Slack Apps: Best practices & Use Cases!
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Transcript of Slack Apps: Best practices & Use Cases!
SLACK APPS: BEST PRACTICES & USE CASES!
#TFSPECIAL
TheFamily
code: lamifasisi
WIFIWIFI
DISAGREE ON TWITTER!
#TFSPECIAL
#TFSPECIAL
AMY WALLACE SLACK APP DIRECTORY
@SLACKHQ
What can you do with the Slack Platform?
Slack API Features
Notifications
Envoy App
Webhooks
Tips and Tricks
● Format your response ● Digest, don’t spam
● Consider the use of Emoji
Slash Command
Tips and Tricks
● Consider delayed responses
● Thoughtful slash command naming
● Bind accounts
Bot Users
Bot User - Botkit
Tips and Tricks
● Support “feedback” and “help”
● Do not DM everyone or spam
● Thoughtful onboarding
Slack App Directory
Or Slash Command: /apps
To date,4K integrations have been
installed 2.2M times
Engineering Workflow Powered by Slack
+
+
+
Customer Lifecycle Powered by Slack
Interested CRM Nurture Customer Service
How do I get started?
api.slack.comslack.com/apps
The Review Process
Tips and Tricks
● Thoughtful description
● Support and install pages
● Minimal scopes
● ToS and Privacy Policy
Within your app
● Support “feedback” and “help”
● Do not DM everyone or spam
● Thoughtful onboarding
● Using Slack’s features (formatting)
Message builder
Message builder
https://api.slack.com/docs/formatting/builder
Remember…
● To test before submission
● To think about your users
● To work in Slack
App submissions
https://api.slack.com/slack-apps
The Slack Fund$80,000,000
Questions?
Thank you.
The email bot for Slack
mailclark.ai
Mail Clark
Slack Paris meetup at TheFamily
MissionBridging the gap between
team messaging
& email.
Mail Clark
MissionBridging the gap between
team messaging
& email.
Mail Clarkexternal communicationsinternal communications
Mail Clark
• Email groups
Mail Clark
• Email groupsMail Clark• Team inboxes
• Send emails whenever needed
Mail Clark
MailClark BOT@MailClarkAI
Save the date: Slack meetup in Lyon, May 10th
Merci
Antoine Lefeuvre CXO@jiraisurfer
Anthony Bleton-Martin CEO@bleton
www.mailclark.ai
March 10, 2016 Slack Meetup
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SEE YOU SOON!
LOVE.
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