PTTEPSMARTTRAVELINGBOOKLETwww.pttep.com

August 2007

1PTTEPSMARTTRAVELINGBOOKLET

The purpose of this booklet is

to provide you with security

advices and guidance in order

to reduce your exposure to

the threats that exist while

traveling oversea.

1

2Bro

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PASSPORT

THAILAND

BEFORE YOUR INTERNATIONALBUSINESS TRIP

Essential documents to carry:

PREPARATION

Validated passport

(with granted visa,

if required)

Ticket

Travel insurance

Credit cards

Blood group card/vaccination record card

Ready currency (split between pockets)

and/or travelers cheques

Destination contact numbers

Emergency contact numbers

This booklet

3Take a photocopy of the key pages of your

passport and visa. Record the serial numbers

of traveler cheques and credit cards. Keep

these papers in a separate envelop. Carry

additional passport photographs.

Ensure that you have your medical pack

and/or medicine, this may be required when

passing through customs/immigration. Do not

pack hypodermic syringes in wash bags or

separate containers; keep them in the official

medical pack.

CARD & CASH

Carry US Dollars; they are useful currency

to carry.

Obtain some local currency at the airport.

Have a separate credit card when traveling.

4SECURITY

It should be recognized that the number of

incidents experienced by international travelers

is very low. Although complete security can never

be guaranteed, adherence to the guidance

suggested in this booklet can minimize risks.

Careful planning can enable you to avoid

potential risk, for example, avoid intermediate

stops in areas of tension and schedule arrival

at airports at reasonable hours.

Try to avoid arriving on sensitive or

contentious anniversaries when internal

security restrictions may be in force, causing

delays and other problems. Confirmation of

return bookings should be made immediately

upon arrival at your destination. Understand the

reception procedure, who is collecting you

and what to do if youre not met.

5BAGGAGE

Take enough clothing and accessories to

cover your needs.

Obtain local advice prior to departure.

Ensure your bag is strong and secure: mark

it with a distinctive marker.

Keep luggage to a minimum, you should be

able to carry what you take.

Carry a change of underwear, shirt, sweater

and wash kit in your hand baggage.

DEPARTURE

Confirm your return flight with the airline

at least two days before you fly.

Check in 3 hours before the flight.

Use the early check in facility where

available.

6DURING YOUR INTERNATIONALBUSINESS TRIP

SECURITY

If you are involved in an incident or

experience any kind of security problem,

contact your Security function or your Country

Representative.

Make sure you carry a copy of the

destination telephone numbers with you at all

times.

TAKE OFF

BUSINESS

BUSINESS

BUSINESS

BUSINESS

BUSINESS

7ADVICE WHILST TRAVELING

GENERAL

Travel in low profile. Dress

in casual clothing, anony-

mously and without showing

personal status. Suitcases

should be locked and labeled

with name, flight number and

destination. Airlines executive status travel

tags should not be displayed.

Sticky tape can be put across locks and

adjoining edges to deter and indicate

tampering.

Items that may be offensive to nationals

of the country you are visiting should not be

carried.

Do not wear personal jewellery, expensive

watches or earrings which may attract the

attention of criminals. Cameras should be

concealed. Do not carry or pack weapons.

Name

Addr

ess

8 Do not carry expensive or ostentatious

briefcases. Coded Tumbler locks are best.

Have a supply of negotiable currency handy

for immediate use. (e.g. US dollars, local

currency). Check admissible duty free

allowance upon entry the country of

destination.

Know and confirm the destination, airport

reception Meet and Greet arrangements,

the hotel name or staff house address and

local emergency contact numbers should

problems arise.

IN THE AIRPLANE

Be discreet in conversations on Company

matters.

Safeguard Company classified papers.

Do not leave jackets with valuables

unattended.

9 Complete entry from discreetly suggesting

generic type like Business person as your

profession, without company identification

unless specifically requested by officials.

Currency declaration cards should be

completed accurately.

Safeguard the currency declaration form

with your passport.

Before you leave the aeroplane, check you

have all of your personal luggage and the

necessary entry documents and papers.

10

HIJACK THREATS

Hijack incidents are

rare but unpleasant. In

the unlikely event that

you become a victim, you

will be offered support and

counseling for you and your family, including

a full debriefing following resolution.

Keep calm and control your personal

feelings.

Merge with other passengers in actions

and responses by not appearing to be

different or an important person.

Do not attempt to negotiate or be a spokes-

person.

Never make sudden physical movements

with hands, head or body.

Do not communicate verbally or make

signals to other passengers.

BANG!!

11

Respond to instructions calmly, positively

and promptly without dissension.

Avoid eye contact

Do not try to obscure your identity or

nationality if challenged.

Answer questions calmly and politely-do not

get heated.

Mentally prepare possible question and

answer sequences.

Study printed safety instructions and note

emergency exit routes.

Be prepared to act quickly. In the event of

shooting or explosions protect yourself

with cushions, blankets and briefcases.

Drop flat on the floor.

Do exactly as instructed by any Security

Force personnel.

12

ON ARRIVAL

Always be patient and co-operative with

immigration officers and officials.

Check that the entry permit covers the

planned duration of your visit.

Offer only one piece of luggage at a time

for customs checking. In case of a dispute,

hand over the item. Request a written

receipt and record the identity of the

Customs official. Report the incident

immediately to the Country Manager.

Reception arrangements will vary in

different countries. Travelers can be met at

the immigration desk, at customs or in

the cleared area.

Be sure of the identification of your

reception host and identity procedures

agreed with your host before departure.

13

Remain at the airport if you are unsure If

the reception system has failed you may

decide to take an authorized taxi:

- Note the registered number of the vehicle.

- Agree on the fare before departure.

- Lock doors and keep windows up should.

The threat level warrant.

- In the event of lack of currency or in case

of dispute with the taxi driver, request

the hotel to settle the fare up on arrival.

Do not haggle with the driver en route.

GATE 10

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THE HOTEL

After check-in

at reception, place

your passport, tickets,

travelers cheques,

currency and valuables

in a safe deposit box and

keep the key with yourself.

Safest and quietest rooms are usually at

the rear or sides of hotels. Avoid the ground

floor and floors above the 5th, which cannot

be reached by fire ladders.

Check out the location of the nearest

stairway and fire exit.

Power cuts can occur and sometimes the

hours of the cuts are the same everyday. Be

sure to avoid the use of elevators close to

these times. Pack a travel torch to account

for such eventualities.

Reward the porter taking your luggage to

your room. The gesture will be appreciated.

15

Do not leave classified Company papers and

briefcases in your room.

Ensure internal locks are applied and that

intercommunicating doors are bolted.

Check that the door viewer, if fitted,

workscorrectly.

Leave a light and the TV/radio on when

leaving the room and, if timely, hang the

DO NOT DISTURB sign on the external

door knob.

Always answer the telephone anonymously.

Ask who is speaking before indentifying

yourself.

DO NOT

DISTURB

16

STREET SENSE

Do not walk outside or around the hotel

without local knowledge.

Carry a small amount of US dollars or local

money ($50 equivalent) to give away if

threatened.

Never carry credit or ATM cards in your

wallet. Only carry if absolutely necessary and

always keep them hidden and separate from

your money. Be aware of credit card fraud.

Never resist thieves or muggers. Stay calm,

co-operate, and hand over the ready money

and any other items demanded.

cradit car

d

cradit card

17

Dress casually and do not stare at or

visually challenge passers by. Walk briskly,

keep alert and avoid dimly lit areas.

Keep your wallet in an inside or trouser

pocket

Ladies should carry small handbags with

secure fasteners, carried on shoulder, turned

inwards and tucked under the arm.

If you have papers or valuable items to carry,

avoid carrier bags which identify you as

a foreigner.

Avoid buses and minibuses unless

recommended as safe.

Only take licensed taxis recommended by

the hotel.

Do not drive a hire or company car unless

you are confident of the local geography

and are comprehensively insured.

18

BANK

Caf & Resta

urant

OUTLET DEPARTMENT

STORE

ATM

Do not exchange currency in the street

Avoid bars and nightclubs until familiar

with the area, and never visit them on

your own.

If you have any allergies or a medical

condition, it is advisable to carry indication

of such a condition.

Do not photograph sensitive Government

establishments, for example Police and

Military Headquarters, airport and radio

station.

Do not linger outside politically sensitive

establishments, embassies or airline offices

unless approaching on official business.

19

Do not identify yourself as a foreigner by

reading a map on the street.

Do attempt to have a few words of the

local language and be aware of local

culture, national customs, courtesies and

mannerisms so as not to cause offence.

RETURNINGFROM YOURINTERNATIONALBUSINESS TRIP

Check your hotel room

carefully before checking

out, and ensure that all

your travel documents are

in order.

Allow ample time to travel

to the airport and for

check-in procedures.

Hellooo...

I'm coming back

20

Ensue that you have the correct money if

exit taxes are to be paid at the airport

and that your currency declaration form, if

required, is accurately completed and ready.

Do not carry any prohibited or controversial

items, e.g. icons, forbidden animal trophies,

plants/seeds or antiques.

Do not at any time carry anything for

anyone else. If you are required to do so,

make sure to pack the things by yourself

and know exactly what you are carrying.

After clearing the airline desk, customs

and immigration, make sure your passport

boarding card and currency are secure.

If an executive lounge is available, check in

and store you luggage.

21

AFTER YOUR RETURN

Consider the effects of fatigue after a long

journey and avoid immediate long journey

driving accordingly.Taxi services for return

from the airport to home can be quicker than

driving your own car and reduce the risk of

accidents.

If you were involved in

an incident while you

were traveling, you may

need help in resolving

outstanding issues.

Please contact

the relevant

Department.

22

NOTE

23

NOTE

24

NOTE

PTT Exploration and Production Public Company Limited

555 PTTEP Office Building, Vibhavadi Rangsit Road,

Chatuchak, Bangkok 10900 Thailand

Tel. +66(0)2537 4000 Fax. +66(0)2537 4444

www.pttep.com