SMART TV Questionnaire

1. What is your age? Under 9 10-18 19-29 30-39 More than 40

2. What is your gender? Male Female

3. What is your education? Primary School Middle School High School Undergraduate Graduate Post Graduate

4. What is income level? Less than 10,000 10,001 30,000 30,001 50,000 50,001 70,000 More than 70,000

5. Do you use Smart TV? Yes No

6. Do you watch more TV after using Smart TV? Yes No

7. Are you satisfied with Smart TV?Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied

8. Would you recommend SMART TV to your family and friends? Yes No

9. Is the interface of the SMART TV user-friendly?*1-5 where 1 is not-user friendly and 5 very user-friendly12345

10. Which function do you use the most? Rewind, forward Pause-Play Record

11. What do you prefer to watch? Live Recorded

12. After installing SMART TV, what happened to your habit of surfing the channels? More than before Less than before

13. After installing SMART TV, how much do you follow your favorite programs? More than before Less than before

14. Do you find it frustrating to watch TV without SMART TV? Yes No

15. Did you know anyone who had purchased SMART TV when you made your purchase? Yes No

16. Were you influenced to someone to buy it? Friends and Family Used it before

17. Do you enjoy TV more after getting SMART TV?*1-5 scale: where 1 is no and 5 yes, very much12345

18. Do you feel like you are watching better quality, more entertaining and more interesting programs after installing SMART TV?*1-5 scale: where 1 is no and 5 yes, very much12345

19. Do have more time for your family after installing SMART TV? Yes No

20. What do record/watch more after installing SMART TV? Dramas News Sports Entertainment programs Current affairs programs