an
answer. It is what happens when people have
the opportunity to experience the creativity of
teamwork and take the time to celebrate each
accomplishment, now matter how small.
While its success may be
measured by square feet
of construction, number of
jobs, and value of contracts,
Market Creek is mostly
about people learning
how to work together,
developing strong and dynamic networks,
creating bridges to the larger region, and
cultivating a widespread community ethos
built on the belief that change is possible.
It is the story of resident ownership —
the ownership of planning (where vision
is built), the ownership of implementation
(where skills and capacity are built), and
the ownership of assets (where the ability
to leverage future change is seeded).
So what is the impact of Market Creek?
This report details what we know about the
social and economic impact of Market Creek.
As part of the report, we also share some of
the challenges and lessons learned during
the last year as the work of the resident teams
progressed and as Market Creek evolved
from a plaza into a large-scale cultural village.
While our team is always grappling with
identifying the right success indicators, here is
some of what we point to when asked, “How
do you know Market Creek is working?”
What feels different to people when
they come to Market Creek is
the result of what happens when
neighbors take charge of change.
3c
Business Development and Employment
Evaluating Market Creek as a vehicle for the
development of jobs and the advancement of
business, we can point to the Plaza’s ability to
recruit and sustain a major grocery. We can point
to the growth in sales for Food 4 Less over its
seven years of operation and to the growing base
of deposits at
the Wells Fargo
Bank. We can
point to Market
Creek Plaza’s
overall ability
to achieve stable employment even though
the percentage of community hiring has
fluctuated. In 2007, a change in Food 4 Less
hiring facilitated a 14% increase in community
employment over the prior year and put us back
on target with Market Creek’s original goals.
On the community business development
front, the two largest resident-owned
businesses, Magnolias and El Pollo Grill,
face the daily challenge of operating in an
emerging market. They are meeting that
challenge by expanding their catering and
events. Both are current on leases and loans.
In 2007, business roundtables brought
together representatives from the City
Council office, the redevelopment agency,
the Coalition of Neighborhood Councils,
and the Diamond Business Improvement
District to share ideas for expanding
community support of local businesses.
Market Creek Partners, LLC
Evaluating Market Creek as a business, we can
point to the Plaza’s ability to recapture over
$40 million in economic activity and sustain
approximately 195 jobs. For Market Creek
Partners, we can document $1.7 million in
annual revenues, its ability to manage its debt
service, and its profit (after depreciation) of
about $100,000 per year. We can also point to
the company’s potential for growth when the
property at Market & 47th streets is developed.
Jacobs Facilities, LLC
Evaluating Market Creek as a community
resource and gathering place, we can point to
the new Joe & Vi Jacobs Center with its indoor
and outdoor meeting and performance spaces,
along with its 5,000-square-foot commercial
kitchen. Built with the backbone infrastructure to
be competitive with the top similar-sized venues
in San Diego, the Center will assist residents in
continuing to recapture the economic leakage
associated with meetings, conferences, catering,
banquet services, and other related industries.
A new business that will be formed in the
coming year to operate its venues and culinary
academy is targeted to create an additional
200 to 250 new jobs, more than doubling
Market Creek’s current employment counts.
Community Ownership
Evaluating Market Creek as an asset-building
strategy, we can point to the ownership structure
of Market Creek Partners, LLC as a mechanism
for residents to benefit directly from the growing
value of land in their community. We can point
to the “working team” as a methodology for
facilitating broad-based ownership of project
planning and implementation. We can look at
the “Community Development IPO” as a tool for
offering community residents a financial stake
in the revitalization of their own neighborhoods.
We can detail the distribution of profits to our
local community investors at a 10% preferred
return, and to the Neighborhood Unity
Foundation, which is putting those profits
back into strengthening the community.
Evaluating Market Creek as a business, we can point
to the Plaza’s ability to recapture over $40 million in
economic activity and sustain approximately 195 jobs.
4
The Built Environment
Evaluating Market Creek from a smart-growth
perspective, we can point to the investment
in restoring the vitality of one of San Diego’s
older urban neighborhoods. We can point to
its transit orientation, the strong sense of place
captured in its architecture, its walking paths,
and the longer-term vision for mixed land uses
with a range of housing and commercial services.
Through the development of The Village at
Market Creek, a 20-acre industrial brownfield
has been put back into productive use, toxic
apartment complexes have been removed and
will be replaced, fossil filter storm drainage
systems have been put into operation, and over
2,250 linear feet of wetlands have been restored.
In 2007, Cats Excavating and
Engineering, previously a
small, unbonded company,
served as the prime contractor
for the Chollas Creek Encanto
Tributary Restoration Project,
having grown its capacity for
this very specialized wetlands recovery work.
In the development of the new Joe & Vi Jacobs
Center, we can point to alternative building
materials used in framing the new building, the
cool-roof system, the measures taken to ensure
energy efficiency and air ventilation, the use
of recycled and non-toxic materials, and the
installation of the backbone for solar energy.
The impact of new construction in The Village
has been significant on our local community
contractors. Over $27 million in contracts
have gone to minority- and women-owned
businesses — an unprecedented 76% of
all contracts.
Community Building
Evaluating Market Creek as a platform for building
community, we can point to its network of
working teams. While the impact of the teams
is more challenging to quantify, these teams
have helped build the capacity of people to
conduct planning, find common ground, adopt
an action orientation, mobilize resources, create
dialogue and greater understanding among
ethnic groups, reduce tagging, and increase pride.
Most importantly, these teams have stimulated
a can-do spirit, a commitment to joint action,
and a sense of responsibility to one another.
We know that “community listening” and forums
that give residents a voice are now the way
business is done here. We can see the growing
strength of the Coalition of Neighborhood
Councils, the Diamond Business Improvement
Through the development of
The Village at Market Creek,
a 20-acre industrial brownfield has
been put back into productive use.
5c
District, and the Neighborhood Unity Foundation,
and we see a growing commitment to ensure
all cultures are represented. In addition, we
know that San Diego’s broader philanthropic
community is now actively working across areas
of interest to expand organizing efforts, pilot
resident-led projects, help residents mobilize safe
neighborhood networks, strengthen schools,
and bridge The Village to the larger region.
Commitment to Shared Learning
Evaluating Market Creek as a platform for learning,
we can point to the hundreds of people that
come each year to visit and to learn from its
strategies, structures, principles, and practices,
and to be inspired by what is possible. We know
that the model embedded in Market Creek
— resident ownership of change — is helping
people grapple with the issues of equitable
development in their own communities, and
it is expanding the limits of how residents can
benefit broadly from revitalization efforts.
We know that Market Creek is becoming a
gathering place for those who want to undertake
large-scale cross-cultural organizing, gain site
control of enough land to make a difference,
and design creative financing partnerships.
It is becoming a learning hub and an R&D partner
for community development practitioners,
foundations, and researchers trying to understand
the dynamics of supporting, implementing,
and sustaining community revitalization
efforts.For those interested in public policy,
it is becoming a place to see up-close-and-
personal the tools, laws, and regulations that
either facilitate or stand in the way of change.
As we enter 2008, we still are wrestling with many
of the same questions and issues we started
with: What strategies best facilitate the economic
expansion of an under-invested area? How long
does it take for an emerging market to form?
How do you best support local business
development without getting in the way of
people’s natural problem-solving? What is the
right mix of activities and services? How do you
harness the local consumer market and attract
a capital market? How do you define scale at
the neighborhood level and how much scale
is needed for sustainability?
We can also say that Market
Creek has confirmed our
original three core beliefs
about community change:
Long-term hands-on
partnership projects
provide the most fertile
ground for learning and
capacity-building.
If you want more than
a make-over, neighborhood revitalization
demands the integration of grantmaking,
training, community organizing, and
development.
When residents own their own change,
they can develop sustaining assets while
rebuilding their neighborhoods.
Our founder, Joe Jacobs, encouraged us to always
remember that failure can be a platform for
success. He gave us the courage to keep going no
matter what went wrong or what barrier was in
the way. As a chemical engineer, he challenged
us to be intentional about our process and stay
clear about what results we were seeking.
From this vantage point ten years out, we know
Market Creek has made a difference. But we
also learned from Joe that success, just like
failure, is anyone’s interpretation of a moment
in time. Business is organic. Economics can
shift on a moment’s notice. He taught us to
be ever vigilant. To never feel like we have
arrived. To always analyze where we are and
work toward improving our performance.
With that in mind, let’s do the numbers…
We know that the model
embedded in Market Creek
— resident ownership
of change — is helping
people grapple with the issues
of equitable development
in their own communities.
7
l
l
The close of 2007 marked the ten-year
anniversary of the resident surveys that launched
the planning for an old factory site. It was the
seventh year of operation of Food 4 Less. It was
the fourth year of profitability for Market Creek
Partners, LLC. It was the one-year anniversary
of the country’s first Community Development
IPO. And it marked the transformation of
Market Creek from a plaza to a cultural village.
The Village is a new way to look at the work.
Moving out of individual silos of activity,
residents began convening across teams
and initiating a deeper conversation about
elements that create great communities.
Through this process, teams and partners began
to discuss a larger sense of purpose and began to
define their roles and goals in creating a strong,
safe, and vibrant village. Capacity-building plans
no longer focused on individual non-profits. It
focused on the ability of groups to work together
in developing The Village in a cohesive way.
Across Chollas Creek, the construction of
the new Joe & Vi Jacobs Center dramatically
changed the landscape at Market Creek. As the
next phase of The Village, this Center doubled
the scope and scale of new development and
catapulted the community teams into a dynamic
conversation about the vision of a bustling
cultural district. This new community gathering
place, learning center, and magnet for arts and
culture helped residents build new bridges across
teams, across cultures, and across the region.
Building on the lessons from Market Creek Plaza,
the teams working on the new Center achieved
unprecedented results in its development,
financing, and construction. The permitting
of the building was smooth, the tax credit
financing was rapid, and the “Community
Builders” program delivered an
exceptional project both in the
quality of the building and the
use of community contractors.
Teams worked on planning
the Center’s office space, its
galleries, its inside and outside
meeting and performance
venues, and its new plaza areas.
Teams advanced the market research, program
design, and financial planning for the meeting
and conference center, which will be phased
Teams and partners began to
discuss a larger sense of purpose
and began to define their roles
and goals in creating a strong,
safe, and vibrant village
8
into full operation over the next two years. They
also assessed the financing needed to complete
the audio-visual and performance capabilities
of the building, and worked on projecting the
timelines for full sustainability of these venues.
Plans were developed to bring the building
to life through community space, vibrant
multicultural art, and diverse activities that will
give it a unique place as the heart of The Village.
Work on the next three phases
of The Village also advanced.
East of Market Creek Plaza, the
Chollas Creek Encanto Tributary
restoration project, with support
from the State Water Resources
Control Board and the City of San Diego, made
way for the planning of a new industrial project.
Planning also progressed on securing an anchor
tenant for the southeast corner of Market & 47th
so development can begin on this important
western gateway to The Village. The Housing
Team also advanced its plans for the first Village
housing community and continued preparing
local residents for ownership of its 42 units.
The City of Villages Team, a partnership between
the Coalition of Neighborhood Councils and
the Jacobs Center, worked to clarify roles,
increase communication in the community,
and draft a prototype community benefits
agreement to use in The Village as it develops.
With 2007 came a growing conversation among
the teams about “scale.” What does scale mean
at a neighborhood level? How much scale is
needed to impact a regional economy? How
much scale is needed to sustain the management
structures of The Village? How much scale is
needed to create an ownership structure open
to an unlimited number of stakeholders?
These conversations resulted in an action plan
to expand acquisition of blighted, unused, or
under-utilized contiguous properties along
Market Street. To support this plan, teams worked
on securing low-cost working capital and other
strategies for reducing the holding costs of
The Village land bank.
With 2007 came a growing
conversation among the
teams about “scale.”
9l
With the vision of The Village expanding from
20 to 80 acres and working teams beginning
to envision the components of a healthy and
vibrant village, people moved toward greater
collaborative action and began to seek new ways
to deepen and broaden the voices at the table.
Writerz Blok, the youth urban art project,
collaborated with the local high schools on mural
classes. The Teen Center collaborated with a local
elementary school on recreation. The Childcare
Team expanded to address the larger issues
of family support. The principals of the seven
surrounding schools mobilized to jointly promote
a culture of learning and to strengthen services
to families. Parents, youth, law enforcement,
former gang members, non-profit organizations,
the San Diego Commission on Gang Prevention
and Intervention, the Fourth District Council
Office, and the San Diego Neighborhood Funders
mobilized to create a Safe Neighborhoods Area
Project. Those funders also initiated collaborative
action to address the challenges of residents
returning to the community from prison.
What started as a commitment to engaging
community artists in the creation of public art
evolved into an Artists-in-Residence Program
and the engagement of people across cultures in
a more comprehensive strategy for The Village.
Attracting the attention and support of
San Diego’s arts institutions,The Village
offered a platform for the broader San Diego
region to experience the community’s rich
diversity and helped residents see their
neighborhood as a cultural destination.
To support cross-cultural understanding and
facilitate organizing in and across cultures,
the International Outreach Team began to
serve all teams.
Its youth-adult
partnership strategy
helped organize
representation
across cultures and
connect all cultural groups with the 32 working
teams that make up The Village. It was through
their work that Market Creek began to take
on its unique identity as a cultural village.
Ten years ago, a small group of community
residents teamed up to address some of the
challenges of the Market-Euclid intersection.
The discussion was about the difficulty of
crossing streets, needing more activities for
young people, addressing gangs and long-
term disinvestment, and getting much-needed
commercial services back into the area.
By 2007, this discussion had grown into
the large-scale planning of a village
— The Village at Market Creek.
People moved toward greater collaborative
action and began to seek new ways to deepen
and broaden the voices at the table.
10
The Village at Market Creek
Scale of The Village 2007
Goal for Acreage in The Village 60-80
Total Acres Currently in The Village 44
Acres of New Development Completed 11
Acres In Development 5
Acres In Temporary Use 11
Village Commercial and Industrial Development 2007
Goal for Square Feet of Commercial and Industrial Development 350,000
Square Feet Developed 120,000
Commercial Development in Planning or Construction 73,500
Industrial Development in Planning or Construction 20,000
Village Housing 2007
Goal for Homes in The Village 800
Homes in Planning or Construction 42
Homes Completed 0
Resident Engagement Since Inception*
Formal Community Listening (Surveys and Focus Groups) 8,252
Informal Community Listening (Community Feedback Sessions) 2,400
Design and Planning Team Participation 2,860
Implementation Team Participation 1,082
Arts and Culture Venues 2007
MCP Amphitheater Completed
Festival Park Completed
Joe and Vi Jacobs Center Under Construction
Village Community Facilities 2007
Goal for Square Feet of Community Facilities in The Village 110,000
Square Feet in Planning or Construction 75,000
Square Feet Completed 27,000
* Cummulative participation totals (people may be counted more than once)
11
Jobs Created in The Village 2007
Goal for Jobs in The Village 800
Jobs on The Village Acres at Purchase 7
Jobs as of 12/31/07 415
Capital Investment in The Village Since Inception
Total Capital Investment in The Village as of 12/31/07 $85,000,000
The Village at Market Creek (cont.)
Village Construction Projects 2007
Chollas Creek Restoration Project - Restoration Complete
Elementary Institute of Science - New Construction Complete
Market Creek Plaza - New Construction Complete
BRYCO Business Park - Renovation Complete
Chollas Creek Encanto Tributary Restoration Project - Restoration 80% Complete
Joe & Vi Jacobs Center - New Construction 80% Complete
Community Contracting Since Inception
Total Value of Village Construction Contracts $36,185,000
Contracts to Minority- or Women-Owned Businesses $27,378,000
Percentage of Minority- or Women-Owned Contractors 76%
12
Market & 47thVillage Gateway• Anchor letter-of-intent • Site plan• Continue land aquisition
Youth World• Conceptual plan for moving Youth World to this site West Village
• Zone change • Lot line for parcel separation from the Joe & Vi Jacobs CenterSouthwest Village
• Continue land acquisition • Temporary use — Festival Park until 2011• Zone change
Northwest Village — Rental Housing• Conceptual plan Joe & Vi Jacobs Center
• Construction• Interior design• Tenant improvements first and third floors• Second floor planning• Business plan for new social enterprise to operate first floor
The Village at Market Creek
Northwest Village — Homeownership• Conceptual plan• Temporary use — Writerz Blok until 2009
13
BRYCO Business Park • Interior renovation • Leasing program design • Leasing• Exterior renovation plan
Guymon Apartments • Demolition• Zone change • Temporary use until 2010 — Guymon Youth Park
Housing Pilot • Working Team planning• Architectural design • Homeownership financing structure• Zone change• Homebuyer readiness
Northwest Village - Commercial• Hold for lease expiration• Zone change • Temporary uses until 2012
2007 Development Overview
Light Industrial Project• Architect Selection• Massing and Zoning Studies• Grading
qservice
development2007 Highlights:
Market Creek Partners, LLC
OverviewMarket Creek Partners, LLC is a community development limited-liability company that unites diverse
communities in creating social and economic strength. This innovative resident-owned company owns
Market Creek Plaza, a 10-acre community-planned project anchored by Food 4 Less, restaurants,
retail shops, and venues for multicultural art and entertainment. The company also owns
a parcel of land at Market & 47th streets scheduled for development in 2008.
Community plans call for recruitment of a major drug store to anchor this project.
14
15
The Work in 2007The work during the past year focused on
four areas: 1) the profitability of the company,
2) achieving a 10% preferred return for the
community investors, 3) securing an anchor
tenant for the property at Market & 47th, and
4) assuring quality property management
and security.
Key ChallengeMarket Creek Plaza is more than a
shopping center; it is a cultural destination
and a community gathering place.
The small businesses located at the Plaza
can’t bear the cost of this added level of
security and maintenance. We need a
different strategy and funding mechanism
to keep common area maintenance costs
low. We also need greater scale to spread
administrative and training costs.
Key LearningBecause of the emerging market location
of the Plaza, it is more important than ever
to keep it inviting, safe, and beautiful.
Proactive maintenance schedules, stronger
trouble-shooting, and a higher level
of expertise for training and mentoring
are critical. This requires a different type
of funding short-term, and the ability
to take The Village to scale long-term.
q
Key MilestonesMarket Creek Partners, LLC was profitable in FY 2007, closing the fiscal year with cash of $745,000 after debt service and $111,000 after depreciation and lease amortization.
All loans are current.
With the close of the public offering December 31, 2006, Diamond Community Investors were owners for six months at the close of the fiscal year; members received their first distribution of profits at a 10% preferred return for that six months of ownership.
Neighborhood Unity Foundation owned 20,000 units during the first six months of the fiscal year and its full 50,000 units for the second six months; NUF received its 10% preferred return based on its ownership share.
The team worked on securing an anchor tenant for the property at Market & 47th streets, ending the year in negotiations on a letter-of-intent.
To improve the quality of property management and reduce the cost of maintenance, functions previously contracted were brought in-house, adding five permanent jobs for community residents.
Training was increased for the Market Creek Ambassadors Team in working with the public; strong relationships were developed with San Diego Police
Department southeastern division and gang unit.
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16
Overview Market Creek Plaza Market & 47th
Date Acquired Land 05/05/1998 07/13/2000
Total Square Footage to be Developed 104,082 Includes 25,000 square feet
of groundlease
18,000 Groundlease
New Construction or Rehab New New
Percentage of Project Complete 100% 0%
Expected Completion Date Completed June 2010
Development Costs Market Creek Plaza Market & 47th
Budgeted Development Cost $23,500,000 $300,000
Costs to Date $23,600,000 $2,500,000 in capitalized interest was
not included in original budget
$0
Projected Costs at Completion $24,000,000 Includes capitalized interest
$300,000
Source of Original Development Financing
Wells Fargo Bank and JCNI loans paid off
Appraised Value of Project Will be reported beginning one year after the close of the IPO; appraisal will be initiated at close of FY 2008
Permanent Financing Date Amount
Program Related Investments (PRI) Jacobs Family Foundation F.B. Heron Foundation Rockefeller Foundation The Legler Benbough Foundation Jacobs Center for Neighborhood Innovation Annie E. Casey Foundation Annie E. Casey Foundation
June 2002
September 2003 October 2003 October 2004
June 2005 August 2005
December 2005
$2,000,000 500,000
1,000,000 500,000
2,350,000 1,000,000
250,000
Community Investment Diamond Community Investors Neighborhood Unity Foundation
December 2006 December 2006
500,000 500,000
New Markets Tax Credit Loan Clearinghouse CDFI - Wells Fargo and Company
June 2004
15,000,000
Total $23,600,000
Market Creek Partners, LLC
17
Leasing Market Creek Plaza Market & 47th
Number of Units 12 Retail Suites 1 Groundlease
1 Groundlease
Total Square Footage to be Developed 104,082 Includes 25,000 for
groundlease
18,000Groundlease
Total Square Footage Leased to Date 102,482 0
Percentage of Space Leased 100% Retail Suites 100% Groundleases
Groundlease in negotiations
Percentage of Space Occupied 100% Retail Suites 100% Groundleases
0%
Market Creek Partners, LLC (cont.)
Market Creek Plaza Construction — at Completion (For contracts controlled by JCNI/DMI)
Since Inception
Number of Contractors 74
Number of Contractors from the 4th District 15
Number of Minority or Women Contractors 49
Total Dollar Value of Construction/Service Contracts $10,000,000
Value of Construction/Service Contracts to Minority- or Women-Owned Contractors
$7,868,000
Percentage of Minority- or Women-Owned Contractors Based on Value of Contracts
79%
18
Market Creek Partners, LLC (cont.)
Economic Activity Generated by Market Creek Plaza
2007 2006
Total Economic Activity $40,200,000 Reported as of 12/31/07
$34,200,000 Reported as of 12/31/06
Total Property Tax Generated $147,393 Reported as of 6/30/07
$146,897 Reported as of 6/30/06
Economic Activity Generated by Market Creek Partners, LLC
FY 2007 (Reported as of 6/30/07)
FY 2006 (Reported as of 6/30/06)
Total Revenues to MCP, LLC $ 1,733,913 $ 1,733,817
Operating Expenses and Loan Interest (988,985) (1,025,753)
Income After Operating Expenses and Loan Interest
$ 744,928 $ 708,064
Depreciation and Lease Amortization (633,692) (608,209)
Net Income $ 111,236 $ 99,855
19
Market Creek Partners, LLC (cont.)
Comparison to Original Projections — First Bottom Line
Original Projections
Projected for Completion
Total Project Costs $23,200,000 Did not include
capitalized interest
$24,000,000 Includes capitalized
Interest
Average Rents Per Square Foot $0.95 $1.12
Debt Service Coverage (All Rents to All Loans) 151% 230%
Debt Service Covered by National Tenants 125% 183%
Gross Revenue $1,700,000 $1,817,000
Blended Interest Payment $781,000 $540,000
Income after Interest Payment and Reserves $675,000 $543,688
Blended Return on Investment 7.8% 8.24%
Comparison to Original Projections — Second Bottom Line
Original Projections
Impacts as of 12/31/07
Resident Engagement (Since Inception) Formal Community Listening Participation (Surveys and Focus Groups) Informal Community Listening Participation (Community Feedback Sessions) Community Design and Planning Team Participation Working Team Participation Number of Working Teams
1,4008,252
2,400
2,8601,082
52
Annual Economic Activity $31,000,000 $40,200,000
Construction Contracts to Minority- or Women-Owned Businesses
65% 79%
Jobs Created 166 193
Percentage Employed from Neighborhood 65% 72%
Percentage of Minority Employees 65% 88%
National/Regional Tenants 4 5
Local Businesses 8 7
Community Ownership 40% 40%
Aconference
growth
2007 Highlights: Jacobs Facilities, LLC
OverviewThe Joe & Vi Jacobs Center is the next phase of development for The Village at Market Creek and
the main asset of a new community development limited-liability company called Jacobs Facilities, LLC.
This new Center in The Village is a 75,000-square-foot central resource center and gathering place at the
heart of The Village with a mission of facilitating learning relationships, celebrating multicultural unity,
advancing the spirit of entrepreneurship, and contributing to the social and economic strength of the
community. In addition to providing office space for organizations working on the revitalization of the
Diamond, the Joe & Vi Jacobs Center will be home to a multi-purpose conference and performance
center, a 5,000-square-foot. commercial kitchen and culinary academy, and a multicultural gallery.
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The Work in 2007The work during the past year focused on four
areas: 1) constructing the facility, 2) engaging
community teams in planning the interior
design, exterior plazas, and garden, 3) finalizing
the plans for the initial art opportunities in
the facility’s lobbies and cultural niches, and
4) finalizing the business plan for the new
social enterprise that will run the first floor
conference and banquet services business.
Key ChallengesThe planning of working teams overlapped
with the actual construction process, which
made it both easier and harder. It was easier
in the sense that community teams could
visualize decisions that needed to be made.
It was more difficult for our small sub-
contractors who were often asked to adjust
plans while the building was in progress.
With any social enterprise, trying to secure
capital gets very complex. These businesses
are for-profit structures with non-profit
missions, so they require a hybrid approach to
capitalization. This is easier when projects are
phased. Because the square footage of Market
Creek Plaza is spread out in five buildings, its
construction could be phased. The Joe & Vi
Jacobs Center, which is 75,000 square feet in
one building, is more complicated to phase.
Key LearningsNeighborhood change requires a new
standard and a new expectation for the
quality of work. To do this without escalating
the cost of space and creating a gentrification
dynamic in the neighborhood requires a
hybrid model of development finance.
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Key MilestonesAt the end of 2007, construction on the Joe and Vi Jacobs Center was 80% complete.
The Construction Working Team facilitated a careful “best bid” process that resulted in 74% of the contractors being historically under-utilized business enterprises (HUBE).
Planning advanced for the newest Market Creek community venture — the business that will operate the first floor venues and commercial kitchen — including a gradual phase-up in the operations of the audio-visual and performance capabilities of the Center.
Planning teams worked on every detail of the first and third floors, with the second foor to be planned in 2008.
Four artists selected for the Artists-in-Residence Program are working with the community on the art components of the Center, including the entryways and cultural niches.
Space was reserved and planning initiated for a gallery in collaboration with The Legler Benbough Foundation, members of the Balboa Park Cultural Partnership, and the Jacobs Center for Neighborhood Innovation.
Teams advanced plans to secure an additional $5 million in private investment to bring the facility to full audio-visual and performance capability and to increase the facility’s solar capability.
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Keeping residents actively engaged in the
planning and project implementation over a
long period of time is best done when planning
periods are no more than 120-days and when the
process allows the flexibility for change as plans
move from conceptual to three-dimensional.
Momentum builds within the teams as work
becomes more concrete and visual. Flexibility
needs to be factored into the construction
timelines and financial models. Adjustments to
the pace and scope of work as a project moves
along enriches the vision and quality of the work,
and provides an opportunity for full participation
by residents in implementing that work.
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Overview Joe & Vi Jacobs Center
Date Acquired Land 05/15/1998
Total Square Footage to be Developed 75,000
New Construction or Rehab New
Percentage of Project Complete 80%
Expected Completion Date May 2008
Development Costs Joe & Vi Jacobs Center
Base Development Budget $23,500,000
Full Conference and Performance Capability* $5,000,000
Projected Costs at Full Completion $28,500,000
Costs to Date at 12/31/07 $18,600,000
Permanent Financing: Joe & Vi Jacobs Center Date Amount
Program Related Investments (PRI) Jacobs Family Foundation Jacobs Center for Neighborhood Innovation To be raised*
November 2002
March 2006$5,000,000 $3,500,000$5,000,000
New Markets Tax Credit Loan Clearinghouse CDFI - U.S. Bank - Washington Mutual Bank
December 2005
$15,000,000
Total $28,500,000
Jacobs Facilities, LLC
* JCNI is currently seeking partners for grants and PRIs to assist with the added capacity.
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Jacobs Facilities, LLC (cont.)
Joe & Vi Jacobs Center Construction 2007 Since Inception
Number of Contractors 18 45
Number of Contractors from the 4th Council District 11 16
Number of Minority or Women Contractors 15 25
Total Dollar Value of Construction Contracts $3,515,000 $16,400,000
Value of Contracts to Minority- or Women-Owned Contractors
$3,400,000 $12,100,000
Value of Construction Contract to 4th Council District Contractors
$2,640,000 $7,000,000
Percentage of Minority- or Women-Owned Contractors Based on Value of Contracts
97%
74%
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residents
2007 Highlights: Community Ownership
Ownership StategyCommunity ownership is the ultimate goal of The Village at Market Creek. As The Village pilot project,
Market Creek Partners, LLC was designed to maintain a balance of community and individual ownership.
The Neighborhood Unity Foundation (NUF) was formed to facilitate community ownership. Its community-
resident board and volunteers raised its $500,000 ownership share and committed to putting all profits back
into neighborhood strengthening grants. Diamond Community Investors (DCI), the individual ownership
structure, was launched through a pioneering Community Development IPO. Today, it is made up of
415 individual neighborhood stakeholders. Diamond Management, Inc. has a small ownership
share as Market Creek Partners’ management company. The ownership strategy called for JCNI
to retain more than 51% of the company until all the foundation PRI partners are refinanced out.
The organizational documents contain a provision for full community ownership to be achieved by 2018.
ownership
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25yKey Milestones
Elections were held and the nine-member DCI Advisory Board was seated.
The DCI Advisory Board formed four core committees: Market Creek promotions, financial education, community benefits, and governance.
In November, Diamond Community Investors received their first distribution of profits.
Over 130 DCI members asked to be included in putting together a strategy for pooling their dividends for reinvestment until the next ownership opportunity is created.
Investor workshops on tax preparation and “Understanding Your K1” were initiated.
The IPO Evaluation Investor Survey and initial analysis were completed.
The Neighborhood Unity Foundation conducted its seventh round of grantmaking and has now distributed over $150,000 to resident-led work in southeastern San Diego; in 2008, 50% of NUF’s total grantmaking is projected to come from its dividends in Market Creek Partners.
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The Work in 2007With the IPO complete and both Neighborhood
Unity Foundation and Diamond Community
Investors seated as owners, the work in 2007
focused on four primary goals: 1) evaluating the
Community Development IPO, 2) connecting
the new owners to the larger plan for The Village,
3) stimulating broad discussion and learning
in the community about the importance of
investing and asset-building, and 4) continuing
to build the overall capacity of
residents to own The Village.
Key ChallengesOver 100 DCI members want to re-invest
their dividends and are seeking new
investment tools that can leverage higher
returns based on their ability to pool funds
and gain a larger footprint in the market.
This will require a new resident team
and a new role for the Jacobs Center.
As word spreads about the Community
Development IPO, we are assessing
what tools we can provide to support
other groups across the country. We are
concerned that in some cases groups
want to offer ownership of projects without
having engaged and involved residents
broadly in the planning and implementation
of those projects. We are uncertain about
what role, if any, to play with these groups.
Key LearningOwnership brings returns — in every sense
of the word. DCI and NUF earned financial
returns from their investments in Market Creek
Partners. Many wanted to put their returns
back into The Village as a whole. The shared
risk of ownership has returned stronger social
connections and greater social responsibility.
The work to create these ownership structures
has spawned a broader conversation about
both the power of collective investment and
the importance of personal economic security.
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Diamond Community Investors (DCI) As of 6/30/07*
Original Goal for DCI Investment in MCP, LLC $500,000 (not to exceed)
Original Goal for Number of Community Investors 450 Investors (not to exceed)
Number of Participants in Sales Process During IPO Campaign 1,130
Number of Diamond Community Investors 415
Total Amount Invested by DCI in Market Creek Partners 500,000
Total Number of DCI Units Held in Market Creek Partners 50,000
Original Goal for Percentage of DCI Ownership 20%
Current Percentage of DCI Ownership 20%
Return on Outstanding Units 10%
Overview - Market Creek Partners, LLC As of 6/30/07*
Total Number of Units 250,000
Number of Units Issued 250,000
Units in Community Ownership 100,000
Original Goal for Percentage of Community Ownership 40%
Current Percentage of Community Ownership 40%
Blended Return on All Outstanding Units 4%
* Fiscal Year End
Community Ownership
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Jacobs Center for Neighborhood Innovation (JCNI) and Diamond Management, Inc. (DMI)
As of 6/30/07*
Number of Units Held by JCNI 140,000
Number of Units Held by DMI 10,000
Current Percentage of JCNI Ownership 56%
Current Percentage of DMI Ownership 4%
Return on Outstanding Units 3%
Neighborhood Unity Foundation (NUF) As of 6/30/07*
Total Assets of NUF (As of 12/31/07) $768,000
Grants Distributed to Date $150,000
Original Goal for NUF Investment in Market Creek Partners $500,000
Total Amount Raised and Invested by NUF in Market Creek Partners $500,000
Total Number of NUF Units Held in Market Creek Partners 50,000
Original Goal for Percentage of Ownership 20%
Current Percentage of NUF Ownership 20%
Return on Outstanding Units 10%
* Fiscal Year End
Community Ownership (cont.)
a
relationships
2007 Highlights: Business Development and Employment
Business StrategyMarket Creek Plaza’s business strategy focused on harnessing the value of retail leakage and
bringing the markets to Market Creek. The strategy called for anchoring the project with national
tenants to provide stability in debt service and creating opportunities for local entrepreneurs.
Community business development focused on a mix of opportunities for entrepreneurs, existing businesses,
and new ventures. Various forms of business development are being tested, including manage-to-own
and franchise models. A plan for employee recruitment was put in place to promote local hiring.
photo / text edits to come
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aKey Milestones
Gross sales for MCP totaled $40.2 million.
Employment for MCP was stable at 193 employees.
Community employment at MCP increased 14% from 58% to 72%.
Minority employment at MCP was 88%.
The Business Team planned and piloted an open-air international marketplace in conjunction with the Market Creek Plaza Arts & Culture Fest.
Community Business Roundtable workshops were held to brainstorm ways to make Market Creek an evening destination.
Relationship marketing and promotions focused on business associations, major companies headquartered in the Diamond, chambers of commerce, and the Convention and Visitors Bureau.
BRYCO Business Park was renovated and leased, adding 27 new jobs to The Village.
Negotiations were initiated on a letter-of-intent for an anchor at Market & 47th.
Total jobs in The Village are now at 415.
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The Work in 2007During the last year, the work focused on four
primary goals: 1) bringing the markets to Market
Creek by growing the foot traffic and customer
base at The Plaza, 2) promoting Market Creek
Plaza as the heart of a cultural business district,
3) cultivating the next round of businesses for
expansion of The Village marketplace, and
4) increasing community employment at
Market Creek Plaza to 65% or better.
Key ChallengesMarket Creek Plaza’s national tenants
continue to have strong sales while the
local businesses have not been able to
generate an increase in their customer base.
They continue to rely on daytime business.
Locally-owned businesses struggle to find
the right price points and products to
attract customers from the diverse cultures
and income ranges in the community.
Securing and retaining employment
for residents remains challenging.
For entry level positions, inadequate
skills hinder candidates in interviewing
and, if hired, in maintaining employment.
For skilled positions, identifying community
candidates with appropriate training
and preparation who are seeking
employment continues to be difficult.
A shift in hiring practices at Food 4 Less,
however, did boost community employment
at Market Creek Plaza to 72% in 2007.
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Key LearningsCreating and sustaining community business
ownership involves changing local consumer
habits and attitudes, as well as breaking
regional stereotypes and perceptions.
Bringing both local and regional markets
to Market Creek Plaza requires sufficient
working capital and time to develop and
implement targeted marketing plans.
It also challenges business owners to
improve operations, test products, and
explore alternative promotions strategies.
Successful resident employment requires
a comprehensive approach connecting
business owners and managers to a network
of employment training and staffing
agencies, trade unions, community colleges,
and vocational programs. Relying on any
single source for job candidates limits the
pool of qualified people, the range of job
readiness, and effective recruitment.
Market Creek Plaza as an isolated commercial
project will struggle to thrive. The scale
of The Village is critical to its long-term
success and to securing broader social and
economic impacts. At $1 million dollars an
acre, land is difficult to acquire, but is essential
in creating business synergy and assuring
sustainability. Our ability to negotiate
community benefits with major businesses
has multiplied as the scale of The Village
as broadened. Site control over multiple
commercial corners can increase impact.
PHOTO TO COME
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Market Creek Plaza Employment 2007 2006
Number of Employers 12 12
Employers Providing Benefits 6 6
Total Jobs 193 196
Full-time Jobs 77 78
Part-time Jobs 116 118
Employees from the Southeastern San Diego Zip Codes 138 113
Minority Employees 169 169
Percentage of Community Employment 72% 58%
Percentage of Minority Employees 88% 86%
BRYCO Business Park Employment 2007 2006
Number of Employers 9 5
Number of Jobs 71 44
Market Creek Plaza Economic Activity 2007 2006
Total Economic Activity $40,200,000 $32,200,000
Percent Increase (Decrease) in Economic Activity 17.5% 40%
Key Market Creek Plaza Business Benchmarks
Economic activity at Market Creek Plaza of $402 per square foot outperformed its benchmark by 10% ($365 for retail centers of 100,000 square feet with similar tenant mix).
Food 4 Less experienced 6% growth in gross sales for 2007.
Wells Fargo Bank reported a 34% increase in deposits.
Business Development & Employment
The Village Employment 2007 2006
Goal for Jobs in The Village 800 800
Jobs on The Village at Purchase 7 7
Jobs as of 12/31/07 415 342
growth
q2007 Highlights:
The Built Environment
Smart-Growth StrategyRestoring the vitality of this older urban neighborhood requires new ways of thinking about densities,
mixed-use zoning, environmental sustainability, public transportation, and use of community contractors.
The Village at Market Creek is part of a growing conversation in San Diego about smart growth and
regional equity. The orientation of The Village around public transit, coupled with the restoration of Chollas
Creek as an environmental amenity, provide the backbone of The Village’s smart-growth strategy.
As a “City of Villages” pilot project for the City of San Diego, The Village at Market Creek will bring new land-use
zoning to the Diamond that will encourage mixed-use site planning, more walking paths, and increased densities.
Planned on the theory that smaller footprints create more space for amenities, The Village at Market Creek is also
challenging the community to plan for long-term sustainability, build for local ownership, and invest upfront for
future cost savings and energy efficiency. Planning teams are challenged to recycle in every sense of the word.
Most important is recycling benefits to local residents through jobs, contracts, ownership, and business strategies.
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q
The Work in 2007During the last year, the work focused on six primary
goals: 1) completing the next round of development
planning, including the general plan amendment and
entitlements for The Village working with the City and
the redevelopment agency, 2) advancing construction
of the new Joe & Vi Jacobs Center, achieving at
least 65% participation from HUBE contractors,
3) completing renovation of an old industrial property
into a light industrial business park, 4) setting up a park
as a temporary use on a site not due for development
for three years, 5) completing restoration on
the Chollas Creek Encanto Tributary and expanding
the capacity of a local contractor in the area of
wetlands recovery work, and 6) expanding the scale
of The Village for greater social and economic impact.
Key ChallengesThe development of a mixed-use, transit-oriented
village requires the complete alignment of
financing tools, market interest, zoning, and
entitlements. The zone to facilitate mixed-use,
high-density development doesn’t currently
exist in San Diego’s southeastern neighborhoods.
To secure New Markets Tax Credit financing,
projects must have a minimum of 20%
commercial use if they also include rental
housing. Portions of The Village plan that call
for higher density homeownership or mixed-
use rental housing require this new zone.
Adding to the challenge, it is difficult to secure
a large commercial anchor for a mixed-use
development in the current San Diego market.
The community contracting program requires close
supervision, supportive coaching, and constant
monitoring once the contract is bid, adding to
the cost and timeline of a construction project.
Key MilestonesThe next round of development planning was completed, resulting in new site plans for The Village with updated proformas and development timelines.
The redevelopment agency continued to move the general plan amendment and entitlements through the City of San Diego Planning Department on behalf of The Village; completion is anticipated in 2008.
A 20-acre industrial brownfield has been put back into productive use.
Fossil filter storm drainage systems have been put into operation at Market Creek Plaza.
An additional 10 acres was targeted for acquisition with four of the eight properties closed or in escrow.
Four deteriorated or mold-infested apartment complexes were removed or are ready for removal; all housing will be replaced.
Over 2,250 linear feet of wetlands have been restored.
A community contractor led the Chollas Creek Encanto Tributary Restoration Project, having grown its capacity for specialized wetlands recovery work.
In the Joe & Vi Jacobs Center, alternative building materials were used in framing and roofing, recycled and non-toxic materials were used throughout, and the backbone for solar energy was installed.
On the Joe & Vi Jacobs Center, over 74% of the contracts went to historically under-utilized business enterprises or HUBE contractors, unprecedented on three-story steel construction.
The renovation of the industrial building on Market Street, known as the BRYCO Business Park, surpassed its goal of 65% participation of minority and women
contractors; 70% of the building is now leased.
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Key LearningsA negotiated best-value bid process
— weighted half on the dollar bid and
qualifications and half on community
capacity building — has worked effectively
for the Construction Working Team in
negotiating community benefits and
assisting minority and women-owned
businesses in securing contracts.
For contractors outside the community,
there has been an openness and willingness
to participate in the community benefits
program, including mentoring and joint
venturing as a way to give back.
Building “smart” is aided by building to
own rather than building to sell. Putting
together a project that reflects a community’s
vision and can thrive over the 30-year term
of its debt service requires planning for
long-term sustainability rather than short-
term profitability. The care given to how a
project is planned, the quality of products
selected, the efficiency with which it will
function, the vibrancy and beauty of the built
environment in relationship to the community
around it, and the project’s sustainability
over time — these conversations are at
the forefront when there is a commitment
to long-term community ownership.
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The Built Environment
Community Contracting As of 12/31/07
Chollas Creek Restoration Project - Completed in 2001 Value of Contracts Value of Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$2,400,000
1,000,00042%
Elementary Institute of Science - Completed in 2003 Value of Contracts Value of Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$5,400,000$4,500,000
83%
Market Creek Plaza - Completed in 2004 Value of Contracts Value of Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$10,000,000
$7,868,00079%
BRYCO Business Park - Completed in 2007 Value of Contracts Value of Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$346,000$235,000
68%
Chollas Creek Encanto Tributary Restoration Project - 80% Complete Value of Contracts Value of Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$1,700,000 $1,700,000
100%
Joe & Vi Jacobs Center - 80% Complete Value of Contracts Value of Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$16,400,000 $12,100,000
74%
Total Village Value of Contracts Contracts to Minority- or Women-Owned Businesses Percentage of Minority- or Women-Owned Contractors
$36,184,000 $27,378,000
76%
Smart Growth As of 12/31/07
Acres of Blight Removed 32
Wetlands Recovery - Linear Feet of Creek Restoration 2,250
Village Jobs Contiguous to Transit 415
Public Transportation Available Trolley Station Major Bus Transfer
New Village Dwellings Contiguous to Transit Goal In Planning
80042
Annual Increase(Decrease) Public Transit Ridership (Bus and Trolley) 11%
Ten-Year Increase (Decrease) in Trolley Ridership 63%
q
sustainability
2007 Highlights: Community Building
Community Building StrategyMarket Creek is both a means and an end. It is an anchor project for reinvigorating an urban marketplace,
and it provides a purpose for promoting joint action and heightening expectations for change. Market
Creek creates opportunities for people to reach out to their neighbors and embrace common experiences.
Unlike traditional leadership training, it is about creating forums for people to engage each other, work
across differences, and become a community bound by shared vision and accountability. This work is
based on the assumption that all people can and must lead. Everyone is asked to bring their gifts to the
table and are given active roles. This builds talent, relationships, and networks. Resident teams bring
new voices to the table while honoring the work that has been completed. These social networks and
the larger community’s commitment to change are the foundation for long-term sustainability.
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The Work in 2007The work in the past year focused on four primary
goals: 1) strengthening the social networks
needed to create and support The Village,
2) advancing the vision of the cultural village
and the commitment of stakeholders to its
development, 3) strengthening Market Creek
Plaza as a cultural gathering place and connecting
residents to the Joe & Vi Jacobs Center as a
central community resource, and 4) developing
and coordinating platforms for collaboration
and strategic joint action among residents.
Key ChallengesIt is clear that the development of
The Village requires multiple collaborations
and partnerships to address the inter-
connected set of issues and challenges
within the community. As these collaborative
agendas proliferate, connecting and
communicating the work with the broader
community becomes more challenging.
Smaller teams need help connecting their
work to that of other teams. The teams
are asking for more time to share.
Taking cross-cultural organizing to scale
is demanding. Each group offers unique gifts
and talents and poses distinct challenges
in organizing. As we’ve gone deeper into
the organizing work, we have found an
increasing number of cultural groups
interested in getting involved. We are
grappling with how this infrastructure
for cross-cultural organizing might
be sustained over time.
Key MilestonesLarge “mix and match” forums for resident feedback were launched to inform the work, while smaller Village Teams implemented the work.
Teams orchestrated an Arts and Culture Fest as the signature event for Market Creek Plaza; it incorporated an open-air international marketplace, showcased major community talent, and drew over 3,000 people from the region.
Teams moved toward a more comprehensive arts strategy with a growing number of partnerships; teams decided to hold one cultural event each month at Market Creek Plaza.
Residents began working with community organizations, the San Diego Commission on Gang Prevention and Intervention, the City Council office, and San Diego Neighborhood Funders to develop of a comprehensive Safe Neighborhoods Area Project (SNAP).
Youth at the Teen Center expanded youth-adult partnering through “Friends of the Teen Center,” collaborated with the Coalition of Neighborhood Councils to address issues affecting youth, and formed a partnership with Phi Beta Sigma fraternity to provide tutoring services to youth at the Center.
The Childcare Team formed a Family Enhancement Office to expand resources for families; the team collaborated with Grandparents Connection and worked with parents and childcare providers to organize Family Day in the Diamond.
Writerz Blok, the youth urban art project, collaborated with Morse High School and the San Diego City Schools Police on mural classes .
The International Outreach Team organized in and across cultures, assisted working teams in expanding their cross-cultural representation, provided translation for meetings
and materials, and helped groups connect more effectively.
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Key Learnings Stronger, more comprehensive strategies are
developed when teams bring their issues to a
larger group for discussion. Seeing the work
from multiple perspectives expands
the creativity and break-through thinking.
Cross-team efforts deepen the sense
of commitment to and responsibility for
the success of each others’ work. A stronger
collaborative process results as teams
assist one another in program design.
This dynamic also helps residents stay
informed about the work taking place.
Arts and culture is becoming a visible
and invaluable organizing strategy for
The Village. People are excited about
the cultural aspects of the vision, and a
growing number of cultural communities
want to participate, learn, partner,
and celebrate their cultures within
The Village framework. The emphasis
on arts and culture is becoming a vital
bridge between the various cultures
within the community and the region.
Village Teams 2007Amphitheater TeamArts and Culture TeamBusiness and Leasing TeamChildcare Providers Support GroupChildcare Working TeamCommunity CoordinatorsConstruction Working TeamCoalition of Neighborhood Councils
Euclid-Market Action TeamCultural Training Kitchen TeamDiamond Community Investors Advisory CouncilDCI Education Activities TeamDCI Business Promotion TeamDCI MCP Operating Agreement TeamDCI Reinvestment Task ForceDCI Social and Economic Impact Indicators TeamFriends of the Teen CenterHousing Listening TeamHousing Applicant TeamInternational Outreach TeamJoe & Vi Jacobs Center Design TeamJVJC Exterior Landscape Planning TeamNeighborhood Unity Foundation Advisory CouncilNUF Grants TeamNUF Power in Caring TeamNUF Resource Development TeamParent Support GroupSafe Neighborhoods Area Project TeamSpirit of the Diamond Grants TeamSurvey TeamVillage Schools Principals CollaborativeWriterz Blok Mural TeamYouth Advisory Board
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Civic Participation/Resident Voice 2007
Estimated Number of Residents Who Participated in Community Listening (Formal Surveys and Focus Groups)
1,582
Estimated Number of Residents Involved in Design and Planning Teams 115
Number of Active Implementation Teams 32
Estimated Number of Residents Involved in Implementation Teams
402
Village Center Meeting Participation 550
Arts and Culture 2007
Number of Community Artists Involved 26
Public Art Projects Implemented 13
Number of Youth Participating in Public Art Projects 233
Number of Amphitheater Events 27
Community Activities and Events 2007
Estimated Attendance at Community Activities and Events May include same individuals at multiple events
31,298
Community Building
Permanent Art Installation at Market Creek Plaza 2007
Number of Public Art Projects at MCP 6
Cost of Public Art at MCP $572,500
Percentage of Art to Overall Construction Costs 2%
The Village Centers of Excellence 2007
Childcare Enhancement Center Trainings Held Providers Trained Parents Trained
15
296 120
Elementary Institute of Science Youth Served Youth Commissioners Endowment Campaign Goal Percentage of Campaign Complete
703
37 $2,000,000
34%
Writerz Blok Job Contracts Value of Contracts Youth Trained Attendance at Writerz Blok Events
55
$15,00050
3,700
Tha’ SET (The Southeastern Teen Center) Active Youth Participants Attendance at Teen Center Events
55-65
500
q2007 Highlights: Commitment to Shared Learning
Learning StrategyThe Village at Market Creek is built on the belief that for change to be sustaining, people need to own their
own change. The theory behind Market Creek is simple: create learning relationships, stay long enough to
break through mistrust, stimulate a can-do spirit, and learn by doing together. Market Creek is rooted in deep
respect for the hands on application of learning. Everyone has to “own” what they know and don’t know.
Talk about where they are stuck. Address what is working and not working. Test the theory in practice.
Market Creek is also rooted in a spirit of service and shared responsibility. Success depends on everyone
learning and changing. The differences each person brings to the table helps the team eliminate blind spots.
Spontaneous dialogue is welcomed and encouraged. What people don’t know is as valued as what they do. We have
learned that the inexperienced person at the table may be the one to see why something isn’t working or may be
the one to shatter an assumption that keeps a project from succeeding. There are no stupid questions or ideas.
Active learning agendas, ongoing reflective practice, and a commitment to sharing provide
a framework for documenting learnings and helping us improve our performance.
learning 40
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The Work in 2007In 2007, there were seven primary goals for
learning and sharing: 1) continue to host learning
exchanges with other communities and other
foundations working in neighborhood revitalization,
2) encourage residents on the working teams
to participate as host team members and trainers,
3) complete the formal evaluation of the Community
Development IPO, 4) support residents in
completing the Five-Year Quality of Life Survey
report, 5) link groups inside and outside the
neighborhoods around joint learning agendas,
6) begin to formalize a “learning institute”
at Market Creek to synthesize the principles,
practices, and learnings from resident-led
revitalization work, and 7) document
the learnings to share with the field.
Key ChallengeThe dilemma for others wanting to “replicate”
Market Creek is that the work is guided by
residents in a process of shared decision
making. Resident involvement is guaranteed
to lead to unique results in each community.
We are continuing to explore effective ways to
share our organizational culture and process
without overwhelming visitors navigating the
complexity of change on such a large scale.
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Key Milestones53 site visits and learning exchanges with foundations, community development practitioners, investors, and government agencies were hosted, involving nearly 500 visitors from 18 states and 11 countries.
Over 160 people from the Village working teams participated in learning exchanges as trainers, presenters, and discussion group leaders.
The IPO Evaluation Investor Survey and initial analysis were completed.
Residents on the survey team completed the Five-Year Quality of Life Survey report.
With the support of The Legler Benbough Foundation, the Arts and Culture Team linked with various Balboa Park museums on joint learning agendas.
Articles on Market Creek Plaza appeared in the Stanford Innovation Review and Wall Street Journal.
The Council on Foundations’ inaugural Critical Impact Award was awarded to the Jacobs Family Foundation for its role in the development of Market Creek Plaza.
Market Creek Plaza was a finalist for the 2007 Urban Land Institute Award for Excellence.
Seventeen funders joined San Diego Neighborhood Funders (SDNF) around a common learning agenda; topics focused on local schools, gang prevention and intervention, Earned Income Tax Credit programs, and the vision of The Village.
SDNF invested over $1 million in collaborative support for projects that advance The Village pilot projects.
Market Creek served as a learning site for Leadership California, the Annie E. Casey Foundation Fellows Program, and the Jane Fellows from the Russell Family Foundation.
Written and media documentation of team strategies, practices and principles, and key learnings continued.
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Key Learnings In community revitalization, as in all work,
training to a task is the most effective and
relevant way to accelerate a learning process.
To achieve scale and sustainability, local
communities need regional and national
partners who are interested in the broader
application of learning. While this is time
intensive, it has become an important tool
for residents to see themselves as leaders
and teachers. This facilitates, rather than
slows, the work of the local teams. It is
important to see sharing as central to our
mission and not a side responsibility.
Site visits and learning exchanges give our
teams the chance to step out of the day-
to-day challenges of the work and reflect
“The work is so impressive because it brings
together the rare alignment of values, voices,
and vital resources. It does so with an
entrepreneurial spirit fueled by two views of
time – at once urgent and patient.”
— Richard Woo
Russell Family Foundatiion
on all that has been learned. These forums
provide rich opportunities for understanding
the work in the context of the larger field
of neighborhood revitalization and help
residents experience a deep sense of pride
in accomplishment.
Feedback feeds the spirit and is often the
gift that helps us pick ourselves up, dust
off, and keep on moving – with the urgency
that time places on us and the patience
that the human experience asks of us.
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What We Have Learned Together in Ten Years
Build RelationshipsStart with residents if you want
ownership rather than participation.
Work with residents as neighbors.
Earn trust by working together over time.
Surround every problem and
opportunity with a team.
Do with and not for.
Listen to All VoicesMake it comfortable for all people to get
involved (language, location, process).
Listen broadly as way of doing business.
Give up preconceived ideas about
how problems should be solved.
Encourage and embrace differences.
Look for the both/and not the either/or.
Build OwnershipFor change to be sustaining, people
must own their own change.
Owning the plans = vision and hope.
Owning the implementation = capacity
and skills.
Owning the assets = power to
leverage future change.
Partner BroadlyLead with residents.
Develop a broad partnership strategy
that includes residents, businesses, non-
profits, funders, and public agencies.
Make sure all partners
are in alignment
with the strategy
residents have
developed.
Build a committed
and connected
set of stakeholders over time.
For change to be
sustaining, people must
own their own change.
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Organize ComprehensivelyWork in inter-disciplinary teams across
the social, economic, and physical,
development of the neighborhood.
Integrate grantmaking, organizing,
training and development.
Let no corporate structure be a barrier.
Think long-TermSeed the capacity of groups to carry out
and carry on the work.
Use community capacity to benchmark plans.
Set timelines that give people a chance
to practice, adapt, and try again.
Be clear about exit strategies.
Take Risks
Nurture creativity and risk-taking as
important ingredients in community change.
Organize for fast and flexible decision making
with systems of shared accountability.
Be clear about the outcome you seek,
but be willing to change the process.
Risk change in yourself and in your
organization as an example for others.
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Shared Learning 2007
Site Visits and Learning Exchanges Hosted 53
Number of Visitors Participating in Site Visits and Learning Exchanges 495
Working Team Participants in Learning ExchangesAs trainers, presenters, and discussion group leaders
160
States and Districts Represented in Learning Exchanges 18 Alaska Maryland Arkansas Michigan Arizona Minnesota California New York Colorado Ohio Connecticut Oklahoma Georgia Pennsylvania Illinois Virginia Massachusettes Washington DC
Countries and Territories Represented in Learning Exchanges 11 Angola Kazakhstan Australia Namibia England New Zealand Gaza United States Ireland Venezuela Italy
Learning Agenda
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If we were hosting the Olympics, we would
need to engage many countries, support
them in training athletes, have a strong team
of sponsors, and recruit a well-run organizing
committee. While the sponsors and organizing
committee worked to stage the event, each
country would build its best possible team.
We have developed an integrated network of
stakeholders to build a world Village. Some, like
the International Outreach Team, serve on the
organizing committee. Others, like Writerz Blok,
the Elementary Institute of Science, the Teen
Center, and the Market Creek Plaza Merchants,
are recruiting and training their teams. Still others,
such as the San Diego
Neighborhood Funders
and The Village investors,
are key sponsors. All of
these stakeholders must
connect and coordinate
for The Village to
come to fruition.
We have learned over the years that moving to
a new place requires preparation and planning.
It is unsettling and stressful. Things don’t always
go according to plan. Once you have arrived in
the new place, it takes time to re-establish order.
For many, The Village at Market Creek is still a
foreign destination. It is big and complex. But in
2007, Market Creek’s working teams began full
preparation and planning for the “move into
The Village.” The conversation shifted from
Market Creek Plaza as a project to Market
Creek as a large-scale, live-work-play learning
community. It is our new destination.
We have developed an
integrated network of
stakeholders to build
a world village.
In the coming year, we will
continue our work in building
the social and financial
networks needed to raise
The Village. Investors,
residents, financial
institutions, the City of
San Diego, the redevelopment
agency, neighborhood
funders, school principals,
gang prevention advocates, and businesses —
all convening around a common agenda.
Building buildings as a way of building
bridges. Finding value and meaning
by working together. Reviving hope.
Rekindling the belief that all is possible.
We have learned over the last ten years that
independent action around isolated issues can
not get at the underlying conditions that need
to be changed. We need to see across issues
and build an understanding of the neighborhood
from the outside in and the inside out. Find
the connecting points. Start and stay together.
Move to a new place. Become a community.
In 2008, the new Joe & Vi Jacobs Center will
open as the central resource of The Village
and serve as a symbol of the rejuvenation of
the once-disinvested Diamond. At that time,
JCNI will coordinate a major move from its
home of the last 10 years on Federal Boulevard
to the Joe and Vi Jacobs Center at the heart
of The Village. We expect it to be somewhat
stressful and overwhelming. Like any move,
it will take time to re-establish order.
That is our work.
We need to see across
issues and build an
understanding of the
neighborhood from
the outside in and
the inside out.
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Village Investors Organizations providing program-related investments, working lines, and New Markets Tax Credit investments in Village Projects
The Annie E. Casey FoundationCalifornia Southern Small Business Development CorporationClearinghouse Community Development Financial InstitutionDiamond Community InvestorsDiamond Management, Inc.Evelyn & Walter Haas, Jr. FundThe F.B. Heron FoundationJacobs Center for Neighborhood InnovationJacobs Family FoundationThe Legler Benbough FoundationNeighborhood Unity FoundationPacific Western BankThe Rockefeller FoundationSoutheastern Economic Development CorporationUS BankWashington Mutual BankWells Fargo & Company
San Diego Neighborhood FundersOrganizations supporting grassroots and collaborative grants for Village projects and resident-led pilot programs
Alliance Healthcare FoundationAlice T. and Douglas B. DiamondThe Annie E. Casey FoundationBank of AmericaThe California EndowmentCalifornia Southern Small Business Development CorporationCox CommunicationsGirard FoundationJacobs Center for Neighborhood InnovationJacobs Family FoundationKaiser PermanenteThe Legler Benbough FoundationNeighborhood Unity FoundationThe Parker FoundationPatricia and Christopher Weil Family FoundationSan Diego Foundation for ChangeSan Diego GrantmakersSan Diego National BankWells Fargo Bank
The Village at Market CreekInvestment Advisory Board
EngageBring residents and investors together to connect and communicate about the work.
LearnShare the lessons and impact of Market Creek Plaza and The Village at
Market Creek, and discuss other double-bottom line projects.
Report
Report on investment in Market Creek Plaza and The Village at Market
Creek from both social and economic perspectives.