© 2013 IBM Corporation

IBM SmartCloud Control DeskProduct roadmap

Jens Cajus, IBM

[ Copenhagen, 29th May ]

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SCCD 7.5.1 – Exciting & Compelling new release!

New app headers – understand ticket in 5 secondsSimplified and re-designed apps

New styling leveraging IBM OneUI guidelines

Live Chat support

AppStore look-and-feel for service catalog

Improved user experience

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View information about resources inside and outside the data center. Analyze the geographic distribution of incidents (either manually created or from monitoring and

event management tools).– Multiple Events / Incidents / Problems / Changes / Assets / CIs on map, Advanced search and filter capability for map

overlays.– Drill down into details from map markers.

Perform “what-if” impact analysis

SCCD 7.5.1 - New features for Smarter Infrastructure Management

Get a full 360 on a resource

View logical topology with incident & status overlay

Perform “What-if” impact analysis & view results on topology view

View geographical topology of business services with status overlays

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Please note

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

© Copyright IBM Corporation 2013. All rights reserved.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

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2012 2013*

• Reservation management• Sustainability management

enhancements• Building Mgmt System integration

enablement• Additional translations

• Implementation and upgrade accelerators

• Localization compliance enhancements• US Federal enhancements• FASB/IASB Lease Accounting updates• Additional database and browser

support• Updated ESRI / Energy Star integrations

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.  

2014*

ServicesIntegration

CommercialIntegration

• Energy Management enhancements• Next generation mobile applications• Localization compliance enhancements• CAD integrator support for Revit• FASB/IASB Lease Accounting updates• Implementation and upgrade accelerators

• Advanced scheduling & dispatch • Flexible graphical mapping• Nuclear Enhancements• Service Provider updates

• Scheduling optimization• New mobile applications• Predictive analytics• Enhanced HS&E capabilities• Industry solution enhancements

• Support for crews, mapping service addresses

• Usability, Reporting and KPI enhancements

• Additional mobile applications• SaaS enabled platform (Multi-tenancy)• Time to Value Enhancements

* Considered investment

• Enhanced mobile platform• Common BIM enablement• Common middleware• One UI user experience

enhancements• Unified Analytics solution

• EAM Space management integration

• Unified mobile platform• Integrated EAM, Space

Management, Capital Projects • Enhanced integration capabilities

(OSLC-based)

2015+ *

MaximoMaximo

TRIRIGATRIRIGA

• Enhanced mobile platform• Multiple solution delivery

models• User experience

enhancements• Unified Analytics solution

• Additional mobile applications

• Facility and real estate management analytics

• Workplace performance management benchmarking

• Energy Management enhancements

• Demographic analysis with GIS integration

• Supply Chain and Financial mgmt enhancements

• Manifesting and logistics• Additional mobile applications• Energy Management

enhancements

TRIRIGATRIRIGATRIRIGA 10.xTRIRIGA 10.xTRIRIGA 10.3TRIRIGA 10.3

MaximoMaximoMaximo 7.xMaximo 7.xMaximo 7.5Maximo 7.5

Roadmap: continuous innovation

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2013 Capabilities Roadmap

6 IBM Confidential

H1 2013 H2 2013

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.   .

Fix-Packs/Mod Release

Release updates

New Products

Key 2013 Focus:

• Optimization, Mobile Applications and Analytics• Address high-value customer requirements across multiple industries • Continued maintenance for multiple releases

2013 Focus:

• Optimization, Mobile Applications and Analytics• Address high-value customer requirements across multiple industries • Continued maintenance for multiple releases

Maximo ACM/Transportation 7.5.x.x

• Aviation/Spec 2000• Flight Log Book• Progressive Inspections

Maximo Scheduler 7.5.x.0

- Automated Schedule Optimization

- Automated Route Optimization

TRIRIGA 10.x

• Implementation accelerators

• Localization enhancements

• Lease accounting enhancements

Maximo Fix-pack 7.5.0.x

Mobile

• Mobile platform• Android support• Connected/Disconnected• Maximo Work Mgmt

applications

Maximo Fix-pack

7.1.1.xx

Maximo Mobile 7.5.1

• Android support• RFID

Smart Cloud Control Desk 7.5.1

Maximo

Fix-pack 7.5.0.4

Maximo Integration for TRIRIGA Capital Project Tasks

• ISM Library download

Maximo Oil & Gas/HS&E 7.5.1

• Permit to Work• Audit and

Surveys

Trellis Real-time Infrastructure Optimization Platform 2.0

Maximo Integration for TRIRIGA 1.1

• Space & Move Mgmt

• ISM Library download

TRIRIGA 10.3.x

• Enhanced browser support

• Energy Star and ESRI updates

• Phase 1 508 Accessibility;

Maximo 7.5 on PureApplication System

2014

SmartCloud Control Desk

Fix-pack 7.5.1.1

SmartCloud Control Desk

Fix-pack 7.5.0.2

Analytics

• KPI/Reporting

• Enhanced Predictive capabilities

TRIRIGA Energy Optimization

• Real-time energy & operating analytics

• Event filtering & root cause analysis

• Work request generation

Mobile

• Mobile platform updates

• iOS Support• TRIRIGA, SCCD,

Maximo applications

• Appl Designer

Maximo Next

• SaaS Enabled Platform (Multi Tenancy)

• Updated Platforms• Usability

improvements• Crews• Service Addresses• Mapping

SmartCloud Control Desk Next

Service Provider

• Automatic Updates to Bill Batch

• Usage by Financial Period

• Premium Labor Pricing

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Capabilities and Adjacency Value – Focus of SCCD.Next

Cloud and IT Optimization

Asset & Facilities Management

Enables better business outcomes by enhancing IT agility and by optimizing the trade-offs of cost, risk and

innovation in the delivery and management of services

Accelerates service innovation by optimizing the provisioning & management of a broad range of enterprise assets such as

mobile devices, workstations & instrumented endpoints.

Optimizes utilization and return on physical assets and increases maintenance

efficiency by delivering insight into real-time asset conditions,

utilization and related work processes.

Enterprise Endpoint Management

SmartCloud Control Desk

IT Asset Management

License Management

Procurement Management

Configuration Management

Change Management

Release ManagementService

Catalog & Request Mgmt

Incident Management

Problem Management

Financial Management

Knowledge Management

Cloud and IT Optimization

Asset & Facilities Management

Enables better business outcomes by enhancing IT agility and by optimizing the trade-offs of cost, risk and

innovation in the delivery and management of services

Accelerates service innovation by optimizing the provisioning & management of a broad range of enterprise assets such as

mobile devices, workstations & instrumented endpoints.

Optimizes utilization and return on physical assets and increases maintenance

efficiency by delivering insight into real-time asset conditions,

utilization and related work processes.

Enterprise Endpoint Management

SmartCloud Control Desk

IT Asset Management

License Management

Procurement Management

Configuration Management

Change Management

Release ManagementService

Catalog & Request Mgmt

Incident Management

Problem Management

Financial Management

Knowledge Management

IT Asset Management

License Management

Procurement Management

Configuration Management

Change Management

Release ManagementService

Catalog & Request Mgmt

Incident Management

Problem Management

Financial Management

Knowledge Management

• Service Catalog offerings for cloud requests• Integration with cloud provisioning tools - VMware, SmartCloud Provisioning / Orchestrator / Cost Mgmt• Real-time license mgmt for cloud• Improved usability & license mgmt coverage of license types • Closed-loop change & config mgmt for real-time cloud• Simpler, consumable data model• OSLC integrations

• Internal Enterprise App Store with catalog + integrated license mgmt and TEM integration• Support for mobile device mgmt services from service catalog• Improved usability and coverage of license types• Extension of TEM integration to support servers (CIs)• Simpler, consumable data model and discovery integration• OSLC consumer for TEM

• Improved usability for managers• Improved usability for agents• Asset-CI convergence and usability• Simpler, consumable data model and discovery integration• Improved analytics• Improved dashboards• Improved license management (SWG initiative)• Improved mobile access• Incident & problem diagnostics with TEM• OSLC provider

• SCCD – Tririga integration• Request mgmt• Building maps

• IDML data loader •ITNM / ITNCM network mgmt integrations• Industry-specific integrations

• DCIM / Emerson• Simpler, consumable data model and discovery integration• “Managed resource” view